2019 Toyota Rav4
Problem Areas
Complaints Over Time
Recent Complaints
It happened yesterday , November 3rd at 8:45 am Approx. speed was 35mph to 40 •Location: 934 York Road, Towson, MD •Description: Front-right impact at 40 mph, no airbag deployment, two children in back seat, vehicle had recent 50K service and roof-rail repair, CSP 22TE05, at Sheehy Toyota Cockeysville. Vehicle now at Caliber Collision Cockeysville. Claim #060381946 I am experiencing neck, shoulder and rib pain right now, my 5 year old complain about right ankle pain and apparently hit his head on the right side.My 3 year old complain about neck pain yesterday. There was no sign showing any kind of failure on my dashboard. I asked my vehicle to be investigated formally by Toyota engineer asap or forensic expert. I asked my vehicle to be freeze right until proper airbag inspection have been conducted. I have picture of the car showing clearly that none of the airbags worked.
The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving 35 MPH and making a left turn, the vehicle suddenly accelerated to approximately 45 MPH unintendedly. The contact stated that the vehicle failed to respond upon depressing the brake pedal, and the accelerator pedal felt stuck, causing the front of the vehicle to crash into a building. There was no property damage. There was no warning light illuminated. The air bags deployed. The contact was able to exit the vehicle. The contact sustained bruising and a fractured rim on the right hand. The emergency units transported the contact to the hospital, where the contact underwent surgery. A police report was filed but the contact did not have the police report information available. The vehicle was towed to a tow lot, where it was totaled by the insurance company. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they would have the vehicle inspected. The failure mileage was approximately 70,000.
The contact owned a 2019 Toyota Rav4. The contact stated while driving 15 MPH and making a left turn at night, the contact did not watch the opposite direction and another driver that was driving 40-50 MPH crashed into the passenger's side of the vehicle, between the rear passenger's side door and the rear passenger's side wheel. The vehicle was propelled 2-3 feet in the air and landed 10 feet away from the collision location. The contact stated that the other vehicle was propelled more than 100 feet away. The air bags failed to deploy. The contact's wife was occupying the front passenger's side seat while the contact's daughter was in the booster seat in the rear passenger's side seat. The contact exited the vehicle. The contact did not sustain any injury. The contact's wife sustained soreness in the right leg. The contact stated that he was able to take his daughter out of the vehicle; however, the rear passenger's side door was significantly difficult to open. The contact stated that his daughter had hit her forehead against the rear passenger's side window during the incident and was crying significantly. The contact's friend transported the daughter to the hospital, where several tests were performed. The contact was informed that no internal injuries were found and that the pain would subside. The contact stated that his daughter sustained emotional trauma after the incident. The vehicle was towed to the dealer, where it was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 34,111.
[XXX] - Driving my 2019 Rav4 Hybrid Se nearing [XXX] [XXX] traveling 25-30mph suddenly felt like car was moving faster, stop sign came up fast, slammed on brakes with 0 effect! Yelled [XXX]? as I shot across the highway, down the shoulder, coming to rest against a couple small trees. No air bag deployed, wearing seat belts of course, still bumped head on ceiling causing small laceration, neck trauma, and Dr found I had also suffered a Vitreous Detachment (eye). Did not lose consciousness. Vehicle damage appeared to be front left corner but enough underneath to total vehicle. Very fortunate no other vehicles involved and that debris brought car to a stop instead of a big tree or wall. Two witnesses heard brakes... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle was totaled due to a front end collision. The air bags did not deploy, the seat belt did not lock and the emergency alert when in an accident did not work. The driver was trapped in vehicle and unable to get door open, the vehicle was going about 40-45 mph at the time of the collision and the driver was flung forward causing whiplash and a concussion.
The vehicle is a 2019 Hertz rental RAV4 Hertz. On October 12, 2023, when I moved the gearstick to reverse the vehicle accelerated uncontrollable at extremely high speed and crashed into a wall. Braking did not stop the vehicle.
Vehicle accelerated uncontrollably in reverse at 50-60 mph and crashed into a wall, almost killing me. I could not stop the vehicle. Braking did not stop it.
