2020 Tesla Model Y
Problem Areas
Complaints Over Time
Recent Complaints
A 2018 Ford Explorer, marked police vehicles, was operating with lights and siren when it proceeded through a red traffic light at an intersection. The subject vehicle, 2020 Tesla Model 3, was proceeding through a green traffic light at the intersection and struck the Ford.
we were in a head-on collision (not our fault) in April. The police determined the combined speed of the crash impact to be 60-65 miles per hour. The 2020 Tesla Y did not deploy its airbags. And as far as we can determine, the accident was not automatically recorded by the Tesla as it should have been. Because the airbags did not deploy, I sustained a fracture to my sternum that traverses over to my collarbone. We both have TBIs and other injuries. With that kind of an impact, one would expect an airbag to protect oneself, yet it did not. There were no warning lights/messages/etc from our vehicle. We are asking that you please look into this safety matter. (Especially since you are part of the push to have us own electric cars, they need to be safe for us). I do not know how much longer the Tesla will be available to inspect.
While driving on the freeway the autopilot kept turning on, I would immediately turn the autopilot off. The autopilot came on and turned my steering wheel to the left into the highway barrier, thus causing me to take a corrective action. The weather on the freeway way wet and traffic was moderate. The monitor displayed autopilot, which I turned off many during my trip as I am not comfortable with autopilot . I have an insurance claim as there was extensive damage to my car.
The contact owns a 2020 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Auto Pilot activated, the driver attempted to steer into the left lane to avoid a collision. The vehicle suddenly began to fishtail causing the driver to lose control of the steering and crash into the concrete median. During the crash, the vehicle was destroyed. The air bags did not deploy and the driver sustained a head contusion and later received medical treatment. No police report was taken. The vehicle was towed to the home. The cause of the failure was not determined. The manufacturer and local dealer were notified of the incident. The contact later received a recall notice for the NHTSA Campaign Number: 23V838000(Electrical System). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 45,000.
The contact owned a 2020 Tesla Model Y. The contact stated that while reversing at low speed from his driveway, the accelerator pedal inadvertently depressed into the floorboard, resulting in sudden unintended acceleration. The contact depressed the brake pedal, but the vehicle failed to stop immediately. The vehicle struck two other parked vehicles in another driveway before crashing into a residence. The residents were not injured. The contact sustained a fractured neck, and shoulder pain from his seat belt, and head pain from striking the steering wheel. The contact's front passenger sustained a bruised shoulder, and the rear passenger, who was laying down on the rear seats, rolled over during impact and hit the rear seats, sustaining back and leg pain. The contact and his passengers were transported by ambulance to the hospital. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that after reviewing the event data recorder (EDR), the data showed that the contact had his foot depressed on the accelerator pedal during the failure. The failure mileage was approximately 14,000.
I had a major accident on Sep. 24th 2022 when the car sped the traffic light and was hit by another on coming vehicle. This crash has caused a life changing changes to me & others involved in the accident. The vehicle suddenly sped without my control without stopping on the red light. I also had a major financial & vehicle loss with legal activities still pending. Tesla is not investigating and not taking responsibility of this accident and the nearest dealership is avoiding my claims. My auto insurance Allstate is handling this claim.
The contact owned a 2020 Tesla Model Y. The contact stated that while pulling out of a parking space, the vehicle rolled back and crashed into a concrete wall. There was no warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. Additionally, on October 17, 2021, the contact slightly depressed the accelerator pedal and the vehicle accelerated abruptly and crashed into another vehicle. A police report was filed. The other driver in the second vehicle required medical attention. No air bags were deployed. No warning lights were illuminated. The vehicle was taken to World Collision at The Mall of Georgia (4641 Harrison Run, Buford, GA 30518), where it was repaired. In addition, on January 9, 2022, the contact was pulling into a parking space when the vehicle unintendedly accelerated from 0 to 60 MPH, crashing into a brick wall. The contact stated that all the air bags were deployed. The contact and the passenger were injured and had to seek medical attention. A police report was filed. The vehicle was totaled. No warning lights were illuminated. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 7,000.
