1998 Toyota Sienna
Problem Areas
Complaints Over Time
Recent Complaints
AIR BAGS DID NOT DEPLOY IN A FRONT END COLLISION. WE WERE TRAVELING AT ABOUT 65MPH ON THE INTERSTATE WHEN ANOTHER VEHICLE LOST CONTROL, WRECKED, AND CAME TO A COMPLETE STOP IN OUR LANE AND FACING US. MY HUSBAND BRAKED HARD BUT WE COULD NOT AVOID THE VEHICLE. WE TRULY HAVE NO IDEA HOW FAST WE WERE GOING AT IMPACT BUT I WOULD GUESS 30-40 MPH. IT HAD JUST STARTED RAINING LIGHTLY PRIOR TO THE ACCIDENT. SEAT BELTS AND GOD SAVED US. NO MAJOR INJURIES.
DRIVER IN WRONG LANE HIT MY VAN, WITH MOST OF IMPACT ON RIGHT FRONT SIDE OF VAN. BOTH VEHICLES WERE TOTALLED IN COLLISION. RIGHT FRONT PASSENGER SEAT BELT INITIALLY HELD, BUT RELEASED DURING COLLISION AND PASSENGER ENDED UP ON DRIVER'S ARMREST. NEITHER AIRBAG DEPLOYED. *TT
WE WERE IN AN AUTOMOBILE ACCIDENT RECENTLY AND HAVE A QUESTION ABOUT NEEDING TO REPLACE THE SEAT BELTS AND POSSIBLY QUESTION OF MALFUNCTION OF AIRBAGS. OUR TOYOTA SIENNA VAN WAS GOING ABOUT 35 MPH AND HIT STRAIGHT-ON A CAR THAT TURNED IN FRONT OF US HITTING THE DRIVER SIDE WITH EXTENSIVE DAMAGE WITH ESSENTIALLY NO BRAKING. ESSENTIALLY THE TOYOTA SUSTAINED A FRONT IMPACT COLLISION. THE AIRBAGS DIDN'T DEPLOY AND OUR REPAIR MECHANIC IS TELLING US THIS IMPACT WAS NOT SUFFICIENT TO DEPLOY AIRBAGS. THE DRIVER AND PASSENGER OF THE TOYOTA SUSTAINED CHEST INJURIES, KNEE INJURIES, WITH GENERALIZED PAIN, ESPECIALLY NECK, SHOULDERS, AND BACK. WE THINK THERE IS SOMETHING WRONG WITH THE AIRBAGS NOT DEPLOYING AND THE SEAT BELTS INVOLVED IN THE ACCIDENT SHOULD BE REPLACED. OUR AUTO MECHANIC IS TELLING US THAT AIRBAGS DID NOT DEPLOY BECAUSE OF INSUFFICIENT IMPACT, AND THE SEAT BELT DOES NOT NEED TO BE REPLACED. CAN YOU HELP US HOW WE GET THE CORRECT ANSWERS? SCOTT S. LEE 949-295-0438 CELL 949-598-3302 WORK SCOTTSLEE@COX.NET. *JB
THE VEHICLE'S RIGHT REAR WHEEL ALONG WITH THE AXLE/SPINDLE CAME OFF AFTER THE SPINDLE/AXLE SNAPPED WHILE DRIVING AT HIGH SPEED ON I-10 WESTBOUND NEAR POMONA, CA ON 9/22/2000 NIGHT. THE VEHICLE WENT TOTALLY OUT OF CONTROL AND CRASHED INTO THE CONCRETE CENTER DIVIDER AND FINALLY LANDED ON TOP OF THE CONCRETE DIVIDER WITH DIRECTION FACING EASTBOUND.*AK
THE VEHICLE LOST CONTROL AND CRASHED INTO THE CONCRETE MEDIUM DIVIDER AND LANDED ON TOP OF IT AFTER THE RIGHT REAR-AXLE SNAPPED AND THE WHEEL CAME OFF WHILE DRIVING AT 60MPH ON I-10 IN POMONA , CA ON 9/22/2000.
