TroubleCAR
57
Trouble score

2018 Toyota C-hr

Complaints: 257Avg mileage: 43,901 miSince: Aug 2017
Crash7 injured

Summary

The 2018 Toyota C-hr has drawn 257 NHTSA complaints since August 2017, earning a trouble score of 57/100 elevated complaint activity. Filings include 9 crashes and 7 injuries across an average of 43,901 mi.

The most-reported problem areas are Power Train (165 complaints), Engine (32 complaints), and Electrical System (24 complaints). Reports spiked in Jan '26 with 19 filings — roughly 6× the typical monthly volume for this model.

Problem Areas

Power Train
163
Unknown or Other
36
Engine
32
Electrical System
24
Service Brakes
20
Forward Collision Avoidance: Automatic Emergency Braking
8
Forward Collision Avoidance: Warnings
6
Air Bags
5
Forward Collision Avoidance: Adaptive Cruise Control
4
Structure:Body
3

Complaints Over Time

Recent Complaints

POWER TRAIN
Nov 5, 2021franklin park, il, IL
Crash1 injured

A file its atach

POWER TRAIN
Sep 9, 2020FANKLIN PARK, IL
Crash1 injured

I PARK MY 2018 CHR IN THE STREET ON SOUTH SIDE OF MY DRIVEWAY ON PARKING WITH THE CAR ON I CLOSE THE DOOR AND WALK TO MY TOYOTA LAND CRUISER I HAVE PARK ABOUT 50 FEET AWAY ON NORTH SIDE OF MY DRIVEWAY WENT SOMETHING HIT ME AND WAS THE CHR GOIN IN REVERSE BY ITSELFT HIT ME WITH THE REAR END WAS NO TIME AND I GET CUT WITH THE REAR TIRE ON THE RIGHT FEET AND NOCK ME TO THE GROUND I FIGHT TO GET UP SOME HOW I GRAVE THE DOOR HANDLE AND OPEN THE DOOR AND BECAUSE THE DOOR OPENS UP I SWING UNDER THE CAR AGAIN AND GET CUT FOR THE FRONT TIRE LET GO CONTINUES ON REVERSE TO HIT THE LAND CRUISER AND GET STOCK BETWEEN ON THE HYDRANT AND THE LAND CRUISER THAT STOPE FROM RUNNING WHO KNOWS WHAT COULD HAPPEN IF DONT STOP (RUN ME OVER MY LEFT FEET AND ALL OVER MY ANKLE AND LEG TO MY PELVIS LEAVING MY BACK LEG MUSCLES BLOW UP WITH THE TIRES TRACKS ON ALL OVER WENT TO HOSPITAL FAUN BROKEN BONES ON RIGHT FEET AND LEFT ANKLE AND FEET AND FRACTURE ON TENDONS LEFT LEG I CANT WALK NOW DOCTORS SAY WILL BE AT LEST 3 MONTHS BEFORE GO TO WALK OR EVEN TO WORK NOW I AM HOME RESTING TRYING TO FIX THIS PROBLEM WITH TOYOTA CORPORATION AND STILTS NO ANSWER OR NOT RESPONDING TO THIS INCIDENT WORKING HARD TO THIS PANDEMIC 10 TO 16 HR A DAY SOME TIME 15 DAYS NON STOP BECAUSE I AM INDUSTRIAL MECHANIC WORKING ON A FAMOUS ITALIAN BAKERY FIRTH RESPONDING EMPLOY NOW NO WAGES BECAUSE CANT WORK NOW I CAN SAY THINK BEFORE YOU BUY A TOYOTA CHR OR ANY TOYOTA WITH ELECTRONIC PARKING BRAKE EPB BECAUSE I HAVE A RECALL AND THE DEALER REPAIRED AND STILL SAME NOT WORKING AND I DONT KNOW AND CAN CAUSE THE CAR TO MUVE OR ROLLWAY THATS HAPENINT TO ME THE CAR MOUVED FROM PARKING TO REVERSE BY IT SELF ANDY E FRANKLIN P IL 8-25-20

PARKING BRAKE
28,280 miAug 31, 2020FRANKLIN PARK, IL
Crash1 injured

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. THE CONTACT STATED THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V717000 (PARKING BRAKE) THREE TIMES, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL IN PARK, THE VEHICLE REVERSED ON IT'S OWN CAUSING THE VEHICLE TO HIT THE CONTACT. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE WAS REPORT WAS FILED. THE CONTACT DID SUSTAIN LEFT LEG AND RIGHT FOOT INJURIES MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE CONTACT STATED A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, FILED A CASE, AND STATED THEY WILL TAKE THE VEHICLE TO A DEALER FOR INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 28,280.

