TroubleCAR
58
Trouble

2009 Chevrolet Hhr

Complaints: 508Avg mileage: 72,414 miSince: Feb 2009
CrashFire25 injured

Problem Areas

Electrical System
133
Steering
123
Air Bags
99
Fuel/Propulsion System
69
Electronic Stability Control (Esc)
25
Service Brakes
20
Engine
18
Unknown or Other
17
Power Train
15
Electrical System:Ignition
13

Complaints Over Time

Recent Complaints

SEATS:MID/REAR ASSEMBLY
120,000 miOct 9, 2019CULLMAN, AL
Crash4 injured

TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE THAT CUT HIM OFF ON THE ROADWAY. THE CONTACT'S CHILD, WHO WAS SECURED IN HIS CHILD SEAT, WAS INJURED WHEN THE REAR SEAT RELEASE LEVER FAILED. THE CHILD SEAT MOVED FORWARD AND THE CHILD STRUCK HIS HEAD. THE CHILD SUFFERED A CONTUSION, BUT NO OTHER INJURIES. THE DRIVER, THE CHILD IN THE CHILD SEAT, AND TWO OTHER PASSENGERS IN THE VEHICLE SUSTAINED MINOR INJURIES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND TAKEN TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

AIR BAGS
194,255 miMar 5, 2019CHESTERFIELD, VA
Crash1 injured

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, LOWER BACK, AND MIGRAINE HEADACHES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,255. *JS

AIR BAGS
194,255 miFeb 28, 2019N CHESTERFIELD, VA
Crash1 injured

TAKATA RECALL ON FEB,25/2019 I WAS I WAS TRAVELING 95 NORTH TO CHESTERFIELD TO GET ON CHIPPENHAM PARKWAY AND I WAS IN A CAR ACCIDENT WITH MY 2009 HHR I HIT A ANOTHER CAR FROM BEHIND AND MY HOOD ON MY HHR WAS TORN BACK SO BAD IT WOULD NOT OPEN ,THE AIRBAG DID DEPLOY I WAS GOING ABOUT 30 MPH WHEN THE PERSON IN FRONT ME CAME TO A COMPLETE STOP. AND I SLAMMED ON BRAKES I HAVE TO SEE A I HAVE TO SEE A DOCTOR NOW.

AIR BAGS
54,285 miMar 17, 2016WILLIAMSBURG, VA
Crash1 injured

TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, A FRACTURED ARM, AND A FRACTURED FEMUR THAT REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE REVERSE GEAR FAILED TO ENGAGE WHEN THE SHIFT SELECTOR WAS PLACED INTO THE REVERSE POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,285.

AIR BAGS
14,900 miOct 15, 2015FORTWORTH, TX
Crash1 injured

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO A TELEPHONE POLE, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,900.

AIR BAGS
53,135 miJul 11, 2014DAHLONGEA, GA
Crash1 injured

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGERS SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) BUT DID NOT CONFIRM IF THE VIN WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,135. UPDATED 09/05/14*LJ UPDATED 12/3/2014 *JS

ELECTRICAL SYSTEM
51,000 miMay 29, 2014FORESTVILLE, NY
Crash1 injured

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS WOULD ILLUMINATE INTERMITTENTLY. ADDITIONALLY, THE CONTACT WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE, CAUSING THE CONTACT TO CRASH INTO A GUARD RAIL. THE CONTACT WAS TAKEN TO A HOSPITAL FOR TREATMENT OF MILD WHIPLASH AND BRUISING TO THE CHEST. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 14V171000 (ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) BUT DID NOT PREVENT THE FAILURES FROM RECURRING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 51,000.

STEERING
107,750 miApr 1, 2014CANDLER, NC
Crash2 injured

TAKEN THE CAR TO DEALER MULTIPLE TIMES, FOR POWER STEERING FAILURE AS WELL AS THE CAR STALLING.. WAS TOLD THERE WAS NOTHING THAT COULD BE DONE ABOUT THE CAR... WAS SIDE SWIPED ON ROAD ON 03/14/2014... CAR BARELY TAPPED US AND WE LOST CONTROL OF THE CAR DUE TO POWER STEERING ISSUE... RAN INTO THE GUARDRAIL.. CAR WAS TOTALED WHILE THE OTHER CAR (A 2005 TOYOTA PRIUS) DROVE HOME... DRIVER HAD HEAD INJURIES WHILE PASSENGER HAD CONTUSIONS TO HIS RIGHT HAND FROM AIRBAGS. THIS CAR IS A DEATH TRAP WAITING TO HAPPEN.. *TR

SERVICE BRAKES
51,300 miMar 24, 2014GARDEN CITY, MI
Crash1 injured

TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED, CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE CHEST AND BOTH LEGS. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED AT THE SCENE. THE MANUFACTURER WAS NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 51,300. UPDATED 12/30/14*CN UPDATED 9/25/2015 *JS