VEHICLE EXHIBITED SUDDEN UNINTENDEND ACCELERATION ON TWO PREVIOUS OCCASIONS. ON THIS THRID TIME IT CAUSED MY WIFE TO REAR END A JEEP CHEROKEE. THE FRONT OF THE VEHICLE, ABOVE THE BUMPER, WAS PUSHED ALL THE WAY TO THE ENGINE. THE AIRBAGS DID NOT DEPLOY. TOYOTA HAS BEEN CONTACTED PREVIOUSLY ON THE ACCELRATION PROBLEM, THEY SAY IT ISN'T THEIR PROBLEM, BUT WON'T GUARANTEE THAT IT WON'T HAPPEN AGAIN. *AK
HIT ON DRIVER SIDE AT 30MPH--VAN ROLLED OVER. *AK
ON AUGUST 25, 2010, I WAS TAKING MY GRANDCHILDREN TO RAINBOW STATION DAYCARE IN OUR TOYOTA SPORTS VAN SIENNA XLE, 1998. WARRENTON TOYOTA DEALER IN VIRGINIA PERFORMED A FULL 100,000-MILE SERVICE ON VAN ON JULY 10, 2010. I TURNED INTO THE PARKING LOT OF THE DAY CARE AT A SPEED OF 5 MPH WITH MY FOOT ON THE BRAKE. WHILE I WAS ABOUT TO PARK THE CAR, THERE WAS UNINTENDED SUDDEN ACCELERATION OF THE CAR AND CAR WENT FROM PARKING LOT TO SIDEWALK AND BEGAN GOING TOWARDS THE OFFICE OF THE DAYCARE. I TURNED THE STEERING TO THE RIGHT AS FAR AS I COULD IN ORDER TO GET AWAY FROM THE ENTRANCE OF THE DAYCARE AND THE LOBBY (BOTH HAVE A GLASS WALL) AND WAS TRYING TO GET BACK TO THE PARKING LOT THE CAR WOULD NOT STOP. I TRIED TO PUSH THE BRAKE AS HARD AS I COULD BUT THE CAR WOULD NOT STOP INSTEAD IT LEFT CAR TIRE TRACK MARKS ON THE SIDEWALK AND THE FRONT LAWN OF THE DAYCARE. THE CAR FINALLY HIT THE BRICK WALL AND STOPPED. FORTUNATELY THE GRANDCHILDREN WERE SAFE. MY RIGHT HAND WRIST BONE (RADIUS) WAS BROKEN. I HAD TO UNDERGO SURGERY. OUR CAR WAS TOTALED AND IS BEYOND REPAIR. TOYOTA IS TRYING TO FIND OUT HE CAUSE OF ACCIDENT. *TR
WHAT HAPPENED TO THE PRIUS IN CALIFORNIA THE SAME DID HAPPEN TO US BACK IN 1999 WITH OUR TOYOTA SIENNA VAN. MY WIFE WAS DRIVING ON I-5 IN OREGON. SHE PRESSED THE GAS PEDAL TO OVERTAKE A CAR AND THEN WHEN SHE PRESSED THE BRAKE TO SLOW DOWN THE BRAKES DIDN'T WORK. SHE DROVE INTO THE HWY MEDIAN FENCE TO STOP THE CAR. WHEN WE CONTACTED TOYOTA, THEY DIDN'T ADMIT ANY FAULT WITH THEIR CAR (THE SAME WHAT THEY ARE DOING NOW) AND TOLD US IT WAS OUR FAULT THAT WE DO NOT KNOW HOW TO USE THEIR BRAKES. WE HAVE SEVERAL CARS BUT WE DIDN'T HAVE A PROBLEM WITH OTHER CARS. I DIDN'T BUY A TOYOTA AFTER THAT CRASH BUT I AM ALSO WORRIED WHO ELSE THE PART SUPPLIER HAS BEEN SUPPLYING PARTS TO. I CAN BE REACHED AT [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY DAUGHTER WAS DRIVING A TOYOTA SIENNA, SUPERVISED BY MY WIFE. AT A TRAFFIC LIGHT WAITING TO MAKE A LEFT TURN, THE VAN ACCELERATED ONTO ONCOMING TRAFFIC CAUSING A HEAD-ON COLLISION. THE VAN WAS TOTALLED AND THE AIR BAGS DEPLOYED. NO ONE WAS HURT BUT THE ONCOMING CAR WAS ALSO A TOYOTA, SPEEDING THROUGH THE TRAFFIC. I ASKED THAT BOTH VEHICLES BE INSPECTED FOR SUDDEN ACCELERATION. HOWEVER, THE INSURANCE COMPANY AND POLICE FOUND IT EASIER TO BLAME THE ACCIDENT ON MY DAUGHTER THAN INVESTIGATE THE VEHICLES.