AIR BAGS
19,000 miNov 27, 2019ORLANDO, FL
Crash2 injured

TL* THE CONTACT OWNED A 2018 TOYOTA C-HR. WHILE DRIVING 40 MPH, ANOTHER VEHICLE DID NOT YIELD THE RIGHT OF WAY TO THE CONTACT. AS A RESULT, BOTH VEHICLES CRASHED INTO EACH OTHER; THE FRONT OF THE CONTACT VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED SHOULDER, LEFT WRIST, AND INJURIES TO THE LEFT ANKLE. THE OTHER DRIVER SUSTAINED A BROKEN NOSE. IN ADDITION, THE CONTACT SUSTAINED A CONCUSSION AND WAS TAKEN TO THE HOSPITAL WHERE SHE RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE POLICE TOWED THE VEHICLE BACK TO THE CONTACT'S HOME WHERE THE CONTACT'S INSURANCE COMPANY ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. THE FRONT END FRAME OF THE CONTACT'S VEHICLE WAS BENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 190929-000299. THE MANUFACTURER OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

AIR BAGS
18,800 miNov 1, 2019BALTIMORE, MD
Crash1 injured

HIT FROM REAR; OTHER DRIVER HIT AT 40 MPH, AIR BAGS DID NOT DEPLOY.

AIR BAGS
372 miAug 10, 2018LEXINGTON, KY
Crash1 injured

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE DROVE THROUGH A RED LIGHT AND STRUCK THE CONTACT'S VEHICLE ON THE FRONT PASSENGER SIDE. THE CONTACT'S VEHICLE SPUN AROUND. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL; HOWEVER, THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (GREEN'S TOYOTA OF LEXINGTON, 630 E NEW CIRCLE RD, LEXINGTON, KY 40505, (859) 254-5751) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 372.

AIR BAGS
Apr 16, 2024South Lebanon, OH
Crash

I was driving on the highway when I hydroplaned due to bad weather and hit the cement wall head on. The airbags did not deploy. There were no lights prior to failure. My insurance said that it was surprising that the airbags did not deploy given the extensive frame damage to my vehicle. My safety was put at risk due to potentially enduring life threatening injuries if any other cars hit me. My vehicle was totaled and taken possession of by insurance.

AIR BAGS
Sep 2, 2021Indianapolis, IN
Crash

No july 20 I had a car accident, I was driving on my road, and suddenly another car crashed into my car, moving 2 lanes in the opposite direction, the impact was so strong that the vehicle that hit me was completely destroyed. All the bags in the car that hit me exploted, but none of the bags in my car exploted.

POWER TRAIN
8,523 miJul 5, 2018WEST LONG BRANCH, NJ
Crash

TL* THE CONTACT OWNS A 2018 TOYOTA C-HR. WHILE THE VEHICLE WAS UNOCCUPIED AND PARKED, IT ROLLED BACKWARDS, CRASHED INTO A POLE, AND THEN STARTED TO ROLL FORWARD. THE CONTACT HAD TO JUMP INTO THE VEHICLE TO STOP IT FROM ROLLING. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT CALLED GALAXY TOYOTA AT (732) 544-1000 (LOCATED AT 750 NJ-36, EATONTOWN, NJ 07724) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,523.

POWER TRAIN
Apr 7, 2026Visalia, CA

The transmission in this specific car model for not only me, but others as well always have problems and go out at any time. Dealership won’t help with me having my warranty go out even tho it’s a notorious problem. Typically costs over 10k in in repairs of replacing the transmission that will eventually go out again.

POWER TRAIN
Apr 6, 2026Lacombe, LA

On 3/31/2026, SUDDEN Power train failure occurred with 122k miles.

POWER TRAIN
Apr 5, 2026Moscow, ID

Bearing in transmission failed. Need to replace the whole transmission. Car is 8 years old and has 59,000 miles

POWER TRAIN
Apr 1, 2026Staten island, NY

Complete transmission failure.

