TroubleCAR
64
Trouble

2014 Jeep Compass

Complaints: 303Avg mileage: 58,724 miSince: May 2013
CrashFire24 injured

Problem Areas

Engine
91
Air Bags
90
Seat Belts
52
Unknown or Other
36
Electrical System
35
Power Train
33
Vehicle Speed Control
32
Fuel/Propulsion System
25
Seats
24
Electronic Stability Control (Esc)
19

Complaints Over Time

Recent Complaints

AIR BAGS
4,500 miNov 18, 2014NORTH HAVEN, CT
CrashFire

DEER RAN INTO PASSENGER FRONT SIDE OF CAR. CAR CAUGHT ON FIRE. AIR BAGS DID NOT DEPLOY. *TR

AIR BAGS
152,000 miSep 16, 2020FROSTPROOF, FL
Crash2 injured

FIANCE WAS DRIVING AND BECAME UNCONSCIOUS AND HIT TREE/BUSHES HEAD ON AND AIRBAGS DID NOT DEPLOY. DATE OF ACCIDENT 8/27/2020 EST TIME 5PM-5:30PM*DT*JB

AIR BAGS
140,000 miMar 7, 2019HENDERSON, NV
Crash6 injured

TAKATA RECALL OUR 2014 JEEP COMPASS WAS INVOLVED IN A 5 CAR ACCIDENT 3/4/2019 IN HENDERSON NV. PROCEEDING EAST BOUND ON I-215, A WHITE HYUNDAI WAS STALLED IN THE CENTER LANE IN THE BEGINNING OF RUSH HOUR TRAFFIC. A RED TOYOTA TRAVELING AT APPROXIMATELY 70 MPH STRUCK THE REAR END OF THE HYUNDAI CATAPULTING THE HYUNDAI ACROSS LANES INTO THE PASSENGER DOORS (FRONT AND BACK) OF OUR 2014 JEEP COMPASS DESTROYING THE PASSENGER REAR DOOR WHERE MY 12 YEAR OLD SON WAS SEATED CAUSING INJURY TO HIS SHOULDER NECK AND ARM. AT NO TIME DID THE PASSENGER SIDE AIRBAGS DEPLOY AS THEY SHOULD HAVE, WERE DESIGNED TO DO OR MARKETED AS A SAFETY FEATURE. IN ADDITION THIS CRASH WAS AFTER FULFILLING THE REQUESTED TAKATA AIRBAG RECALL WORK AND RETURNING OUR 2014 JEEP COMPASS TO CHAPMAN CHRYSLER JEEP SERVICE CENTER FOR RECALL WORK SPECIFICALLY ON THE OCCUPANT RESTRAINT CONTROLLER . THE RECALL WORK WAS COMPLETED BETWEEN 12/10-13/2018. OUR 2014 JEEP COMPASS WAS ALSO EAST BOUND ON I-215 TRAVELING APPROXIMATELY 60 MPH AND WAS JUST PASSING IN THE LEFT FURTHERMOST LANE THE STALLED HYUNDAI WHEN THE TOYOTA REAR ENDED THE HYUNDAI CATAPULTING THE HYUNDAI INTO THE PASSENGER SIDE OF OUR JEEP COMPASS.

POWER TRAIN
Sep 21, 2018ALBUQUERQUE, NM
Crash1 injured

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. AN ATTORNEY CALLED ON BEHALF OF THE CONTACT. AFTER THE CONTACT PARKED THE VEHICLE AND EXITED, THE VEHICLE ROLLED AWAY AND STRUCK THE CONTACT. THE CONTACT WAS UNSURE IF THE PARKING BRAKE WAS ENGAGED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MULTIPLE FRACTURES TO THE RIGHT ANKLE, RIBS, AND RIGHT WRIST AS WELL AS ABRASIONS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF UPDATED 10/11/18*JB

AIR BAGS
40,000 miApr 30, 2018MOUNT VERNON, WA
Crash1 injured

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE THE CONTACT WAS DRIVING 35 MPH, ANOTHER VEHICLE FAILED TO YIELD. THE CONTACT WAS UNABLE TO STOP IN TIME AND CRASHED INTO THE DRIVER'S DOOR OF THE OTHER VEHICLE. THE DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND HEAD, AND ALSO SUFFERED A STROKE DUE TO THE CRASH. THE CONTACT REQUIRED MEDICAL ATTENTION. THE DRIVER IN THE OTHER VEHICLE WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DRIVEN FROM THE SCENE AND REMAINED PARKED AT THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 40,000. *TT

