TroubleCAR
82
Trouble score

1994 Ford Aerostar

Complaints: 257Avg mileage: 113,259 miSince: Jan 1995
4 deathsCrashFire33 injured

Summary

The 1994 Ford Aerostar has drawn 257 NHTSA complaints since January 1995, earning a trouble score of 82/100 our worst-rated category. Filings include 22 crashes, 28 fires, 33 injuries, and 4 deaths across an average of 113,259 mi.

The most-reported problem areas are Electrical System (78 complaints), Power Train (48 complaints), and Air Bags (44 complaints). Reports spiked in May '99 with 15 filings — roughly 6× the typical monthly volume for this model.

Problem Areas

Air Bags
28
Ignition: Switch
22
Air Bags:Frontal
15
Power Train:Automatic Transmission
15
Lever and Linkage: Column Shift
14
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
12
Electrical System:Horn
12
Wiring: Front Underhood
11
Vehicle Speed Control
9
Steering: Steering Wheel/Handle Bar
8

Complaints Over Time

Recent Complaints

AIR BAGS:FRONTAL
Jun 14, 2000RIVERDALE, MD
1 deathCrash

EMPLOYEE FATALLY INJURED IN CRASH 06/05/00. AIR BAG DID NOT DEPLOY. AIR BAG SENSOR APPEARS TO HAVE BEEN REPLACED IN MARCH 2000, AFTER COMING ON AND BLINKING. COLLISION WAS WITH A FIXED OBJECT AT APPROXIMATELY 30-40 MPH, ON LEFT FRONT CORNER OF VEHICLE. HAVE THERE BEEN SIMILAR FAILURES REPORTED?*AK FROM THE ACCIDENT REPORT IT APPEARED THAT THE DRIVER LOST CONTROL OF THE VEHICLE WHILE IT WAS RAINING. THE VEHICLE LEFT THE ROAD, ROTATED COUNTERCLOCKWISE AND LANDED ON THE PASSENGER SIDE NEXT TO A UTILITY POLE IN HEAVY BRUSH. THE DRIVER WAS EJECTED FROM THE VEHICLE AT THE POINT OF IMPACT WITH THE CULVERT. UPON INVESTIGATION AT THE SCENE A TROOPER NOTICED THAT THE DRIVER'S SEAT BELT WAS UNBUCKLED AND THAT THE AIR BAG DID NOT DEPLOY. IT WAS DEEMED THAT THE DRIVER WAS NOT SPEEDING BUT WAS MOST LIKELY DRIVING TOO FAST FOR THE ROAD CONDITIONS. *NLM

AIR BAGS
137,000 miAug 10, 2004AFFTON, MO
Crash1 injured

CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE GOING THROUGH AN INNER SECTION BETWEEN 25-30 MPH. UPON IMPACT, DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. DRIVER SUSTAINED CHEST INJURIES FROM THE SEAT BELT. MANUFACTURER WANTED TO SEND A FACTORY REPRESENTATIVE TO INVESTIGATE THE CAUSE OF THE FAILURE.*AK

AIR BAGS:FRONTAL
90,000 miJun 25, 2003RIVERDALE, GA
Crash1 injured

CONSUMER STATES THAT A FRONT COLLISION OCCURRED AND THE AIR BAG DEPLOYED ON HER FACE. SINCE THEM SHE HAD A RESPIRATORY PROBLEM. *AK

AIR BAGS:FRONTAL
Apr 5, 2000DORCHESTER, MA
Crash1 injured

WHILE DRIVING CONSUMER SMELLED A STRONG ODOR COMING FROM THE AIRBAG, CONSUMER STARTED SNEEZING. THEN THE SNEEZING GOT WORSE, AND CONSUMER BLACKED OUT, RESULTING IN A CRASH. TOOK VEHICLE TO DEALER, AND THEY SAID IT WAS LIKELY THAT THE BAG WAS LEAKING. *AK

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Jul 13, 1999HASLET, TX
Crash3 injured

