TroubleCAR
64
Trouble

2017 Tesla Model X

Complaints: 263Avg mileage: 31,432 miSince: May 2017
52 deathsCrashFire58 injured

Problem Areas

Electrical System
71
Suspension
59
Unknown or Other
49
Steering
46
Forward Collision Avoidance: Adaptive Cruise Control
22
Service Brakes
17
Vehicle Speed Control
16
Forward Collision Avoidance: Automatic Emergency Braking
15
Exterior Lighting
10
Structure:Body
9

Complaints Over Time

Recent Complaints

UNKNOWN OR OTHER
Jun 13, 2018LOS ANGELES, CA
50 deathsCrashFire50 injured

WE'RE FACING AN URGENT MATTER. TESLA WILL BE RELEASING A SOFTWARE UPDATE OVER THE AIR IN AUGUST TO ENABLE ALL EXISTING TESLA CARS ON THE ROAD TO BE FULLY AUTONOMOUS. I BELIEVE THAT TESLA SHOULD BE PREVENTED IMMEDIATELY TO DO THIS. THERE HAS BEEN SO MANY MALFUNCTIONS COMMITTED BY THE AUTO PILOT THAT HAS RESULTED IN SEVERAL DEATHS, INJURIES, CRASHES, DESTRUCTIONS, BLOOD FLOWS AND SEVERE BURNS ALL OVER SEVERAL HUMAN BEINGS. MR. MUSK SHOULDN'T BE ALLOWED TO USE OUR HUMANS AS LAB RATS. WE'RE NOT HIS GINNY PIGS. IS HE KIDDING US? TESLA AND OTHER COMPANIES LIKE UBER THAT ARE INTERESTED IN DEVELOPING AUTONOMOUS DRIVING CARS ARE UNDER EXTREME SCRUTINY BY THE GOVERNMENT. DOES ELON HONESTLY THINK THAT WE'RE STUPID? AS USUAL, HE IS TAKING RECKLESS AND IRRATIONAL RISKS. PLEASE HOLD THEM ACCOUNTABLE. PLEASE DON'T LET HIM GET AWAY WITH POTENTIAL MURDERS INTENTIONALLY. FIRST, HE NEEDS TO DEMONSTRATE THAT HIS TECHNOLOGY IS SAFE, THEN HE SHOULD BE ALLOWED TO IMPLEMENT IT. THAT IS JUST COMMON SENSE, SPECIALLY CONSIDERING ALL THE DEATHS, DESTRUCTIONS AND BLOOD FLOWS ON OUR ASPHALTS THAT HAVE BEEN CAUSED BY TESLA AUTO PILOT MALFUNCTIONS, AND UBER AUTONOMOUS CAR MALFUNCTION THAT KILLED A PEDESTRIAN RECENTLY. THIS IS FOR PUBLIC SAFETY FOR THE WORLD. AGAIN, IT ONLY MAKES COMMON SENSE. PLEASE STOP THIS UNSAFE, CORRUPT AND FRAUDULENT ACT IMMEDIATELY. WOULD YOU ALLOW YOUR KIDS, FAMILY MEMBERS AND FRIENDS TO USE THIS UNPROVEN TECHNOLOGY? I CERTAINLY WOULDN'T. PLEASE TAKE A LOOK AT THE ENCLOSED MODEL X PICTURE THAT WAS RECENTLY INVOLVED IN A CRASH IN MOUNTAIN VIEW, CA THAT KILLED AN APPLE ENGINEER BECAUSE THE AUTO PILOT MALFUNCTIONED. PLEASE LOOK AT THE DESTRUCTION AND THE BLOOD FLOW. DO YOU SEE THE BLOOD? THANKS. PLEASE LET ME KNOW. PLEASE HELP ME. THIS IS FOR OUR PUBLIC SAFETY. WHAT ELON IS DOING DOESN'T MAKE SENSE.