My wife was traveling 45 miles per hour and hit a deer and the airbag did not deploy. After review, the air bag is supposed to deploy at 20 miles per hour. I am especially worried because Toyota has issued Technical Service Bulletin, noting that the rail line leaks and can cause air bag failure. I have brought this to Toyota Corporate and Legal's attention and they have completely denied responsibility and implied that this isn't a serious issue. I asked to have the airbag inspected and they refused, saying we could only do that before repairs had been completed. However, the airbag did not have any work done on it and should be in the same condition as it was during the accident.
The contact owns a 2019 Toyota Rav4. The contact stated while attempting to park the vehicle, depressing on the brake pedal but the vehicle began to accelerate independently causing the vehicle to crash into a tree trunk. The contact stated no warning light was illuminated. No air bags deployed. The contact stated she had chest and neck pains due to hitting the steering wheel and did go to urgent care but did not seek medical attention. A police report was filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Steering suddenly locked up. Car steered to the right went off the road. Turned over several times and landed upside down. Causing serious injuries to myself and the driver. I was in hospital 3 weeks total with broken ribs , broken vertabrae and dislocated shoulder. Cuts on feet from the glass. Driver had cuts on head and dislocated shoulder. Prior to accident, I had reported (twice) to dealer that steering wheel felt loose. The second time, I had him write it down on report when I came in for oil change. So I have proof that I reported it. They checked steering and said they couldn't find anything wrong; but the problem was it didn't do it all the time. Sometimes it would take quite a few seconds before it would react if I would turn it a little left or right. Eventually, it did lock up and caused the horrible accident. The accident occured on November 26, 2020. I typed that date, but somehow this report changed it to Aug 6 and I can't seem to change it.
ON MARCH 14, 2020, AND AT 12:30 PM, I CRASHED INTO THE FRONT OF A PARKED SMALL SUBARU SUV ON MY PRIVATE COMMUNITY STREET, WHICH WAS AT LOW-SPEED (10 MPH) BUT THE FRONT OF MY CAR WAS BADLY DAMAGED AND COST ME ABOUT $17,000 TO FIX IT! WHILE NOTHING HAPPENED TO THE OTHER VEHICLE EXCEPT SOME MINOR SCRATCHES ON ITS FRONT BUMPER! ALSO, MY LEFT LEG WAS INJURED BECAUSE OF THE HARMFUL KNEE AIRBAG, AND GOD KNOWS WHAT WOULD HAVE HAPPENED TO ME IF THE ACCIDENT WAS AT A HIGHER SPEED, OR ON THE FREEWAY? OR WHAT WILL HAPPEN TO ME IF ANOTHER ACCIDENT HAPPENS IN THE FUTURE AT A HIGHER SPEED, OR ON THE FREEWAY? SO, I SENT A COMPLAINT LETTER TO TOYOTA AND ASKED THEM TO RETURN THE CAR AND CANCEL MY CONTRACT WITH TOYOTA FINANCIAL SERVICES. BUT THEY DENIED MY COMPLAINT AND SAID THAT THEY DO NOT BELIEVE THE CONCERN IS THE RESULT OF A DEFECT IN MATERIALS OR WORKMANSHIP! WHILE I HAD TOLD THEM THAT MY COMPLAINT AND CONCERN IS ABOUT SAFETY ISSUES AND THAT VEHICLE IS NOT SAFE AT ALL, BECAUSE THE BODY OF THE VEHICLE IS VERY WEAK AND CANNOT SAVE MY LIFE IF ANOTHER ACCIDENT IS LIKELY TO OCCUR IN THE FUTURE AT A HIGHER SPEED, OR ON THE FREEWAY. AND AFTER THAT ACCIDENT, I CANNOT TRUST MY CAR ANYMORE, BUT THEY JUST IGNORED ME! I STILL CANNOT BELIEVE THAT A MINOR ACCIDENT CAN CAUSE THAT MUCH DAMAGE TO MY CAR, WHILE THE CAR I CRASHED INTO WAS NOT DAMAGED AT ALL! THE PICTURES OF THE CARS AND MY INJURED LEG ARE AVAILABLE UPON REQUEST.
