2005 Ford Freestar

-NO EVENT LEADING TO FAILURE WHILE DRIVING ON HIGHWAY I-75, VAN LOST ABILITY TO ACCELERATE. TACH WOULD SHOW ENGINE WAS REVVING, BUT NO ACCELERATION. WAS ABLE TO GET TO EMERGENCY LANE. COULD NOT MOVE FORWARD OR REVERSE. WAS TOWED TO TRANSMISSION SHOP, FAILURE SO COMPLETE CAR COULD NOT EVEN BE ROAD TESTED. THIS IS A FAILURE OF PRODUCT, NOT OF USER. *TR

I RETURNED HOME FROM WORK IN ORDER TO DROP OFF A FEW THINGS BEFORE CONTINUING ON TO DO SOME SHOPPING. I PLACED THE VEHICLE INTO PARK AND EXITED THE VAN LEAVING THE IGNITION ON WITH THE ENGINE RUNNING. AFTER UNLOADING MY ITEMS I DECIDED NOT TO GO SHOPPING AND WENT OUT TO TURN OFF THE VAN. WHILE STANDING OUTSIDE OF THE VEHICLE I OPENED THE DRIVER'S DOOR AND REACHED INTO THE VAN TO TURN OFF THE IGNITION. IN THE PROCESS OF REACHING FOR THE IGNITION SWITCH I NUDGED THE SHIFT LEAVER AND THE TRANSMISSION SHIFTED INTO REVERSE. THE VEHICLE BEGAN MOVING BACKWARD DOWN MY DRIVEWAY TRAPPING ME IN BETWEEN THE OPEN DOOR AND THE VAN. I WAS UNABLE TO MAKE ANY ATTEMPTS TO STOP THE VEHICLE SINCE IT WAS MOVING TOO QUICKLY. I HELD ONTO THE STEERING WHEEL WHILE BEING DRAGGED DOWN MY DRIVEWAY, ACROSS THE GRASS AND INTO SOME TREES AND BUSHES. THE VAN DOOR STRUCK A TREE BENDING THE DOOR BACK. AT THAT TIME I FELL UNDER THE VAN AND THE FRONT DRIVER'S SIDE TIRE RAN OVER MY LEGS, UP MY TORSO AND ACROSS MY CHEST. THE VAN CONTINUED ON AND CAME TO A REST AT THE BOTTOM OF MY NEIGHBOR'S YARD. I WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. I SUFFERED CONTUSIONS TO THE ABDOMINAL WALL, LEGS AND CHEST IN ADDITION TO A CUT TO MY LEFT ANKLE. AFTER THE VEHICLE WAS REPAIRED MY HUSBAND HAD THE VAN CHECK BY A FORD DEALER. THEY DETERMINED THERE WAS NOTHING FAULTY WITH THE SAFETY MECHANISM, WHICH DOES NOT ALLOW THE GEAR SHIFTER UNLESS THE BRAKE PEDAL IS PRESSED. HOWEVER, WE HAVE BEEN ABLE TO SHIFT THE VEHICLE OUT OF PARK INTO REVERSE WITHOUT PRESSING THE BRAKE PEDAL SEVERAL TIMES SINCE THE INITIAL FAILURE. *TR

DT*: THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, ANOTHER VEHICLE REAR ENDED THE CONTACT AT AN ESTIMATED SPEED OF 40-45MPH. THIS RESULTED IN THE CONTACT REAR ENDING A VEHICLE. THERE WERE THREE OCCUPANTS IN THE CONTACT'S VEHICLE, THE DRIVER; THE CONTACT WHO WAS SEATED IN THE PASSENGER SEAT, AND AN OCCUPANT IN THE REAR SEAT ON THE DRIVER'S SIDE. DURING THE ACCIDENT THE SEAT BELT WEBBING SPOOLED, ALLOWING THE OCCUPANTS TO MOVE FORWARD. AS A RESULT, THE SEATBELTS DID NOT LOCK CAUSING INJURIES TO ALL OCCUPANTS. THE DRIVER MADE CONTACT WITH EITHER THE STEERING WHEEL OR THE CORNER OF THE DOOR CAUSING A NECK SPRAIN. THE PASSENGER'S RIGHT SHOULDER MADE CONTACT WITH THE DASHBOARD CAUSING INJURY. THE REAR PASSENGER RECEIVED BRUISING TO THE TOE. IMMEDIATELY FOLLOWING THE ACCIDENT AFTER EXITING THE VEHICLE, ALL SEATS WERE OBSERVED IN THE RECLINED POSITION. ALL OCCUPANTS OF THE VEHICLE WERE TRANSPORTED TO THE HOSPITAL FOR OBSERVATION. A POLICE REPORT WAS FILED AT THE SCENE OF THE ACCIDENT. THE VEHICLE WAS TOWED TO A TOWING YARD AND LATER RETURNED TO THE RENTAL AGENCY.