SERVICE BRAKES
Aug 5, 2017BEVERLY HILLS, CA
2 deathsCrash

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. HERE IS A FRESHLY UPLOADED VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=0JLLUPSVGJ4 THE OWNER DRIVES HANDS FREE ON AN UNDIVIDED ROAD WHILST USING BOTH HANDS TO EAT A BURGER. THIS IS NOT MERELY A CASE OF STUPIDITY IT IS A DIRECT CONSEQUENCE OF THE MARKETING OF AUTOPILOT BY TESLA. THE VERY NAME AUTOPILOT IS DANGEROUSLY MISLEADING, OTHER MAKERS CALL THEIR SYSTEMS "DRIVER ASSIST" OR "LANE-KEEPING ASSIST" THE WIDELY PUBLICISED CLAIM THAT TESLA AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER IS FURTHER ENCOURAGEMENT FOR OWNERS TO USE THIS IN A DANGEROUS FASHION. DURING THIS VIDEO THE CAR TAKES A SUDDEN SWERVE OVER THE CENTRE-LINE JUST AFTER THE OWNER HAS FINISHED EATING HIS BURGER. THE OWNER THINKS THAT THIS IS ALL A GREAT JOKE. I AGREE, TESLA AUTOPILOT IS A JOKE, BUT NOT IN A GOOD WAY. PLEASE STOP THIS DANGEROUS EXPERIMENT BEFORE MORE LIVES ARE LOST. I HAVE ATTACHED A PHOTOGRAPH OF A FATAL CRASH THAT HAS JUST HAPPENED IN CHINA. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/6RAUD3/ANOTHER_ACCIDENT_IN_CHINA_INVOLVING_AN_TESLA/?ST=J5Z9ZTCW&SH=61E3B47D IT IS POSSIBLE THAT THIS FATAL CRASH WAS CAUSED BY AUTOPILOT. PLEASE ASK TESLA TO PROVIDE FURTHER DETAILS AND ASK THEM TO PROVE BEYOND ANY DISPUTE THAT THE CRASH WAS NOT CAUSED BY AUTOPILOT. IT SEEMS THAT AFTER EVERY CRASH TESLA CLAIM THAT THE AUTOPILOT WAS DISENGAGED AT THE ACTUAL MOMENT OF IMPACT. WELL, THEY WOULD SAY THAT WOULDN'T THEY? PLEASE NOTE THAT I AM NOT THE OWNER OF THIS VEHICLE JUST A CONCERNED CITIZEN. DATES OF INCIDENTS ARE AN APPROXIMATION. DETAILS OF FATALITIES ARE AN ESTIMATE BASED UPON THE BLOOD AND BRAINS SPLATTERED OVER THE TESLA.

STRUCTURE:BODY
12,800 miJul 21, 2018DANVILLE, CA
Crash3 injured

THE CAR SUDDENLY TOOK OVER AND ACCELERATED BEYOND CONTROL WHILE I PULLED THE CAR INTO A PARKING SPACE. FRONT AIRBAGS WERE DEPLOYED AND THE FRONT END OF THE CAR WAS DAMAGED BEYOND REPAIR. THE CAR WAS TOTALED.

AIR BAGS
2,904 miApr 7, 2018SAN JOSE, CA
Crash1 injured

MY CAR HAD AN UNINTENDED ACCELERATION WHEN I WAS TRYING TO PARK IN THE PARKING LOT OF MY OFFICE. THE CAR ACCELERATED, JUMPED THE PARKING CURB AND HIT ANOTHER PARKED CAR. MY CAR SUFFERED SUBSTANTIAL DAMAGE, AIR BAGS WERE DEPLOYED AND I ESCAPED WITH MINOR BRUISES. THE CAR WHICH WAS I COLLIDED WITH WAS PARKED AND DID NOT HAVE ANY PASSENGERS IN IT. NOBODY ELSE WAS INJURED.

