TroubleCAR
62
Trouble

1997 Chevrolet Astro

Complaints: 360Avg mileage: 111,007 miSince: Dec 1996
CrashFire25 injured

Problem Areas

Power Train:Automatic Transmission
37
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
33
Visibility:Power Window Devices and Controls
23
Visibility:Windshield Wiper/Washer
19
Vehicle Speed Control
17
Steering:Hydraulic Power Assist System
14
Air Bags:Frontal
14
Body: Door
14
Unknown or Other
13
Engine: Gasoline
13

Complaints Over Time

Recent Complaints

SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Mar 27, 2001ESTONDIDO, CA
CrashFire

VEHICLE CAUGHT ON FIRE AT SEAT BELT BUCKLE. DEALER / MANUFACTURER NOTIFIED, AND REPIRS WERE BEING MADE AT DEALER SHOP. FEEL FREE TO PROVIDE ANY FURTHER DEATAILS ON THIS MATTER . *AK

STEERING:HYDRAULIC POWER ASSIST SYSTEM
Oct 15, 2001PARIS, TX
Crash3 injured

BRAKES AND STEERING FAILED SIMULTANEOUSLY, RESULTING IN A CRASH. GMC KNOWS ABOUT THE PROBLEM AND WILL NOT FIX IT UNTIL ENOUGH PEOPLE DIE. MY FAMILY WAS ALMOST KILLED. ANYONE WHO HAS HAD A FAMILY MEMBER HURT OR KILLED IN A GM VAN SHOULD SUE GMC. *AK

AIR BAGS:FRONTAL
Apr 10, 2001ROCKLIN, CA
Crash1 injured

WHILE STOPPED I WAS REAR ENDED, FRONT END OF MY CAR IS DESTROYED. AIR BAG SHOULD HAVE DEPLOYED. *AK

AIR BAGS:FRONTAL
Mar 27, 2001MECHANSNURG, PA
Crash2 injured

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. MANUFACTURER HAS BEEN NOTIFIED.*AK

AIR BAGS
Oct 12, 2000OSAGE, MN
Crash2 injured

VEHICLE WAS INVOLVED IN ACCIDENT IN WHICH AIR BAGS EXPERIENCED NO DEPLOYMENT, 2 PEOPLE WERE INJURED DUE TO THE AIRBAGS NOT WORKING PROPERLY. *SLC

AIR BAGS:FRONTAL
May 15, 2000AZUSA, CA
Crash3 injured

WHILE DRIVING ABOUT 40 MPH STRUCK ANOTHER VEHICLE IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK *ML

AIR BAGS:FRONTAL
May 6, 2000TELLICO PLAINS, TN
Crash2 injured

AIR BAGS DID NOT DEPLOY UPON IMPACT WITH OTHER VEHICLE. *AK

AIR BAGS
Oct 5, 1999COVINGTON, GA
Crash1 injured

AIR BAGS DID NOT COME OUT ,THE VAN WAS TRAVLEING AT 50MPH ,WITH A FRONT END COLLISION.

AIR BAGS:FRONTAL
Jul 26, 1999CASTLE ROCK, CO
Crash1 injured

WHILE DIRIVNG 25 MPH HAD A FRONTAL IMPACT, AND DRIVER'S/PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jul 21, 1999PONTIAC, MI
Crash1 injured

WHILE DRIVING AT 45 MPH APPLIED BRAKES, NO BRAKES, FRONTAL IMPACT OCCURRED AND NEITHER AIRBAG DEPLOYED. DEALER CONTACTED AND IS AWARE OF THE PROBLEM. CONDITION OF VEHICLE NOT DETERMINED. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

AIR BAGS
Jul 10, 1998CORRYTON, TN
Crash2 injured

NON-DEPLOYMENT OF DRIVER'S/PASSENGER'S AIR BAGS DURING HEAD-ON COLLISION RESULTED IN DRIVER SUSTAINING KNEE AND BACK INJURIES. SON, WHO WAS IN PASSENGER'S SEAT, SUFFERED PERMANENT JAW INJURY.

