TroubleCAR
53
Trouble

2012 Chevrolet Traverse

Complaints: 354Avg mileage: 84,622 miSince: Jan 2012
CrashFire14 injured

Problem Areas

Engine
115
Electronic Stability Control (Esc)
84
Steering
62
Air Bags
47
Electrical System
47
Power Train
46
Vehicle Speed Control
37
Unknown or Other
35
Visibility/Wiper
17
Service Brakes
15

Complaints Over Time

Recent Complaints

AIR BAGS
Jan 24, 2025Farmington, WA
Crash1 injured

After sliding into a ditch, my drivers side, curtain airbag deployed but, instead of covering the drivers side door window, it came out and went across my face, hitting me on the right side of my head, slamming my head into the drivers side window glass and pinning me between the airbag and the window glass, obviously putting my safety at risk. I am currently being treated for neck injuries as a result of this airbag malfunction. The problem has not been reproduced/confirmed by dealer/independent service center. The vehicle has not been inspected by anyone. Photos of the vehicle including the airbags have been sent to my insurance company (Allstate). There were no warnings or symptoms of the problem prior to the collision and no other vehicles were involved. Upon visual inspection, both the driver and passenger side curtain airbags are twisted around itself 4 or 5 times at the anchor point, located at the front of the door frame. The vehicle is currently in our shop at our residence.

AIR BAGS
May 8, 2023Spokane Valley, WA
Crash2 injured

Airbags failed to deploy on drivers side and in the front after an impact of 35 MPH. My daughter and myself got severely hurt due to this malfunction. yes it has been inspected. no there were never any indicators for the airbags ever in the four years I have owned the car.

SERVICE BRAKES
92,000 miAug 22, 2018BILOXI, MS
Crash3 injured

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND FAILED TO RESPOND. IN ADDITION, THE STEERING WHEEL FAILED TO MOVE LEFT OR RIGHT AND THE VEHICLE LOST POWER. AS A RESULT, THE CONTACT CRASHED INTO A BUS TERMINAL WALL. ADDITIONALLY, THE KEY FAILED TO RELEASE FROM THE IGNITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT, PASSENGER, AND REAR PASSENGER OCCUPANT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 92,000. **TR *TR

AIR BAGS
80,000 miJul 18, 2016LAFAYETTTE, LA
Crash1 injured

THE DRIVER STEERING WHEEL FRONT AIRBAG DID NOT DEPLOY WHEN I HIT ANOTHER VEHICLE FROM BEHIND. WHEN WE RECEIVED THE LETTER ABOUT RECALL WE BROUGHT THE VEHICLE INTO SERVICE CHEVROLET IN LAFAYETTE, LA.

VEHICLE SPEED CONTROL
52,000 miFeb 21, 2014ELGIN, TX
Crash2 injured

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVE, THE VEHICLE ERRONEOUSLY ACCELERATED AND CRASHED INTO A TELEPHONE POLE. THE CONTACT SUSTAINED BACK, HIP, AND KNEE INJURIES WHILE THE PASSENGER SUSTAINED LUNG CONTUSIONS FROM THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

ENGINE
Sep 14, 2022Paso Robles, CA
Crash

I was driving down the freeway at about 67 MPH when the message "Traction Control Disabled" came on my display & the car immediately went into "limp mode"! By some miracle I was able to muscle the car out of the slow lane, onto the shoulder as I lost my power steering once in limp mode. I waited a few minutes, car started up just fine, so I shrugged it off. Fast forward 1 week later & the same thing happened to me on my way home on a curvy mountain road. The power steering was again non-existent & luckily, there was no one behind me, nor did anyone come around the corner & hit my disabled car. Once again, it started up, no problem; however, this is when the harsh forward thrust started happening, & the transmission seemed to be slipping gears. The RPM's would rev to the 6000 range & immediately fall down to 1500. I took it to the dealer & sadly paid $3,400 for a new tranny on a 5-year-old car. (No warranty, of course). I started having the same issues about 2 years later, only this time the driver was not so lucky as they were mid-curve on the mountain road. Right as the roadway came out of the bend, the car went into limp mode, power steering lost & wheels stuck in a right turn position, car went off the roadway & into a telephone pole, broke that in half due to the angle of the pole in the mountainside & down the steep embankment about 40-50 feet. All airbags deployed & driver was able to walk away (hike away) but the car was a total loss. Driver was traveling 40-45 mph. There was no indication, no warning, just from travel to nothing.