SUSPENSION
2,000 miNov 12, 2017BEVERLY HILLS, CA
Crash1 injured

HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=26559880&ROWNUMBER=51&LOADRECENT=TRUE IT HAS BEEN IN A FRONT END COLLISION AND HAS BIO-HAZARD STICKERS INDICATING THAT OCCUPANTS HAVE BEEN INJURED. THE FRONT END IS BADLY DAMAGED BUT THE BACK END OF THE CAR IS UNTOUCHED EXCEPT THAT THE BACK LEFT WHEEL IS CANTED OVER AT AN ANGLE MEANING THAT THE SUSPENSION IS BROKEN. THE WHEEL AND TIRE ARE UNDAMAGED SO IT IS HIGHLY UNLIKELY THAT THE SUSPENSION WAS BROKEN BY IMPACT DAMAGE. AS CAN BE SEEN FROM THE PHOTOGRAPHS OF THE FRONT END THE TESLA WHEELS ARE RELATIVELY FRAGILE AND WOULD BE EXPECTED TO FAIL BEFORE THE SUSPENSION DID. BROKEN TESLA SUSPENSIONS HAVE SOMETIMES CAUSED RUPTURED BRAKE HOSES. IT IS POSSIBLE THAT MAY HAVE BEEN A FACTOR IN THIS CRASH. THESE SAME SUSPENSION FAILURES ARE HAPPENING REPEATEDLY. PLEASE INVESTIGATE CONCERNED CITIZEN. NAME AND ADDRESS SUPPLIED.

AIR BAGS
Nov 4, 2023Clovis, CA
Crash

The steering wheel was dysfunctional; the wheel was locked in the middle of the highway, and the car started to change lanes, causing a massive accident. There was a significant accident between my car and a truck; both cars were totaled. My airbags didn't open as well. I got a massive concussion, and I do not know about the condition of the other driver. There was a recall about the steering wheel, and we brought our car to the dealership, and supposedly they fixed the issue. There was no warning or message before the accident. The message appeared on my Tesla screen for the first time less than a few minutes before the accident.

ELECTRICAL SYSTEM
Sep 17, 2023Mission viejo, CA
Crash

Car was hit by a city bus on 12/17/22. Car was towed to repair shop. Damages were repaired. Shortly after repair, the Car started making high pitched loud sound when a/c turned on. Took the car back to repair shop. Diagnosis: Air conditioning unit and compressor failed. Tesla wants $5700 to fix it, $4444 of it labor charges. They are saying it did not have to do with accident. The car did not make this sound before the accident. See pics.

SERVICE BRAKES
Jan 2, 2023Tampa, FL
Crash

I was driving my Tesla on left line of I75 Norh with 70 miles speed. It was on autopilot . Without any warning car lost the control and slipped, changed three lines and collide at the right side median .it’s happened on 3 July 2022. I reported the accident to Tesla right away. The accident took place more than 6 months and still Tesla is saying they are studying the car and not giving a clear report. So the repair people doesn’t know how to fix it and I am out of car. Please investigate the case and help me to get a report so that I can fix the car.

SUSPENSION
Oct 31, 2022Hernando, FL
Crash

I suffered a catastrophic suspension failure on the front passenger side while traveling at 70 mph (speed limit).

UNKNOWN OR OTHER
Oct 22, 2022Metamora, IL
Crash

The factory installed trailer hitch receiver fell off while towing an empty trailer. I installed the trailer hitch receiver making sure the knob was in the green markings. The trailer was empty and within limits for the vehicle. I towed it about a mile in town. When driving over a manhole cover at an intersection I heard a loud bang and the receiver fell off. The trailer safety chains continued to pull the trailer. When stopping the vehicle, the trailer hit the rear of the vehicle and caused damage. It could have been a lot worse had I been traveling at speed.

POWER TRAIN:AUTOMATIC TRANSMISSION
32,000 miApr 27, 2022Los Altos, CA
Crash

The contact owns a 2017 Tesla Model-X. The contact stated while parked in a parking lot, the contact depressed the brake pedal and was not sure if she had placed the vehicle into reverse, the vehicle accelerated backward and hit the back wall across from her parked vehicle. The vehicle trunk lid and the bumper were damaged and crumpled. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer but was advised by the manufacturer to take the vehicle to a body shop. The vehicle had not been repaired. Additionally, the contact stated that the vehicle would lurch forward when it would be placed into drive. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,000.

