TroubleCAR
56
Trouble

2015 Ford Fiesta

Complaints: 252Avg mileage: 54,442 miSince: Jan 2015
Crash24 injured

Problem Areas

Power Train
90
Engine
67
Fuel/Propulsion System
40
Unknown or Other
34
Electrical System
16
Air Bags
14
Vehicle Speed Control
13
Structure:Body
11
Service Brakes
9
Steering
6

Complaints Over Time

Recent Complaints

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
150,000 miJun 6, 2023Cincinnati, OH
Crash12 injured

The contact owns a 2015 Ford Fiesta. The contact stated that while attempting to park the vehicle with his foot on the brake pedal and off the accelerator, the vehicle inadvertently accelerated to an undisclosed speed. As a result, the vehicle crashed into a fence, where it stalled, and the contact was unable to restart it. The air bags did not deploy. The transmission warning light was illuminated on the instrument panel. A police report was filed. 12 individuals suffered injuries, with 7 being transported to the ER and treated for various injuries. The vehicle was inspected by an independent mechanic, who diagnosed a failure with the transmission as well as the transmission control module. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 150,000.

SERVICE BRAKES
82,000 miMay 31, 2023Evans, GA
Crash1 injured

The contact owned a 2015 Ford Fiesta. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal to slow the vehicle, but the vehicle failed to engage. The contact had to apply pressure to the brake pedal to glide the vehicle to a stop. Additionally, the contact added that the front passenger side door became stuck and failed to open and the front driver’s side door failed to remain closed. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The contact then stated that three days later, while driving at an undisclosed speed, attempting to make an undisclosed turn onto the interstate when she depressed the brake pedal to slow the vehicle, but the vehicle failed to slow. As a result, the wheels caught onto the ground gravel and spun off the road and rolled over, flipping the vehicle to a complete 180-degree turn. The contact sustained bruising to the chest, the right thigh, and a scratch on the right leg. No medical attention was required. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 82,000. UPDATE 07/03/2023- Consumer would like update on the report submitted May 2023.

ELECTRICAL SYSTEM
Jan 10, 2023NORTHVILLE, MI
Crash1 injured

Goes with Incidents: 11501018, 11501025, 11500972 & 11500985 I am 100% Disabled, but work occasionally via SSA Ticket to Work program, for Amazon, using Ford Fiesta to deliver packages. 9.11.22 at 4:30AM delivering package to [XXX], on North side of road. As I backed out of driveway, now facing East, and busy road, Hiller Rd. I had only just gotten in, NO seatbelt on backing up. Switched from Reverse to Drive, foot still on brake, car took off, as if I'd stomped on accelerator, but my foot was on brake still. Hitting brakes, I flew almost to Hiller Rd., brakes not working, car speeding, steering worked. Tried to slow down, was on South side of road, on people's lawns. Going so fast, I went into ditch, then came up out of ditch! Narrowly avoided mailboxes. Last house before Hiller Rd. on my right, tried to slow down in large lot next door, didn't work. They have huge boulders along edge of grass, I not only slammed into a boulder, but they had chopped down trees too, laid them down along edge of grass with boulders. Car went UP, against gravity, ONTO one of these trees, before hitting the boulder. If you can imagine, from hood to bumper, and further out each end, I was UP, on top of a tree, the bumpers dug into it, so the 4 tires were loose on each side, front hit boulder. Hadn't put on seatbelt yet, my head slammed into steering wheel, airbags didn't deploy again, $400 cell phone screen split, cracked. I hit my head so hard, it knocked me out, I'm not sure how long, seconds to minutes. Came to, was on tree, tried to somehow dig car out, with flashlight and crowbar. Ended up calling Amazon emergency, it was Sunday, too early, not there. Called Geico, then 3 other tow co.'s, after 2 hours Lakeside Towing came by, had to use winch and flatbed, had to chop up tree was on, pull back from boulder. Was stuck there for hours. Phone screen shattered, had to be replaced, pay $125 for a tow, hit head, bumpers, scratched, all b/c this Ford Fiesta. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