AIR BAGS
49,700 miAug 12, 2013DETROIT, MI
Crash1 injured

DRIVING AND AIRBAGS JUST BLEW UP AND CAUSED ME TO RUN INTO POLE. COULD NOT STOP, AND COULD NOT SEE BECAUSE OF AIRBAGS. CAR WAS DAMAGED BEYOND REPAIRED. I WAS RUSHED TO THE HOSPITAL VIA AMBULANCE. INJURY WAS CAUSED TO LEGS, CHEST, STOMACH, BACK. *TR

AIR BAGS
45,000 miApr 10, 2013MCDONALD, PA
Crash1 injured

I WAS IN A CAR ACCIDENT ON 3/6/13. BEFORE THE ACCIDENT I PASSED OUT DUE TO A LATER FOUND HEART CONDITION. I FAILED TO NEGOTIATE A LEFT TURN DUE TO PASSING OUT. I SHEARED OFF A STREET SIGN, WENT THROUGH A CHAIN LINK FENCE, WAS AIRBORNE OVER A HILL AND DROPPED APPROXIMATELY 25 FEET. MY CAR WAS A TOTAL LOSS AS DETERMINED BY MY INSURANCE COMPANY. MY DRIVER SIDE AIRBAG DID NOT DEPLOY. I SPOKE WITH GM TO FILE A CLAIM AND AN INVESTIGATOR WENT TO INVESTIGATE MY CAR AND DETERMINED THAT THE AIRBAG SHOULD HAVE NOT DEPLOYED. I ASKED FOR A COPY OF THE REPORT FOR MY PERSONAL RECORDS. GM IS TELLING ME THAT THEY WILL NOT RELEASE IT DUE TO IT BEING GM PROPERTY. I WOULD LIKE TO KNOW HOW TO PROCEED FROM HERE. IF MORE DETAIL AND SPECIFIC DATES ARE NEEDED PLEASE FEEL TO REQUEST IT. I HAVE ALL OF THE NAMES AND DATES AS NEEDED. *TR

AIR BAGS:SIDE/WINDOW
10,000 miNov 14, 2010CHARLESTON, SC
Crash2 injured

HIT BY A MAZDA MIATA AT ABOUT 30 MPH HHR WAS TOTALED AND AIR BAGS DID NOT DEPLOY. *TR

ELECTRICAL SYSTEM
60,000 miApr 5, 2021CUTLER BAY, FL
Fire1 injured

STARTED SMELLING SMOKE AND THE WHOLE VEHICLE SHUT DOWN WITH THE BEING STUCK ON IGNITION. COULDN'T OPEN THE DOORS AND SMOKE WAS BILLOWING OUT AND FIRE START COMING OUT OF LOWER MIDDLE CONSOLE. LUCKILY WAS ABLE TO OPEN DOOR AND EXIT VEHICLE. FIRE THEN ERUPTED AND QUICKLY TRAVELED STRAIGHT DOWN THE CENTER CONSOLE TO THE REAR OF THE CAR. WITHIN MINUTES THE CAR WAS TOTALLY ENGULFED IN FLAMES AND WAS COMPLETELY BURNED TO NOTHING. SUFFERED SEVERAL BURNS AND SMOKE INHALATION AND THE CAR AND EVERY THING IN IT WAS DESTROYED

AIR BAGS
73,822 miJan 17, 2015WATERTOWN, WI
Crash

LESS THEN 24 HOURS OFF THE LOT I WAS DRIVING HOME OFF HWY26 EXITING TO MY TOWN OF WATERTOWN,WI. I WAS SLOWING DOWN ON THE RAMP AND MY SIDE AIR BAG DEPLOYED. I WAS HIT IN THE HEAD BY THE DRIVER VISOR CAUSING MY TO FLINCH AND RELEASE THE BREAK FOR A SLIT SECOND. I TRIED TO REAPPLY THE BREAK AND HAD NO BREAKS I WAS STILL AT 40MPH. IT WAS SNOWING THIS CAUSED ME TO NOT BE ABLE TO TURN SO I HIT A MEADEN SNAPPING MY A ARM. I ALSO SNIPPED MY ABS CABLE, BLEW OUT DRIVER BALL JOINTS, BENT THE TIE ROD, DISLOCATED MY AXEL BENT MY RIM AND RUINED MY NEW TIRE ON THE DRIVER SIDE. ON THE PASSENGER SIDE I BROKE MY KNUCK AND BLEW OUT MY BALL JOINTS. IT LOCKED UP MY DRIVER SEAT BELT AND EVEN WITH NO ONE WEARING THE PASSENGER ONE IT LOCKED THAT UP TOO. AFTER IT HAPPENED GOING ONLINE I HAVE FOUND A FEW MORE CASES LIKE MINE ONE CAUSED A WOMAN TO SPEND A MONTH AND A HALF IN HOSPITAL FROM HITTING A POLE. *TR