SEATS
Jun 6, 2021South lyon, MI
Crash

In an accident yesterday where the car was rear ended on the back passenger side while on the highway. The drivers seat reclined back during the crash. Pictures to be attached

STEERING
95,000 miNov 4, 2015HOUSTON, TX
Crash

HARD TO STEER AT LOWER SPEED (WHEN PARKING OR COMING OUT OF PARKING, WHEN TURNING) IN ONE OCCASION I DID HIT ANOTHER VEHICLE WILE TURNING TO MY RIGHT, LUCKILY THERE WERE NOT SERIOUS DAMAGES AND NO INJURIES TO ANY OF THE PARTIES INVOLVED. I CAN BARELY TURN AT LOWER SPEED, I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP AND THEY ARE TELLING ME THAT THE POWER STEERING PUMP NEEDS TO BE REPLACED AND THE RACK AND PINION AS WELL. CANNOT AFFORD OVER $3,000.00 IN REPAIR COSTS. I DID A LITTLE BIT OF RESEARCH AND FOUND OUT THAT THERE ARE HUNDREDS OF CHEVY OWNERS WITH SIMILAR PROBLEMS.

POWER TRAIN
16,300 miJul 9, 2015RIVER EDGE, NJ
Crash

VEHICLE WITH AUTO TRANSMISSION WAS SWITCHED FROM REVERSE TO DRIVE POSITION ON FLAT SURFACE. WHEN DRIVER MOVED FOOT FROM BRAKE TO GAS PEDAL VEHICLE LURCHED BACKWARD STRIKING POLE. THE VEHICLE WAS ALSO OBSERVED LURCHING FORWARD WHEN REVERSE LIGHTS WERE ON. DEALERSHIP REPLACED TCM CONTROL SOLENOID VALVE AND REPROGRAMED.

AIR BAGS
4,500 miJun 15, 2013ELK GROVE, CA
Crash

TRAVELING APPROXIMATELY 55MPH WE WERE HIT ON THE REAR PASSENGER SIDE DAMAGE TO THE REAR PASSENGER TIRE WELL AND REAR RIGHT SIDE ON THE BODY WITH EXTENSIVE DAMAGE UNDERNEATH. NO AIRBAGS DEPLOYED AT ANYTIME IN THE VEHICLE. IT WAS TAKEN TO THE DEALER'S COLLISION AND REPAIR SHOP AND AFTER SEVERAL WEEKS IT WAS RETURNED. WITHIN A WEEK OF GETTING IT BACK THE SERVICE AIRBAG LIGHT CAME ON, WE TOOK IT BACK TO COLLISION REPAIR CENTER THINKING IT WAS AN ISSUE WITH THE ACCIDENT BUT THE COLLISION REPAIR SENT IT TO THE DEALERSHIP SAYING IT WAS A WARRANTY ISSUE. I'VE TAKEN THIS VEHICLE BACK 4 TIMES NOW FOR THE SAME SERVICE AIRBAG LIGHT. DEALERSHIP SERVICE DEPARTMENT SUPERVISOR KEEPS TELLING ME IT'S AN ISSUE WITH THERE NOT BEING A GREASE NEEDED ON THE SENSORS AND THAT THEY APPLY TO EACH SENSOR AS IT COMES UP, NOW ON THE 4TH TRIP BACK SERVICE DEPARTMENT MANAGER CLAIMS THAT ISN'T CORRECT AND IT HAS NOTHING TO DO WITH THE ISSUE. EACH AND EVERY TIME I'VE TAKEN THIS CAR IN I HAVE SPECIFICALLY ASKED IF THIS IS A SAFETY ISSUE AND IF IT MEANS MY AIRBAGS ARE NOT WORKING CORRECTLY EVERY TIME I'VE BEEN TOLD, "NO, YOUR AIRBAGS ARE OK, THERE IS NO RISK TO YOU OR YOUR FAMILY." DROPPED CAR OF FOR FINAL RESEARCH INTO THIS ISSUE SINCE LIGHT CAME ON AGAIN THIS WEEK AND SERVICE MANAGER TELLS ME THAT YES IT DOES MEAN MY AIRBAGS ARE NOT OPERATING PROPERLY AND THERE IS A SAFETY ISSUE HERE. *TR