SEATS:FRONT ASSEMBLY:RECLINER
Jul 29, 1997COLORADO SPRINGS, CO
Crash1 injured

SLOWED DOWN FOR TRAFFIC ON INTERSTATE; VEHICLE STOPPED; SEMI REARENDED VEHICLE #2 & THAT VEHICLE REARENDED ASTRO, CAUSING DRIVER'S SEAT TO COLLAPSE BACKWARDS; VIEW WAS OBSTRUCTED; TOOK TO MECHANIC & NOTICED BOLTS SHEARED OFF & PULLED OUT OF THREADS; HAVE PARTS. *AK *SLC

ENGINE AND ENGINE COOLING:ENGINE
Nov 13, 1998MIAMI, FL
Fire1 injured

CONSUMER WAS DRIVING AT 35 MPH WHEN HE SMELLED SMOKE, AND PULLED OVER TO EXIT. THE DOORS AND WINDOWS WOULD NOT OPEN. CONSUMER HIT THE GLASS WITH HIS SHOULDER AND HAND TO GET OUT, BUT THEN HE HAD TO BREAK THE GLASS TO EXIT. NOTICE LIGHT COMING FROM THE TIRES ON THE DRIVER'S SIDE, AND THEN SAW THAT THE VEHICLE WAS ON FIRE. FIRE DEPARTMENT CAME OUT TO PUT OUT THE FIRE. CONTACTED THE DEALER TO FIX THE VEHICLE. *AK

SUSPENSION:FRONT:HUB
50,888 miNov 28, 2007EAGAN, MN
Crash

TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO. THE CONTACT STATED THAT THE ABS WORKS INTERMITTENTLY WHILE DRIVING APPROXIMATELY 10 MPH. WHEN APPROACHING A STOP, THE BRAKES WOULD NOT APPLY AND SHE ALMOST REAR ENDED ANOTHER VEHICLE. THIS HAS BEEN A PERSISTENT FAILURE EVER SINCE SHE PURCHASED THE VEHICLE. THE DEALER REPAIRED THE BRAKES AT THE COST OF $125, BUT THE FAILURE PERSISTS. THE DEALER STATED THAT THERE WAS NO BRAKE FAILURE. THE CONTACT STATED THAT IN ORDER FOR THE BRAKES TO WORK, SHE HAS TO SLAM HER FOOT ON THE BRAKE PEDAL, BUT THIS SOLUTION IS NOT ALWAYS GUARANTEED. THE CURRENT MILEAGE WAS 50,800 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01-10-08. *KB THE CONSUMER STATED GROSSMAN CHEVROLET REPAIRED THE CHEVY VAN AGAIN ON NOV. 30, 2007 AT THE COST OF $979. THE CONSUMER FURTHER STATED IN 2005 SHE REAR ENDED A VEHICLE AT 5MPH BECAUSE VEHICLE WOULD NOT STOP WHILE APPLYING THE BRAKES. THE DEALER STATED RIGHT FRONT HUB ASSEMBLY WAS REPLACED, REPAIRED FRONT COVER GASKET, REPLACED FRONT PINION, AND REPLACED SERPENTINE BELT. UPDATED 12/31/07 *TR

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
177,821 miMar 13, 2003CRYSTAL LAKE, IL
Crash

