2017 Tesla Model S

I am reporting a traumatic incident involving a 2017 Tesla Model S (loaner) that crashed on [XXX], in Arizona while Autopilot was engaged. We were traveling eastbound at 55 mph on [XXX] near [XXX] when the vehicle suddenly pulled hard left into the median and hit a tree. I briefly lost consciousness and suffered a concussion; my passenger sustained a broken back and thumb. Smoke rose from the car, and doors wouldn't open. I’m claustrophobic—it was terrifying. I managed to exit via the front passenger door but couldn't move my friend due to possible spinal injuries. This incident changed our lives. I have chronic back pain and PTSD. My friend hasn’t worked since. Tesla has not taken accountability. I was told internal footage exists and others have seen it, but I’ve never been given access. No third party (manufacturer, police, or insurer) has inspected the vehicle—only Tesla. I tried to buy the wreck at auction to preserve evidence but; my bid for a totaled tesla was $10k, it was declined. There were no warning lights or alerts before the crash. Autopilot failed. If the car had veered into traffic or pedestrians, people might’ve died. Instead of support, I was found at fault by AAA (despite no citation), received six points, and my premium rose to $2,200/month. Tesla must be held accountable. Consumers deserve transparency. Autopilot gave no warning and couldn’t avoid a tree in broad daylight. I urge the NHTSA to investigate this crash, request the vehicle’s data/video, and provide resources for victims of vehicle tech failures. I can supply witness contacts and medical documentation. Please help. Complacency is going cost lives. There should be a class action lawsuit. Blood on the hands of Tesla for using humans as test rats. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During a road accident, Driver airbags were deployed and caused injuries to driver in left hand, left leg and right chest by flying debris’s due to airbag deployment.

The contact owned a 2017 Tesla Model-S. The contact stated while driving approximately 55 MPH, there was a sound of something fracturing on the vehicle. There were issues with the steering functionality. The vehicle drove off the side of the road and crashed into a telephone pole, then landed on an embankment. All air bags were deployed. The vehicle was destroyed. The vehicle was towed to an auction facility. The police and fire department arrived on the scene. There was a police report. The contact and passenger received medical treatments for back injuries. The manufacturer was notified of the steering failure prior to the accident, and after. The approximate failure mileage was unknown.

I HAVE REACHED OUT TO TESLA 3 TIMES TO FIX A SUDDEN UNINTENDED ACCELERATION ISSUE. 11 DAYS AFTER I REPORTED THE ISSUE AND THEY TOLD ME MY CAR WAS OK TO DRIVE I GOT INTO A ACCIDENT. IT TOOK TESLA 5 MONTHS TO GIVE BACK THE REPORTS OF THE CRASH IN WHICH THEY SAID IT WAS MY FAULT. I HAVE LOST TRUST IN THE COMPANY AND HAVE SEEN THAT 127 OTHER PEOPLE HAVE BEEN AFFECTED BY THE SAME ISSUE ACCORDING TO CNN PLEASE TAKE CARE OF THIS ISSUE. ANY TESLA OWNER IS A PIONEER OF A FUTURE CREATION. AFTER THE ACCIDENT THEY TOLD ME AUTOPILOT IS ON BETA MODE ITS NOT PERFECT YET. THEY SHOULD NOT ALLOW PUBLIC TO USE A HAZARDOUS SOFTWARE. ALSO TESLA EMPLOYEES WERE VERY NEGLIGENT. I ALMOST DIED IN THIS ACCIDENT WITH MY FATHER AND THE MANAGER HAD NO IDEA OF MY CASE EVEN AFTER MY CAR WAS GIVEN TO ME AND THEY SAID IT WAS OK TO DRIVE. I GOT INTO A ACCIDENT 11 DAYS AFTER THEY OK'D MY CAR PLEASE HELP AS I AM FRUSTRATED AND DO NOT KNOW WHAT TO DO ANYMORE OR WHO TO GET TO FIX MY CAR. I HAVE DOCUMENTATION OF ADDRESSING SUDDEN INTENDED ACCELERATION TO TESLA MULTIPLE TIMES. THANK YOU

WHILE ATTEMPTING TO PARK THE CAR IN A PARKING SPACE THE CAR ACCELERATED ON IT'S OWN AND CRASHED OVER A SMALL CONCRETE RETAINING WALL AND CRASHED INTO ANOTHER VEHICLE. MY CAR AND THE CAR THAT WAS STRUCK WERE TOTALED.

