TroubleCAR
61
Trouble

2004 Toyota Sienna

Complaints: 2062Avg mileage: 77,483 miSince: Aug 2003
2 deathsCrashFire180 injured

Problem Areas

Body: Door
354
Structure:Body
281
Latches/Locks/Linkages
228
Steering
148
Structure
145
Electrical System
116
Vehicle Speed Control
100
Unknown or Other
87
Tires
85
Seat Belts
74

Complaints Over Time

Recent Complaints

VEHICLE SPEED CONTROL
Mar 9, 2010CHADDS FORD, PA
2 deathsCrash

TL*THE DRIVER OWNED A 2004 TOYOTA SIENNA. WHILE DRIVING 60 MPH, THE DRIVER CRASHED INTO A SEMI-AUTOMATIC TRUCK. THE DRIVER AND A PASSENGER IN THE FRONT SEAT WERE KILLED AS A RESULT OF THE CRASH. THE CONTACT STATED THAT THERE WERE NO INDICATIONS THAT THE BRAKE WAS APPLIED AND THAT THE VEHICLE MAY HAVE ACCELERATED FORWARD. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE. UPDATED 04/22/10 *BF UPDATED 06/14/10.*JB UPDATED 9/29/11*CW

AIR BAGS
90,000 miJan 26, 2017SAN ANTONIO, TX
Crash3 injured

MY CAR WAS MOVING AT 5 MPH GOING INTO A PARKING LOT WHEN A HIGH SPEEDING TRACK JUMPED OUT OF HIGHWAY, HIT MY CAR STRAIGHT ON THE RIGHT SIDE,THE STRONG IMPACT CAVED THE SIDE DOOR MORE THAN ONE FOOT,CURTAIN AIR BAGS OR ANY AIR BAGS IN THE CAR,DID NOT DEPLOY.$7000 IN DAMAGE REPAIR,$6000 IN MEDICAL BILLS. INJURIES SUSTAINED COULD HAVE BEEN AVOIDED IF AIR BAGS DEPLOYED. INCIDENT WAS REPORTED TO TOYOTA MANY MONTHS AGO,AND BEING IGNORED.....UPDATED 03/29/17 *BF *TR *CN

AIR BAGS
157,331 miApr 7, 2016SNOQUALMIE, WA
Crash1 injured

VEHICLE WAS TURNING LEFT ONTO AN INTERSTATE ON RAMP WHEN IT WAS IMPACTED ON THE FRONT BY AN ONCOMING VEHICLE. FRONT DRIVER AND PASSENGER AIRBAGS DEPLOYED. THE DRIVER RECEIVED 2ND DEGREE BURNS ON LEFT ARM, AND 2ND AND 3RD DEGREE BURNS ON THE ABDOMEN. THE DRIVER WAS THE ONLY PERSON IN THE VEHICLE.

AIR BAGS
Apr 10, 2014CLERMONT, FL
Crash2 injured

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT AND SHIFT LOCK SOLENOID RECALL NOTICE, RECEIVED AFTER ACCIDENT. *SMD THE CONSUMER AND HER HUSBAND WERE INVOLVED IN AN ACCIDENT, WHEN THE VEHICLE SUDDENLY SURGE FORWARD, AFTER TURNING INTO A PARKING SPOT. THE VEHICLE VIOLENTLY CRASHED INTO THE CONCRETE STOREFRONT WALL. ALSO, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JB UPDATED 08/07/14

AIR BAGS
164,000 miOct 21, 2013SUNNYVALE, TX
Crash1 injured

THE SIENNA WAS IMPACTED FROM THE REAR WHEN STOPPED AT A STOP LIGHT. THE REAR, MOVING VEHICLE WAS TRAVELING AT 30-40 MPH. THE TOYOTA SIENNA THEN HAD IMPACT AT THE FRONT INTO ANOTHER VEHICLE. THIS THREE CAR PILE UP RESULTED IN THE SIENNA BEING A TOTAL LOSS/NOT REPAIRABLE. THE AIR BAGS FOR THE FIRST AND THIRD VEHICLES DEPLOYED ON IMPACT, AND NO INJURIES IN THOSE VEHICLES WERE REPORTED. THE AIR BAGS IN THE SIENNA DID NOT DEPLOY, AND RESULTED IN THE DRIVER RECEIVING A SEVERE NECK SPRAIN AND LOWER BACK PAIN. DRIVER WAS TAKEN BY AMBULANCE TO HOSPITAL AND RELEASED WITH WORK RESTRICTIONS FOR THREE DAYS. *TR

AIR BAGS
185,000 miJul 10, 2012YUCAIPA, CA
Crash3 injured

TL* THE CONTACT OWNED A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SIDE TIRE BLEW OUT, CAUSING THE VEHICLE TO ROLL OVER. NONE OF THE AIR BAGS DEPLOYED DURING THE CRASH. TWO PASSENGERS IN THE VEHICLE SUFFERED NECK INJURIES AND THE CONTACT SUFFERED AN INJURY TO THE ARM. THE VEHICLE WAS DESTROYED DURING THE CRASH. THE CONTACT DID NOT CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 185,000.