1998 TOYOTA SIENNA MINI VAN. INVOLVED IN A VEHICLE ACCIDENT WHERE THE MINI VAN RAN INTO ANOTHER VEHICLE. THE ACTUAL COLLISION OCCURRED AFTER THE BRAKES WERE FULLY APPLIED WHEN IT HIT THE VEHICLE IN FRONT. THERE WAS SIGNIFICANT DAMAGE TO THE SIENNA, SO MUCH SO THAT THE RADIATOR WAS DAMAGED AND LEAKING. THE PROBLEM WAS THAT NEITHER THE DRIVERS OR PASSENGER SIDE AIRBAG DID NOT DEPLOY. THERE WAS APPROXIMATELY 120,000 MILES ON THE VEHICLE AND ALL MECHANICAL WORK HAD BEEN DONE BY THE DEALER OR OTHER CERTIFIED MECHANIC. SEAT BELTS WERE IN USE AND DID WORK PROPERLY. A CHILD SAFETY SEAT WAS IN USE IN THE SECOND ROW SEAT AND IT ALSO WORKED PROPERLY. *TR
THREE YEAR AGO I BOUGHT 4 SPORTIVA WHEELS FOR MY 1998 TOYOTA SIENNA. THE MODEL OF THIS WHEEL WAS MILANO. ON MAY 25, 2006 MY WIFE WAS DRIVING HOME WITH MY 5 YEAR OLD KID AND ON ROAD 116 KM 0.2 LAJAS, PUERTO RICO ONE OF THE WHEELS BROKE IN THE CENTER AND MY WIFE LOST CONTROL OF THE MINIVAN FOR A FEW SECONDS. HOPEFULLY SHE AND MY SON DON'T HAVE ANY INJURIES BUT SHE WAS VERY SCARED. IF SHE WERE DRIVING AT MUCH HIGHER SPEED AT THAT TIME MY WIFE AND KID COULD HAVE BEEN KILLED. SHE WAS DRIVING AT 25 MPH BECAUSE IT WAS A TURN. MY CAR HAS DAMAGE TO THE FRONT FENDER, BRAKE DISK, FRONT AXLE, TIRE ETC... THE REST OF THE WHEELS ARE CRACKED IN THE SAME AREA. I'M WRITING THIS COMPLAINT BECAUSE SOMEBODY THAT HAVE THIS WHEELS CAN DIE AND I WILL HAVE TO SPEND MUCH MONEY TO FIX MY CAR. *JB
VEHICLE WAS PARKED ON AN INCLINE WITH NO KEYS IN PARK AND VEHICLE ROLLED THROUGH THE GARAGE DOOR. MANUFACTURER WAS NOT ABLE TO DUPLICATE THE DEFECT.*AK
MY WIFE WAS DRIVING A 98 TOYOTA SIENNA WITH KIDS ON THE FREEWAY IN A COMUTER LANE. ALL OF A SUDDEN THE STEERING WHEEL STARTED VIBRATING AND LOCKED IN LEFT POSITION. AS A RESULT THEY ENDED UP CRASHING IN THE MIDDLE DIVIDER HEAD ON. THE VAN TOOK A 180 DEGREE SPIN AND HIT FROM THE BACK. WE HAVE DONE 99000 MILES ON THIS VAN IN LAST 5 YEARS. THIS IS TOTALLY A MALFUNCTION OR MECHANICAL FAILURE OF STEERING WHEEL. WE HAVE DONE LONG TRIPS WITH OUR VAN IN THE PAST 5 YEARS AND NEVER HAD PROBLEM. ALSO THE AIR BAGS DID NOT OPEN UP EVEN THOUGH THE IMPACT WAS SO SEVERE.