AIR BAGS
73,700 miJan 3, 2015WATERTOWN, WI
Crash

AFTER BUYING THE HHR THE DAY BEFORE I WENT TO WORK. ON MY WAY BACK HOME. I GOT OFF ON MY EXIT ABOUT HALF WAY DOWN THE RAMP MY SIDE AIRBAGS WENT OFF. THEN I PUSHED THE BRAKES AND THEY DID NOT RESPOND SENDING ME INTO A MEADEN CAUSING MY WHEEL TO SNAP ALMOST ALL THE WAY OFF. *TR

AIR BAGS
72,000 miMay 15, 2014RACELAND, LA
Crash

SHE WAS DRIVING AND RAN INTO A MAILBOX AND THE AIRBAG DID NOT DEPLOY. *TR

AIR BAGS
59,000 miMar 18, 2014NORTH BRANDFORD, CT
Crash

TL* THE CONTACT OWNS A 2009 CHEVY HHR. WHILE DRIVING APPROXIMATELY 50 MPH THE TWO FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED AND CAUSED THE SEAT BELTS TO MALFUNCTION. THE FAILURE CAUSED THE CONTACT TO CRASH INTO A SNOW BANK; HOWEVER, THERE WERE NO INJURIES OR DAMAGE TO THE VEHICLE. THE FAILURE OCCURRED APPROXIMATELY FEBRAURY 19, 2014. . THE VEHICLE WAS DIAGNOSED BY A TECHNICIAN FROM THE MANUFACTURER; HOWEVER, THEY WERE UNABLE TO DIAGNOSE ANY FAILURE IN THE COMPUTER. THE INSURANCE COMPANY STATED THAT WHEN THEY DIAGNOSED THE FAILURE THE COMPUTER INDICATED THERE WAS A PROBLEM WITHIN THE AIR BAGS. THE FAILURE MILEAGE WAS 59,000.

STEERING
12,222 miSep 12, 2013NOLANVILLE, TX
Crash

GM IS GOING TO HAVE A LAW SUITE ON THERE HANDS. WE ALL HHR OWNERS NEED TO BAND TOGETHER . MY WIFE WAS IN CAR CRASH. THERE IS A LOT OF PROBLEMS WITH THE POWER STEERING QUITTING WHILE TAKEN OFF FOR A DRIVE. GM COMPANY NEEDS TO HAVE A RECALL ON THIS TO FIX IT AND MAKE IT RIGHT FOR THE OWNERS. AND MAKE IT RIGHT FOR THE CUSTOMER. WHAT THEY ARE DOING BY NOT MAKE A RECALL ON THIS IS " WRONG " *TR

ELECTRONIC STABILITY CONTROL (ESC)
103,500 miSep 14, 2012HUNTINGTON, WV
Crash

THE EPS (ELECTRONIC POWER STEERING) GOES OUT IN MY 2009 CHEVROLET HHR EVERY SINGLE DAY, USUALLY AFTER ABOUT 5 MINUTES OF DRIVING. IT HASN'T CAUSED ME TO HAVE A MAJOR ACCIDENT YET, BUT IT CAUSED ME TO SCRAPE AGAINST A GUARD RAIL. THE EPS MOTOR NEEDS A RECALL IMMEDIATELY, AS THIS IS A WELL KNOWN ISSUE WITH MANY HHR OWNERS!!! *TR

SERVICE BRAKES, HYDRAULIC
Dec 14, 2010NORTHLAKE, TX
Crash

AFTER PURCHASE OF A NEW 2009 SS HHR. DURING THE MORNING I BACKED INTO MY GARAGE AND NOTICED A VERY SOFT BRAKE PEDAL. I THEN STARTED TO PROCEED INTO THE GARAGE AND WHEN ATTEMPTING TO STOP THE VEHICLES BRAKES WOULD NOT COMPLY WITH MY BRAKE PRESSURE AND THE VEHICLE PROCEEDED TO HIT THE SIDE OF OUR HOUSE. THIS BECAME A ROUTINE SITUATION UPON "COLD STARTUPS" AND WHEN REPORTED TO THE DEALER,(CLASSIC CHEVY CHEVROLET, GRAPEVINE, TX) AFTER SEVERAL POOR STOPS, MY SERVICE ADVISOR ADVISED "YEAH WE KNOW ABOUT IT". BUT THERE WAS NO FIX AT THE TIME WHEN CONFRONTED WITH A POSSIBLE FIX HE ADVISED THAT " I MADE ARRANGEMENTS TO HAVE THE CAR REPAIRED WHEN THE FIX FROM GM ENGINEERING WAS ISSUED REFUSED TO SERVICE THE CAR. GM CUSTOMER SERVICE PERSONNEL AND THE BULLETIN ADVISED THAT "THEY ARE WORKING ON THE ISSUE." I NEVER GOT THE REAR OF THE CAR REPAIRED DUE TO THE FAILURE PRESSURE FAILURE. *TR

Other Hhr Years

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