POWER TRAIN
Feb 16, 2022El Paso, TX
Crash

Pulling in to slowly park and sudden unanticipated acceleration-pushed car into brick roof support of building. Damage to bumper.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Feb 9, 2022VISALIA, CA
Crash

Tesla Full Self Driving FSD is too dangerous for public street experiments. The video evidence is not from my vehicle but mine does not recognize many obstacles that increase the risks of collisions: The YouTube video shows the automatic system failed to recognize the green bollard and even with the quick intervention from a claimed well experienced FSD driver, the car collided with the green bollard. The public should not be forced to be at risk for allowing this automatic system with numerous dangerous behaviors to experiment on the public street. Tesla should have tested this in its closed course by building its own green bollard and then it can crash all it wants but not at the expense of public safety. https://youtu.be/Zl9rM8D3k34

SUSPENSION
Aug 3, 2021Bloomfield hills, MI
Crash

The contact owned a 2017 Tesla Model X. The contact's husband stated while driving 70 mph, a strange noise was heard coming from the rear driver side of the vehicle which resulted in the contact's husband losing control of the vehicle and collided with the median which brought the vehicle to a stop. None of the air bags deployed but no one was inquired and a police report was taken. The vehicle was towed to a junkyard where it was determined to be destroyed. The contact stated no warning lights was illuminated. The manufacturer was not informed of the failure. The failure mileage was unavailable.

SUSPENSION
20,000 miJul 16, 2020BEVERLEY HILLS, CA
Crash

HERE IS A TESLA FRESHLY ARRIVED IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36822732?ROWNUMBER=0 ITT IS BURNED OUT BUT JUDGING BY THE ASHES AROUND THE VEHICLE IT HAS MOST LIKELY BURST INTO FLAMES WHILE STORED IN THE JUNKYARD POST CRASH. THE BACK WHEEL HAS GONE WHOMPY WHICH IS NOT UNUSUAL FOR A TESLA. THERE IS NO CRASH DAMAGE AT THE BACK OF THE CAR THAT WOULD EXPLAIN WHY THE WHEEL WENT WHOMPY. IT WENT WHOMPY BEFORE THE CRASH. THE FRONT WHEEL AND SUSPENSION HAS SNAPPED OFF AND HAS ESCAPED THE FIRE BECAUSE IT WAS LYING ON THE GROUND NEXT TO THE CAR DURING THE FIRE. THE AIR-SHOCK IS STASHED INSIDE THE CAR BECAUSE IT WAS STASHED THERE BY THE TOW TRUCK DRIVER. THE FRONT WHEEL IS CLEANLY SLICED IN HALF. THIS IS A COMMON FAILURE IN TESLAS. THE SUSPENSION BREAKS WHILST THE CAR IS TRAVELLING AND THE BROKEN PART GOUGES THE WHEEL WHILST IT IS ROTATING. MANY SIMILAR CASES CAN BE SEEN HERE; HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/ALBUMS/72157661343139261 TESLA SUSPENSIONS ARE DEFECTIVE. I BET YOU A SIGNED DOLLAR. PLEASE ISSUE A RECALL IMMEDIATELY. THANK YOU. [XXX]. DATE OF CRASH, MILEAGE ETC. ARE ESTIMATED. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

UNKNOWN OR OTHER
Jan 24, 2020ASPEN, CO
Crash

WHILE PARALLEL PARKING ON A CITY STREET, MY VEHICLE (TESLA MODEL X 2017) ACCELERATED UNINTENTIONALLY AND PUSHED THE VEHICLE #2 INTO THE VEHICLE #3 IN FRONT OF IT. MY VEHICLE ACCELERATED WITH SUCH FORCE THAT THE POLICE OFFICER THOUGHT MY VEHICLE WAS GOING AT LEAST 25MPH WHEN IT HIT THE CAR IN FRONT. AT THE TIME OF THE IMPACT, MY HEAD WAS THROWN FORWARD AND I COULD NOT RECALL IF I HAD STEPPED ON THE BRAKE OR THE ACCELERATOR.

SUSPENSION
15,000 miNov 29, 2019BEVERLEY HILLS, CA
Crash

MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/57745099/PHOTOS BACK SUSPENSION FALLEN TO BITS. WHEEL AND TIRE HARDLY DAMAGED AT ALL. WHEN'S THE RECALL?

