2004 Toyota Prius
Problem Areas
Complaints Over Time
Recent Complaints
TL* THE CONTACT OWNED A 2004 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE THE DRIVER WAS MAKING A RIGHT TURN AND AN ONCOMING VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE RESULTING FORCE CAUSED THE VEHICLE TO SPIN AND CRASH INTO AN IDLE TRAIN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000. THE VIN WAS NOT AVAILABLE.
HEAD ON COLLISION INTO A HIGHWAY BARRIER. THE AIR BAG DID NOT DEPLOY.
TL* THE CONTACT OWNED A 2004 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 15 MPH AND WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKES MALFUNCTIONED AND THE VEHICLE CRASHED INTO THE REAR OF AN SUV. THE CONTACT SUSTAINED MULTIPLE TOE INJURIES ON THE RIGHT FOOT, INCLUDING ONE FRACTURED TOE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 205,000.
I WAS IN AN AUTOMOBILE ACCIDENT RECENTLY ON APRIL 11, 2014 INVOLVING A DEER AND UNFORTUNATELY FLIPPED AND TOTALED MY 2004 TOYOTA PRIUS. AS I WAS DRIVING DOWN A ROAD SHORTLY AFTER MIDNIGHT, A DEER JUMPED OUT IN FRONT OF THE VEHICLE AND INITIAL INSTINCT WAS TO HIT THE BRAKES AND SWERVE. WHEN I DID SO, THE TIRES CAUGHT LOOSE GRAVEL IN THE ROAD AND SENT MY VEHICLE SLIDING SIDEWAYS, MY INITIAL REACTION WAS TO REGAIN CONTROL SO I ATTEMPTED TO TURN THE WHEEL, WHICH CAUSED THE VEHICLE TO HIT AN EMBANKMENT AND FLIP LANDING NOSE DOWN IN THE GROUND. THE VEHICLE WAS TRAVELING 40-45 MPH AND THE FRONT END WAS RIPPED OFF OF THE VEHICLE AND THE SENSOR BARS FOR THE AIRBAGS WERE BROKEN AND THE SHOCK TRIGGER WAS ALSO SET OFF BUT THE AIRBAGS DID NOT DEPLOY. THE SEAT BELT WAS BUCKLED AND INTACT CAUSING A HARSH BURN AND GASH IN MY NECK AS WELL AS SEVERAL BRUISES TO PROVE AS SUCH. DURING THE ROLLOVER, THE TOP OF THE VEHICLE DID NOT HIT THE GROUND. IN THE PROCESS OF THE ACCIDENT, MY RIGHT HUMERUS RIGHT ABOVE THE ELBOW WAS COMPLETELY SHATTERED AND I HAD TO UNDERGO A FOUR HOUR SURGERY TO HAVE PLATES AND SCREWS PUT ON MY BONE AND 62 STAPLES TO HOLD TOGETHER THE LONG INCISION FROM THE OPERATION. NOW HAVING TO ENDURE PHYSICAL THERAPY 3 TIMES A WEEK FOR MONTHS AS I HAVE LOST MOST MOBILITY IN THAT ARM AND NERVE DAMAGE. *TR
I WAS DRIVING DOWNHILL, CAME AROUND A BLIND CURVE AND CARS WERE BACKED UP REALLY HIGH ON THE STREET. I REAR-ENDED THE CAR THAT WAS AT A DEAD STOP IN FRONT OF ME AS I TURNED THE CORNER. MY CAR CRUNCHED LIKE AN ACCORDION AND IS CONSIDERED A TOTAL LOSS. I HAVE SEVERE WHIPLASH AS WELL AS ALOT OF OTHER BODILY PAIN. MY AIRBAGS DID NOT DEPLOY. EVERYONE WHO SEES MY CAR IS SHOCKED THAT THEY DID NOT DEPLOY. I WOULD LIKE TO KNOW WHY AND WOULD LIKE TOYOTA TO TAKE RESPONSIBILITY FOR WHAT I CONSIDER A FAULTY PART. *TR
TL* THE OWNS A 2004 TOYOTA PRIUS. THE CONTACT WAS SITTING AT A TRAFFIC STOP WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, CAUSING THE CONTACT'S VEHICLE TO CRASH INTO A THIRD VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS REPORTED INJURED AND THE VEHICLE WAS DESTROYED.THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT AND INFORMED THE CONTACT THAT THE CRASH DID NOT MEET THE REQUIREMENTS FOR THE AIRBAG TO DEPLOY. THE FAILURE MILEAGE WAS 122,543.