AIR BAGS
86,000 miMay 5, 2021PHOENIX, AZ
Crash2 injured

ON APRIL 11, 2021, THE 2015 FORD FIESTA I WAS DRIVING UNINTENTIONALLY ACCELERATED INTO A COMMERCIAL BUILDING AT A SHOPPING MALL. THE CAR HAD TWO INCIDENTS OF ACCELERATING WHILE APPLYING THE BRAKE PRIOR TO THE FINAL INCIDENT WHERE THE CAR RAN INTO A WALL AND WAS TOTALED. THE CAR HAD NEVER EXHIBITED ANY BRAKING OR ACCELERATION ISSUES BEFORE THIS DAY. THE FIRST INCIDENT, I WAS SLOWING DOWN TO GO OVER A SPEED BUMP. AS I WAS APPLYING THE BRAKE, THE CAR JERKED FORWARD THEN STOPPED. IT DROVE AS NORMAL THROUGH TRAFFIC FOR THE NEXT 8 MILES. I WAS CLOSE TO MY DESTINATION, AS I WAS APPLYING THE BRAKE AT A STOP LIGHT, THE CAR SPED UP AND STOPPED WHEN I PULLED THE EMERGENCY BRAKE. AGAIN, THE CAR DROVE FINE FOR THE NEXT MILE. I WAS VERY AWARE WHILE I WAS PULLING INTO A PARKING SPACE. NEITHER THE BRAKE OR ACCELERATOR WAS APPLIED AS I WAS COASTING INTO A SPACE. AS I APPLIED THE BRAKE, THE CAR SPED UP, JUMPED THE CURB AND ACCELERATED INTO THE SIDE OF A BUILDING. ACCORDING TO A WITNESS AND SUPPORTED BY PATTERN OF SKID MARKS, AT ONE POINT THE CAR WAS AIRBORNE. WITH THE DISTANCE OF ABOUT 15 FEET BETWEEN THE CURB AND WALL, THERE WAS LITTLE TIME TO REACT. IN MY ATTEMPT TO PULL THE EMERGENCY BRAKE, I INJURED MY THUMB. MY PASSENGER SUSTAINED VARIOUS BRUISES FROM THE SEAT BELT AND THE FRONT DASHBOARD. NEITHER THE DRIVER NOR PASSENGER AIRBAGS DEPLOYED. ACCORDING TO THE BLACK BOX REPORT, THE CAR ACCELERATED FROM 0-100% IN THE FINAL 5 SECONDS AND THE BRAKE WAS APPLIED AT 10%-55%, YET THE CAR CONTINUED TO ACCELERATE. I DID NOT REMOVE MY FOOT FROM THE BRAKE UNTIL AFTER THE CAR IMPACT, WHICH IS SUPPORTED BY SKID MARKS SHOWN IN PHOTOS. IN AUGUST 2019, FORD MOTOR WAS AWARE OF A TRANSMISSION CLUTCH SHUTTER ISSUE, BUT STILL PROCEEDED WITH SELLING THE CAR TO AN AUCTION. ONE MONTH LATER, I PURCHASED FROM A DEALERSHIP.

AIR BAGS
39,000 miMay 7, 2020ELGIN, IL
Crash1 injured

I WAS RECENTLY IN A CAR ACCIDENT WHERE THE STEERING WHEEL AIR BAG WAS ACTIVATED AND METAL FRAGMENTS CAME THROUGH THE AIR BAG AN CUT MY HEAD OPEN. MY ACCIDENT WAS HEAD ON IMPACT WITH A STATIONARY DWELLING. ALL WINDOWS WERE FULLY INTACT UPON AND AFTER IMPACT. UPON RETRIEVING MY ITEMS FROM MY VEHICLE I TOOK NOTICE TO ALL THESE METAL FRAGMENTS IN THE VEHICLE.*DT *TR

AIR BAGS
80,000 miSep 10, 2019HIGHLAND, CA
Crash5 injured

I STOPPED AT A RED LIGHT AND WAS REAR ENDED IN AN AUTOMOBILE ACCIDENT AND MY AIR BAGS DIDN'T DEPLOY.