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE PULLING IN THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE CONTACT ATTEMPTED TO STEP ON THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. HOWEVER, THE VEHICLE ACCELERATED THROUGH THE GARAGE AND CRASHED INTO THE HOUSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT STATED THAT THE VEHICLE WOULD NEED TO BE TOWED. THE CONTACT CALLED TESLA AT 858-558-1555 (LOCATED AT 4545 LA JOLLA VILLAGE DR, SUITE D17, SAN DIEGO, CA 92122) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,859. *TT THE CONSUMER STATED SHE DID RECEIVE MEDICAL ATTENTION FOR THIS ACCIDENT. *TR

2017 TESLA MODEL S STARTED TO ACCELERATE ON ITS OWN OVER 100 MPH, WHEN TRAVELING ON HIGHWAY AROUND 70 MPH, WITHOUT AUTOPILOT ENGAGED. AS SOON AS IT STARTED TO ACCELERATE, THE CAR TOOK CONTROL OVER THE STEERING WHEEL AND DROVE INTO THE GUARDRAIL ON THE LEFT OF THE LANE, THEN QUICKLY STEERED TO THE RIGHT LANES AND STEERED TO THE LEFT AGAIN. SLAMMED ON THE BRAKE BUT DID NOT WORK AT ALL, AND STEERING WHEEL DID NOT RESPOND. THE CAR COMPLETELY TOOK CONTROL OVER TRAVELING OVER 100 MPH GOING ZIG-ZAG ON THREE LANE HIGHWAY, FINALLY CAME TO A STOP AFTER HITTING NUMBER OF TREES IN THE WOODS ON THE RIGHT SIDE OF THE HIGHWAY. THE CAR IS COMPLETELY TOTALED.

THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.

TL* THE CONTACT OWNS A 2017 TESLA MODEL S. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT APPLIED THE EMERGENCY BRAKE, BUT IT ALSO FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR NECK AND BACK INJURIES THAT DID NOT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN AUTO BODY SHOP. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

HERE IS A MODEL S IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26437884&ROWNUMBER=77&LOADRECENT=TRUE IT HAS BEEN IN A ROLLOVER CRASH. IT IS BADLY DAMAGED AND HAS BIO-HAZARD STICKERS. IT IS OBVIOUS THAT OCCUPANTS HAVE BEEN INJURED. THE LH BACK WHEEL IS WHOMPY. WHEEL AND TIRE AND THE BODYWORK ON THAT AREA OF THE CAR ARE COMPLETELY UNDAMAGED. THE TESLA WHEELS ARE KNOWN TO BE MADE DELIBERATELY FRAGILE SO THAT THEY WILL NOT INTRUDE INTO THE BODY OF THE CAR DURING A CRASH. IF THE WHEEL HAD BEEN STRUCK HARD DURING THE ROLLOVER THEN IT WOULD BE EXPECTED THAT THE WHEEL WOULD HAVE BROKEN. IT SEEMS HIGHLY PROBABLE THAT THE ROLLOVER WAS CAUSED BY THE SUSPENSION FAILURE. THE TESLA SUSPENSION COMPONENTS ARE BADLY DESIGNED. CAST ALUMINUM IS A VERY POOR CHOICE OF MATERIAL. CAST ALUMINUM HAS POOR TENSILE STRENGTH AND IS PRONE TO CASTING DEFECTS AND FATIGUE. I REQUEST THAT YOU OBTAIN SUSPENSION PARTS FROM NEW AND WRECKED CARS AND HAVE THEM TESTED BY A MATERIALS LAB FOR MECHANICAL STRENGTH, CASTING FLAWS, AND FACTOR OF SAFETY. THANK YOU. CONCERNED CITIZEN. DATE OF CRASH AND NUMBER OF INJURIES IS AN APPROXIMATION BASED ON APPEARANCE OF WRECKED CAR. HERE IS A MODEL S IN THE JUNKYARD: IT HAS BEEN IN A ROLLOVER CRASH. THE LH REAR WHEEL IS WHOMPY. THE WHEEL AND TIRE ARE UNDAMAGED. THE BODYWORK ON THAT PART OF THE CAR IS UNDAMAGED. ROLLOVER WAS MOST LIKELY CAUSED BY THE WHOMPY WHEEL.