2004 TOYOTA PRIUS FRONTAL IMPACT CRASH INTO REAR OF VEHICLE 2, 2002 HONDA CRV, ON TUESDAY NOVEMBER 22, 2011, 4:33PM EST. BUMPER IMPACT AT APPROX SPEED 25MPH IN CLEAR CONDITIONS TOTALED SUBJECT VEHICLE INCLUDING COMPLETE FOLDING OF HOOD, DISPLACEMENT OF STRUCTURAL BUMPER, FAN ASSEMBLIES, RADIATOR & CONDENSER ASSEMBLIES INTO ENGINE WITH STRUCTURAL BUMPER PUSHED BACK 24" AT CENTER AND 18" TO LEFT & RIGHT SIDES. INSURANCE ADJUSTER STATED THAT BENDING OCCURRED AT FRONT OF VEHICLE FRAME. FRONT FENDERS CRUMPLED AND OBSTRUCTED FRONT DRIVER AND PASSENGER DOORS, ENTRAPPING OCCUPANTS, BOTH SEAT-BELTED INTO FRONT SEATS. DESPITE DISPLACEMENT FRONT STRUCTURAL BUMPER ASSEMBLY, BODY AND FRONT MECHANICALS, AIRBAGS DID NOT DEPLOY. SUBJECT AUTOMOBILE WAS HIGHER-MILEAGE VEHICLE WITH 193,000 MILES BUT IMMACULATELY MAINTAINED, RELIABLE, MECHANICALLY EXCELLENT, DISPLAYING NO SYSTEM WARNING LIGHTS AND HAVING NEWER MICHELIN RADIAL TIRES WITH 25% WEAR. OWNER HAS FULL SET OF PHOTOGRAPHS. EXTERIOR & INTERIOR, ATTESTING CLEAN CONDITION OF CAR AND FULL SET OF VEHICLE MAINTENANCE RECORDS. CRASH RESULTED IN MODERATE INJURY TO OCCUPANTS, MAINLY BRUISING, CONTUSIONS, BACK & NECK PAIN. BOTH WERE ADMITTED TO HOSPITAL ER AND DISCHARGED SAME DAY. FOLLOW UP MEDICAL CARE ONGOING. CONCERNED ABOUT AIRBAG-NON-DEPLOYMENT. BELIEVING THIS TO BE A FAILURE OF THE CAR'S SUPPLEMENTAL RESTRAINT SYSTEM. MY DAUGHTER AND WIFE'S INJURIES ARE NOT CRIPPLING OR DISFIGURING BUT IN SIMILAR CRASHES, WOULD OTHERS FAIR AS WELL? INCIDENT AND CONCERNS REGISTERED WITH TOYOTA CORPORATE, WHICH ASSERTED THAT AIRBAGS FUNCTIONED (?) AS DESIGNED. NOT SURPRISED THAT THEIR FIRST PRIORITY WOULD BE PROTECTING THEIR CORPORATED HIND QUARTERS BUT BELIEVE THAT NHTSA MIGHT PERFORM A MORE OBJECTIVE INVESTIGATION INTO THE HISTORY AND PERFORMANCE EFFICACY OF PRIUS AIRBAGS. THANK YOU. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE CRASHED INTO A CONCRETE DIVIDER ON THE HIGHWAY. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE CRASH. THE DRIVER AND THE PASSENGERS SUSTAINED INJURIES TO THEIR BACK AND NECK AND WERE UNDER GOING THERAPY FOR THEIR INJURIES. THERE WAS NO POLICE REPORT FILED. THE CONTACT STATED THAT THE CRASH CAUSED DAMAGE TO THE FRONT BUMPER AND THE FRONT PASSENGER SIDE DOOR WHICH WOULD NOT OPEN. THE MANUFACTURER STATED THAT AN INSPECTOR WOULD INSPECT THE VEHICLE. THE INSPECTOR STATED THAT THERE WAS A PROBLEM WITH THE ABS BRAKES. THE CONTACT RECEIVED THE REPORT FROM THE MANUFACTURER AND THEY DID NOT INDICATE THAT THERE WAS A SAFETY FAILURE AND WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. THE BODY DAMAGE WAS REPAIRED. THE CONTACT STATED THAT SHE DID NOT FEEL SAFE DRIVING THE VEHICLE AFTER THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL*THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A VEHICLE AS SHE ATTEMPTED TO SLOW DOWN. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT WAS INJURED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
TL*THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ON A GRAVEL ROAD. PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THERE WAS NO POWER RESPONSE. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO ANOTHER VEHICLE. THE OPPOSING VEHICLES DRIVER, AND PASSENGERS SUSTAINED MODERATE INJURIES. THE POLICE WAS CALLED TO THE SCENE. THE BRAKE SYSTEM FAILURE OCCURRED INTERMITTENTLY PRIOR TO THE CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN ESTIMATE OF THE BODY DAMAGES. CURRENTLY, THE VEHICLE WAS BEING REPAIRED AT AN AUTO BODY SHOP. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 186,000.
TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. WHILE DRIVING IN CLEAR, NORMAL ROAD CONDITIONS AT SPEEDS OF 50 MPH, THE CONTACT ATTEMPTED TO ACCELERATE INTO THE FLOW OF TRAFFIC. SHE THEN APPLIED THE BRAKE PEDAL, HOWEVER THE VEHICLE DID NOT DECREASE IN SPEED. THE BRAKES WOULD NOT ENGAGE AND THE REAR OF THE VEHICLE SPUN OUT OF CONTROL OR FISH TAILED. THE CONTACT COULD NOT MAINTAIN CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL AND A NEARBY TREE. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED EVOQ. 05/27/10
TL*THE CONTACT OWNS A 2004 TOYOTA PRIUS. WHEN HE APPLIED PRESSURE ON THE BRAKE PEDAL AT 50 MPH IN THE DARK, THE VEHICLE WOULD NOT STOP. THE ANTI-LOCK BRAKE SYSTEM ACTIVATED, BUT THE VEHICLE DID NOT STOP. CONSEQUENTLY THE VEHICLE CRASHED INTO A TREE. THE VEHICLE WAS COMPLETELY DESTROYED. HE SUSTAINED INJURIES. THE FAILURE MILEAGE WAS 62000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
DRIVER'S FRONT SEAT FRAME FAILED UPON REAR IMPACT. CAR WAS STOPPED, IMPACT WAS AT APPROXIMATELY 25MPH. THE SEAT BACK PORTION WAS TWISTED TOWARDS THE DRIVER'S DOOR WHILE THE SEAT BOTTOM PORTION REMAINED FACING FORWARD. NO AIRBAGS DEPLOYED. CAR WAS TOTALED. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT'S COMPUTER SYSTEM FAILED AND HE CRASHED INTO A TREE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE CONTACT CUT HIS FOREHEAD AND SUSTAINED NECK AND BACK INJURIES. A POLICE REPORT IS AVAILABLE. THE PURCHASE DATE AND SPEED WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
2004 TOYOTA PRIUS HAVING PROBLEMS STARTING.**CC THE CONSUMER STATED AFTER SEVERAL TRIES, THE VEHICLE STARTED, HOWEVER WHEN HE SHIFTED INTO THE DRIVE, THE ENGINE RACED AND THE VEHICLE LURCHED FORWARD RAPIDLY, EVEN THOUGH THE ACCELERATOR HAD NOT BEEN APPLIED. THE CONSUMER WAS UNABLE TO STOP THE VEHICLE BY USING THE BRAKES. THE VEHICLE CONTINUED FORWARD ABOUT 25 FEET AND CRASHED INTO A GARAGE. THE CONSUMER RECEIVED MINOR SCRATCHES TO HIS KNEE. THE CONSUMER ALSO NOTED THAT THE AIR BAGS DID NOT DEPLOY. *JB
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH CROSSING AN INTERSECTION THE CONTACT WAS T-BONED AND THEN HIT ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED VARIOUS INJURIES. THE VEHICLE WAS TOTALED. THERE WAS A POLICE REPORT FILED AT THE SCENE. UPDATED 06/23/06. *JB ALSO SEE ODINO 10164732.
