TroubleCAR
78
Trouble

2000 Chevrolet Impala

Complaints: 818Avg mileage: 92,218 miSince: Sep 1999
2 deathsCrashFire53 injured

Problem Areas

Electrical System
133
Engine
71
Steering
59
Engine and Engine Cooling
54
Air Bags
47
Engine: Gasoline
38
Power Train:Automatic Transmission
30
Engine and Engine Cooling:Engine
29
Exterior Lighting:Turn Signal
23
Exterior Lighting
23

Complaints Over Time

Recent Complaints

AIR BAGS
90,000 miFeb 27, 2008CHRISTIANBURG, VA
1 deathCrash

TL*THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 25-35 MPH IN FOGGY WEATHER, THE DRIVER DROVE AROUND AN S-SHAPED CURVE AND CRASHED INTO AN EMBANKMENT. NONE OF THE AIR BAGS DEPLOYED AND THE DRIVER WAS KILLED. A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 4/16/08 *CN

SERVICE BRAKES
Jul 10, 2019WILLIAMSON, SC
Crash1 injured

TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION AND STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL CAMPAIGN. WHILE DRIVING 50 MPH, THE KEY POSITION MOVED WHILE IT WAS IN THE IGNITION. THE FAILURE AFFECTED THE ENGINE, POWER STEERING, AND THE CONTACT WAS UNABLE TO BRAKE. AS A RESULT, THE CONTACT CRASHED HEAD ON INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED AND DECLARED THE VEHICLE DESTROYED. THE DRIVER SUSTAINED AN EXTENSIVE LACERATION WHEN THE DRIVER'S SIDE AIR BAG COMPONENTS PROJECTED FROM THE STEERING WHEEL. THE DRIVER HAD CONTINUOUS HEADACHES AND THE INJURY REQUIRED STITCHES. CHEVROLET OF MORRISTOWN (5320 WEST ANDREW JOHNSON HWY, MORRISTOWN, TN 37814, 423-408-2966) WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER SUGGESTED THAT THE CONTACT CALL A LAWYER. THE MANUFACTURER WAS NOT INITIALLY NOTIFIED OF THE CRASH, BUT WAS LATER CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

AIR BAGS
Oct 18, 2018GARYVILLE, LA
Crash1 injured

TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE CONTACT'S FRONT PASSENGER SIDE WHEEL WAS STRUCK BY ANOTHER VEHICLE THAT RAN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE CONTACT'S WIFE SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

VEHICLE SPEED CONTROL
100,000 miNov 6, 2015HOUSTON, TX
Crash1 injured

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CAUSED A CRASH. THE AIR BAGS DID NOT DEPLOY. THERE WERE INJURIES SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.

AIR BAGS
May 15, 2015PROSPERITY, SC
Crash2 injured

AIR BAG DID NOT DEPLOY.

AIR BAGS
Oct 31, 2014HARROGATE, TN
Crash1 injured

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING CAUSING ANOTHER VEHICLE TO CRASH INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE REAR DRIVER'S SEAT PASSENGER SUSTAINED A HEAD INJURY AND BLEEDING FROM THE MOUTH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

SERVICE BRAKES
Oct 30, 2014DANVILLE, IL
Crash1 injured

APPLIED BRAKES WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL SUNK ALL THE WAY TO FLOOR HOLDING NO PRESSURE WHICH CAUSE ME TO ROLL THROUGH A STOP SIGN AND INTO ONCOMING TRAFFIC. SHOP BRAKE LINES WHERE CORRODED INSIDE OUT AND ALL NEEDED TO BE REPLACED. *TR

VEHICLE SPEED CONTROL
Oct 16, 2014LEWISBURG, PA
Crash1 injured

2000 CHEVROLET IMPALA. CONSUMER STATES VEHICLE ACCELERATES BY ITSELF. *TGW THE CONSUMER WAS INVOLVED IN AN ACCIDENT, DURING A RAIN STORM. THE VEHICLE HYDROPLANED/FISH-TAILED IN THE ROAD. THE CONSUMER STRUCK A TREE AND FLIPPED OVER. THE AIR BAGS NEVER DEPLOYED. THE CONSUMER SUFFERED MINOR INJURIES.