THE STEERING WHEEL WAS TURNED IN THE RIGHT POSITION AND THE DRIVER WAS IN THE PROCESS OF STRAIGHTENING IT WHEN IT LOCKED UP. THIS CAUSED LOST OF CONTROL OF THE VEHICLE. THE VEHICLE HAD GONE INTO THE HIGHWAY DIVIDER AND WAS TOTALED. THE CAUSE OF THE FAILURE WAS UNDETERMINED. *AK *SCC *JB
WHILE DRIVING AT 30MPH VEHICLE WAS HIT IN REAR AND SLAMMED INTO A VEHICLE IN THE FRONT, AND NONE OF THE AIR BAGS DEPLOYED ON IMPACT.*AK
MY WIFE WAS DRIVING ON I-5 ON OUR 1998 TOYOTA SIENNA VAN, WHEN THE BRAKES GOT LOCKED-UP AND WE STARTED SKIDDING. THE VEHICLE WENT OUT OF CONTROL AND SWERVED TO TO THE MEDIAN AND COLLIDED WITH THE CABLE DIVIDER. WE ALL SURVIVIVED BECAUSE OF THE CABLE, THE VAN IS STILL IN BODY SHOP. I AM WORRIED ABOUT THE SAFETY OF ITS BRAKE SYSTEM AND THE RELATED PARTS. *AK
WHILE DRIVING AT 65 MPH VEHICLE RACED FORWARD, CAUSING THE CONSUMER TO HIT A WALL AND THROTTLE CABLE TO PINCH. FRONT LEFT SIDE OF VEHICLE WAS THE SIDE THAT HIT THE WALL. *AK
MY 98 TOYOTA SIENNA FAILED TO RESPOND TO THE ACELERATOR WHILE I WAS MAKING A LEFT TURN TWICE ON 6/22/05. ON THE SECOND TIME, THE ENGINE FAILED. I WAS ABLE TO RESTART THE ENGINE, AND GO BACK HOME THREE BLOCKS AWAY WHERE THIS HAPPENED. I PARKED MY CAR INSIDE MY GARAGE, WENT INSIDE MY HOUSE AND LUCKILY I HAD TO GO BACK TO THE GARAGE IMMEDIATELY, BECAUSE MY CAR WAS ON FIRE. I AM STILL WAITING FOR MY NSURANCE COMPANY TO DO THEIR INVESTIGATION AND I OPENED A CLAIM WITH TOYOTA, SINCE I DID ALL THE NECESSARY MAINTENANCE AND THE CAR WAS FINE UNTIL THAT DAY. HOW CAN I BE SURE I AM GOING TO FIND OUT THE TRUTH WHY THE CAR GOT ON FIRE AND IF THERE IS ANY PROBLEM RELATED TO THE YEAR AND MODEL OF MY CAR THAT MAY EXPALIN WHAT HAPPENED? SOMETIME AGO I RECEIVED A LETTER FROM TOYOTA SAYING THAT THEY WERE EXTENDING THE WARRANTY ON TRANSAXLE CASE AND INTERNAL PART, TORQUE CONVERTER AND PARTS RELATED TO THE TRANSAXLE BECAUSE CERTAIN MODELS OF SIENNA HAD A "NO MOVEMEN" OR "SLIPPING CONDITION" RELATED TO THAT PARTS. MY CAR WAS FINE UNTIL THE MORNING OF 6/22/05 AND THEN DID NOT RESPOND TO THE ACCELERATOR TWICE (IS THIS WHAT THEY CALL NO MOVEMENT OR SLIPPING CONDITION?) AND THEN GOT ON FIRE. DOES THE FIRE COULD HAPPEN BECAUSE O ANYTHING