POWER TRAIN
30,000 miJul 16, 2019VILLA RICA, GA
Crash1 injured

THE TRANSMISSION ON THIS VEHICLE HAS LOCKED UP SEVERAL TIMES. WITHIN A WEEK OF PURCHASING THIS 2015 FORD FIESTA IN JANUARY 2016, I HAD TO TAKE IT BACK TO THE DEALERSHIP FOR TRANSMISSION ISSUES. THE CAR WAS JERKING AND WOULDN'T TAKE THE GAS OR BACK UP. THEY KEPT THE CAR FOR A WEEK AND TOLD ME THAT THEY REPLACED SOME ITEMS WITHIN THE TRANSMISSION AND GAVE IT BACK TO ME FOR MY TEENAGE DAUGHTER TO DRIVE. SINCE THAT DAY, I'VE TAKEN THE CAR BACK SEVERAL TIMES FOR THE SAME ISSUE. THE TECHNICIANS HAVE STARTED TELLING ME THAT THERE'S NOTHING WRONG WITH THE CAR WHEN CLEARLY THERE IS SOMETHING WRONG WITH THE CAR. IT HAS STALLED AND WOULD NOT MOVE AND CARS WERE COMING THAT HAS ALMOST GOTTEN MY TEENAGE DAUGHTER KILLED. I HAVE TAKEN IT BACK TO THE DEARLERSHIP SEVERAL TIMES FOR THIS ISSUE AND THEY KEEP REFRESHING IT BUT NOTHING CHANGES. I HAVE HAD TO MAKE MY DAUGHTER PARK THE CAR SINCE SHE'S A COLLEGE STUDENT AND PURCHASE HER A NEW VEHICLE. THIS VEHICLE IS NOT SAFE AND I CERTAINLY WOULDN'T RECOMMEND ANYONE PURCHASING THIS CAR. FORD HAS BEEN NO HELP IN RESOLVING THIS SITUATION. SHE HAD A CAR ACCIDENT ON A COUNTY STREET ON 8/13/2018 BECAUSE OF THIS VEHICLE'S ISSUES BUT THE AIRBAGS DIDN'T DEPLOY.

AIR BAGS
19,000 miJun 13, 2016KENT, OH
Crash1 injured

TL* THE CONTACT OWNED A 2015 FORD FIESTA. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT SUFFERED FROM NECK INJURIES AND A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jan 10, 2023NORTHVILLE, MI
Crash

This goes with Incidents 11500972 & 11500985 2015 Ford Fiesta SE purchased 2.8.18 Crest Ford in Center Line, MI From my other reports, car has had all kinds of issues. This is 3/5 and these are all ACCIDENTS. In early 2019, I was coming home from a medical appointment in the morning. I was the 4th car, sitting at the busy intersection of 9 Mile and Kelly, which was ON 9 Mile, going West. The light was red. I had my seat belt on, like always, my foot on the brake, looking straight ahead at the light. Suddenly, the car shook, like as if a semi was going by, but no one was moving. And even tho my foot was squarely on the brake, the car took off, like someone had pressed the accelerator peddle! Quickly I pressed as hard as I could down further on the brake, but it didn't matter. The car kind of jumped, then took off, again, like someone was had stomped on the accelerator. I was in the right-most lane, I slammed into the Sedan in front of me, which shoved his car off the road, up the edge, and onto the sidewalk, so I was almost sideways. I was horrified. My air bags did not deploy. The man driving and a 2nd man got out, they were furious, screaming what was wrong with me? I didn't know how to explain that the car took off on its own, while my foot was on the brake! He was yelling and screaming, luckily his air bags didn't do off either. This dented his bumper, but he didn't have insurance, didn't want to get the police involved or make a report, which was fine with me. Since, I have been very cautious stopped at lights, always expecting this to happen again, and it has! Not as dramatically, but sitting stopped, foot on brake, no rhyme or reason, car suddenly jumps, accelerates. I thought I must be going crazy, I've never heard of a car doing this. Well reading the reports of the Ford Fiesta problems, I see other cars doing this too. I won't take it across like a bridge, imagine it accelerating over the side into the Great Lakes. Very dangerous.