AIR BAGS
100,000 miSep 22, 2014NEWARK, NJ
Crash1 injured

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE WAITING AT AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE AND THE AIR BAGS FAILED DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK, NECK AND SHOULDER INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

ENGINE AND ENGINE COOLING
75,000 miDec 9, 2007FREDERICK, MD
Crash1 injured

CAR WENT OUT OF CONTROL AFTER DRIVER PUT THE CAR INTO GEAR TO MOVE IT FROM A PARKED, IDLING POSITION, AFTER NOTICING A BURNING LIKE ODOR. IT WAS NOTED BY THE DRIVER AT THAT TIME THAT THE TEMPERATURE GAUGE WAS IN THE RED ZONE. WHEN THE DRIVER ATTEMPTED TO MOVE THE CAR TO A SAFER PARKING AREA ONLY A FEW FEET IN DISTANCE, SHE HEARD A SHARP SNAPPING SOUND AND ALSO FELT A VIBRATION IN THE STEERING WHEEL/COLUMN AREA. THE CAR SUDDENLY LURCHED FORWARD, THE HEAD LIGHTS AND DASH LIGHTING WENT COMPLETELY OUT AS THE CAR BEGAN ACCELERATING OUT OF CONTROL. IN ADDITION, THERE WAS NO STEERING OR BRAKE CONTROL. NO WORK HAS BEEN DONE YET TO CORRECT THESE PROBLEMS BECAUSE AN INSURANCE COMPANY IS INVOLVED. *TR

AIR BAGS:FRONTAL
Jun 28, 2005OCALA, FL
Crash2 injured

DT: CONTACT'S VEHICLE WAS INVOLVED IN A FRONT COLLISION AT 45 MPH. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. *AK

AIR BAGS:FRONTAL
Aug 24, 2004AUSTIN, TX
Crash1 injured

WHILE SITTING AT AN INTERSECTION ANOTHER VEHICLE HIT CONSUMER'S VEHICLE FROM BEHIND AND PUSHED THE VEHICLE INTO A TRUCK IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD A NECK INJURIES. WENT TO THE HOSPITAL ON HIS OWN. VEHICLE WAS TOWED TO A FRIEND'S HOUSE. THE DRIVER WILL CONTACT THE DEALER AND MANUFACTURER. CONSUMER CONTACTED THE INSURANCE COMPANY. *AK

STEERING:HYDRAULIC POWER ASSIST SYSTEM
47,000 miJun 2, 2003PEKIN, IL
Crash1 injured

2000 CHEV IMPALA POLICE INT 9C1OFFICER SWERVED IN INTERSECTION TO AVOID VEHICLE. OFFICER STRUCK UTILITY POLE CENTER OF FRONT BUMPER. 40-50 MPH. VEHICLE TOTALED. AIR BAG DID NOT DEPLOY.*AK

AIR BAGS:FRONTAL
Aug 28, 2002CHARDON, OH
Crash1 injured

AT 40 MPH VEHICLE REARENDED ANOTHER VEHICLE, NEITHER AIRBAG DEPLOYED. DRIVER SUFFERED INJURIES TO HEAD/KNEE AND ANKLE. DAMAGE TO VEHICLE UNKNOWN. *AK JLG

AIR BAGS:FRONTAL
Apr 5, 2002BATON ROUGE, LA
Crash2 injured

VEHICLE WAS INVOLVED IN AN ACCIDENT AND WAS HIT IN THE DRIVERS DOOR AND LEFT FRONT, THE SIDE IMPACT WAS SO INTENSE THAT THE DASH BOARD WAS COLLAPSED AND BOTH FRONT SEATS WERE MOVED. NEITHER THE FRONT OR DRIVERS SIDE AIR BAGS DEPLOYED.*AK

AIR BAGS:FRONTAL
Mar 5, 2002CARDINGTON, OH
Crash1 injured

WOULD LIKE TO KNOW WHAT CAN BE DONE, MANUFACTURER'S LIABILTY ECT. NO SAFETY DEFECT LISTED. *AK

POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Sep 6, 2001SHEPHERDSVILLE, KY
Crash1 injured