The contact owns a 2020 Tesla Model Y. The contact stated that while driving approximately 30 mph the driver lost control of the vehicle and crashed into a stationary dumpster. During the crash, the front driver-side air bag did not deploy and the front driver-side seat belt malfunctioned and failed to secure the driver in place. As a result of the failures, the contact sustained an injured nose and facial bruises after making contact with the steering wheel, a fractured rib, and a right elbow injury along with torso bruises. No police report was taken. The vehicle was towed away. Medical treatment was later provided. The cause of the failures was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 22,000.
i WAS DRIVING SOUTH ON i-75 ABOUT 10AM on January 16, 2022. Traffics was moderated as I was driving in the left lane about 60 mph following another car. It had suddenly started snowing rather hard and the road was wet as it had been for the previous 50 miles. I felt no change in the road or car handling. Another dark SUV started passing me on the left. That seemed normal until the dark car was about 3/4 of the way passed me. Suddenly my Tesla swung to the left and came in contact with the right rear panel of the SUV. I tried to correct my car but it suddenly went out of control to the left. My car suddenly was out of my control and skidded side ways with the right side of the car coming in contract with the guard rail in the center. It happened so fast I could not react as the car took out about 20-30 feet of metal guard rail. It spun around and ended in the center ditch facing the opposite direction. Air bag on the right side deployed and I was in contact with the center front seat. Car was badly damaged with the damage protion mostly the right side of the car. Police came about 30 minutes later. At first I told him I was uninjured but after about 10 minutes my right leg started hurning and I requested an ambulance with took me to the hospital in Corwin Ky. That leg swelled up and x-rays and MRI were taken. Please talk a look at the vided on youtube under TESLACAM... there is a video of the same thing happening to a Tesla driver on a highway in Southern California. I do not know if this is related to the sudden breaking problem with Teslas. I have been driving for over 50 years and this is my first serious accient.
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at 40 MPH in the right-hand lane, another vehicle was swerving towards her vehicle, and she instinctively veered to the side of the road. The contact hit a fire hydrant, drove on a sidewalk, and crashed into a building. The air bags failed to deploy. There were no warning lights illuminated. The contact sustained severe whiplash injuries that included torn ligaments in the neck, a large abrasion and bruises on the shoulder, bruised abdomen from the seatbelt. The contact was transported to the hospital by emergency services. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,608.
The car suddenly picked up the speed in the parking lot, went over the car stopper, curb and hit the Tree. The airbags never got activated, OR the sensors were nonfunctional. I received a call in less than 1 minute from Tesla Roadside if I was safe. Paramedics took me to the ER by 911. I had some injuries because of a malfunction of airbags, brakes, and warning systems. The car is towed to the nearby Tesla-approved repair place. I am somewhat concerned about the cause, and I believe Tesla knew what had malfunctioned in their car. I have been a safe driver without traffic tickets and accidents ever in the last 45 years.
TL* THE CONTACT OWNS A 2020 TESLA MODEL Y. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING INTO THE DRIVEWAY OF THEIR RESIDENT, THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE. NO AIR BAGS DEPLOYED. THE CONTACT MENTIONED THE SAFETY COLLISION DID NOT FUNCTION. THE CONTACT SUSTAINED INJURIES FROM THE SEATBELT TO THE NECK, CHEST, SHOULDERS AND UPPER BACK WHERE HE WAS TAKEN TO URGENT CARE THEN TAKEN TO THE HOSPITAL. THE WIFE WHO WAS THE DRIVER SUSTAINED MINOR INJURIES TO THE CHEST, ARMS, AND NECK WHERE SHE RECEIVED MEDICAL ATTENTION FOR AT AN URGENT CARE. NO POLICE REPORT WAS FILED. THE VEHICLE WAS SEVERELY DAMAGED ON THE FRONT DRIVERS SIDE. IN ADDITION, THE GARAGE DOOR FRAME DAMAGED. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT AN ENGINEER HAD TO ESTIMATE THE VEHICLE DAMAGES. THE FAILURE MILEAGE WAS APPROXIMATELY 800.