VEHICLE SPEED CONTROL
25,000 miFeb 23, 2011COPLEY, OH
Crash1 injured

TL* THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A CONCRETE WALL. THE AIR BAGS THEN DEPLOYED AND THE CONTACT SUSTAINED INJURIES TO THE KNEE AFTER STRIKING THE STEERING WHEEL. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE NOR WAS THE VEHICLE TAKEN TO THE DEALER FOR DIAGNOSIS. THE REPAIRS AND FAILURE WERE BEING HANDLED BY THE CONTACTS INSURANCE COMPANY. THE VEHICLE WAS TOWED TO AN AUTO REPAIR CENTER. THE FAILURE MILEAGE WAS 25,000.

AIR BAGS:FRONTAL
64,000 miAug 24, 2010METROPOLIS, IL
Crash1 injured

MY WIFE RAN OFF THE ROAD IN HER 2004 TOYOTA SIENNA AND STRUCK A DITCH. THE CAR SUSTAINED OVER $7,000 DAMAGES TO THE FRONT END. MY WIFE SUFFERED A FRACTURED VERTEBRAE. THE AIR BAGS FAILED TO DEPLOY. SPEED AT TIME OF ACCIDENT WAS APPROXIMATELY 60 MPH. *TR

VEHICLE SPEED CONTROL
106,000 miMay 20, 2010CANTON, GA
Crash1 injured

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING AT RELATIVELY LOW SPEEDS OF 3 MPH AND REMOVING HER FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE ABNORMALLY ACCELERATED AND PROCEEDED TO CRASH INTO A CEMENT POLE. SHE SUFFERED INJURIES TO HER KNEES AND THERE WAS SUBSTANTIAL FRONT END DAMAGE TO THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY REPAIRED THE VEHICLE BODY DAMAGE. THE DEALER WAS UNABLE TO LOCATE OR DUPLICATE THE UNWARRANTED ACCELERATION FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 106,000.

AIR BAGS
118,000 miMay 13, 2010SIMI VALLEY, CA
Crash3 injured

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AT 65 MPH, THE VEHICLE WAS INVOLVED IN A CRASH BUT THE AIR BAGS DID NOT DEPLOY. THREE PEOPLE WERE INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 118,000.

VEHICLE SPEED CONTROL
43,000 miApr 29, 2010FLOWER MOUND, TX
Crash1 injured

I WAS DRIVING IN THE MIDDLE LANE ON A THREE LANE ROAD. I ARRIVED AT A TRAFFIC LIGHT AND CAME TO A COMPLETE STOP. I WAS STANDING IN A TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE. STANDING IN THE SAME TRAFFIC LIGHT, THERE WERE MANY CARS IN FRONT OF MY VEHICLE AND SEVERAL CARS BEHIND MY VEHICLE. SUDDENLY, I FELT MY VEHICLE WAS ATTEMPTING TO MOVE AND SMELLED BURNING RUBBER FROM THE RIGHT FRONT TIRE. AT THE SAME TIME MY FOOT WAS STILL APPLIED FIRMLY TO THE BRAKES AND MY VEHICLE JUMPED WITH A GREAT FORCE COLLIDING WITH THE VEHICLE IN FRONT ME, WHICH CAUSED ANOTHER IMPACT AND A THIRD IMPACT. THE POINT OF IMPACT ON MY VEHICLE WAS THE RIGHT SIDE OF THE FRONT OF THE VEHICLE. THE LEFT FRONT TIRE WAS ONLY TWO WEEKS OLDAND THE OTHER THREE TIRES WERE APPROXIMATELY 12,000 MILES. THE TWO FRONT AIR BAGS DEPLOYED AND THE VEHICLE WAS TOTALED. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT AND SUFFERED A TINY FRACTURE IN THE RIP CAGE AS A RESULT OF THE AIRBAG IMPACT. THIS WAS THE FIRST TIME WE HAD EXPERIENCED A CASE OF SUDDEN ACCELERATION. *TR