I HAD RECEIVED A LETTER OF RECALL OF MY BACK ROW SEAT LATCH DO TO CORROSION. I HAD TAKEN MY VAN IN TO BE REPAIRED THEY INFORMED ME THAT THEY WOULD HAVE TO ORDER THE PARTS WHICH TOOK 2 WEEKS UPON RETURNING THEY INFORMED ME THEY NEED ANOTHER PART THEY FORGOT TO ORDER SO I WAITED FOR MY CALL BACK AGAIN.. WITHIN 2 MONTHS TIME I RETURNED TO HAVE IT WORKED ON THAT IS WHEN THEY HAD TOLD ME IT HAD BEGUN TO CORRODE N THAT THEY COULDN'T INSTALL THE PARTS I ASKED THEM ABOUT THE SITUATION FURTHER & IF IT WAS SAFE TO DRIVE THEY HAD SAID YES & HANDED ME MY KEYS SO UPON LEAVING THE DEALERSHIP I HAD STOPPED FOR FOOD ON MY WAY HOME I SMELT BURNT RUBBER THEN A THUDDING NOISE I HAD PULLED OVER TO CHECK IT OUT LUCKILY I WAS TO CLOSE TO A FAMILY MEMBERS HOUSE A PIECE HAD FALLEN OFF N WAS RUBBING ON MY TIRE MY TIRES HAD ALMOST CAUGHT FIRE WHEN LUCKILY I HAD GOTTEN THE BABY OUT BEFORE ANYTHING HAD HAPPENED THE NEXT DAY A MECHANIC HAD INFORMED ME A HOLE WAS BURNT THREW THE FLOOR WHERE THE WHEEL WELLS WERE N THE TIRES ALMOST CAUGHT FIRE HE SAID HE COULD WELD THE PARTS SO FRENCHIES FORD COULD FIX WHAT THEY HAD TO FIX .. THE NEXT DAY HE INFORMED ME HE HAD LOOKED UP THE PARTS N CAME ACROSS THIS WEBSITE STATING IT HAD BEEN RECALLED I HAD TOLD HIM WHAT HAPPENED & INFORMED ME TO TAKE LEGAL MATTERS DUE TO FAULTY PARTS . PLEASE DON'T ALLOW THIS TO HAPPEN TO ANYONE ELTS THE THOUGHT OF MY BABY BEING IN THE BACK SEAT WHILE IT COULD HAVE CAUGHT FIRE IS TERRIFYING I WOULDN'T WANT TO HEAR OF IT HAPPENING TO ANOTHER UNDER THE SAME CIRCUMSTANCES ESPECIALLY A CHILD . & NOW THAT THERE'S A HOLE IN THE FLOOR I'M UNCERTAIN WHAT TO DO I HAVEN'T DROVE IT SINCE & QUITE HONESTLY I'M AFRAID TO .. P.S IS THIS COVERED? WHOSE @ FAULT? WHAT CAN BE DONE?

MY TRANS IS NOT WORKING I ONLY HAVE 58000 MILE WANT TO BE REPLACE THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO STEER FROM THE VEHICLE OFF THE ROADWAY WHEN SHE CRASHED INTO A FLAGPOLE. THERE WERE FRONT BUMPER DAMAGES AND THE VEHICLE WAS TOWED TO AN AUTOMOTIVE REPAIR SHOP WHERE THEY WERE UNABLE TO DIAGNOSE THE STALLING FAILURE. THE DEALER WAS CONTACTED AND ADVISED THAT THEY COULD NOT TELL THE CONTACT WHAT HAD CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT WHEN THE AIR CONDITIONER WAS ENGAGED, THE VEHICLE WOULD ABNORMALLY ACCELERATE EITHER FORWARD OR BACKWARD WHILE SHIFTED INTO REVERSE. THE CONTACT CRASHED INTO A WALL DUE AS A RESULT. NO ONE WAS INJURED DURING THE CRASH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER ADVISED THAT THE LUNGING WAS NORMAL. THE CONTACT BELIEVED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 70,000.

