TroubleCAR
52
Trouble

2012 Ford Fiesta

Complaints: 615Avg mileage: 53,632 miSince: Oct 2011
CrashFire14 injured

Problem Areas

Power Train
269
Structure:Body
80
Unknown or Other
77
Engine
68
Electrical System
63
Body: Door
44
Vehicle Speed Control
39
Latches/Locks/Linkages
30
Doors: Latch
25
Exterior Lighting
18

Complaints Over Time

Recent Complaints

AIR BAGS
72,863 miMay 2, 2016GLENDALE, CA
Crash1 injured

TL* THE CONTACT OWNED A 2012 FORD FIESTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SLOWED THE VEHICLE DOWN TO MAKE A U TURN AND LOST CONTROL. AS A RESULT, THE CONTACT STRUCK A PARKED VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A GARAGE. A WEEK AFTER THE CRASH, THE CONTACT WENT TO THE HOSPITAL AND WAS DIAGNOSED WITH A CONTUSION, MILD CONCUSSION, A RIB COMPRESS WALL, AND SWELLING. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 72,863. UPDATED 06/10/16*LJ THE CONSUMER STATED BOTH VEHICLES WERE TOTALED AND TOWED TO A GARAGE. UPDATED 06/28/16.*JB

AIR BAGS
23,000 miNov 2, 2015ARLINGTON, VA
Crash1 injured

TL* THE CONTACT OWNED A 2012 FORD FIESTA. WHILE DRIVING AT APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS UNAVAILABLE.

SERVICE BRAKES
13,000 miAug 12, 2015MILFORD, OH
Crash2 injured

I WAS DRIVING APPROXIMATLY 45 MPH ON ST RT 28 IN MILFORD OHIO AND MY DOOR WAS LOCKED AND THE DOOR AJAR LIGHT FAILED TO INDICATE ANY FAILURE IN SECURING THE DOOR APROPIATLY, WELL AS I BEGAN BRAKING TO REDUCE SPEED MY DOOR FLEW OPEN AND I REACHED OUT TO SHUT IT AS I WAS APPLIEING PRESSURE TO THE BRAKE AND THEY COMPLETELY FAILED CAUSING ME TO REAR END THE VEHICLE IN MY FRONT, UPOUN IMPACT THE AIR BAG ON THE DRIVE T SIDE ONLY FAILED TO DEPLOY THERFORE CAUSING A SUSTANTIALLY GREATER AMOUNT AND LONGER LASTING INJUYS. THE DOOR SLAMMED SHUT ON MY WRIST CAUSING DEBILUTATING AND LIFE ALTERING INJURY'S INCLUDING THE LOSS OF MY 5 YEAR CAREER AS A EXTERIOR FINISH CARPENTER DUE TO LOSS OF ABILITY TO PERFORM GENERAL TASKS THAT I WAS ABLE TO NOT ONL PERFORM BUT ACTUALLY MASTER BEFORE MY AUTO ACCIDENT

AIR BAGS
44,000 miMar 17, 2014TUCSON, AZ
Crash1 injured

WHILE DRIVING THE SPEED OF IN TOWN, STOP AND GO TRAFFIC, MY BRAKES FAILED TO WORK. I APPROACHED A RED LIGHT WITH STOPPED TRAFFIC AHEAD OF ME AND STARTED BRAKING. I CONTINUED TO BRAKE BUT THERE WAS ABSOLUTELY NO BRAKE PRESSURE. IT FELT LIKE MY BRAKE PEDAL WAS PUSHING THROUGH THE FLOOR BOARD BUT NOTHING WAS HAPPENING. MY CAR PROCEEDED TO CRASH INTO A STOPPED TRUCK AT ABOUT 35-40MPH. MY AIRBAG DID NOT DEPLOY. I CAME AWAY WITH ACHES AND PAIN BUT FORTUNATELY WAS NOT BADLY INJURED. MY CAR HAS BEEN TOTALED BY MY INSURANCE COMPANY. I HAVE BEEN TELLING FORD SINCE I PURCHASED THE CAR THAT THE BRAKES MAKE AN AWFUL SQUEALING NOISE. FINALLY AFTER TWO YEARS THEY "SERVICED" THE BRAKES AND THEN A MONTH LATER THIS INCIDENT HAPPENED. *TR