VEHICLE SPEED CONTROL
41,000 miMar 5, 2010SATELLITE BEACH, FL
Crash1 injured

3-5-10 AT ABOUT 11:39AM I WAS MAKING A LEFT TURN INTO A PARKING SPACE IN FRONT OF MY CONDOMINIUM WHEN MY 2004 TOYOTA SIENNA SUDDENLY LURCHED FORWARD AND JUMPED THE PARKING STOP AND HIT A CEMENT WALL. I TRIED TO BRAKE THE CAR AND THEY DID NOT WORK. I HAD NEW BRAKE PADS ON 3-1-10 AND MY CAR SERVICED. THE CAR WAS TOWED TO BEACHSIDE AUTO BODY REPAIR, INDIAN HARBOUR BEACH, FL 32937. FRONT END DAMAGE. WE ASKED THAT THEY HAVE A MECHANIC INSPECT THE CAR. *TR

VEHICLE SPEED CONTROL
50,000 miFeb 25, 2010SIOUX CITY, IA
Crash1 injured

IN MAY OF 2008, I WAS ATTEMPTING TO PULL MY 2004 TOYOTA SIENNA INTO THE GARAGE. I WAS IDLING WHEN SUDDENLY THE VEHICLE TOOK OFF. I WAS STANDING WITH BOTH FEET ON THE BRAKE AND COULD NOT STOP. I CRASHED THROUGH THE REAR OF THE GARAGE AND HIT A TREE WHICH RIPPED THE RIGHT TIRE AND AXLE FROM THE DRIVE SHAFT. AT THAT POINT, I CAN TO A STOP HOWEVER THE ENGINE CONTINUED TO RACE UNTIL I TURNED OFF THE VEHICLE. MY 2 YEAR OLD DAUGHTER HAD BEEN RIGHT OUTSIDE THE BACK DOOR OF THE GARAGE WHEN I CRASHED THROUGH. SHE WAS SOMEHOW PUSHED OFF TO THE SIDE. THE BACK PORTION OF THE WALL AND THE BACK DOOR WENT ABOUT 30 FEET INTO THE BACKYARD. THE TREE I HIT WAS ABOUT 45 FEET BEHIND THE GARAGE. I TRAVELED FOR ANOTHER 50 FEET AFTER HITTING THE TREE AND LOSING MY RIGHT FRONT TIRE. WHEN WE HAD THE VEHICLE LOOKED AT BY THE TOYOTA DEALERSHIP IN SIOUX CITY, IA, THEY SAID NOTHING WAS WRONG WITH THE VEHICLE. SINCE IT HAS BEEN REPAIRED, THE ELECTRONIC SPEED CONTROL WILL QUIT WORKING AT TIMES AND THERE ARE ERROR LIGHTS THAT SHOW UP ON THE DASHBOARD. I BELIEVE IT IS AN ESC LIGHT AND THE CHECK ENGINE LIGHT THAT SHOW UP WHEN THE SPEED CONTROL QUITS WORKING. ONCE THESE LIGHTS GO AWAY, THE SPEED CONTROL WILL CONTINUE WORKING AGAIN. *TR

AIR BAGS:FRONTAL
Jun 5, 2009MT JULIET, TN
Crash1 injured

I WAS DRIVING A 04 TOY SIENNA AND HYDROPLANED. I HIT A GUARDRAIL AND BOTH AIRBAGS DID DEPLOY. MY AIRBAG CAUSED 2ND DEGREE BURNS ON MY STOMACH AND ARM. IT BURNED A SOFTBALL SIZE HOLE IN MY SHIRT. THE BURN WAS APPROXIMATELY 4 INCHES BY 7 INCHES ON MY STOMACH AND BLISTERED. MY HUSBANDS AIRBAG DEPLOYED CAUSING HIM NO INJURY OR BURN. *TR