RELATED TO THE TRANSAXLE CASE AND INTERNAL PARTS ANY OTHER PARTS RELATED TO IT? I AM AFRAID, SINCE I AM THE ONLY ONE WHO HAS ANYTHING TO LOOSE , THAT TOYOTA WON'T TAKE RESPOSIBILITY FOR THIS AND MY INSURANCE COMPANY ALREADY ADVISED ME THAT THEY DO NOT COVER THE CAUSE OF FIRE ONLY DAMAGES CAUSED BY THE FIRE, THEY DO NOT COVER RENTAL CARE WHILE MY CAR IS INCVESTIGATED AND I DON'T FEEL THAT THEY ARE IN ANY HURRY TO DO SOLVE MY PROBLEM. I WOULD LIKE TO KNOW IF THERE IS ANY WAY TO GET AN INVESTIGATION OF THE CAUSE OF THE FIRE FROM SOMEONE WHO HAS NO INTEREST IN THE CASE, WHO IS NOT THE ONE TO TAKE RESPONSIBILITY OR NOT, OR WHO IS NOT THE ONE IN CHARGE TO COVER THE EXPENSES RELATED TO WHAT HAPPENED TO MY CAR? THANK YOU VERY MUCH.
LOUD BANG FROM EGINE FOLLOWED BY FIRE. DEALER SAYS ENGINE THREW A ROD AND FOUND HOLE IN ENGINE. ALSO DAMAGE TO RIGHT AXLE FROM PROJECTILE FROM ENGINE. COMPLAINED ABOUT WHITE SMOKE AT STARTUP TO DEALER AT 22,500 MILE SERVICE, BUT DEALER FOUND NO PROBLEMS. NOW DEALER REFUSES TO HONOR WARRANTY CLAIMING THAT SLUDGE IS IN ENGINE. WHEN I HAD SIMILAR SMOKE PROBLEM WITH 1998 TOYOTA CAMRY, DEALER ADVISED THAT THE VALVE SEALS WERE DEFECTIVE AND REPLACED THE VALVE SEALS AND GASKET UNDER WARRANTY. INTERNET SERCHES HAVE REVEALED AT LEAST ONE AND POSSIBLY AS MANY AS THREE OTHER SIMILAR ENGINE FAILURES DUE TO SLUDGE AFTER COMPLAINTS WERE MADE TO THE DEALER OF WHITE SMOKE AT STARTUP. I ALSO FOUND MULTIPLE REPORTS OF ENGINE FAILURE ASSOICIATED WITH WHITE SMOKE AT STARTUP WHEN DOING SEARCHES REGARDING THE CAMRY. WHEN I WENT TO DEALER TO REMOVE ARTICLES FROM THE VAN AFTER IT WAS TOWED, THE SERVICE ADVISOR POINTED OUT THE LEFT REAR TIRE, ON WHICH APPROXIMATELY 10-12 INCHES OF THE TREAD HAD SEPARATED FROM THE BODY OF THE TIRE. THIS IS FIRESTONE FR 680 TIRE WITH LESS THAN 30,000 MILES ON IT. THE TIRE WAS CHECKED AND WAS FINE PRIOR TO OUT TRIP TO PICK UP OUT EIGHT YEAR OLD DAUGHTER FROM SUMMER CAMP. THE ENGINE FAILURE AND FIRE AND THE SEPARATION OF THREAD OF THE TIRE OCCURRED AFTER WE HAD DRIVEN FOR APPROXIMATELY 2 HOURS IN 100 DEGREE PLUS TEMPERATURES WHILE RETURNING FROM THE CAMP. LOCAL POLICE AND FIRE DEPARTMENT WAS CALLED TO THE SCENE.( DOT NUMBER: )