AIR BAGS
Mar 15, 2014REXBURG, ID
Crash2 injured

WE WERE ON THE HIGHWAY WHILE IT WAS SNOWING. ALL OF THE OTHER VEHICLES WERE SLOWING DOWN BECAUSE THERE WAS AN ACCIDENT BLOCKING OFF THE HIGHWAY. EVENTUALLY WE ALL CAME TO A STOP. AFTER WE STOPPED THERE WAS A YUKON THAT WAS UNABLE TO STOP BECAUSE OF CONDITIONS AND ITS LOAD AND HIT US FROM BEHIND. HE WAS PROBABLY GOING 35 MPH. BOTH THE PASSENGER AND DRIVER'S HEAD FLUNG BACK AGAINST SEATS. NO AIRBAGS DEPLOYED. PASSENGER HAS SUFFERED IN THE SPINE FROM THIS ACCIDENT. *TR

AIR BAGS
17,050 miOct 18, 2012AZUSA, CA
Crash1 injured

AS I WAS DRIVING ON THE SURFACE STREETS, THE CARS BRAKES DID NOT WORK. I PUMPED THE BRAKES THREE TIMES BEFORE THEY ACTUALLY LOCKED AND I SLID ON THE ROAD AND REAR ENDED A VEHICLE. THE IMPACT WAS QUITE INTENSE AND THE DAMAGED WAS QUITE LARGE. FOR SOME REASON THE AIRBAGS DID NOT DEPLOY BEING THAT THE FRONT END OF MY VEHICLE WAS DAMAGED ALL THE WAY IN-TILL THE ENGINE. *TR

AIR BAGS
189,213 miOct 4, 2018SEARCY, AR
Crash

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE WAS CRASHED INTO BY ANOTHER VEHICLE. THE FRONT BUMPER WAS DAMAGED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN AIR BAG FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 189,213.

ENGINE
65,000 miJul 20, 2018PITTSBURG, CA
Crash

THIS CAR HAA TROUBLE GOING THE SPEED OF TRAFFIC. IT TAKES VERY LONG TO GAIN SPEED AS WELL AS BREAK AND ALSO JERKS UNCONTROLLABLY.

STRUCTURE:BODY
Apr 21, 2018ORANGE PARK, FL
Crash

OK WHEN I GOTTEN THIS CAR I TOOK IT TO GET REPAIRED 4 TIMES MY DOOR LATCHES ARE BROKEN SO WHEN I DRIVE A DOOR FLYS OPEN WITHOUT ME EVEN KNOWING I ONLY HAD THIS CAR FOR A YEAR NOW I HAD ONE ACCIDENT BECAUSE OF MY DOOR UNLOCKING TRYIN TO HOLD IT CLOSE SO I CAN PULL OVER AND I GOTTEN IT FIXED BEFORE FOR ONE DOOR NOW I HAVE ANOTHER DOOR OR THE RIGHT SIDE CAUSING THE SAME PROBLEMS ALSO WHEN I PRESS ON MY GAS IT STOPS WHEN I'M NOT EVEN IN PARK AND THAT ALSO CAUES A PROBLEM

AIR BAGS
116,704 miMar 27, 2018PORTAGE, MI
Crash

GOT IN AM ACCIDENT. WAS HIT ON MY PASSENGER FRONT SIDE. NO AIRBAGS DEPLOYED. NOT EVEN MY CURTAIN AIRBAGS. I WAS IN MOTION AT TIME OF ACCIDENT. I WAS ON A CITY STREET

AIR BAGS
51,000 miApr 21, 2015LEXINGTON, TN
Crash

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY
160,000 miJul 6, 2021Frankfort, KY
Fire

The contact owns a 2012 Ford Fiesta. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that occasionally there was smoke coming from the engine compartment. The contact also stated that the vehicle would not restart. The contact stated no warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with the battery needing to be replaced. The vehicle was repaired but the failure still occurred. The contact then towed the vehicle to another independent mechanic where it was diagnosed with nothing needing to be replaced. The manufacturer had been informed of the failure and referred the contact to the NHTSA. The failure mileage was approximately 160,000.

