TroubleCAR
73
Trouble

2001 Chevrolet Impala

Complaints: 741Avg mileage: 87,956 miSince: Jul 2000
2 deathsCrashFire39 injured

Problem Areas

Electrical System
186
Engine
67
Engine and Engine Cooling
53
Power Train:Automatic Transmission
45
Steering
37
Air Bags
33
Unknown or Other
23
Exterior Lighting:Turn Signal
22
Exterior Lighting
22
Disc: Rotor
18

Complaints Over Time

Recent Complaints

SERVICE BRAKES
Jan 6, 2015NORFOLK, VA
CrashFire1 injured

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A NOISE EMITTED FROM THE FRONT END AND THE ENGINE STALLED. THE DRIVER WAS ABLE TO MERGE TO THE SIDE OF THE ROAD; HOWEVER, THE BRAKES FAILED. AS A RESULT, THE VEHICLE CONTINUED TO ROLL, CRASHED INTO A POLE, AND CAUGHT FIRE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY, CAUSING THE DRIVER'S HEAD TO STRIKE THE WINDSHIELD. THE DRIVER SUFFERED INJURIES TO THE HEAD, NECK, AND SHOULDERS, WHICH REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ELECTRICAL SYSTEM
110,000 miOct 5, 2014LEXINGTON, KY
2 deathsCrash

MY DAUGHTER AND HER BOYFRIEND WERE KILLED IN A CAR ACCIDENT DRIVING HOME ON HIGHWAY 20 ON MAY 4 OF THIS YEAR NEAR NEWPORT OREGON. WE JUST RECEIVED A RECALL NOTICE FOR THE IGNITION AND FEEL THIS MAY HAVE BEEN A CONTRIBUTING FACTOR TO THE ACCIDENT. *TR

ENGINE AND ENGINE COOLING:ENGINE
78,000 miSep 14, 2004TROTWOOD, OH
CrashFire1 injured

WHILE DRIVING 42 MPH THE VEHICLE (POLICE PACKAGE) CRASHED INTO A UTILITY POLE. AS A RESULT THE VEHICLE'S ENGINE CAUGHT FIRE. THE CONSUMER SUSTAINED MULTIPLE FRACTURES TO BOTH LEGS. *JB *SC

AIR BAGS
109,000 miJul 11, 2018BRISTOL, VA
Crash1 injured

ON FRIDAY JULY 6, 2018 I WAS IN A AUTO ACCIDENT MY CAR ROLLED DOWN HILL AND NEITHER DRIVER OR PASSENGER AIRBAGS DEPLOY I WAS WEARING MY SEAT BELT IN WHICH I FELL OUT OF . MY ACCIDENT TOOK PLACE ON [XXX] MY PHONE NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TT

AIR BAGS
83,617 miAug 24, 2017CHATHAM, IL
Crash5 injured

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE STOPPED TO TURN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT THE SEAT BELTS DID NOT RETRACT AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A NECK INJURY AND THE REAR PASSENGER SUSTAINED HEAD INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,617. THE CONSUMER STATED ALL OF THE OCCUPANTS WERE INJURED INCLUDING WHIPLASH AND CONCUSSIONS. THE VEHICLE WAS DAMAGED. *JS

ELECTRICAL SYSTEM
Nov 20, 2014SHAVERTOWN, PA
Crash1 injured

2001 CHEVROLET IMPALA PARKED THE VEHICLE WITH THE ENGINE RUNNING, PUT FOOT ON THE BRAKES, AND ACCELERATED SLIGHTLY TO START DOWN THE DRIVEWAY AFTER COASTING DOWN THE INCLINE, HE TRIED TO BRAKE, BUT THE PEDAL WENT TO THE FLOOR AND THERE WAS NO POWER STEERING. RESULTING IN HITTING A TREE. *CW THE VEHICLE WAS TOTALED. AS A RESULT OF THE ACCIDENT, THE CONSUMER SUSTAINED INJURY TO HIS HEAD AND CHEST. THE CONSUMER BELIEVE THE ACCIDENT, WAS DUE TO THE IGNITION. *JB