THE PEDAL POSITIONS AND DRIVERS FOOT ROOM ON MY 1997 CHEVROLET ASTRO CONTRIBUTED TO AN ACCIDENT. I WAS TURNING LEFT INTO A DRIVEWAY WHICH I COULD SEE WAS ICED OVER. I WAS DRIVING LESS THAN 5 MPH AND BRAKING WHEN I ENTERED THE DRIVEWAY AND FELT THE ANTI-LOCK BRAKES BEGIN TO FUNCTION. THE BRAKE PEDAL IMMEDIATELY DROPPED DOWN AND THE VAN NO LONGER DECELERATED. IN FACT THE VAN ACCELERATED THE HARDER I STOOD ON THE BRAKE PEDAL AT WHICH POINT I REALIZED MY RIGHT FOOT WAS PRESSING THE ACCELERATOR AS WELL AS THE BRAKE. AS I TRIED TO MOVE MY RIGHT FOOT FURTHER LEFT MY SIZE 12 RIGHT SHOE GOT TANGLED WITH MY SIZE 12 LEFT SHOE IN THE DRIVERS FOOT WELL. BY THE TIME I CORRECTLY POSITIONED MY FEET AND WAS ABLE TO PRESS EXCLUSIVELY ON THE VERY SMALL BRAKE PEDAL THE VAN CRASHED INTO THE GARAGE, PENETRATING THE DOOR AND COMING TO A STOP AS IT MET THE RESISTANCE OF THE VEHICLE PARKED IN THE GARAGE. IT HAPPENED SO FAST AT FIRST I FELT LIKE AN IDIOT FOR HAVING AN ACCIDENT UNTIL I ANALYZED THE CHAIN OF EVENTS. I DISCOVERED THE WAY I NORMALLY POSITION MY FEET, OUT STRETCHED IN THE FOOT WELL IS UNSAFE. I NOTICED WHEN I APPLY THE BRAKE WITH THE BALL OF MY RIGHT FOOT DURING NORMAL STOPS THE OVERALL WIDTH OF MY SHOE HOVERS OVER THE ACCELERATOR PEDAL. THIS IS NORMALLY OF NO CONSEQUENCE BECAUSE THE BRAKE PEDAL HITS BOTTOM ABOVE THE HEIGHT OF WHERE THE ACCELERATOR PEDAL RESTS DURING NON-ABS STOPS. HOWEVER WHEN THE PEDAL DROPS DOWN DURING ABS ASSIST THE FOOT ROOM IS TOO TIGHT. THIS REQUIRES ME TO REST MY LEFT FOOT LEG BENT ON THE LEFT WHEEL WELL. ALTHOUGH THIS IS UNCOMFORTABLE FOR ME I BELIEVE I WILL NEED TO DRIVE THIS WAY FOR SAFETY PURPOSES. SHORT OF GM REENGINEERING THIS POOR DESIGN, ADULT MEN NEED TO BE MADE AWARE OF THIS POTENTIAL WHILE DRIVING THESE VANS. THERE ARE A LOT OF ASTROS AND GMC SAFARIS ON THE ROAD. I CAN'T BELIEVE I AM THE ONLY PERSON WHO HAS HAD THIS PROBLEM. *JB

SUSPENSION
Aug 20, 2002LAKE ELSINOR, CA
Crash

WHILE DRIVING AT 68MPH AND WITH NO WARNING VEHICLE STARTED TO VIBRATE, CAUSING IT TO ROLLOVER. DEALER NOTIFIED.*AK *DT

AIR BAGS:FRONTAL
May 9, 2000W MINISTER, CA
Crash

WHILE DRIVING ON LOCAL ROAD , TRAVELING 40-45MPH, TWO VEHICLES UP AND AHEAD WERE CROSSING THE INTERSECTION. CONSUMER REALIZING THAT THERE WERE CAMERAS AND LIGHT TURNED YELLOW, SLAMMED ON THE BRAKES, AND A PICKUP TRUCK BEHIND REARENDED HER. CONSUMER APPLIED BRAKES, AND THEY FAILED. ALSO, UPON IMPACT, NEITHER AIRBAG DEPLOYED. *AK

SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Feb 7, 2000DAPHNEY, AL
Crash

VEHICLE WAS HIT ON DRIVER'S SIDE WHILE DRIVING 40MPH, AND THEN RAN HEAD-ON INTO A BRICK WALL. UPON IMPACT, NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIRBAGS DEPLOYED. ALSO, LEFT REAR SEAT BELT DISENGAGED, LEAVING OCCUPANT UNPROTECTED DURING CRASH. DEALER HAS NOT SEEN VEHICLE. *AK

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Jan 7, 2000RANDOLPH, MA
Crash

THE RUBBER BRAKE COVER SLIPPED OFF THE BRAKE WHILE CONSUMER WAS DEPRESSING IT CAUSING CONSUMER FOOT TO HIT THE GAS PEDAL, LURCH FORWARD AND HIT THE VEHICLE IN FRONT OF HIM. *NLM

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 3, 1999BRAINTREE, MA
Crash

WAS TRAVELING 40MPH WHEN ANOTHER VEHICLE CUT IN FRONT & HAD NO TAIL LIGHTS. APPLIED BRAKES TO AVOID HITTING VEHICLE. HAD PUMPED BRAKES, BUT VEHICLE HAD SLID & REARENDED THE OTHER VEHICLE DUE TO LACK OF BRAKES. UPON IMPACT WITH OTHER VEHICLE, AIR BAGS FAILED TO DEPLOY. *AK

Other Astro Years

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