ELECTRICAL SYSTEM
43,048 miJul 30, 2019PORT CHARLOTTE, FL
Fire

I WAS DRIVING DOWN A CITY STREET IN MY FRIEND'S 2012 FORD FIESTA I NOTICED A WEIRD SMELL, I KEPT GOING ABOUT A QUARTER OF A MILE TIL I REACHED MY DESTINATION. MY FRIEND GETS IN THE CAR HE NOTICED THE SMELL . I LOOKED OUT THE WINDSHIELD AND I SEE A LIL SMOKE COMING FROM THE HOOD, ALL THE SUDDEN ALOT OF SMOKE COMES OUT . I POP THE HOOD SHUT THE CAR OFF AND GET OUT OF THERE . MY FRIEND RUNS AND GRABS FIRE EXTINGUISHERS HIM AND ANOTHER MAN TRY TO OPEN THE HOOD IT WON'T OPEN YOU COULD SEE THE FLAMES COMING UNDERNEATH THE CAR THEN THERE IS A POP . THEY TAKE A SHOVEL BEAT ON IT ENOUGH TO OPEN IT ENOUGH WHERE THEY COULD PUT THE FIRE OUT. THANK GOD THEY WERE THERE,NO ONE GOT HURT. I AM ENCLOSING PICTURES OF MY CAR, MY FRIEND DIDN'T HAVE FULL COVERAGE INSURANCE SO HE'S WITHOUT A CAR RIGHT NOW . ALL THIS HAPPENED WITHIN 10 MIN.IT WAS VERY SCAREY, I'M GLAD I STOPPED AT MY FRIEND'S PLACE BECAUSE I MIGHT NOT HAVE MADE IT OUT IN TIME.WE DIDN'T MAKE A POLICE REPORT NOR DID WE CALL THE FIRE DEPARTMENT .A PIECE OF THE CAR WAS LAYING ON THE GROUND AFTER THE FIRE.THE HOOD RELEASE BURNED . THAT'S WHY WE COULDN'T GET THE HOOD OPEN . I AM SENDING PICTURES AFTER THE FIRE . THE CAR LIGHTS AND THE SECURITY SYSTEM STILL WORKS AND IT STARTED RIGHT AFTER, WE TURNED IT OFF RIGHT AWAY

ELECTRICAL SYSTEM
150,000 miJul 10, 2019LANCASTER, OH
Fire

THE FUSE BOX IS GETTING MOISTURE CAUSING HEADLIGHTS NOT TO WORK PROPERLY AND NO FUSES OR RELAYS CAN BE CHANGED BECAUSE THEY ARE CORRODED IN THE BOX. CAR LOSES POWER, RADIO CAUGHT FIRE, DOORS LOCK ON THERE OWN OR DON'T LOCK AT ALL, MAJOR MALFUNCTION OF ALL ELECTRICAL COMPONENTS. 2011 AND 2013 WERE RECALLED FOR THIS ISSUE. WHY WASN'T 2012? CAR HAS ISSUES WHILE DRIVING AND IT'S GOING TO CAUSE AN ACCIDENT IF NOT TAKEN CARE OF.

UNKNOWN OR OTHER
66,000 miAug 2, 2015FORT SMITH, AR
Fire

RADIATOR AC CONDENSER COOLING FAN WILL SHORT OUT AND CATCH FIRE WITHOUT WARNING. EXTENSIVE DAMAGE..

STRUCTURE:BODY
Oct 29, 2025Denver, CO
1 injured

I was driving to work this morning; the car made a horrible "clunk" when I accelerated to around 20 then lost power and nearly crashed. The car then displayed error lights (yellow CEL, yellow wrench icon, HEAD unit showed "transmission issue service immediately" This is a direct result of the DPs6 transmission put into all 7th gen Ford Focus/Fiesta models. This DCT transmission has been replaced 3 times for this particular car and failed the same manner each time - meaning 3 near accidents have occured because this transmission fails. Across the USA; more than 50 people have been injured as a result of this transmission failing.

POWER TRAIN
66,000 miAug 2, 2016FORT .WORTH, TX
1 injured

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 29 MPH, THE TRANSMISSION MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED AND ABRUPTLY STOPPED. IN ADDITION, THE TRANSMISSION EXPERIENCED A POWER TRAIN FAILURE. THE CONTACT WAS UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR. THE CONTACT SUSTAINED WHIPLASH, A MILD HEART ATTACK, BLUNT ABDOMINAL TRAUMA, AND ABDOMINAL CONTUSION FROM BEING RESTRAINED BY THE SEAT BELT. THE CONTACT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS FLAT TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE TCM WAS UPDATED PREVIOUSLY UNDER A SERVICE BULLETIN; HOWEVER, THE UPDATE FAILED TO PREVENT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