AIR BAGS
Jul 25, 2014CLYMER, PA
Crash1 injured

I WAS DRIVING DOWN THE ROAD ON DAY AND LOST TOTAL CONTROL OF MY VEHICLE AND HIT A GUIDE RAIL . I BOUNCED OFF THE GUIDE RAIL AND THE CAR STARTED SPINNING AND ANOTHER GUY HAD HIT ME AND I WENT HEAD ON INTO THE GUIDE RAIL . MY AIRBAGS DIDN'T DEPLOY AND I HAD MINOR INJURY (PAIN IN NECK AND BACK, MY GLASSES BROKE AND IHIT MY HEAD OFF THE STEERING WHEEL) I'M PRETTY SURE MY CARE IS TOTALED BECAUSE THE FRAME IS BENT AND BROKE. *TR

AIR BAGS
170,000 miApr 13, 2014ELK GROVE, CA
Crash2 injured

I WAS DRIVING ON THE FREEWAY IN TRAFFIC AND I SWITCH LANE TO CARPOOL LANE. AS I WAS PICKING UP SPEED WHEN I WAS REAR ENDED FROM BEHIND PUSHED DOWN FORWARD FURTHER AND MY CAR TURNED AND SLAMMED ONTO THE CENTER DIVIDER LANE. AFTER MY CAR STRUCK CENTER DIVIDER LANE SAME CAR WHO HIT ME HAS NOT SLOWED DOWN AND HIT ME AGAIN ON HIGH IMPACT BEHIND DRIVER SIDE PASSENGER DOOR AND GAS TANK SMASHING ONTO MY REAR WHEEL. NONE OF THE AIR BAGS DEPLOYED IN MY CAR. I AM 5'1 IN HEIGHT AND WEIGHT ABOUT 133LB. WE BOUNCED AROUND AS WELL AS MY BACKSEAT PASSENGER WHO IS MY DAUGHTER WHO WAS SEATING IN A BOOSTER SEAT AND WE WERE BOTH WEARING SEAT-BELTS. WHEN THE CAR HIT US SIDEWAYS AND JERKED US AROUND MY HEAD SLAMMED BY THE DOOR PANEL AND BUSTED MY HEAD OPEN WHICH CAUSED IT TO BLEED BADLY. BELIEVE IT WAS THE INITIAL IMPACT FROM THE REAR MY KEYS FLEW OUT OF THE IGNITION AND ON TO THE FLOOR IN THE BACKSEAT FLOOR FIREFIGHTER HAD TO SEARCH BECAUSE I TOLD THEM AS SOON AS THEY SHOWED UP "MY CAR IS STILL RUNNING I DON'T KNOW WHERE THE KEYS ARE AT!" THE IGNITION WAS STILL IN ON POSITION AS IF THE KEY WAS IN IT. MY DOORS ON DRIVER SIDE AND BEHIND DRIVER SIDE WAS SMASHED AND MY CAR SHIFTED OUT OF ITS ALIGNMENT THAT EVEN MY DAUGHTER WHO WAS IN THE REAR SEAT BEHIND THE FRONT PASSENGER SIDE OF MY CAR HER DOOR COULD NOT BE OPENED BY THE FIRE DEPARTMENT. WE WERE BOTH REMOVED FROM THE FRONT PASSENGER SIDE DOOR AND AMBULANCE TRANSPORTED US TO HOSPITAL. MY DAUGHTER WHO IS 10 YEARS OF AGE WAS SHAKEN UP SICK TO HER STOMACH DIZZY WITH MINOR BRUISES. I SUFFER BRUISES ON TOP OF MY FOOT. BRUISES ON MY THIGH MY LEGS BOUNCED UP AND HIT THE STIRRING WHEEL. BRUISES ON BOTH MY ARMS AND MY DAUGHTERS ARMS AND ELBOW! WE ARE BOTH TENDER AND SOAR ALL OVER THE BODIES BUT, PRAISE GOD WE ARE ALIVE! BY THE WAY MY CAR IS TOTALED AND ITS PAID FOR. PLS GIVE ADVICE ON THIS SITUATION. *JS