POWER TRAIN
Mar 31, 2026Stamford, CT

The CVT transmission failed on my 2018 Toyota C-HR, which I purchased in 2022. The vehicle stalled in the middle of traffic on a day with elevated temperatures while my special needs child was a passenger, creating an immediately life-threatening situation. The car showed no signs of any issue prior to this failure. I attempted to have the vehicle inspected multiple times before the failure occurred, but this defect is not detectable without a deep diagnostic inspection and by the time that level of inspection is needed, the transmission is already in the process of failing. There are no warning lights or symptoms until complete failure occurs. When I contacted Toyota, the representative acted as though this was an isolated issue and not a known defect. This is false. This is a viral, widespread problem that the vast majority of 2018 Toyota C-HR owners are experiencing and actively reporting across forums, consumer complaint sites, and to NHTSA itself. Toyota is fully aware of this defect. Upon seeking an independent inspection, the mechanic showed me the same transmission from another vehicle of the same make and compared it to mine, explaining that the C-HR uses a larger CVT transmission, making a used replacement approximately $6,000 alone and advised that given the repair cost relative to the car’s value, purchasing a new vehicle may be the only realistic option. I am now completely without transportation due to what is clearly a premature manufacturing defect on a 7-year-old vehicle, causing severe financial hardship. Notably, Toyota Canada has already issued a recall and extended the warranty to 10 years/100,000 miles for this exact same defect on the same model. U.S. owners are being denied the same protection and quoted $10,000–$14,000 for a known manufacturing defect. I am requesting NHTSA investigate and issue a U.S. recall for all affected 2018 Toyota C-HR vehicles immediately.

POWER TRAIN
Mar 25, 2026Rockledge, FL

The wheel bearings inside of the transmission of the 2018 CHR and newer models commonly fail and seize up causing the vehicle to lock up and create a dangerous situation while driving. In Canada the highway safety has recalled the Transmissions and had them repaired unlike in the United States. The wheel bearings in my 2018 CHR CVT transmission or seizing up and causing damage to the engine which could result in severe safety risks while driving possibly leading to accident or loss of life. Out of fear of safety after I was told by Toyota that this was the issue that was reported Nationwide and that the country of Canada recalled the transmission out of safety concerns for the public I decided to park the vehicle and not drive it anymore for fear of safety for my family.

POWER TRAIN
Mar 25, 2026Atlanta, GA

The transmission has failed at 135K miles. The dealer has confirmed. Cost to repair around $10,000. The vehicle periodically loses power/acceleration without warning - no lamps/lights/messages. Seems to be a common issue with this make and model.

POWER TRAIN
Mar 20, 2026Kenner, LA

The 2018 Toyota C-HR has a known continuously variable transmission (CVT) defect. Toyota should extend its powertrain warranty to cover failures of the continuously variable transmission (CVT) on the model.

POWER TRAIN
Feb 27, 2026Coolidge, AZ

Currently has a whine and grinding noise from transmission. Toyota dealers would not replace transmission and Toyota USA was contatacted. Transmission, but not the torque converter was replaced at ~53,000 miles. Noises returned ~10,000 miles after replacment and was advised sound is normal. Noises got increasingly worse over time, despite regular service. Vehicle is drivable, but is no longer driven to prevent total failure. Current mileage is ~123,000 miles. Transmission fluid changed every ~25,000 miles using Toyota genuine fluid. Vehicle was used for commuting, mostly highway, with no towing (no tow hitch installed).

UNKNOWN OR OTHER
Feb 25, 2026Birmingham, AL

My car has been making high pitched whining sound from front end for the last 20,000 miles. I am currently at 101,500 mi and have been advised it is the transmission. I have done some research on the 2018 Toyota CHR's and found that Canada has extended the warranty of the CVT transmission to 193,000 miles [XXX] ). When I reached out to Toyota USA they acted as if they were unaware and could not assist now that my warranty has expired. Toyota's are known for their reliability and good quality. Now I am left with a car that isn't even paid off yet and relatively low on miles especially considering the issue started at about 90,000 miles. I want to bring this to your attention in hopes that if other countries recognize this as an issue and have made it right maybe something can be done here to rectify the situation. I also located class a class action lawsuit that has begun for Toyota on this issue [XXX] ). I am a single mother and can't afford to replace a transmission. Please help! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN
Feb 24, 2026lousiville, KY

CVT is making a Whining noise when driving. Cold it when it's heard the most but always there. Seeing posts that the CVT has and is having a bearing issue.

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