POWER TRAIN
54,000 miJun 24, 2016CAMPBELL, CA
1 injured

CAR JERKS AND SHUDDERS UNCONTROLLABLY. LURCHES INTO INTERSECTIONS AFTER COMING TO A STOP WHEN CLUTCH FAILS TO DISENGAGE. UNPREDICTABLE SPEED. DOES NOT ACCELERATE ONTO FREEWAY. JERKS VIOLENTLY WHEN TAKING FOOT ON OR OFF GAS PEDAL. DANGEROUS AND TERRIFYING. REPLACEMENT CLUTCH HAS BEEN ORDERED BY DEALERSHIP AND IS BACKORDERED 3 MONTHS. THEY MUST BE RECALLED BEFORE SOMEONE DIES.

STRUCTURE:BODY:DOOR
51,000 miMar 16, 2015KEY LARGO, FL
1 injured

THE REAR PASSENGER SIDE DOOR JUST CAME OPEN ON ITS OWN AND WOULD NOT CLOSE. MY 6 YEAR OLD DAUGHTER WAS RIDING IN HER BOOSTER SEAT IN THE REAR DRIVER'S SIDE SEAT WHEN IT CAME OPEN. HAD SHE BEEN IN THE OTHER SEAT, SHE COULD HAVE FALLEN OUT! THE DOOR WILL NOT CLOSE AT ALL AND IN FACT, BOUNCED BACK AND HIT ME WHEN I TRIED TO CLOSE IT. I NOW HAVE TO TIE THE DOOR SHUT WITH A ROPE CONNECTED TO THE OTHER DOOR TO KEEP IT IN PLACE. THE DEALERSHIP WANTS $600 TO FIX IT! *TR

STRUCTURE:BODY
20,014 miAug 24, 2014RAYMONDVILLE, TX
1 injured

MY MOTHER (83 YO) WAS RIDING IN THE FRONT PASSENGER SEAT AND AS SHE WAS GETTING OUT OF THE CAR SHE CLOSED THE DOOR AND IT BOUNCED BACK AND HIT HER ON HER LEFT HIP. WHAT HAPPENED IS THAT THE DOOR LATCH BROKE BECAUSE THE PART THAT LATCHES IS MADE OF PLASTIC AND WE HAVE BEEN HAVING SOME HOT WEATHER THESE DAYS. I GUESS THE PLASTIC MUST HAVE GOT TOO HOT ONE TOO MANY TIMES AND IT GAVE OUT AND BENT OR BROKE. AS SHE CLOSED THE DOOR WITH HER LEFT HAND SHE PROCEEDED TO WALK TO THE FRONT OF THE CAR AND THIS IS WHEN THE DOOR HIT HER AND/OR GOT IN THE WAY AS SHE STARTED TO WALK TO THE FRONT OF CAR. MY MOTHER WAS IN PAIN FOR ABOUT A COUPLE WEEKS OR SO. THIS COULD HAVE BEEN A WORSE ACCIDENT IF MY MOTHER HAD BEEN A YOUNGER PERSON AND MOVING MUCH FASTER. ANYWAY, THESE DOOR LATCHES SHOULD BE MADE OF STEEL SO THEY DON'T BREAK SO EASILY. PLEASE LOOK INTO IT BECAUSE THESE LATCHES SHOULD BE RECALLED. THIS IS THE SECOND LATCH THAT HAS BROKEN IN MY CAR. THESE LATCHES ARE GETTING BRITTLE WITH AGE AND UNFORTUNATELY MY CAR IS A DARK COLORED ONE, WHICH AS YOU MAY WELL KNOW, IT ATTRACTS A LOT OF HEAT FROM THE SUN. FURTHERMORE, I WOULD LIKE TO ADD THAT THIS COULD BE ANOTHER SAFETY ISSUE IF SOMEONE IS TRYING TO BREAK INTO THE CAR, IF THE LATCH IS BRITTLE ENOUGH, A GOOD HARD PULL CAN BREAK IT AND WHAT IF THE DRIVER IS STILL IN THE CAR AND THE PERSON BREAKING IN WANTS TO HARM OR ROB HER/HIM. STOP PUTTING PLASTIC LATCHES IN CARS DOORS. FORD IS MAKING A MINT SELLING THESE LATCHES FOR $183.00 DOLLARS EACH AND THIS IS NOT TO MENTION THE INSTALLATION.

Other Fiesta Years

Other Ford Models