AIR BAGS
15,000 miOct 25, 2017FREDERICKSBURG, TX
Crash1 injured

REAR OBLIQUE SIDE IMPACT BEHIND DRIVER SIDE FRONT WHEEL DID NOT TRIGGER SIDE AIRBAG, ALREADY FIXED FROM PREVIOUS RECALL. BOTH VEHICLES IN MOTION, JEEP WAS THE VEHICLE STRUCK WHEN PICKUP TRUCK DRIVER FAILED TO YEILD RIGHT OF WAY AT THE STOP SIGN. . RESULTED IN A BROKEN NECK TO THE 87 YEAR OLD JEEP DRIVER. TEXAS FORM CR3 REPORT (WHICH PHOTOS SEEM TO SOMEWHAT REFUTE) ATTACHED. BOTH VEHICLES TOTALED. PICKUP TRUCK LOST RIGHT FRONT WHEEL ON IMPACT. IT ENDED UP WEDGED BETWEEN THE VEHICLES.UPDATED 11/08/17 *BF UPDATED 8/21/18*JB

AIR BAGS
42,656 miJun 13, 2017CHULA VISTA, CA
Crash2 injured

NO PARTS TO FIX RECALL FOR LAST 2 YEARS

AIR BAGS
3,000 miMay 27, 2016AZLE, TX
Crash2 injured

TAMARA INFLATORS RECALL. I WAS HIT FROM RIGHT FRONT, AIRBAGS DEPLOYED EJECTING SOME KIND OF METAL OR PLASTIC AT A HIGH VELOCITY. I AND MY WIFE WERE TAKEN TO TRAUMA CENTER ER. I HAS HIT IN THE HEAD BY SOMETHING AND HAD A LARGE KNOT ON RIGHT SIDE FOREHEAD AS WELL AS RECEIVING A GASH ON MY RIGHT HAND BY SOMETHING AS WELL AS INJURED BACK. MY WIFE SUFFERED A LUNG COMPRESSION AND HER WHOLE CHEST WAS DISPLACED UPWARD. WE WERE ON A CITY STREET AND ANOTHER VEHICLE RAN A STOP SIGN HITTING US IN THE RIGHT FRONT. UPDATED 06/08/16*LJ *CN

AIR BAGS
52,000 miSep 1, 2015RIO RANCHO, NM
Crash1 injured

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE.

ENGINE
6,495 miMar 11, 2015FRANKLIN, MA
Crash1 injured

I WAS SLOWLY PULLING INTO A PARKING SPACE IN FRONT OF LOCAL PHARMACY. AS I WAS ABOUT TO PUT THE SUV INTO PARK THE VEHICLE SUDDENLY ACCELERATED WITH MY FOOT ON THE BRAKE AND THEN JUMPED TWO CURBSTONES AND WENT ACROSS THE FRONT ENTRANCE TO THE STORE AND THEN HIT A PARKED TOYOTA SUV AND PUSHED THE VEHICLE BACK FOUR FEET AND THEN FINALLY CAME TO A STOP. *TR

AIR BAGS
4,828 miMar 5, 2014UPLAND, CA
Crash1 injured

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT AFTER BEING INVOLVED IN A HEAD ON COLLISION WHILE DRIVING 45 MPH, THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE NECK, SHOULDER, AND KNEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,828.

AIR BAGS
4,828 miMar 5, 2014UPLAND, CA
Crash1 injured

AIRBAGS FAILED TO DEPLOY- DURING A HEAD-ON COLLISION AT 40 MPH IN THE OPPOSING VEHICLE TRAVELING AT APPROXIMATELY 15 MILES AN HOUR, AND TOTAL DESTRUCTION OF THE FRONT END OF THE VEHICLE THE AIRBAGS FAILED TO DEPLOY. ADDITIONAL INJURIES WERE SUSTAINED TO THIS FAILURE. NO RECALL NOTICE HAD BEEN RECEIVED BY THE OWNER. *TR

POWER TRAIN
46,000 miJul 19, 2018MISSION HILLS, CA
Crash

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE PARKING, THE VEHICLE WAS SHIFTED INTO REVERSE; HOWEVER, INSTEAD OF TRAVELING BACKWARDS, THE VEHICLE WENT FORWARD. AS A RESULT, THE CONTACT'S VEHICLE STRUCK A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED. *TT CONTACT STATES THIS IS THE SECOND OCCURENCE. *TT

UNKNOWN OR OTHER
49,776 miMar 8, 2018MYRTLE BEACH, SC
Crash

GAS PEDAL STUCK

SEAT BELTS
60,000 miApr 12, 2017MEDFORD, OR
Crash

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 25 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIR BAGS
40,000 miOct 21, 2016HUNTINGTON STATION, NY
Crash

