2019 Jeep Compass
Problem Areas
Complaints Over Time
Recent Complaints
The contact owns a 2019 Jeep Compass. The contact stated while his daughter was driving at an unknown speed and approaching a traffic light, she depressed the brake pedal but failed to stop the vehicle, causing the vehicle to rear-end another vehicle. The driver informed before the accident, multiple warnings light were illuminated. The air bags did not deploy. The driver sustained back injuries but did not seek medical attention. A police report was filed. The driver was able to drive to their residence. The contact took the vehicle to a collision shop and had the exterior of the vehicle repaired and the computer was reset. The vehicle was repaired but the same day they release the vehicle, multiple warning lights were illuminated for a second time. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brakes and tires to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.
2019 Jeep Compas Sport still under warrenty was involved in a head on collision with an estimated speed of 40 mph. The airbags did not inflate.I was not able to remove my child from vehicle to safety. Sprain of ligaments of cervical and thoracic spine ,Cervicalgia ,Precordial pain ,Thoracic pain. Two months have passed and i still have a problem picking up my 1 year old when Im actualy able to. The seatbealt injury sustaned has undeniably resulted in medical problems aswell as everyday hardship in my physical abilities. No warning lamps, messages or other symptoms were noticably present.
MY AIR BAGS DEPLOYED WITHOUT COLLISION. I WAS DRIVING HOME AT 55 MPH, THE SPEED LIMIT ON THE INTERSTATE WHEN MY CAUSE STARTED BEEPING AND AIR BAGS DEPLOYED CAUSING ME TO CLIP A CAR WHEN I SWERVED. I LATER RECEIVED NOTICED IN MY JEEP APP OF A ISSUE WITH THE AIRBAG.*DT*JB*DT*DT*JB*DT*DT*JB*JB CONSUMER STATED VEHICLE HAS BEEN TOTALED. *TR*DT
ABS light came on, took to mechanic, was advised he needed to order part, picked up vehicle while waiting for part to come in. While driving to work was using cruise control and put on my brakes and had no brakes, I ended up rear ending into another vehicle. Causing extensive damage to my car.
On my way to work my 2019 Jeep compass all of a sudden started flashing all these error messages while I was driving (check shifter, service transmission, service ESC, AWD warnings, check coolant, car shutting down) my car seemed to be stuck in 1st gear, and my parking brake came on. While panicking trying to get off the road, I turn left but my car is going so slow a truck comes over the hill and slams into my passenger side. I've had my car less than 2 years and it did this exact same thing a few days after I bought it , I took it back to the dealership I bought it from, but they couldn't replicate the issue, the car corrected itself and was fine until April 6 when it started again while I was driving and caused me to be in an accident. This has been very traumatic, I've never been in a automobile accident, and I feel like it's all because of my car wouldn't accelerate so I could get off the road safely
We were stopped at a traffic light, began to move when the driver instrument display went red, said coolant was high, the car stalled, and we were hit from behind by another SUV. After we were able to restart it, the display returned to normal. We waited for the police to arrive, got an accident report and now the car is at the dealer. Also, before that the radio display was acting up with lines in i like a bad television then it would shut off. The dealer says it needs a new radio (on a 4-year-old Jeep), and they want to apply updates that SHOULD fix the issue.
- Unsure of fault as it hasn’t gotten inspected by mechanic or insurance but when start it indicates issue with steering and ESC system - Safety of self and others was severe if wasn’t controlled or in un-ideal conditions - Condition has yet to be reproduced or confirmed, sitting in mechanics lot now, not inspected yet - no messages or warnings but the steering would auto correct to left and right randomly when straight driving on the highway
2019 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO BROKEN AXLES ON VEHICLE AFTER DRIVING THROUGH SNOW. *LD CONSUMER STATES THAT WHILE DRIVING THROUGH SNOW ON THE HIGHWAY THE AXLES OF THE LEFT TIRES OF VEHICLE BROKE. THIS CAUSED THE VEHICLE TO SPIN AND HIT A CONCRETE DIVIDER CAUSING DAMAGE TO THE BODY OF THE VEHICLE. VEHICLE WAS TOWED TO GRIFFIN'S HUB CHRYSLER JEEP DODGE (MILWAUKEE, WI). CONSUMER WAS TOLD THAT DAMAGE WOULD NOT BE COVERED UNDER WARRANTY BECAUSE AN ACCIDENT CAUSED THE AXLES TO BREAK. CONSUMER STATES THAT THE AXLES BREAKING WERE THE CAUSE OF THE ACCIDENT. *DL
REAR ENDED ANOTHER CAR IS HEAVY RUSH HOUR MORNING TRAFFIC AND NOT ONE OF MY AIR BAGS WENT DEPLOYED.