PURCHASED A 2005 FORD FREESTAR MARCH 2009. HAS SUFFERED FROM REPEATED LOSS OF MOTIVE POWER WITH THE COMPUTER OFTEN RECORDING "NO CODES" PER THE DEALER. HAS BEEN TO THE DEALER ATMULTIPLE TIMES FOR VARIOUS SUPPOSED REPAIRS INCLUDING NEW COMPUTER, ALTERNATOR, ETC., BUT THE PROBLEM CONTINUES. THE VEHICLE SHUTS OFF UNEXPECTEDLY WHILE DRIVING CAUSING A LOSS OF POWER STEERING AND BRAKE CONTROL. THIS HAS OCCURRED AT LEAST 8 TIMES IN THE LAST 12 MONTHS AND WE LEFT THE VEHICLE AT THE DEALER FROM 9/10/09 THROUGH 11/12/09 AND AGAIN FROM 11/15/09(?) THROUGH 2/5/2010 DUE TO OUR CONCERNS ABOUT THE VEHICLE'S SAFETY. ON 2/10/2010 AN ACCIDENT OCCURRED WHERE THE VEHICLE LOST POWER, THE ROAD TURNED AND THE DRIVER WAS UNABLE TO MAKE THE TURN OR BRAKE ADEQUATELY AND HENCE RAN OFF THE ROAD SUSTAINING NECK INJURIES. *TR

DRIVER SIDE AIR-BAG DID NOT REACT TO CRASH BUT PASSENGER SIDE DID. *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE CAUGHT FIRE WITHOUT WARNING. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FIRE. THE FAILURE MILEAGE WAS 122,000.

REAR HATCH DOOR WHEN OPENED IMMEDIATELY CLOSES, WIFE WAS TRAPPED IN THE DOOR AND HAD TO BE HELPED TO REOPEN THE DOOR BY A PASSING MAN. STATIONARY IN A PARKING LOT

MY 2005 FREESTAR FAILED TO MAINTAIN FORWARD SPEED AT 65 MILES PER HOUR WHEN IT BUCKED AND BUCKED THEN STALLED LOOKED ON LINE FOR ANSWER? YES PCM IS WATER DAMAGED TRYING TO DRY IT OUT NOW HOPE IT WORKS SOUNDS LIKE FORD IS WAITING FOR SOMEONE TO GET HURT.RELOCATED THE PCM AND SAVE ALOT FOR YOUR COMPANY ITS JUST RIGHT TO DO TSB ISN'T DOING IT PLEASE AND THANK YOU *TR

WHEN GOING TO PUT ITEMS IN THE BACK OF THE VAN, THE HATCH DOOR SUDDENLY CAME DOWN AND HIT ME IN THE BACK/SHOULDER LEAVING A BRUISE AND SOME SWELLING. WHEN TRYING TO GET OUT FROM UNDER THE DOOR I BUMPED MY HEAD A LITTLE AS IT WAS VERY HEAVY! SO, WE WERE PROPPING THE HATCH WITH A TWO-BY-FOUR WHILE WE TRY TO FIGURE OUT HOW TO FIX IT. THEN ONLY A FEW DAYS LATER, THE HANDLE TO THE HATCH JUST CAME OFF INTO MY HAND WHEN TRYING TO OPEN UP THE HATCH! THERE HAD BEEN NO PRIOR WARNING TO EITHER INCIDENT. TOOK IT TO A FORD DEALER TODAY AND IT COST $53.99 JUST TO LOOK AT IT TO SEE WHAT THE PROBLEM WAS AND THEY SAID IT WILL BE ANOTHER $440 + TAX TO REPAIR!!!!! THIS IS ONLY TO REPAIR THE HANDLE BACK ONTO THE HATCH JUST SO THAT WE CAN ACTUALLY OPEN IT AGAIN AND START USING IT AGAIN!!!!! WE HAVEN'T EVEN TALKED ABOUT THE COST OF REPAIRING THE SHOCKS TO THE HATCH, OR WHATEVER THAT ISSUE IS!!! THE FORD DEALER SAYS THE ROD AND CABLE HAS FAILED AND NEEDS REPLACED, BUT CAN'T EXPLAIN TO ME HOW THIS CAN HAPPEN WITH NO PRIOR WARNING, OR WHY EITHER INCIDENT HAPPENED AT ALL. WHEN LOOKING ONLINE, THIS SEEMS TO BE A COMMON COMPLAINT WITH THE FREESTAR, SO WHY ISN'T THERE A RECALL ON IT???? AT THE VERY LEAST, WHY IS IT SO EXPENSIVE JUST TO REPLACE A HANDLE????? FORD SHOULD FIX THIS PROBLEM WITH A RECALL, OR OFFER TO RE-PAY CUSTOMERS!!!!!! I HAD A WINDSTAR ('99) THAT WE WERE CONSTANTLY PUTTING MONEY INTO, INCLUDING A COMPLETELY RUSTED AND ALMOST CRACKED IN HALF REAR AXLE, BUT I WAS RAISED BY A FORD FAMILY, SO I BOUGHT THIS FREESTAR (2005), HOPING FOR BETTER RESULTS! WHAT A JOKE!!!!! FROM THE BAD BRAKES THAT NEED REPLACED EVERY 1 1/2 - 2 YEARS, TO THE HORRIBLE RUSTING OUT OF THE BODY CAUSING MY 3RD ROW SEATS TO DETACH, ETC. ETC.ETC....NEVER AGAIN!!!!! FORD, PLEASE MAKE IT RIGHT!!!!!! I DON'T HAVE OVER $500 SITTING AROUND TO REPLACE A DOOR HANDLE THAT DEFINITELY SHOULD LAST THE LIFE OF THE VEHICLE!! *TR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE REAR PASSENGER SIDE TIRE FAILED, WHICH CAUSED BOTH CURTAIN AND PASSENGER SIDE AIR BAGS TO DEPLOY ERRONEOUSLY. THE DRIVER SUSTAINED MINOR BRUISES TO THE FACE FROM THE AIR BAG DEPLOYMENT. THE TIRE WAS REPLACED AND THE AIRBAGS WERE CUT. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE AIR BAG SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 181,000.