AIR BAGS
187,000 miApr 3, 2014WINTER PARK, FL
Crash1 injured

AIR BAG DID NOT DEPLOY CAUSING STRAIN OF NECK MUSCLES, UPPER BACK INJURY, BILATERAL STRAIN, CONTUSION OF MULTIPLE SITES OF MY LOWER LIMBS BILATERAL. THERE HAVE BEEN SEVERAL RECALLS ON THE IMPALA BUT DUE TO NEGLIGENCE OF GMC I AM IN PAIN MY CAR WAS TOTALED AND I HAVE TO PURCHASE A NEW CAR. I WILL NEED ASSISTANCE IN PRICE, PAYMENTS, EXTENDED MAINTENANCE WARRANTY AT YOUR COST AND DELIVERY OF NEW VEHICLE TO ADDRESS I PROVIDE NO FEE ALSO INCLUDE TAG PAYMENTS. I CONTACTED YOUR COMPLAINT DEPARTMENT LAST NIGHT AND WAS TOLD THAT I WILL BE COMPENSATED IN THIS WILL BE TAKEN CARE OF AS CHEVROLET ALWAYS TAKES CARE OF THEIR BEST CUSTOMERS. *TR

AIR BAGS
100,000 miJan 4, 2013MASON, TN
Crash1 injured

TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40-50 MPH IN RAINY WEATHER, HE DRIFTED TO SLEEP AND CRASHED INTO DITCH. THE FRONT DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, RIBS AND THE CHEST. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD AND WAS NOT INSPECTED OR REPAIRED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000.

SEAT BELTS
118,000 miDec 22, 2008HOUSTON LAKE, MO
Crash2 injured

TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. IN OCTOBER OF 2006, WHILE STOPPED DUE TO CONSTRUCTION, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 55-60 MPH. THE FRONT PASSENGER SEAT BELT FAILED TO RESTRAIN THE OTHER PASSENGER. SHE INJURED HER HEAD AND HAD TO BE HOSPITALIZED. SHE SUSTAINED MEMORY LOSS AND HAD TO UNDERGO THERAPY. IN ADDITION, THE FRONT AIR BAGS FAILED TO DEPLOY. ON DECEMBER 8, 2008 ON ICY ROAD CONDITIONS, THE VEHICLE SLID INTO ANOTHER VEHICLE. THE SEAT BELTS FAILED TO RESTRAIN AND THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER WAS INJURED. THE FRONT PASSENGER SIDE FENDERS OF BOTH VEHICLES WERE DAMAGED. THE SEAT BELT FAILURE CAUSED HEAD INJURIES ONCE AGAIN. THE DEALER STATED THAT THE AIR BAG DEPLOYMENT DEPENDED UPON THE TYPE OF CRASH AND HOW FAST THE VEHICLE WAS TRAVELING. THE DEALER ALSO STATED THAT THE SEAT BELTS MAY OR MAY NOT LOCK UP IN A CRASH TO PROTECT THE SAFETY OF THE DRIVER. THE CONTACT STATED THAT THE BODY SHOP THAT REPAIRED THE VEHICLE STATED THAT THE SEAT BELTS SHOULD HAVE LOCKED IN BOTH CRASHES. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 118,000.