TERRIBLE BREAKING AND POOR TRACTION CONTROL WHILE BREAKING, CAUSING THE CAR TO SLIDE ALL OVER OVER THE ROAD
I BOUGHT THIS VEHICLE AT HAWK CHRYSLER DODGE JEEP 7911 W ROOSEVELT RD, FOREST PARK, IL 60130 ON 04/8/19 . I DROVE OFF THE LOT WITHOUT A PROPER EXPLANATION/PRESENTATION OF MY VEHICLE, NO ONE WENT OVER THE FEATURES WITH ME. WHEN I ARRIVED AT HOME, A FAMILY MEMBER POINTED OUT THAT THE LCD SCREEN QHERE THE MILEAGE IS DISPLAYED WAS NOT WORKING. AT FIRST I THOUGHT IT MAY TURN ON WITH ONE OF THE BUTTON ON THE VEHICLE BECAUSE I'VE NEVER OWNED A VEHICLE LIKE THIS. AFTER 10 -15 MINUTES OF PLAYING AROUND WITH BUTTONS I COULDN'T FIGURE IT OUT AND CALLED THE DEALERSHIP, THE SALESPERSON SAID TO BRING IT BACK FOR AN UPDATE. ON THE WAY BACK TO THE DEALERSHIP I GOT INTO A CAR ACCIDENT BECAUSE I WAS ON MY WAY BACK TO THE DEALER AND I DID NOT REALIZE HOW FAST I WAS GOING SINCE MILEAGE WAS NOT DISPLAYED. NOW, I HAVE DAMAGE ON THE FRONT DRIVER SIDE OF THE VEHICLE LESS THAN 24HRS LATER. IT IS NOW 04/23/19 AND THE VEHICLE IS UNDER THE DEALERSHIP POSSESSION BECAUSE THE PART TO THE LCD SCREEN IS ON BACK ORDER. ACCORDING TO THE SALESPERSON, I JUST NEEDED AN UPDATE, WRONG.
The car caught fire due to the radio and my insurance company screwed me and I need to know what I can do to help me
PARKED 2019 JEEP COMPASS IN NORMAL PARKING LOT WENT INSIDE FOR A FEW HOURS THEN HEARD POPPING NOISES FROM PARKING LOT. RAN OUTSIDE TO SEE ENGINE CAUGHT ON FIRE AND BURST INTO FLAMES VIA THE ENGINE COMPARTMENT DAMAGING THE ENTIRE FRONT HALF OF THE VEHICLE. AFTER FLAMES PUT OUT, THERE WAS A LARGE HOLE IN THE HOOD OF THE CAR GOING DOWN INTO THE ENGINE THAT DAMAGED THE WINDSHIELD, BUMPER, ENGINE, LIGHT, TIRES AND DOORS. OTHER CARS AROUND MINE WERE DAMAGED AS WELL AS THE FIRE SPREAD. WAS PARKED AT HOTEL PARKING LOT FOR A FEW HOURS BEFORE CAUGHT ON FIRE.
Vehicle message states Stop safely vehicle will shut off soon
After replacing both batteries in my jeep compass 2019. The “Stop safely vehicle will shut down” message kept coming on. In traffic the car shut off completely and wouldn’t start. This is a reoccurring issue and jeep doesn’t care. It needs to be fixed. To shut off completely during driving is a safety hazard!!!
It appears to be the Body Control Module that gave out. While driving home in the evening from work, the vehicle stopped accelerating beyond 20 mph. Further, the passenger windows stopped working, as did exterior tail, emergency, and turn signal lights. The dealer was unable to directly confirm that the BCM was the problem, however, it was confirmed the problem was not fuse, battery, or engine related. No inspection of the component or vehicle to date. No warning lamps or messages appeared. It was raining outside, the vehicle started as normal, and moved as normal for approximately five minutes, then suddenly the vehicle stopped accelerating forward placing myself and others in harm's way.
-Vehicle would not start several times, this occurred just after purchasing, then battery was replaced and it occurred again over the course of 8 months. -A few days ago after getting the jeep to start, the RPM would not go >2 and the speed would not increase >20 MPH. This happened on PA220 with speed limit of 40MPH causing a near-wreck when pulling out onto the road and not being able to accelerate to the flow of oncoming traffic. My 6 year old child was in the vehicle with me. -Yesterday I stopped for gas & turned the engine off, then it would not start up again. Another person used their vehicle to jumpstart the jeep with jumper cables. The dash showed there was a “coolant issue” and to check the engine. The jeep was inspected today and serviced with no issues to the battery, it was not the cause. -Previously on multiple occasions the front screen for the radio would not turn on, has glitched and flickered, would not connect to cords plugged in for carplay, chargers will not charge the phone/connect inconsistently (multiple different chargers, worked in other vehicles/outlets), screen would be black but radio would play and unable to turn off/adjust the volume, screen “buttons” will not work/respond to touch often. I have video of this happening, unable to upload footage to this complaint. Can provide if necessary. -Per the service dept at Tyrone Ford Dealership, the O2 sensor is on along with several other codes regarding this issue. This is a manufacturer’s defect, not a user error. It is a safety concern and is not something the consumer should be held accountable to pay for/fix. This is poor craftsmanship on Jeep’s part and needs resolved on their dime, not a single mother’s.
I was driving home from work and stopped at the stoplight. When the light turned green, I tried to accelerate and the engine stalled. The service engine, electronic throttle control and the stop/start system warning lights all came on. I waited a few minutes and restarted the engine.
I was driving to work at about 4:30am and was stopped at a stoplight. When the light turned green I tried to accelarate and the engine stalled. The engine temperature warning light came on. I waited a few minutes and the vehicle started right up.
The contact owns a 2019 Jeep Compass. The contact stated that while reversing from the driveway, the back-up camera failed to operate normally. The Uconnect system became disabled, which caused other navigational functions to fail to operate as needed. No warning light was illuminated. The manufacturer was notified of the failure and offered to update the software, but at the owner's expense. The vehicle was not diagnosed or repaired. The approximate failure mileage was 47,000.