IF VEHICLE IS EQUIPPED WITH "FUEL CUT OFF VALVE" IT DID NOT OPERATE AT TIME OF CRASH. THE VEHICLE'S ENGINE KEPT RUNNING. AIRBAG INFLATION MAY NOT HAVE BEEN SUFFICIENT. DRIVER RECEIVED 2ND DEGREE BURN ON FOREARM FROM AIRBAG. BURN SIZE OF DOLLAR BILL. *AK

AIR BAGS:FRONTAL
Sep 3, 1997BACO RATON, FL
Crash1 injured

CONSUMER WAS INVOLVED IN A COLLISION IN WHICH THE DRIVER'S SIDE AIR BAG DEPLOYED. AS A RESULT OF THE DEPLOYMENT, THE AIR BAG CAUSED BURNS TO THE DRIVER ARMS. CONSUMER STATED THE VEHICLE WAS TOTALED. *AK

AIR BAGS:FRONTAL
Jul 31, 1996TEMPLE, TX
Crash1 injured

NO DEPLOYMENT OF DRIVER'S/PASSENGER'S AIR BAGS DURING AN ACCIDENT, RESULTING IN INJURY. *AK

AIR BAGS:FRONTAL
Jul 30, 1996TEMPLE, TX
Crash1 injured

NO DEPLOYMENT OF DRIVER'S AIR BAG DURING AN ACCIDENT, RESULTING IN INJURIES. *AK

SEATS
Jun 10, 1996TEMPLE, TX
Crash2 injured

WHILE ENTERING THE INTERSTATE VAN WAS HIT, FRONT SEATS COLLAPSED AND DRIVER LOST CONTROL OF THE STEERING WHEEL. *AK

AIR BAGS:FRONTAL
Apr 11, 1996HIGH POINT, NC
Crash1 injured

FRONTAL COLLISION, IMPACT 12:00, SPEED 30MPH, DRIVERS SIDE AIR BAG DID NOT DEPLOY. *AK

AIR BAGS:FRONTAL
Mar 11, 1996CLAYTON, CA
Crash1 injured

THE AIR BAG DID NOT DEPLOY IN A FRONT END COLLISION. PLEASE DESCRIBE. *AK

AIR BAGS:FRONTAL
Nov 8, 1995NEWBURGH, ME
Crash1 injured

UPON FRONTAL IMPACT, DRIVERS AIR BAG FAILED TO DEPLOY. PLEASE DESCRIBE DETAILS. TT

SEATS:FRONT ASSEMBLY:RECLINER
Feb 24, 1995GLEN BERNIE, MD
Crash2 injured

FRONT BUCKET SEATBACKS COLLAPSED IN A COLLISION. TT

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Apr 22, 2001RENO, NV
Fire3 injured

MY CLIENTS, THE FREDERICK FAMILY (FATHER, MOTHER AND 3-YR-OLD DAUGHTER) SUSTAINED THIRD DEGREE BURNS WHEN THEIR 1994 FORD AEROSTAR VAN SPONTANEOUSLY CAUGHT FIRE WHILE TRAVELLING ON I-40 NEAR NEEDLES, CALIFORNIA. FIRE WAS THE RESULT OF THE TRANSFER CASE OUTPUT SHAFT BUSHING DISPLACEMENT, THEREBY FAILING THE DRIVE SHAFT WHICH STRUCK THE PAVEMENT, THEN RICHOCHETED INTO THE FUEL TANK AND PIERCED THE TANK, ALLOWING RAW FUEL TO ESCAPE AND IGNITE, PROBABLY FROM THE CATALYTIC CONVERTER OR SPARKS FROM THE DRIVE SHAFT STRIKING THE PAVEMENT. THIS CASE IS IN LITIGATION IN UNITED STATES DISTRICT COURT IN LAS VEGAS, NEVADA, BEING CASE NO. CV-S-00-0444-KTD-RLH. PETER CHASE NEUMANN, ATTORNEY FOR PLAINTIFFS, 136 RIDGE STREET, RENO, NV 89501. 775-786-3750.

ELECTRICAL SYSTEM:IGNITION
Feb 27, 1999MAMMOTH LAKES, CA
Fire3 injured

IGNITION SWITCH SHORT CIRCUIT CAUSED WIRING TO OVERHEAT AND BURN IN STEERING COLUMN AREA.

POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 21, 1998RADFORD, VA
Fire1 injured

NOVEMBER 21, 1998 THIS COMPLAINT HAS ALREADY BEEN INVESTIGATED AND A RECALL HAS BEEN ORDERED. WE HAD ALREADY REPAIRED OUR 1994 FORD AEROSTAR VAN BECAUSE IT BROKE DOWN ON OCTOBER 4, 1997. WE SUBMITTED A REQUEST FOR REIMBURSEMENT ON AUGUST 7, 1998. AS OF NOVEMBER 21, 1998, WE HAVE NOT RECEIVED A REIMBURSEMENT CHECK. IS THERE A WINDOW OF TIME FOR THE MANUFACTURER TO MAIL REIMBURSEMENT CHECKS? I FEEL THAT FORD MOTOR COMPANY SHOULD REIMBURSE ME FOR EXPENSES INCURRED AS A RESULT OF THE DEFECT PLUS INTEREST AND LATE FEES FOR FAILING TO SEND A REIMBURSEMENT CHECK WITHIN A REASONABLE TIME (3 WEEKS). I FEEL THAT $3,292.60 WOULD BE A FAIR REIMBURSEMENT AT THIS TIME. FORD MOTOR CO. HAS BEEN COLLECTING INTEREST ON THE MONEY IT OWES ITS CUSTOMERS OR INVESTING IT. SAFETY RECALL NUMBER: 97S83 CAMPAIGN # 97V204000 I SUBMITTED RECEIPTS TO: STANLEY CARROLL RADFORD FORD, INC. 6832 LEE HIGHWAY RADFORD, VA 24141 (540) 639-3934 I HAVE CONTACTED THE FORD CUSTOMER ASSISTANCE CENTER 1-800-392-3673 SEVERAL TIMES AS WELL AS MR. CARROLL. THEY PROMISE TO CHECK INTO THE PROGRESS OF MY REIMBURSEMENT AND CALL BACK. THEY DO NOT CALL BACK. THANK YOU IN ADVANCE FOR YOUR TIME AND CAREFUL CONSIDERATION OF MY MESSAGE. SINCERELY, CAROLYN C. MCCAIN (540) 731-1945 (H) (540) 674-4663 (W) CCMCCAIN@AOL.COM

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Jul 14, 1998REDDING, CA
Fire1 injured

WAS DRIVING 7 KIDS IN VEHICLE, GOING ABOUT 45MPH, WHEN TRANSFER CASE WAS LEAKING UNDER NORMAL DRIVING CONDITIONS. ANOTHER TRUCK FORCED AEROSTAR OFF ROAD DUE TO BEING ON FIRE. FLAMES HAD MADE TANK GLOW RED. FLAMES PUT OUT W/FIRE EXTINGUISHER. VEHICLE TOWED TO FORD DEALER. REPAIRS DONE ON TRANSFER CASE UNDER RECALL 97V-204.000. TOOK VEHICLE HOME & PARKED IT. STARTED TO LEAK. THIS WAS THE 8TH TRANSFER CASE REPLACED IN VEHICLE & THE 2ND TO CATCH ON FIRE.MANUFACTURER AGREED TO BUY VEHICLE BACK FROM OWNER AT PRICE IT WAS PAID FOR. *AK

SUSPENSION
Dec 10, 1997LOS ANGELE, CA
3 deaths

DURING VEHICLE ACCIDENT VEHICLE WENT OFF ROAD AND ROLLED OVER SEVERAL TIMES RESULTING IN THREE DEATHS, POSSIBLE SUSPENSION STABILITY FAILURE.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Feb 1, 1996TAMPA F, FL
Fire1 injured

TIPS OF INJECTOR TRAVELS THROUGH FUEL LINES DEVELOPES HIGH PRESSURE DEVELOPING CRACKS. RESULTING IN VEHICLE FIRE. TT

AIR BAGS:FRONTAL
Sep 12, 2003GOSHEN, IN
Crash

THE VEHICLE HIT A TREE, AND THE AIR BAGS FAILED TO DEPLOY. *JB THE CONSUMER SLID ON A PATCH OF ICE AND HIT A TREE IN CENTER OF THE BUMPER. *SCC *JB

Other Aerostar Years

Other Ford Models