AT OUR DRIVEWAY ON SUN. 1/14/18, COMING BACK FROM SHOPPING A FEW MINUTES BEFORE FOUR PM, SUDDENLY THE CAR TOOK OFF BY ITSELF. IT ACCELERATED TREMENDOUSLY WITH THE SPEED WHICH WAS FELT AROUND 65-80 M/HR, HITTING OUR HEAVY GARAGE DOOR, WHICH WAS CLOSED AT THE TIME, WENT THROUGH THE GARAGE, HIT MY PARKED PORSCHE AND PUSHED IT TO THE LEFT TO THE WATER HEATER. IT THEN HIT AND BROKE THE WALL BETWEEN OUR GARAGE AND COURTYARD, BROKE AND PUSHED OUR CONCRETE PLANTER AND STOPPED HALFWAY BETWEEN THE GARAGE AND OUR FAMILY ROOM WINDOWS IN THE COURTYARD.I FIRMLY BELIEVE THAT THIS WAS THE RESULT OF UNINTENDED ACCELERATION. THIS IS OUR NEW AND SECOND TESLA MY WIFE AND I OWNED AND DROVE.WHEN MY WIFE TALKED TO LOCAL TESLA REPRESENTATIVE, HE REFUSED TO GIVE US ANY COMPUTER GENERATED REPORT.THE CAR STILL ON THE WALL BETWEEN GARAGE AND COURTYARD. WE UNDERSTAND, TESLA HAS A BLACK BOX THAT WE DO NOT KNOW WHERE IT WILL END UP IF WE TAKE IT TO TESLA CERTIFIED BODY SHOP.WE APPRECIATE IT VERY MUCH IF YOU ADVISE US WHAT TO DO.

HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26437884&ROWNUMBER=57&LOADRECENT=TRUE THE CAR HAS BEEN IN A ROLLOVER ACCIDENT AND IS SEVERELY DAMAGED. IT HAS BIO-HAZARD STICKERS WHICH MEANS THAT OCCUPANTS HAVE BEEN INJURED. THE CAR IS BADLY DAMAGED AND I HAVE NO KNOWLEDGE OF THE CIRCUMSTANCES OF THE CRASH. HOWEVER, GIVEN THE MANY OTHER CASES OF SUSPENSION FAILURES IN THE TESLAS IT IS A LEAST A POSSIBILITY THAT A SUSPENSION FAILURE DID CAUSE A LOSS OF CONTROL OF THE VEHICLE. THE BACK LH WHEEL IS SLANTED OVER AT AN ANGLE. THERE IS NO DAMAGE TO THE BODYWORK ON THAT PART OF THE CAR. IT IS DIFFICULT TO IMAGINE A SCENARIO IN WHICH THAT WHEEL COULD HAVE BEEN FORCED OUTWARDS AT THE BOTTOM IN A ROLLOVER PLEASE NOTE THAT I AM NOT CLAIMING THERE IS ABSOLUTE PROOF THAT A SUSPENSION FAILURE CAUSED THIS CRASH, ONLY THAT THERE IS A POSSIBILITY OF IT. VEHICLE CRASHES ARE AN EVERYDAY EVENT AND IT IS LIKELY THAT THE INVESTIGATORS AT THE SCENE WERE UNAWARE THAT THERE HAVE BEEN SO MANY CASES OF TESLA SUSPENSION FAILURES AND THAT SHOULD LOOK VERY CLOSELY AT THE CIRCUMSTANCES OF THIS CRASH TO SEE IF THIS MAY HAVE BEEN A FACTOR. NOT ONLY ARE THERE MANY WRECKED TESLAS SHOWING UP IN THE JUNKYARDS WITH BROKEN SUSPENSIONS BUT THERE HAVE BEEN SEVERAL CRASHES CAUSED WHEN TESLAS SUDDENLY VEERED OFF THE ROAD. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC. ETC.