ELECTRICAL SYSTEM
Jan 10, 2023NORTHVILLE, MI
Crash

Goes with Incidents: 11501018, 11500972 & 11500985 I am 100% Disabled, but work occassionally via SSA Ticket to Work program, for Amazon, using Ford Fiesta to deliver packages. 2.1.22 I bought 4 new tires from Costco. 2.3.22 I was delivering in a rural area, about 3:30PM. It had snowed. I had delivered to a farm, drove back to main road, but on the way, stopped to look at and take photo from car of some cute horses wearing coats. No one around, road pretty flat. As I went to move forward, this is really bad, the road went UP and it was angled, the car again, took off, as in my other report. Luckily I had my seatbelt on. I believe I had just shifted to Drive, foot still on brake, and this car was like I had stomped down on the accelerator. Also luckily, I was not facing those horses! I couldn't believe it, car went flying UP this road, brakes not working, I could steer, it was taking me right towards a BUSY ROAD. My heart was pounding, going UP this angled road, should have stopped the momentum, it did not. I turned the steering wheel, hard, to the right. Somehow as the tracks in the snow showed, the car did go to the right, but it kept going, across the road I was on, to the left side, into a ditch and a bale of hay! This was about 1 house from that main, busy road. With new tires. 1st a FedEx driver saw what happened, asked about the tracks going to one side then the other. He tried to pull me out, but couldn't. Then a nice farmer and his gf stopped, he had a large 4-wheel drive, after an hour, even with shovels, we couldn't get out, he went back home, brought a 2nd truck, some ropes, they slowly dragged me out, away from hay stacks. They also noticed my basic S-curve, I couldn't stop, so I drove into the hay! This Ford did what it did before, took off with no pressure on the accelerator. It was stopped. I certainly didn't stomp down, I was braking and steering. I was stuck in freezing cold for 2+ hours. Then spent $325 on new brakes, rotors.

STRUCTURE:BODY
69,800 miSep 1, 2020PEORIA, IL
Crash

TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT AS HE WAS MAKING A LEFT TURN AND HE WAS REAR ENDED. THE LEFT REAR QUARTER PANEL WAS HIT AND THE VEHICLE TURNED SIDEWAYS. AS A RESULT, THE REAR AXEL WAS BENT AND THE LEFT REAR WHEEL WAS ANGLED INWARD. THE VEHICLE HAD TO BE TOWED TO A DEALER BODY SHOP FOR GREEN CHEVROLET, INC. 8017 KNOXVILLE AVE, PEORIA, IL 61615 (888) 701-3462. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER DIAGNOSED ISSUE AS A DAMAGED AND BENT AXLE AND WANTED TO REPLACE IT WITH A USED AXLE. THE VEHICLE WAS STILL BEING REPAIRED WITH ANOTHER USED AXEL AT THIS TIME. THE MANUFACTURER HAD NOT BEEN CALLED YET. THE FAILURE MILEAGE WAS 69,800.