RENTAL VEHICLE AFTER 10/15/MINUTES OF DRIVING -YOU HAD TO USE BOTH HANDS ON STEERING WHEEL VEHICLE WANTED TO DRIFT IN AND OUT OF LANE OF TRAVEL-VERY HARD TO STEER OFTEN REFERD TO AS WHITE KNUCKLE DRIVING INTERSTATE SPEEDS 70MPH-PASSENGER SEAT WAS NOT LOCKING -SEAT WAS TRAVELING BACK AND FORTH.WE WERE HIT FROM THE REAR.ALL TRAFFIC HAD STOPPED- IT WAS THEN DISCOVERED THAT PASSENGER AND DRIVERS SEAT BELTS WERE NOT WORKING THEY WERE NOT ENGAGING LOCKING DEVICE
The contact owns a 2019 Toyota RAV4. The contact stated that the headlights failed to produce adequate lighting at night. While driving at 30 MPH in the dark with the headlights on, making a turn into her subdivision, she crashed into the stop sign, pedestrian crossing sign, and a street sign. There were no reported injuries, fire, or airbag deployment. A police report was filed. The local dealer was contacted, who informed her that the headlights were working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 15,000. The VIN was not available.
Coolant bypass failure
The following information refers to recall notice 19V544000 "SERVICE BRAKES" and "ELECTRONIC STABILITY CONTROL" (recall number same for both notices) by Toyota for the 2019 Rav 4 Hybrid: "In 2019, Toyota issued a recall for certain 2019 Toyota RAV4 Hybrid vehicles due to a faulty brake assist system, specifically related to a potential issue with the brake booster pump which could lead to brake failure; the 2019 Toyota Prius was also included in this recall." The recall covered the manufacturing period 4/26/2019 - 6/3/2019 and a recall notice was issued on 7/24/2019 for the affected vehicles and owners were notified on 9/20/2019. We purchased our vehicle on 9/21/2019 with manufacture date August 2019 and on 12/19/2024 we suffered a brake failure causing damage to the vehicle and our garage. The Rav Hybrid Limited comes with sensors that will auto brake if it believes the speed/distance is insufficient and the brakes have not been applied. The brakes were self-applied at the time and no sensor action occurred. I believe the above recall should be extended to include August 2019 manufacture and should also include any sensors that involve the braking system and/or stability control system. Currently we are dealing with insurance and Toyota, no appraisal costs as yet
Pre-Collision System (PCS) failed. My daughter during sunset (sun glare) struck the vehicle in front of her, that suddenly braked due to sun glare. Toyota hasn't look at PCS system yet and the car is at the repair shop, but I did open a case with Toyota to investigate failure and access onboard data. Auto repair shop will check the system, but no malfunction warning on the car's warning display. There were no warning present prior to accident or post-accident.
I was pulling into a parking space and when I applied the brake to stop, the vehicle did not slow down and hit a building. The driver side airbags deployed (steering wheel and knee airbags). The was no one else in the vehicle. The vehicle was declared a total loss by the insurance company. I have reported the issue to Toyota and signed an authorization for them to obtain the vehicles electronic data. The consumer has yet to receive a response from Toyota.
Driver was in the process of parking. While driver had foot on brake and about to put vehicle in park, vehicle suddenly lurched forward uncontrollably, jumped the curb, ran over thick bushes, and ran into the front window of a store. as soon as vehicle stopped, driver placed the vehicle in park. None of the safety features prevented this.
Sudden Unintended Acceleration....ONCE AGAIN! I was pulling into a parking stall of a shopping center at about 2-3 mph. I started to apply the brakes. Simultaneously, the car lurched forward hitting a retention pole. In an attempt to stop the car from going any further, I continued to press down on the brake pedal and shifted into reverse. The EDR shows that the gasoline engine reached 2200 rpms, while the hybrid electric motor reached 2300 rpms. The car performed a backward semi circle maneuver, eventually hitting a cement wall and coming to a stop. Even though there were two (2) impacts (one going forward and one going backward) no air bags were deployed. If there had been people in the area, they easily could have been killed. The damage to the car was extensive and the car was "totaled". The car manufacturer inspected the car and downloaded the Event Data Records. SUDDEN UNINTENDED ACCELERATION CAN'T BE REPRODUCED!! There were/are no error codes and all car manufacturers, including my automobile's, refuse to acknowledge the issue. At the very least, could NHTSA PLEASE REMIND THE PUBLIC THAT THIS IS A SERIOUS, ALBEIT INFREQUENT, DANGER?
As I was turning into a parking spot my car made a growling noise and suddenly lunged forward and accelerated at high speeds, hitting two cars and only stopping once the car hit a wall. I had no control of the car as it accelerated and the brakes did not work.