THIS IS A COMPLAINT RELATED TO THE TESLA BATTERY FIRES INVESTIGATION. PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER 2017 TESLA TO BE ABLE TO FILE THIS COMPLAINT. THE WRECK OF THE BURNED OUT TESLA HAS NOW SHOWED UP IN THE SALVAGE YARD BUT IT IS TOO BADLY BURNED TO BE ABLE TO READ THE VIN. THERE WAS A FIRE ON JANUARY 10TH IN ARLINGTON INVOLVING A TESLA MODEL S HERE IS A VIDEO SHOWING THE TESLA ON FIRE OUTSIDE THE GARAGE AND SPEWING FLAMES IN ALL DIRECTIONS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=RTXKM_0I8VG THIS BURNED OUT WRECK WHICH IS NOW IN A CHICAGO SALVAGE YARD IS VERY LIKELY TO BE THE CAR THAT WAS ON FIRE. HTTPS://WWW.COPART.COM/LOT/27044150 THE VIDEO OF THAT FIRE SHOWS JUST HOW DANGEROUS A BURNING TESLA IS. EVEN WITH SEVERAL FIRE-ENGINES AND THOUSANDS OF GALLONS OF WATER IT IS NEAR IMPOSSIBLE TO EXTINGUISH. AN OCCUPANT OF THE HOUSE WAS TREATED BY PARAMEDICS. THE TESLA FAN CLUB HAS TRIED TO DEFLECT THE BLAME ON TO "CHRISTMAS LIGHTS" HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/CHRISTMAS-LIGHT-HOME-FIRE-IN-ARLINGTON-HEIGHTS-IL.181401/ YEAH RIGHT! IT'S A LITTLE PAST THE 12 DAYS OF CHRISTMAS! AS I AM SURE YOU WILL BE AWARE A SINGLE LITHIUM BATTERY CELL HAS ALWAYS GOT A NON-ZERO PERCENTAGE CHANCE OF CATCHING FIRE DUE TO INTERNAL SHORT CIRCUIT. WHEN THERE ARE 7000 CELLS TIGHTLY PACKED TOGETHER A CHAIN REACTION A HIGHLY LIKELY OUTCOME. TESLA IS NOW TINKERING ABOUT WITH THE CHARGING RATES BUT THIS WILL NEVER ELIMINATE THE CHANCES OF THESE FIRES. PLEASE KEEP INVESTIGATING. THANK YOU. KEEF

Here’s a clear, professional paragraph you can use for your NHTSA report: ⸻ While using Tesla’s Auto Summon feature in a controlled parking environment, my vehicle (2017 Tesla Model S) made unintended contact with a stationary garage pillar. At the time, I was actively supervising the vehicle as required, and it was operating at low speed. The vehicle appeared to misjudge clearance while maneuvering, resulting in a sideswipe to the front passenger side and damage to the side mirror. This incident posed a safety risk as the vehicle’s automated steering did not maintain adequate distance from a fixed object, which could present greater danger in tighter environments or near pedestrians. There were no warning lamps, alerts, or abnormal sounds prior to the incident to indicate an imminent issue. No emergency crews responded, and there were no injuries. The collision involved only a stationary object (garage pillar).