MY WIFE WAS COASTING INTO A PARKING SPACE WITH HER FOOT ON THE BRAKE. THE ENGINE APPARENTLY EXPERIENCED A POWER SURGE CAUSING THE CAR TO SHOOT FORWARD VIOLENTLY GOING THROUGH A FENCE AND OVER A TWO FOOT RETAINING WALL, ACROSS A DRIVEWAY AND CRASHING INTO ANOTHER CAR. WHETHER IT WAS THE GAS ENGINE OR ELECTRIC DRIVE IS NOT CLEAR. OUR DAUGHTER WHO WAS IN THE FRONT PASSENGER SEAT OBSERVED THAT MY WIFE'S FOOT WAS ON THE BRAKE THE WHOLE TIME. BOTH MY WIFE AND DAUGHTER RECEIVED NECK INJURIES REQUIRING TREATMENT. *NM
DT: THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT COMPLAINED ABOUT BRAKE PROBLEMS. THE CONTACT STATED THE PEDAL HIT A STOP BEFORE LOCKING THE WHEELS TO BRAKE. THE CONTACT COMPLAINED ABOUT THE VEHICLE TO THE SERVICE DEALERSHIP AND THEY DID CHECK BRAKES ON THIS VEHICLE AS WELL AS OTHER VEHICLES OF THIS MAKE AND MODEL, BUT S IT WAS A NORMAL BRAKING PROCEDURE WITH THIS VEHICLE. THE DEALERSHIP REPLACED THE BRAKE PADS. THE CONTACT STATED WHEN HE PRESSED THE BRAKES,THERE WAS A MINIMUM BRAKING CAPABILITY IN STOP AND GO TRAFFIC. THE CONSUMER HIT A VEHICLE THAT WAS IN FRONT OF HIS VEHICLE BECAUSE HE COULD NOT STOP IT. THE CONTACT DID NOT HAVE MECHANICAL KNOWLEDGE, AND DID FEEL THIS WAS A PROBLEM, EVEN THOUGH THE DEALERSHIP STATED THERE WAS NO PROBLEM.*AK
WHILE TRAVELING 25 MPH CONSUMER'S VEHICLE PROCEEDED TO STRIKE ANOTHER VEHICLE . UPON IMPACT, AIR BAGS DID NOT DEPLOY. ALSO, DRIVER'S SIDE SEAT BELT TIGHTENED SO MUCH THAT CONSUMER COULD NOT BREATH. AFTER FINALLY RELEASING THE SEAT BELT CONSUMER COULD BREATH.*AK
I WAS DRIVING APPROX. 15 MPH ON A STREET ON 5/14/20 AND WAS MAKING A SOFT TURN AND HEARD A 'CLICK' NOISE. IMMEDIATELY AFTER MY STEERING WHEEL BEGAN TO SPIN FREELY WHILE TOTALLY DISENGAGED FROM THE FRONT WHEELS CAUSING TOTAL INABILITY TO CONTROL DIRECTION OF VEHICLE TRAVEL. THIS CAUSED A MINOR COLLISION WITH ROCK /DEBRIS WHICH CAUSED MINOR FRONT BUMPER DAMAGE. I THEN HAD VEHICLE TOWED TO NEAREST MECHANIC WHO DETERMINED THAT THE MAIN BOLT AT THE INTERMEDIATE STEERING SHAFT AND STEERING RACK WAS DISCONNECTED. THE MECHANIC CHECKED THE SHAFT AND SPLINES FOR DAMAGE AND FOUND NONE, THEN PROCEEDED TO REATTACH BOLT. I WAS ALSO INFORMED BY THIS MECHANIC THAT TOYOTA HAD TWO RELATED RECALLS: ONE FOR THE STEERING SHAFT, AND ONE FOR THE INTERMEDIATE STEERING SHAFT EXTENSION. BOTH OF THESE RECALLS HAD BEEN ADDRESSED AND REPLACEMENT PARTS INSTALLED FOR MY VEHICLE. THERE ARE TWO RELATED RECALLS: 06V188000 (STEERING SHAFT) AND 12V537000 (INTERMEDIATE STEERING EXTENSION SHAFT). *TR