CPSC# I1180537A. 2005 FORD FREESTAR. CONSUMER STATED HE HAD A FLAT TIRE. WHEN TRYING TO CHANGE HIS TIRE THE JACK CAME APART AND THE CAR CAME DOWN ON HIS ARM. HE BELIEVE THIS IS A POTENTIAL DANGER. *LN... UPDATED 09/15/11 *BF UPDATED 2/28/12 *CN

TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE LIFT GATE OPENED A WHEN A PASSENGER WAS BENEATH CAUSING INJURY TO HER HEAD AND NECK. THE DEALER REPAIRED LIFT GATE AT NO COST; HOWEVER, HE STATED THAT THE LIFT GATE MODULE WASN'T REPLACED. THE MANUFACTURER STATED THAT HIS VIN WASN'T INCLUDED IN RECALL 06V069000 STRUCTURE: BODY: HATCHBACK/LIFTGATE. THE CURRENT AND THE FAILURE MILEAGES WERE 54,000.

TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT RELEASED THE HATCHBACK MECHANISM WHILE THE VEHICLE WAS STATIONARY. THE HATCHBACK IMMEDIATELY SLAMMED DOWN ON THE CONTACT AND INJURED HIS SHOULDER. THERE WAS NO PRIOR WARNING TO THE HATCHBACK SUPPORT DEVICE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO DEFECTIVE SHOCKS IN THE HATCHBACK. AS OF AUGUST 5, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 61,063.

WE PURCHASED THIS VEHICLE NEW FROM THE DEALER IN SEPTEMBER 2005. IN THE WINTER OF 05-06, THE DOORS MALFUNCTIONED ON REPEATED OCCASIONS. WE HAD OVER 3 INSTANCES WHERE THE EXTREME COLD WOULD CAUSE THE AUTOMATIC DOOR FEATURE TO OPEN AND CLOSE THE DOORS RANDOMLY, EVEN WHILE THE CAR WAS IN TRANSIT. THERE WAS ONE INSTANCE IN WHERE BOTH SIDE PASSENGER DOORS OPENED IN THE MIDDLE OF THE NIGHT, EVEN THOUGH THE DOORS HAD BEEN LOCKED WHEN WE CHECKED THEM. WE ALSO HAD AN INSTANCE IN WHERE THE REAR DOOR OPENED IN OUR FRIEND'S DRIVEWAY AT NIGHT, WHEN THE TEMPERATURE WENT BELOW 0. WE FOUND THE ONLY WAY TO GUARANTEE THE DOORS STAY CLOSED IN THE WINTER IS TO DISENGAGE THE AUTOMATIC DOOR OPENER FEATURE. WE BROUGHT THE CAR TO OUR DEALER AND WE WERE TOLD THEY COULD FIND NO ISSUE WITH THE CAR. IN EARLY 2007, NEW JERSEY EXPERIENCED A COLD SPELL WHICH RESULTED IN BELOW FREEZING TEMPERATURES. IT WAS AT THIS TIME THAT WHILE MY HUSBAND WAS GETTING SOMETHING OUT OF THE BACK OF THE VAN, THE HYDRAULIC FEATURE FAILED AND SLAMMED THE DOOR ON HIS HEAD. HE DID NOT SUFFER LIFE-THREATENING INJURIES, BUT DID GET BUMPED AND BRUISED. WE CONTACTED THE DEALER, BECAUSE IN 2006 THE HYDRAULICS HAD TO BE REPLACED DUE TO A RECALL AND WE DID SO, AND THE DEALER HAD US BRING THE CAR IN FOR SERVICING AGAIN. ONCE THE SYSTEM WAS REPLACED FOR THE SECOND TIME, WE WERE TOLD BY FORD THAT WITH EXTREME TEMPERATURE CHANGE, THIS ISSUE CAN OCCUR YEAR AFTER YEAR AND THERE IS NOTHING WE CAN DO ABOUT IT. I FIND THIS TERRIBLE CONSIDERING I ONLY LIVE IN NEW JERSEY, NOT ALASKA. MY CAR'S HYDRAULIC SYSTEM SHOULD NOT FAIL EVERY TIME IT GETS COLD, AND EVEN WORSE, I WAS TOLD THAT ONCE MY WARRANTY EXPIRES, IT WILL BE ON ME TO KEEP REPLACING THE PARTS THAT FREEZE. I AM LUCKY MY CHILDREN WERE NOT IN HARMS WAY WHEN MY HUSBAND WAS KNOCKED IN THE HEAD BY THE FALLING DOOR, BUT NOW I AM NERVOUS ABOUT USING THIS CAR IN THE WINTER MONTHS BECAUSE FORD HAS GUARANTEED THIS PROBLEM WILL BE A RECURRING ISSUE. *TR