The contact owned a 2017 Tesla Model S. The contact stated that while starting the vehicle, an Autopilot disabled warning message system was displayed a day prior. The contact reached out to the Tesla hotline for assistance regarding the failure. The contact was advised to continue driving the vehicle, and the system error message was expected to clear. The contact stated that after multiple drives, the warning message did not disappear. The contact stated that while coming to a stop, the brake system became inoperable. The contact stated that the vehicle then accelerated to approximately 35 MPH, causing the contact to rear-end another vehicle. Multiple warning messages were displayed, including: traction and stability control disabled, automatic emergency braking system fault, battery management system critical fault, and electrical system reduced, as reported through Tesla chat assistance. The contact also stated that all air bags deployed. No injuries were sustained, and no medical attention was provided. A police report was filed. The vehicle was towed and deemed a total loss. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,787.

I used Summon on [XXX] to bring my car to me because it was parked way at the end of the parking lot at Discount tire. There was only 1 car in the whole lot, which was parked next to my Tesla. While using the “come to Me” feature in Summon – My Tesla pulled forward and then turned and drove right in to the car parked next to mine. It did quite a bit of damage to my Tesla and the Mercedes parked next to me it ran into. When I called my local Tesla Service Center in Austin to ask what I am supposed to do, they told me they needed to run diagnostics to see if they can fix the “summon” issue. After running diagnostics they blamed the issue on the wrap I have on my car. They did not test the sensors obviously though, because they work fine through the wrap. Not to mention that Tesla offers wraps from the factory now. They also stated that Summon was aborted due to collision, so it did report their was a wreck. Repair Notes: The proximity sensors on the vehicle are being obstructed by the vehicle wrap, which results in interference or compromised sensor functionality. This interference can disrupt the accurate detection of surrounding objects, impacting the vehicle’s ability to engage safety features like autopark. Data analysis reveals that the autopark function was aborted during collision, due to the seat belt not being fastened at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I activated Tesla's Smart Summon feature on the 2017 Tesla Model S to autonomously drive from the parking spot to the front entrance of the restaurant where I was waiting. Pulling out of the spot (my car was back in), the vehicle prematurely turned and contacted the front bumper of the adjacent vehicle (also backed in). My vehicle proceeded for a few feet causing severe damage to my driver side and the other vehicles bumper. I entered my vehicle and pulled away from other vehicle which is still in contact with. Take document with photos, I returned my vehicle to the location where it occurred (except not in contact). See photos. I contact that evening and they spent the next week investigating. They disavow and responsibility and said I was supposed to monitor the progress. The incident took a few second and there was not time to react to avoid damage.

While using the summon feature from my iPhone with the Tesla application my car drove into my house causing damage. I have video of this from my camera doorbell of the incident. I work in mobile application development and was told this was user error by Tesla when it first occurred.

Approaching my garage door as it was opening when the car suddenly accelerated smashing through the garage door, through the back wall of the garage, through the laundry room and finally stopped in the main bedroom with the front wheels off the ground as the car rested on top of the washing machine.

Full Self driving did not show signs of slowing down at Everett traffic slow down from about 60 miles to a standstill. I realized the speed not slowing down (about 5 car distance from stopped distance) I tried to apply the brakes that were completely nonresponsive, instead the car sped up. I avoided backend collision with the first car be maneuvering to the shoulder, however the next car was parked halfway into the shoulder that didn't leave enough room to not hit it. The car hit two other cars before coming to a full stop. While checking for any injuries for myself and passenger, after a delay and hitting 3 cars the airbags uselessly deployed. Total failure of brakes, auto emergency braking and airbag deployment. I have requested Tesla to look into the logs but havent gotten any feedback.