2002 Chevrolet Silverado
Problem Areas
Complaints Over Time
Recent Complaints
ON OCT 13, 2004 MY 2002 CHEVY TRUCK, 2500HD 4WD CREW CAB, WAS STRUCK HEAD ON BY ANOTHER VEHICLE AND A FIRE WAS STARTED UNDER THE HOOD ON THE DRIVERS SIDE. THIS FIRE WAS EXTINGUISHED SEVERAL TIMES BY SMALL EXTINGUISHERS BUT KEPT COMING BACK UNTIL THERE WAS NO EXTINGUISHER LEFT. THE RESULT WAS THE TOTAL DISTRUCTION OF THIS VEHICLE. MY FAMILY AND I AND A FRIEND (4) WERE IN THIS VEHICLE AND FORTUNATELY GOT OUT PRIOR TO THE TRUCK BEING TOTALLY ENGULFED BY FIRE. WE RECOGNIZE THAT IF ANYONE OF USE WERE PINNED IN THIS VEHICLE MORE THAN WE WERE, WE WOULD NOT BE HERE TODAY. THE TRUCK WAS TOTALLY BURNED UP IN 5-10 MINUTES BEFORE THE FIRE DEPARTMENT ARRIVED. WE ARE CONCERNED THAT THERE IS NO SAFETY MECHANISM TO SHUT DOWN THE FUEL PUMP AFTER A HEAD-ON COLLISION LIKE THIS ONE. EVERYONE I TALKED TO TOLD ME NOTHING COULD BE DONE BECAUSE YOU WERE NOT SERIOUSLY BURNED. OUR INJURIES WERE MINER COMPARED TO WHAT THEY COULD HAVE BEEN IF I COULD NOT HAVE GOTTEN OUT. I WANT TO PROPOSE A SENSOR BE ADDED TO RECOGNIZE AIRBAG DEPLOYMENT AND THEN SHUTDOWN POWER OR FUEL. THIS WILL SAVE LIVES FOR ANYONE LESS FORTUNATE THAN MY FAMILY. DOES A LIFE NEED TO BE GIVEN BEFORE CHANGE IS MADE? IF I CAN HELP MAKER THIS VEHICLE SAFER, I WILL HAVE FELT I HAVE BEEN HEARD. THE FAILURE WAS THAT THE FUEL PUMP KEPT RUNNING AFTER THE COLLISION AND SHOULD HAVE HAD A WAY TO SHUT IT DOWN AUTOMATICALLY. *NM
ON SUNDAY, MARCH 14 MY FRIEND WAS HUNTING WITH A GROUP OF FRIENDS ON A RANCH IN TENNESSEE. MY FRIEND SHOT HIS FIRST RAM AND THEN HE AND THE GUYS LOADED IT IN THE BACK OF THE TRUCK. GUYS LOADED INTO THE CAB AND THE BED OF THE TRUCK. MY FRIEND AND ANOTHER MAN SAT ON THE OPEN TAILGATE. THEY WERE JUST GOING TO RIDE DOWN THE TWO TRACK A BIT BACK TO THE LODGE. THEY WERE GOING APPROXIMATELY 10MPH. THE TAILGATE BROKE. ONE MAN WAS THROWN FROM THE TRUCK WITH MINOR INJURIES. MY FRIEND WAS THROWN DOWN AND HIT HIS HEAD ON THE TAILGATE. HE DIED MONDAY, MARCH 15 OF HEAD INJURIES. HE WAS RIDING IN A '02 CHEVY SILVERADO. CHEVY RECALLED THIS TRUCK FOR THIS PROBLEM ON MONDAY, MARCH 15. I BELIEVE YOU HAVE YOUR FIRST FATALITY RELATED TO THIS PROBLEM. WHAT DO WE DO NOW?*AK
ABS STOPPED BRAKE PEDAL FROM GOING DOWN. BY THE TIME I LIFTED AND PUMPED AGAIN VEHICLE STRUCK YOUNG GIRL. TRAVEL WAS ABOUT SIX FEET. THERE IS A RECALL IN OTHER STATES BUT NOT KY.