ENGINE
Aug 25, 2025Norfolk, VA
Fire

White smoke was coming out the car and my car eventually sat on fire. I had to call the fire department.. fire department stated that it was a electrical issue

ENGINE
90,000 miJul 11, 2019JACKSONVILLE, FL
Fire

TL* THE CONTACT OWNED A 2012 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS PARKED AT A GROCERY STORE, THE ENGINE CAUGHT ON FIRE. THE CONTACT STATED THAT THE ENTIRE FRONT END OF THE VEHICLE AND THE ENGINE WERE BADLY BURNED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT STATED THAT HE WAS NOT AWARE OF ANY WARNING INDICATORS BEING ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

UNKNOWN OR OTHER
175,000 miJul 17, 2019LAMAR, OK
1 injured

BACK HATCH DOES NOT STAY OPEN, WILL SUDDENLY FALL AND HIT YOU IN THE HEAD. OTHER 2012 HAVE ALREADY BEEN RECALLED FOR THE SAME ISSUE

UNKNOWN OR OTHER
175,000 miMay 2, 2019LAMAR, OK
1 injured

LIFT GATE FALLS AND WILL HIT HEAD IF STANDING UNDER THE GATE WHILE OPEN. OTHER 2012 ARE ALREADY UNDER RECALL

STRUCTURE:BODY
175,000 miNov 15, 2018YALE, SD
1 injured

LIFTGATE CLOSED ON ITS OWN AFTER OPENING ONLY THREE QUARTER'S THE WAY

STRUCTURE:BODY:HATCHBACK/LIFTGATE
22,000 miApr 21, 2016MT PLEASANT, SC
1 injured

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. WHILE THE VEHICLE WAS PARKED, THE KEY FOB WAS UTILIZED TO OPEN THE REAR LIFTGATE. WHEN THE CONTACT REACHED INSIDE THE VEHICLE, THE LIFTGATE FELL ON HER NECK. THE CONTACT DID NOT GO TO THE HOSPITAL. HOWEVER. SHE WENT TO THE DOCTOR A COUPLE OF DAYS LATER. BECAUSE A LUMP FORMED ON HER NECK, WHICH TURNED OUT TO BE A DISLOCATED COLLAR BONE THAT REQUIRED SURGERY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 08/17/16*LJ

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
7,000 miJul 24, 2012JEFFERSON CITY, MO
1 injured

TL* THE CONTACT OWNS A 2012 CHEVROLET TRAVERSE. THE CONTACT STATED THAT SHE OPENED THE POWER LIFT-GATE TO RETRIEVE LUGGAGE FROM THE REAR AND AS THE GATE OPENED SHE SAW SOME OF THE LUGGAGE ABOUT TO FALL AND REACHED INSIDE THE VEHICLE. AT THAT POINT, THE LIFT-GATE STOPPED OPENING AND BEGAN TO CLOSE. THE POWER LIFT-GATE THEN CLOSED ON THE CONTACT, BREAKING HER HAND. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED AT THE TIME OF THE COMPLAINT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 7,000. UPDATED 08/28/12*LJ THE CONSUMER STATED FURTHER X-RAYS REVEALED, A BROKEN WRIST, BRUISED BONES AND NERVE DAMAGE. UPDATED 08/29/12

VEHICLE SPEED CONTROL
Nov 11, 2025KANSAS CITY, MO

It sways left to right really bad.. but when it rains or even even the car detected that it's going to rain.. as soon as the car senses it is going to rain u can't even drive it.. it like hydro plains even before it starts to officially rain.. very dangerous plus I had to replace the two back tires because they seemed like they were being forced and drug that all u seen was wires coming out of the tread

SUSPENSION
Oct 9, 2025Independence, MO

The car feels like it’s bouncing everywhere on any kind of surface and now there is a loud very loud rattling noise coming from underneath the car and the car starts shaking excessively if you try to accelerate

UNKNOWN OR OTHER
Mar 14, 2025White Lake, MI

Shift Interlock Malfunction. Put the shifter in park. Car did not register in park but locked gear shifter. Car would not restart or return to park. Emergency Brake had to be deployed.

Other Traverse Years

Other Chevrolet Models