SUSPENSION
10,000 miOct 30, 2019BEVERLEY HILLS, CA
Crash

HERE IS A TESLA IN THE JUNKYARD - HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33942175&ROWNUMBER=22&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THE PHOTOGRAPHS PROVE THAT THIS IS A CLASSIC CASE OF THE BROKEN FORE-LINK WHICH MANY OWNERS HAVE ALREADY REPORTED TO NHTSA AND WHICH HAS BEEN MUCH DISCUSSED ON TESLA OWNER'S FORUMS. ****** CRACKED FORELINK? | PAGE 3 | TESLA MOTORS CLUB HTTPS://TESLAMOTORSCLUB.COM ' TESLA: VEHICLES ' MODEL S MAR 23, 2018 - 20 POSTS - ‎7 AUTHORS UNFORTUNATELY, I DIDN'T TAKE NOTE OF MY BROKEN RH FORE LINK SERIAL NUMBER BEFORE IT WAS REPLACED. IF ANYONE ELSE CHIMES IN HERE WITH A BROKEN ... FORE LINK SUSPENSION FAILURE WHILE DRIVING ON THE FREEWAY 3 POSTS 30 JAN 2019 SERIOUS PROBLEM WITH MY 2016 MODEL S | PAGE 2 20 POSTS 1 AUG 2017 ANOTHER FRONT SUSPENSION CONTROL ARM FAILURE 20 POSTS 9 MAY 2018 HAVE YOU SEEN THIS TECHNICAL SERVICE BULLETIN? 20 POSTS 2 APR 2019 MORE RESULTS FROM TESLAMOTORSCLUB.COM ********* THE SNAPPED FORE-LINK HAS SPEARED INTO THE WHEEL WHILST IT WAS STILL ROTATING AND HAS PEELED OFF THE TIRE AND ALSO SLICED THE WHEEL IN HALF. ELON MUSK IS STILL CLAIMING THAT THIS IS THE SAFEST CAR IN THE WORLD! HOW MUCH LONGER WILL YOU ALLOW THIS SITUATION TO CONTINUE? IS THIS WHAT TESLA MEANS BY INSANE AND LUDICROUS??

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
5,000 miMar 22, 2019LAFAYETTE, CA
Crash

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. WHILE OPERATING THE VEHICLE, THE BACKUP CAMERA MALFUNCTIONED AND CAUSED THE VEHICLE TO BACK INTO A SECOND VEHICLE. WHILE IN REVERSE, THE IMAGE DISPLAYED ON THE BACKUP CAMERA WAS A PREVIOUS IMAGE RATHER THAN A LIVE IMAGE AND DID NOT DISPLAY WHAT WAS ACTUALLY BEHIND THE VEHICLE AT THE TIME OF THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,000.

VEHICLE SPEED CONTROL
Sep 11, 2018LINDON, UT
Crash

ON AUG 4, 2018, IN VENTURA, CA, AT ABOUT 2:30 PM I WAS DRIVING A PASSENGER TO A MEDICAL CLINIC IN A RENTED TESLA MODEL X. AS I WAS PULLING INTO THE PARKING SPACE THE TESLA RAPIDLY ACCELERATED FORWARD UNEXPECTEDLY. SURPRISED AND SCARED I TURNED THE STEERING WHEEL AS HARD AS I COULD AND PRESSED ON THE BRAKE TO STOP THE CAR TO AVOID THE BUILDING IN FRONT OF ME. EVEN WITH MY EFFORTS OF STOPPING, THE CAR WENT OVER THE CURB ONTO THE SIDEWALK AND THEN OVER A LOW CEMENT WALL AND FINALLY STOPPED NEXT TO THE BUILDING. THIS CAUSED DAMAGE TO THE CEMENT WALL, THE FRONT RIGHT WHEEL WELL AND THE UNDERCARRIAGE OF THE CAR. LUCKILY NO ONE WAS HURT. IF I HADN'T AVOIDED HITTING THE BUILDING OR IF A PERSON HAD BEEN WALKING OR STANDING IN FRONT OF ME ON THE SIDEWALK SOMEONE COULD HAVE EASILY BEEN INJURED. THE POLICE WERE CALLED AND THERE WAS AN INCIDENT REPORT.

Other Model X Years

Other Tesla Models