I T-BONED A MINI VAN THAT FAILED TO TO YIELD ON A TURN AT 35 MPH, MY AIRBAGS DID NOT DEPLOY. *TR
DRIVING THROUGH HEAVY TRAFFIC ON AN INTERSTATE HIGHWAY DOING APPROX 45 MPH TRAFFIC WAS STARTING AND STOPPING FREQUENTLY WHEN THE TRAFFIC CAME TO A SUDDEN STOP I PUT ON MY BRAKES AND THE PEDAL WENT TO THE FLOOR WTH NO WARNING WHAT SO EVER AND I STRUCK THE REAR OF ONE VEHICLE , AND THAT DRIVER HAD INJURIES WHICH I DO NOT KNOW THE FULL EXTENT OF. AFTER MY VEHICLE WAS TOWED TO THE BODY SHOP WHICH I HAD $3,252 OF DAMAGE THE VEHICLE IS REPAIRED HOWEVER IN THE PROCESS OF THIS THEY NOTICED I STILL DO NOT HAVE BRAKES AND AFTER THE MECHANIC INVESTIGATED IT IT WAS NOTICED A BRAKE LINE CORRODED THROUGH CAUSING MY BRAKE FAILURE AND ALL MY BRAKE LINES NEED TO BE REPLACED AT A COST OF A MINIMUM OF $1600.00 BUT PROBABLY CLOSERT TO $2000.00 I HAVE OWNED THIS TRUCK FROM NEW AND FIND IT HARD TO FATHOM THAT GM DOES NOTHING FOR SAFETY WITH AN ISSUE AS THIS. THIS VEHICLE HAS 128,000 MILES ON IT AND BEEN MAINTAINED WITH CARE AND HARDLY DRIVEN IN WINTER MONTHS SINCE I HAVE HAD OTHER VEHICLES FOR MY WORK FOR THE LAST 9 YEARS SO ROAD SALTS MAY EFFECT IT BUT THIS VEHICLE DID NOT SEE DAILY USE FOR YEARS. THIS ISSUE SHOULD HAVE BEEN DEALT WITH A LONG TIME AGO. I QUESS IT WILL TAKE INCIDENTS LIKE MINE FOR SOMETHING TO BE DONE, I AM JUST THANKFUL NO ONE WAS KILLED, WHICH EVERYONE SHOULD KNOW WITH NO BRAKES SOME ONE IS BOUND TO IF THIS DOES NOT GET RESOLVED. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, A VEHICLE CRASHED INTO THE FRONT OF THE DRIVER SIDE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AFTER SUSTAINING INJURIES TO THE HEAD, NECK AND LIP. THE AMBULANCE AND POLICE ARRIVED AND A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY WITH THE MASSIVE LEVEL OF IMPACT. THERE WERE NO WARNING LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE CRASH. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND THE VEHICLE WAS REPAIRED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 55,000.
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING 30 MPH, THE CONTACT STRUCK A DEER AND SWERVED INTO A DITCH. HIS CHEST SLAMMED INTO THE STEERING WHEEL AND WAS INJURED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT RETRACT. THE DRIVER'S SIDE BUMPER WAS CRUSHED INTO THE FRONT GRILL ALL THE WAY ACROSS TO THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CALLED THE INSURANCE AGENT, BUT NO POLICE REPORT WAS FILED. HE WAS THE ONLY OCCUPANT IN THE VEHICLE AND THE SEAT BELT WAS WORN PROPERLY AT THE TIME OF THE CRASH. THERE WAS NO MAINTENANCE PERFORMED ON THE AIR BAGS OR SEAT BELT PRIOR TO THE FAILURES. THE CONTACT FILED A COMPLAINT WITH GM CONCERNING HIS AIR BAGS AND SEAT BELT (COMPLAINT NUMBER 71-670143505). GM IS NOT TAKING RESPONSIBILITY FOR THE AIR BAG FAILURE. IN ADDITION, NO ONE CAME OUT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 61,752.
ANTI-LOCK BRAKES FAILED TO FUNCTION AS DESIGNED CAUSING LOSE OF VEHICLE CONTROL AND CRASH. ADDITIONALLY AIRBAG DID NOT DEPLOY IN A FRONT END COLLISION SEVERE ENOUGH TO TOTALLY DESTROY VEHICLE. *JB
DT: CONSUMER STATES THE DRIVERS SEAT SLID FORWARD SIX INCHES FROM BACK, IT BROKE AND HIT THE TILT LEVER. IT CAUSEDTHE CONSUMER'S AUNT TO HAVE A BROKEN BACK, AND SHE WAS PARALYZED FROM THE WAIST DOWN. THIS HAPPENED ON OCTOBER 3, 2005, CONSUMER STATED THAT HER AUNT HAD FOOT ON THE BRAKES, BUT THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN. THERE WAS NO FOREWARNING BEFORE THIS HAPPENED. AT THIS TIME CONSUMER HAS NOT CONTACTED THE DEALER OR MANUFACTURER.*AK
DT: CONTACT STATES WHILE DRIVING APPROXIMATELY 45 MPH THERE WAS A FRONT END COLLISION. UPON IMPACT, NEITHER AIR BAG DEPLOYED. *AK
A PIECE OF FURNITURE WAS LOCATED IN THE MIDDLE OF THE HIGHWAY WHILE DRIVING, CAUSING THE DRIVER TO HIT THE FURNITURE. DRIVER LOST CONTROL OF A VEHICLE ,AND IT CRASHED INTO A CONCRETE WALL. DRIVER'S SIDE SEAT BELT FAILED, AND THE AIRBAGS DID NOT DEPLOY. DRIVER REFUSED MEDICAL ATTENTION AT THAT TIME AND WENT TO THE HOSPITAL ON HIS OWN. VEHICLE WAS TOWED BY THE INSURANCE COMPANY. *AK
OUR DAUGHTER WAS DRIVING ALONG US HIGHWAY 83 APPROXIMATELY 3.5 MILES NORTH OF JUNCTION, TEXAS WHEN THE 2002 Z71 CHEVROLET PICKUP TRAVELING SOUTH, UNEXPECTEDLY AND WITH GREAT FORCE WITHOUT THE DRIVER'S CONTROL, MADE A RIGHT TURN OFF THE ROADWAY CAUSING SEVERE DAMAGE TO THE VEHICLE AND INJURY. EITHER DEFECTIVE STEERING AND/OR THE FRONT PASSENGER SIDE CV JOINT LOCKED UP CAUSING THE VEHICLE TO BE TOTALLED.*AK VEHICLE HAD ALL CURRENT AND SUGGESTED MAINENTENCE BY THE OWNER'S MANUAL BUT MUST HAVE HAD SOME TYPE OF DEFECT.