WHEN VEHICLE PARKED ON SLIGHT INCLINE IT CAME OUT OF PARK WHEN SHIFT SELECTOR HIT BY ACCIDENT BY CHILD.CAR HIT TREE,WENT IN DITCHES,AND HIT POST HIT TREE WITH CHILD IN IT.NO KEY IN CAR. *AK

STEERING: STEERING WHEEL/HANDLE BAR
Aug 27, 2001SHEPHERDSVILLE, KY
Crash1 injured

AT APPROXIMATELY 1815 23 AUGUST 2001, HER GRANDSON ENTERED THE LEFT PASSENGER SEAT, CLIMBED INTO THE FRONT SEAT OVER THE CONSOLE SLIPPED AGAINST THE SHIFTING LEVER (ON THE STEERING COLUMN) WITH HIS RIGHT ELBOW. THE CAR STARTED MOVING. HE TRIED TO STOP THE CAR BY PUSHING ON THE "MIDDLE" PEDAL. HE STATED HE COULDN'T STOP THE CAR AND THAT IT HIT A TREE ON THE RIGHT FENDER, BOUNCED OVER AND INTO THE DITCH, AND KEPT GOING INTO ANOTHER DITCH. THE SECOND DITCH (THE ADJACENT YARDS OF THE THREE PROPERTIES INVOLVED WERE DOWNHILL SLOPES.), THE LEFT WHEELS HIT A SLIGHT EMBANKMENT, TURNING THE CAR TO THE LEFT, SLOWING THE VEHICLE SOME. A NEIGHBOR MOVING HIS LAWN WAS PERSUING THE CAR, AND STATED HE INSTRUCTED THE BOY TO UNLOCK THE DOORS, WHILE STILL IN MOTION AND WHEN THE BOY COMPLIED, OPENED THE DOOR AND APPLIED THE BRAKES. THE CAR HIT A CEDAR POST AND BIRD FEEDER BEFORE BEING STOPPED.THERE WERE NO KEYS IN THE CAR. THE NIEGHBOR STATED HE TRIED TO TURN THE STEERING WHEEL TO LOCK THE WHEELS BUT IT DIDN'T LOCK. THE BOY LATER COMPLAINED OF A HEADACHE AND WAS TAKEN TO THE EMERGENCY ROOM AND TREATED FOR A MILD CLOSED HEAD INJURY. THE POLICE WERE NOTIFIED, AND WERE ADVISED TO NOTIFY/DEALER/MANUFACTURER. NO POLICE REPORT WAS MADE OUT AS IT ALL WAS ON PRIVATE PROPERTY. WE TESTED THE SHIFTING COLUMN, AND WITHOUT DEPRESSING THE BRAKES, OR PUTTING THE KEY IN THE IGNITION, I COULD VERY EASILY MOVE THE SHIFT LEVEL TO ALL GEARS. AFTER REPORTING THE INCIDENT TO SVC MANAGER MONT.CHEV. EDDIE MILLS 1130 24 AUGUST 01, HE ADVISED ME TO CALL 1-800-222-1020.

AIR BAGS:FRONTAL
Mar 31, 2001MISSOURI CITY, TX
Crash3 injured

WE WERE INVOLVED IN AN ACCIDENT WHERE A CAR RAN A STOP SIGN AND WE HIT THEM BROADSIDE WITH THE FRONT OF OUR CHEVROLET IMPALA AT ABOUT 30 MILES AN HOUR. AIR BAGS DID NOT DEPLOY AND THE PASSENGER SIDE SELT BELT CAME UNLATCHED.*AK

AIR BAGS:FRONTAL
Mar 23, 2001EDMONT, OK
Crash2 injured

FRONT CRASH HEAD-ON AT 25-35 MPH, NEITHER AIRBAG DEPLOYED, VEHICLE TOTALLED. *AK THE SAME VEHICLE HAD BEEN INVOLVED IN ANOTHER ACCIDENT, AND THE AIR BAG FAILED TO DEPLIOY AT THAT TIME. *YH

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