VEHICLE SPEED CONTROL
30,000 miSep 15, 2008MELVILLE, NY
Crash1 injured

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING LESS THAN 30 MPH IN THE RIGHT LANE, THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE ALMOST CRASHED INTO THE MEDIAN. THE CONTACT STEERED TO THE LEFT AND THE VEHICLE SUDDENLY BEGAN TO ACCELERATE UNEXPECTEDLY. HE ATTEMPTED TO AVOID ONCOMING TRAFFIC, BUT WAS UNABLE TO SLOW THE VEHICLE DOWN OR COME TO A COMPLETE STOP. THE CONTACT PULLED INTO A PARKING LOT AND THE VEHICLE CRASHED INTO A CAR WASH. THE CRASH OCCURRED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE IS CURRENTLY AT A SALVAGE YARD PROVIDED BY THE INSURANCE COMPANY. THE DRIVER SUSTAINED A FRACTURED STERNUM AND THE FRONT PASSENGER NEEDED 12 STITCHES IN HER RIGHT HAND. THE TWO REAR PASSENGERS WERE UNINJURED. A POLICE REPORT WAS FILED. THE CONTACT CONDUCTED ONLINE RESEARCH, BUT FOUND NO RECALLS FOR THE VEHICLE. HE DID, HOWEVER, FIND AN INVESTIGATION PERTAINING TO THIS FAILURE, BUT IT HAD BEEN CLOSED WITHOUT ANY RECALLS ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 30,000. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB

SEAT BELTS
55,000 miSep 8, 2008MEDINA, WA
Crash2 injured

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 40 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THERE WERE 30-40 YARDS BETWEEN THE CONTACT'S VEHICLE AND THE PRECEDING VEHICLE. THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD. THE BRAKES GRABBED MOMENTARILY, BUT THEN BECAME "MUSHY." THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AND CAUSED INJURIES TO THE OCCUPANT IN THE OTHER VEHICLE. THE PASSENGER'S SEAT BELT DID NOT ENGAGE PROPERLY, CAUSING THE PASSENGER TO STRIKE THE DASHBOARD AND SUSTAIN MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 55,000.

SERVICE BRAKES, HYDRAULIC
50,000 miSep 6, 2008MEDINA, WA
Crash2 injured

DRIVING OUR '04 SIENNA AT ABOUT 30-40 MPH IN FLOW WITH TRAFFIC WITH ABOUT 30-40 YARDS OF SEPARATION HAD TO BRAKE FOR SUDDENLY STOPPING TRAFFIC IN FRONT WHEN BRAKE PEDAL WENT TO THE FLOOR WITH SHOCKING MUSHINESS FAILING TO STOP IN TIME RESULTING IN TOTALING OF OUR VEHICLE AND SIGNIFICANT DAMAGE TO VEHICLE WE STRUCK. *TR

VEHICLE SPEED CONTROL
71,000 miJul 2, 2008WATCHUNG, NJ
Crash1 injured

I HAD SLOWED MY CAR TO ALLOW A GROUP TO PASS AND WAS MAKING A LEFT HAND TURN INTO A PARKING SPOT. MY CAR LURCHED FORWARD AND SPED FORWARD NEARLY STRIKING A GROUP OF TEENAGERS. I PLOWED THROUGH THREE CEMENT PILLARS AND A FLOWER POT AND FINALLY CAME TO REST. MY ENGINE WAS REVVING AND MY FOOT WAS ON THE BRAKE. *TR UPDATED 12/02/09 *BF UPDATED 12/03/09 THE CONSUMER ALSO STATED THE AIR BAGS DID NOT DEPLOY. UPDATED 12/03/09

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
42,056 miApr 3, 2006BEALETON, VA
Crash1 injured

DT*: THE CONTACT STATED INTERMITTENTLY WHILE APPLYING BRAKE PRESSURE, THE PEDAL WILL GO TO THE FLOOR. IN ADDITION, THE VEHICLE ACCELERATED WITHOUT WARNING CAUSING AN ACCIDENT. ONE PERSON SUSTAINED MINOR INJURIES AND THERE WAS A CRASH AND PROPERTY DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DUPLICATED AND THE CONTACT WAS INFORMED THAT THE VEHICLE IS FUNCTIONING NORMALLY.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
3,000 miNov 16, 2004POWELL, TN
Crash1 injured

MY WIFE WAS TRYING TO BACKUP, WHEN SHE PUT THE VAN IN GEAR AND PUSHED THE GAS, NOTHING HAPPENED. SHE LET HER FOOT OF THE GAS AND THE 2005 VAN STARTING ROLLING. SHE THEN APPLIED THE BRAKES, BUT THEY DID NOT WORK, THE BRAKES WENT COMPLETELY TO THE FLOOR. SHE THEN ROLLED DOWN A VERY STEEP BACKWARDS AND HIT A TREE, THIS IS A BIG PROBLEM< TOYODA BETTER DO SOMETHING BEFROE SOMEONE DIES. BUT MY GUESS IS THAT SOMEONE ALREADY HAS.*AK

Other Sienna Years

Other Toyota Models