SERVICE BRAKES
790 miMar 11, 2020WEST BLOOMFIELD, MI
Crash

I HAVE A 2015 FIESTA THAT HAS 811 MILES ON IT. THE VIN # [XXX]. I BOUGHT FOR MY DAUGHTER AND SHE HAS HAD THREE ACCIDENTS. SHE HAS NOT DRIVEN THE LAST 1 YEARS, AS THE HIDE ORIGINAL MESSAGE POLICE SAID IT WAS HER FAULT, ALTHOUGH SHE SAID THAT THE CAR JUST MOVED FORWARD! AT THAT TIME WE DID NOT HAVE ANY IDEA THAT THE FIESTA HAD ANY PROBLEMS. SHE ALSO HAS NOT BEEN ABLE TO WORK BECAUSE THIS WENT AGAINST HER RECORD. I HAVE HAD THE CAR IN MY GARAGE, AND HIRE SOMEONE ABOUT EVERY SIX MONTH TO COME AND SERVICE THIS CAR. MAY I ASK THAT YOU CONSIDER REFUNDING TO ME THE PRICE I PAID AND YOU CAN THEN HAVE THIS CAR BACK. THANKING YOU IN ADVANCE FOR ANY CONSIDERATION. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AIR BAGS
Nov 25, 2019WILMER, AL
Crash

STEERING WHEEL AIRBAG DID NOT DEPLOYED BUT THE AIRBAG UNDER STEERING WHEEL DEPLOY

AIR BAGS
3,000 miJul 16, 2019JACKSONVILLE, FL
Crash

I WAS INVOLVED IN A CRASH TOTALING THE VEHICLE WHEN BRAKING THE CAR DID NOT SLOW DOWN THIS INCIDENT HAPPENED ON AN INTERSTATE

POWER TRAIN
60,000 miSep 10, 2018WINSTON-SALEM, NC
Crash

MANY TIMES, MY CAR DOES NOT DOWN SHIFT AFTER BEING IN A PASSING GEAR AND THEN LETTING OFF THE GAS. IT STAYS AT 5,000 RPM FOR A FEW SECONDS. JULY, 2018, MY CAR WAS STOPPED AS I WAS WAITING TO MAKE A LEFT TURN. AS I PRESSED ON THE GAS TO TURN LEFT, MY CAR SLIPPED INTO NEUTRAL. BECAUSE MY BRAKE LIGHTS WEREN'T ON, MY CAR WAS HIT FROM BEHIND BY AN APPROACHING CAR. SEPTEMBER 3, 2018 MY CAR WAS STOPPED, I PUT IT INTO REVERSE TO BACK INTO A PARKING SPOT. WHEN I PRESSED THE ACCELERATOR THE CAR SHIMMIED AND MOVED FORWARD INSTEAD OF REVERSE.

ENGINE
60,000 miOct 6, 2016BAYVILLE, NJ
Crash

VEHICLE LOST POWER CHECK ENGINE LIGHT CAME ON ANF A YELLOW WRENCH LIGHT ALSO DID COME ON THIS OCCURED ON THE TURNPKE AT HIGH SPEED SHUT ENGINE DOWN RESART WRENCH LITE GONE BUT BARELY DRIVABLE CODE READER SAYS DEFECTIVE THROTTLE BODY FORD HAS RECALLED ONE AND HALF MILLION CARS FOR THIS ITS DANGEROUS.

ELECTRICAL SYSTEM
Mar 24, 2026Manteca, CA

No

POWER TRAIN
Feb 28, 2026Santa Clara, CA

Transmission going out with car having only 71,000 miles on it .a know fact that Ford knew when I bought this car new .and going out when on freeways or just about anywhere could me in danger

ENGINE
Dec 25, 2025Boswell, OK

Low pressure oil light came on and I stopped driving it 18 miles later drove about 25-30 mph hoping it wouldn’t seize on me before I got home. because I figure the oil pump is clogged with timing belt fragments and I can’t afford to replace the timing belt right now. Afraid to drive it because I have read it could seize up the engine. 1.0 eco boost manual transmission. Car ran great and I had no issues with it until the low pressure oil light came on. Been sitting since March. I have started it 4 times since then and it has been moved around the yard but never ran longer than a few minutes. Still starts just afraid with the low pressure oil light on that it could seize up if I drive it again.

ENGINE
Oct 25, 2025Boise, ID

This vehicle has experienced the exact issue of a Ford recall for other model year fiestas. The oil pump belt has experienced premature wear and failure, leading to a sudden loss of power. My local Ford dealer says that this vehicle should have been included in Ford recall #23S64 and that I should report this to NHTSA to document and hopefully expand the recall to all years that result in this issue.

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