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING 5 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP AND REPAIRED. AFTER THE REPAIRS WERE MADE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT SOME WIRES IN THE REAR OF THE VEHICLE RELATING TO THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE SPEED CONTROL
47,000 miJul 13, 2016HOUSTON, TX
Crash

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED RAPIDLY. AS A RESULT, THE CONTACT CRASHED INTO A SIGN. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE BODY REPAIRS WERE PERFORMED; HOWEVER; THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

SERVICE BRAKES
May 4, 2016SAN DIAGO, CA
Crash

TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY SHUT OFF AND THE BRAKES FAILED. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE SPEED CONTROL
15,550 miJan 30, 2015LA PUENTE, CA
Crash

3RD TIMES A CHARM 2014 JEEP COMPASS THE FIRST TIME IT HAPPENED TO ME IN JULY OR AUG (4 MONTHS AFTER I GOT THE CAR) AND I THOUGHT IT WAS MY FAULT, WHILE PARKING AND HITTING THE BRAKE MY CAR ACCELERATED OUT OF NOWHERE. I THOUGHT I HAD HIT THE ACCELERATOR BY MISTAKE. THANK GOD THERE WAS A CEMENT THING ON THE FLOOR 2ND TIME: MY SISTER AND I AROUND THE HOLIDAYS, WE WERE IN MY JEEP COMPASS, ALSO PARKING AT THE LOCAL MALL THIS IS WHERE I KNEW IT WASN'T ME BUT AGAIN THERE WAS A CEMENT BARRICADE AND PREVENT ANYTHING BAD FROM HAPPENING, SO I THOUGHT IT WAS A FLUKE NOW TODAY AGAIN THIS HAPPENED WHILE PARKING AND STEPPING ON THE BREAK OUT OF NOWHERE MY CAR ACCELERATED THIS TIME NOTHING ON THE FLOOR AND RAN INTO A POST. BAM!! MY CARS HOOD IS ALL MESSED-UP AND SO IS THE BUMPER!! HAS ANYONE ELSE HAD THIS ISSUE WITH THE ACCELERATOR? IDK WHAT TO DO!!!! *TR

STEERING
400 miJan 10, 2015AURORA, CO
Crash

I WAS DRIVING ON MY WAY HOME FROM WORK. IT WAS SNOWING ICE. I HAVE LIVED IN COLORADO MY WHOLE LIFE AND BEEN DRIVING IN THE SNOW SINCE I WAS 16. MY CAR WAS BRAND NEW WHEN I HAD RECEIVED IT AND THERE WAS NO WEAR AND TEAR ON THE CAR. IT HAD TAKEN ME ABOUT TWICE AS LONG TO DRIVE HOME BECAUSE I HAD BEEN DRIVING SO SLOW. ONCE I HAD ENTERED MY NEIGHBORHOOD, I TOOK A TURN, THEN ANOTHER IMMEDIATE TURN GOING ABOUT 3 MILES PER HOUR DUE TO ROAD CONDITIONS. MY TURN WAS SLOW AND WIDE AND I HIT A PATCH OF BLACK ICE AND BEGAN TO GLIDE TO THE OPPOSITE SIDE OF THE ROAD, ABOUT 15 FEET BUMPING INTO THE CURB. MY ENTIRE FRONT DRIVER-SIDE AXEL HAD COMPLETELY SNAPPED AND MY REAR AXEL HAD BENT. BOTH TIRES WERE COMPLETELY INTACT AND THE WHEELS WERE NOT EFFECTED AS WELL. THE FRONT DRIVER SIDE HAD BASICALLY BEEN COMPLETE SNAPPED AND TORN OUT OF THE SOCKET. IT IS UNACCEPTABLE FOR THIS EQUIPMENT TO COLLAPSE AND FAIL AT SUCH A LOW SPEED IMPACT. I HAD ALSO BEEN DENIED AND INSPECTION FROM THE SERVICE MANAGER AT THE DEALERSHIP THAT I HAD BOUGHT IT FROM AND HAD IT TOWED TO. THEY HAD ALSO NEGLECTED TO REPORT IT TO THE MANUFACTURER UPON OUR REQUEST, LEAVING ME TO REPORT IT FOR THEM. THE DEALERSHIP THEN THREATENED TO MOVE THE CAR AFTER THE JEEP CORPORATION ORDERED THEM NOT TO. THE JEEP CORPORATION HAD ALSO STATED THAT THEY WOULD INSPECT THE VEHICLE AS SOON AS THEY COULD, POSSIBLE THIS WEEK OF 01/12/2015. I AM REQUESTING NOTIFICATION IMMEDIATELY. *TR

Other Compass Years

Other Jeep Models