I WAS AT A COMPLETE STOP AT A RED LIGHT WHEN A YOUNG LADY RAN THE LIGHT FROM THE OPPOSITE DIRECTION. SHE HIT ANOTHER TRUCK THEN CROSSED OVER INTO MY LANE HITTING ME ON MY RIGHT FRONT BUMPER. LESS THAN 3 SECONDS LATER THE OTHER TRUCK HIT ME HEAD ON AT 35-40 MPH HEAD ON. THE IMPACT WAS HARD ENOUGH TO THROW ME BACKWARDS INTO SOME MOTORCYCLES BEHIND ME. MY FRONTAL AIRBAGS DID NOT DEPLOY DURING EITHER HIT. *MR
I PURCHASED A 2002 CHEVY SILVERADO EXT CAB 4WD (Z71) IN OCTOBER OF 2003. THE TRUCK HAD 23000 (+) MILES ON THE ODOMETER WHEN PURCHASED. ON DECEMBER 13 OF 2003 WHILE ON MY WAY TO WORK AND TRAVELING AT A SPEED OF APPROXIMATELY 30 MPH IN A 45 MPH ZONE, TRAFFIC BEGAN COMING TO A STOP AT A TRAFFIC STOP. WHEN I TRIED TO APPLY THE BRAKES THERE WAS A LOUD "GRINDING" NOISE AND I WAS UNABLE TO DEPRESS THE BRAKE PEDAL. AS I CONTINUED TO APPLY MANIMUM PRESSURE TO THE BRAKE PEDAL THE PEDAL SUDDENLY WENT STRAIGHT TO THE FLOOR ACCOMPANIED ONLY BY A LOUD "VACUUM" SOUND. THIS BRAKE FAILURE RESULTED IN A SIX CAR COLLISION WITH FOUR INJURIES. DESPITE NUMEROUS SIMILAR COMPLAINTS FROM OTHER CONSUMERS, THE MANUFACTURER'S REPRESENTATIVES CONTINUE TO CLAIM THAT THERE IS NOTHING WRONG WITH THE BRAKE SYSTEM AND THE "PROBLEM" DOES NOT REQUIRE A RECALL - WHAT A JOKE. ARE THEY WAITING UNTIL SOMEONE IS FATALLY INJURED?*AK
WHILE DRIVING AT 43 MPH VEHICLE WAS INVOLVED IN A LEFT FRONT COLLISION. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY, AND PASSENGER SUSTAINED INJURIES. *AK
WHEN THE VEHICLE MADE SUDDEN STOPS, THE BRAKE PEDAL WOULD GO TO THE FLOOR, AND THE VEHICLE DIDN'T STOP. THIS RESULTED IN AN ACCIDENT. PH THE BRAKE PEDAL WAS LOW AND SOFT. THE DEALER STATED THAT THEY WERE FINE. THE BRAKES STILL FELT UNSAFE. SCC
THIS VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION WHILE TRAVELING AT 50 MPH. BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. MR
THIS TRUCK WAS INVOLVED IN A HEAD ON CRASH. I WAS RUNNING ABOUT 55 MPH AND THE OTHER VEHICLE WAS RUNNING APPROXIMATELY 35 MPH. THE TRUCK WAS A TOTAL LOSS WITH MOST OF THE DAMAGE DONE TO THE FRONT END.THE DRIVERS SIDE AIR BAG OR THE PASSENGER AIR BAG DID NOT DEPLOY. MR
IN DIRECT FRONTAL IMPACT AT 45 MPH, AIRBAGS FAILED TO DEPLOY.*AK
CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE SHE WAS HIT HEAD ON THE RIGHT FRONT SIDE. THE AIRBAGS FAILED TO DEPLOY. CONSUMER WAS TOLD THE AIRBAGS DIDNT HAVE TO DEPLOY BECAUSE THE VEHICLE WAS STATIONARY DURING BOTH HITS, CONSUMER WAS INJURED IN THE ACCIDENT. *JG