AIR BAGS:FRONTAL
Jul 31, 2006ARDMORE, OK
Crash2 injured

(1) I WAS DRIVING ON 2 LANE UNDIVIDED STATE HIGHWAY ON A CLEAR DAY WITH THE CRUISE CONTROL AND FELL ASLEEP WHILE DRIVING. MY WIFE AND I WERE THE ONLY OCCUPANTS. I WOKE ON THE SIDE OF THE HIGHWAY GOING ABOUT 65 MPH. I STARTED BRAKING (ABS BRAKES) I THINK WE SLOWED TO ABOUT 50 MPH BEFORE HITTING THE BLUNT END OF A GUARD RAIL. THE CAR IMPACTED ABOUT 6 INCHES RIGHT(DRIVERS SIDE) OF CENTER ON THE FRONT. SEAT BELTS WERE IN USE. THE CAR HAD SPUN 170 DEGREES CLOCKWISE AND COME TO A COMPLETE STOP AND THEN I LOOKED AT MY WIFE FOR AN INSTANT WHEN HER AIRBAG WENT OFF CLOSELY FOLLOWED BY MY AIR BAG. (2) THE FAILURE OF THE AIRBAGS RESULTED IN SEAT BELT RELATED STRAINS AND SOFT TISSUE INJURIES FOR MY WIFE. I RECEIVED A BRUISE ON THE CHEST. (3) SO FAR NOTHING HAS BEEN DONE. THE INSURANCE COMPANY SOLD THE CAR TO A USED AUTO PARTS YARD. I WAS ABLE TO TRACK IT DOWN AND I BOUGHT THE COMPUTER MODULE THAT WAS UNDER THE PASSENGER SIDE SEAT. I WITNESSED THE REMOVAL. I WAS UNSUCCESSFUL AT CONTACTING CHEVROLET. *JB

AIR BAGS:FRONTAL
27,313 miSep 5, 2003MORRISTOWNJ, NJ
Crash1 injured

2001 CHEVROLET IMPALA INVOLVED IN FRONTAL COLLISION WITH OTHER VEHICLE. 11,000 PLUS DAMAGE TO ENTIRE FRONT END. VEHICLE TOTAL LOSS, AIR BAGS DID NOT DEPLOY, GM EXPERT SAYS COLLISION WAS NOT SEVERE ENOUGH. *AK

AIR BAGS
Jul 7, 2003CHELSEA, VT
Crash1 injured

FRONT COLLISION WITH A TREE. EXTENSIVE DAMAGE. DRIVERS FRONT FENDER DENTED. BUMPER PARTIALLY TORN OFF AND HEADLIGHTS FELL OUT. NEITHER AIRBAG DEPLOYED. *AK

STEERING:HYDRAULIC POWER ASSIST SYSTEM
24,000 miJun 2, 2003PEKIN, IL
Crash1 injured

2001 CHEV IMPALA POL;ICE INT. 9C1 OFFICER SWERVED AT INTERSECTION TO AVOID VEHICLE. STRUCK UTILITY POLE FRONT BUMPER TO THE RIGHT OF CENTER. OVER $3000 DAMAGE. AIR BAG DID NOT DEPLOY. 20-30MPH *AK

AIR BAGS
May 28, 2003UPPER MARLBORO, MD
Crash1 injured

AIR BAG DID NOT DEPLOY. I WAS STRUCK IN THE FRONT PASSENGER SIDE OF THE VEHICLE AND WAS RAN INTO A TREE HEAD ON. IT IS NOW 5-28-2003 AND MY CAR IS STILL IN THE SHOP BEING REPAIRED.

AIR BAGS
30,200 miDec 14, 2002PERRY, GA
Crash1 injured

ELECTRICAL PROBLEMS CAUSING ACCELERATOR TO STICK AND USING CRUISE CONTROL DOES THE SAME. CAUSING WRECK WITH INJURIES AND NO AIRBAG DEPLOYMENT UPON IMPACT OF CRASH WITH SPEED OVER 55 MPH TO HEAD ON INTO TO TREE. COULD NOT STOP CAR EVEN WHEN BRAKES WERE APPLIED AND HAD TO TURN KEY OFF TO STOP CAR FROM BLOWING UP.

VEHICLE SPEED CONTROL
Dec 10, 2002PERRY, GA
Crash1 injured

HOW MANY MORE ARE OUT THERE THAT CAN CAUSE AN ACCIDENT OR DEATH? DT

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jun 5, 2002PLAINFIELD, IL
Crash1 injured

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 55 - 60 MPH AND NONE OF THE AIR BAGS DEPLOYED. BEFORE THE IMPACT THE CAR FISHTAILED AND SKIDDED ON LOOSE PAVEMENT AND THE ABS/ TRACTION CONTROL WAS NEVER ACTIVATED.*AK

AIR BAGS:FRONTAL
May 28, 2002NEWARK, TX
Crash1 injured

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 40-45 MPH AND NEITHER AIR BAG DEPLOYED. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. *TT

Other Impala Years

Other Chevrolet Models