AFTER READING A COMPLAINT ON YOUR SITE FROM ANOTHER CONCERNED CONSUMER, I WOULD LIKE TO MENTION THE ISSUES THAT ARE RECURRING WITH OUR MINIVAN. OUR AUTOMATIC DOORS DO NOT STOP CLOSING ONCE AN OBJECT IS PLACED IN THEIR WAY. THIS HAS RESULTED IN A NUMBER OF BUMPS, BRUISES, AND SCARES. WE ARE FORCED TO PUSH OUR CHILDREN OUT OF THE WAY IF THEY ACCIDENTALLY HIT THE "DOOR CLOSE" BUTTON ON THE DOOR, BECAUSE I AM PHYSICALLY UNABLE TO STOP THE DOOR FROM CLOSING, AND MY HUSBAND, WHO IS A 230 LBS. FORMER BODY BUILDER HAS TO PHYSICALLY JAM THE DOOR BACK OPEN TO PREVENT IT FROM CLOSING. I HAVE BROUGHT THE CAR TO THE ORIGINAL DEALER ON NUMEROUS OCCASIONS, BECAUSE I WAS TOLD THERE IS A SAFETY FEATURE IN PLACE TO PREVENT IT FROM CLOSING ON SOMEONE AND CAUSING INJURY. EVEN THE SALESPERSON WAS UNABLE TO GET THE DOOR TO STOP CLOSING ON HIM. WE SENT THE CAR TO THE SERVICE CENTER FOR FIXING AND WE WERE TOLD THERE IS NOTHING WRONG WITH THE DOOR. AGAIN, I READ THIS SAME COMPLAINT FROM ANOTHER CONCERNED MOTHER AND CONSUMER ON YOUR SITE, AND I FEEL THIS ISSUE SHOULD BE LOOKED INTO IMMEDIATELY. I AM CERTAIN THIS ISSUE COULD INJURE SOMEONE SIGNIFICANTLY, IF IT HASN'T ALREADY. *TR

3 YEAR OLD CHILD WAS GETTING OUT OF FREESTAR AND LEANED INTO THE SWITCH TO CLOSE THE DOOR; DOOR BEGAN TO CLOSE ON CHILD. AS I WAS REACHING IN THE DOOR I WAS KNOCKED DOWN AND THE DOOR CONTINUED TO CLOSE ON MY BODY BRUISING MY SHOULDER AND HIP AREA. I HAD TO USE ALL MY STRENGTH TO PUSH THE DOOR BACK. IT TAKES EXCESSIVE FORCE TO MAKE TO THE DOOR RETRACT WHILE SOMETHING IS IN ITS WAY. THE VAN WAS TAKEN TO THE DEALER WHERE SEVERAL ADVISORS TOLD ME THAT THE DOOR IS OPERATING PROPERLY AND THAT IT WOULD NOT CAUSE SERIOUS HARM TO AN INDIVIDUAL ONLY BRUISING. *NM