THIS IS MY THIRD TESLA (MODEL S AND X AND NOW Y) IN THE LAST 10 YEARS. I WAS THE PRIMARY DRIVER HAVING OVER 40K MILES DRIVEN. I DO NOT SUFFER FROM ANY MEDICAL PROBLEMS. ON MONDAY MORNING OCTOBER 5TH AROUND 9AM I MADE MY WAY TO MY LOCAL SUPERMARKET. I PULLED INTO THE PARKING LOT SLOWLY. THE TESLA MODEL Y WAS LESS THAN A WEEK OLD, SO I WAS DRIVING EXTREMELY SLOW TRYING TO FIND A PARKING SPACE WHERE I WOULD LEAST LIKELY GET A DOORDING. I SPOTTED A SPACE, AND PROCEEDED TO SLOWLY TURN INTO THE SPACE. AS I WAS PULLING INTO THE PARKING SPACE, I SLOWLY TOOK MY FOOT OFF THE ACCELERATOR (GAS) AND NOTICED THAT THE CAR WAS NOT STOPPING, USUALLY AS SOON AS I TOOK MY FOOT OFF THE 'GAS' THE CAR NORMALLY STOPS ABRUPTLY. THE CAR WAS NOT STOPPING. I NOTICED A WOMAN AND CHILD IN MY PATH, SO I PUT MY FOOT ON THE BRAKE, THE CAR DID NOT STOP. THE CAR JUMPED A CURB AND PROCEEDED TO PIN THE WOMAN IN MY PATH AGAINST A WALL AND THE TESLA Y MODEL. I DRIVE WITH ONE FOOT ONLY, AND I HAVE NEVER CONFUSED THE 'GAS' FOR THE BRAKE. THERE IS SOMETHING WRONG WITH THIS CAR. THERE WAS $16K DAMAGE TO THE FRONT OF THE CAR BUT NO AIRBAG INFLATION.THE DAMAGE TO THE PEDESTRIAN IS CURRENTLY UNKNOWN.
On Tuesday, [XXX], around [XXX] returning home and in my driveway when the following happened. Pulling into the left side of the driveway because a utility van was parked on the right side of the driveway with the rear door and driver’s side door opened with no one in the vicinity. There was not enough room to go forward into the garage. I was almost at a complete stop with the intention of getting out of the car to shut the drivers side door. That was when the car sped up at full speed and turned to the right into the van and continued in the right direction into the garage. The car was headed to the right back corner of the garage smashing into paint cans, a freezer, sink and cabinets. I had no control over the car from the time the car sped up and smashed into the back of the garage and it all happened in a matter of a few seconds. The vehicle has been totaled by the insurance company. This incident was recorded in the vehicle’s computer. The police department was called the same day and a police officer came to the house to record the incident. The car was towed to Gerber Collision & Glass, 10491 Corkscrew Commons Dr., Estero, FL 33928, phone (239) 947-6050. The car computer system should have recorded the event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on the freeway was unable to steer. It has happens multiple times. Once on the freeway while I was trying to exit, I suddenly couldn’t steer. Another time, I was merging when again I could not move the steering wheel. The third time was when I was in the middle of making a left turn. All these situations were incredibly dangerous.
The contact owned a 2020 Tesla Model Y. The contact stated that while driving at 60 MPH in rainy weather, the vehicle inadvertently spun in circles, and he lost control of the vehicle. The contact took his foot off the accelerator pedal. No warning light was illuminated. The vehicle crashed into an embankment and then spun twice before inadvertently driving into the forest and coming to a complete stop. The air bags did not deploy. A police report was filed. The contact and his father, who was a passenger, were uninjured. There was no medical attention received. The vehicle was first towed to the tow yard, and then the insurance company had it towed to the salvage yard, where it was deemed totaled. The manufacturer was made aware of the failure and advised the contact to contact the local dealer for the computer data. The failure mileage was approximately 68,000.
In Summon Mode, autonomous driving, our car collided with another stationary parked car
Tesla Model Y 2022 lost steering control April 20, 2024 Vehicles - Model Y While backing out of indoor parking garage Steering wheel locked up! Before I could hit the brake the car collided with the cement wall in the garage. Causing some damage to right side. I tried a system reset, no luck. Called Tesla they had me go into diag mode and try a few things with no success. They sent a tow trunk and took to car to the Tesla Highland Park then to the Collision center – they could not unlock the steering wheel and called in people from the FTS (Field Technical Support) team to look at it. Very UNSAFE, it could have been much worse. I do not trust the car anymore!
Front Passenger Safety Restraint System Fault, error message appeared. Tesla is asking for ~$1500 to fix a sensor that would prevent air bag from deploying. Seems like a safety issue that should be addressed. The message appears whenever there is someone/some thing in front passenger seat. Tesla has inspected. I believe it happened after a minor accident in a parking lot, but Tesla and the repair shop can not prove that it did, so insurance will not correlate to the accident.
Unexplained SUDDEN acceleration. At Kroger parking lot. I was at complete stop, then lightly stepped on accelerator to start moving and car suddenly, rapidly accelerated causing me to hit STOP sign. Unexplained acceleration! Fortunately no one was standing in front of the car. Caused some damage to the right, front area of the car.
