TroubleCAR
61
Trouble

2000 Toyota Sienna

Complaints: 363Avg mileage: 94,080 miSince: Sep 1999
CrashFire26 injured

Problem Areas

Power Train:Automatic Transmission
47
Body: Door
30
Engine: Gasoline
29
Tires
28
Engine and Engine Cooling:Engine
18
Vehicle Speed Control
16
Doors: Latch
16
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
14
Latches/Locks/Linkages
14
Unknown or Other
13

Complaints Over Time

Recent Complaints

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
35,000 miDec 1, 2003SALISBURY, MD
CrashFire

MULTIPLE PROBLEMS WITH MY 2000 TOYOTA SIENNA XLE, FIRST THE CAR HAD PROBLEMS WITH BATTERY DRAIN AND NOT STARTING, THEY REPLACED THE RADIO AMPLIFIER TWICE BEFORE FIXING IT, THE POWER WINDOW ON THE DRIVER SIDE BROKE AT 35,000 MILES. THE BACK HATCH SHEETMETAL IS ALL DENTED JUST FROM CLOSING IT AND PUSHING ON THE HANDLE. THE WORST ONE IS THAT THE VAN HAS BEEN BLOWING A LOT OF BLUE SMOKE AND BURNING OIL, 4 QUARTS IN THE LAST 750 MILES. SO FAR NO HELP FROM THE DEALER.*AK

VEHICLE SPEED CONTROL
Apr 11, 2016GLENSIDE, PA
Crash1 injured

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN RATE OF SPEED, THE VEHICLE INDEPENDENTLY SURGED FORWARD AT A HIGH RATE OF SPEED. THE CONTACT SWERVED AND CRASHED INTO A WALL. THE DRIVER'S AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED EXTENSIVE BRUISING TO THE LEFT KNEE AND STERNUM, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

AIR BAGS
200,000 miDec 7, 2012TRION, GA
Crash1 injured

ON MY WAY TO WORK WHEN A DEER RAN OUT IN FRONT OF ME. I HIT THE DEER ON THE FRONT PASSENGER SIDE CAUSING ME TO LOSE CONTROL. RAN OFF INTO DITCH FLIPPED OVER AND WAS TRAPPED. THE AIRBAG DID NOT DEPLOY EVEN WHEN THE FIRE DEPT CUT ME OUT. THEY HAD TO CUT THE STEERING WHEEL OFF MY LEGS. NO AIRBAG DEPLOYED ON EITHER SIDE. *TR

FUEL SYSTEM, GASOLINE
113,000 miSep 16, 2006HOFFMAN ESTATES, IL
Crash2 injured

FOLLOWING AN ACCIDENT WHERE I WAS REAR ENDED I STARTED HAVING PROBLEMS FILLING THE FUEL TANK. THE PUMP WOULD CLICK OFF AS IF IT WAS FULL AT .70 CENTS AND WOULD CONTINUE THIS WHILE FILLING THE TANK WHEN THE TANK WAS CLEARLY EMPTY. I WAS ADVISED BY SEVERAL PEOPLE TO MOVE THE HANDLE AROUND WHILE FILLING THIS DID NOT HELP. IT WAS INSPECTED BY THE BODY SHOP WHO SAID THEY COULD FIND NOTHING WRONG & ADVISED ME TO TAKE IT TO THE DEALER. THE FILLING PROBLEM CONTINUED & ACTUALLY GOT WORSE & WAS TAKING LONGER & LONGER TO FILL. TODAY I WENT TO FILL IT GOT TO ABOUT 2 1/2 GALLONS AND FUEL STARTED COMING OUT OF THE TANK AS IF I OVERFILLED IT. I TRIED TO FILL IT AGAIN IT DID THE SAME THING EVERY TIME. ALSO QUITE A BIT OF FUEL SPILLED OUT ON EACH ATTEMPT. *NM

POWER TRAIN:AUTOMATIC TRANSMISSION
70,000 miSep 14, 2004FRANKFORT, IL
Crash1 injured

I BACKED DOWN THE DRIVEWAY. THERE WAS A TRASH CAN IN THE WAY AT THE BOTTOM OF THE DRIVEWAY, SO I PUT THE CAR IN PARK AND HOPPED OUT TO MOVE THE CAN. I TURNED TO GET BACK IN THE CAR AND FOUND IT MOVING FORWARD UP THE DRIVEWAY. I CHASED THE CAR UP THE DRIVEWAY. IT RAN OVER A JOGGERBUGGY AND STRUCK A RETAINING WALL BEFORE I WAS ABLE TO GET INTO IT AND STOP IT.

AIR BAGS:FRONTAL
Jul 8, 2004LOS ANGELES, CA
Crash1 injured

WHILE DRIVING 12 MPH CONSUMER LOST CONTROL OF THE VEHICLE AND IT CRASHED INTO A POLE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MAJOR INJURIES, BUT WAS NOT TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
38,000 miJan 15, 2004WEST CHESTER, OH
Crash1 injured

FRONT PASSENGER WINDOW DOES NOT CLOSE COMPLETELY. MIDDLE RIGHT AND LEFT SEAT BELTS LOCK PASSENGERS TO SEAT WITHOUT UNDUE MOTION. NOTIFIED DEALER SEVERAL TIMES, UNABLE TO FIX THE PROBLEM. FRONT PASSENGER SEAT BELT FAILED TO LOCK PASSENGER DURING REAR END COLLISION.

SEAT BELTS:REAR/OTHER
12 miJul 5, 2003WEST CHESTER, OH
Crash1 injured

SINCE LEASING THE CAR NEW 3 YRS. AGO, WE'VE TAKEN THE CAR BACK TO THE DEALER A COUPLE OF TIMES BECAUSE THE MIDDLE ROW SEAT BELTS LOCK UP. TWO WEEKS AGO WE WERE IN A CAR ACCIDENT, THE FRONT PASSENGER SEAT BELT DID NOT LOCK, ALLOWING THE PASSENGER TO BE THROWN TO THE DASH AND BACK.*AK

POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 15, 2003HINSDALE, IL
Crash1 injured

VEHICLE, WITH NO ONE IT IT BUT RUNNING, SHIFTED OUT OF PARK AND INTO REVERSE (AFTER STANDING STILL FOR AT LEAST A FULL MINUTE OR TWO). VEHICLE BACKED DOWN DRIVEWAY CAUSING DAMAGE TO VEHICLE AND HOUSE. I'M NOT A CARELESS PERSON, SO I CHECKED YOUR DATABASE AND SEE THIS HAS HAPPENED TO OTHERS.

AIR BAGS:FRONTAL
Aug 23, 2001FT BRAGG, NC
Crash2 injured

WHILE DRIVING CONSUMER WAS INVOLVED IN A 35 MPH RIGHT FRONTAL COLLISION, TOTALLY DAMAGING FRONT END. ALSO, UPON IMPACT, DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS FAILED TO DEPLOY. CAUSE HAS YET TO BE DETERMINED. *AK

AIR BAGS:FRONTAL
Aug 1, 2001ST CLARA, CA
Crash1 injured

WHILE DRIVING 55MPH AIR BAGS DIDNOT DEPLOY WHEN ANOTHER VEHICLE PULLED IN PATH AND CONSUMER REARENDED THE VEHICLE.*AK

UNKNOWN OR OTHER
Feb 7, 2001SAN GERMAN, PR
Crash1 injured

ESTANDO MI HIJA DETENIDA PARA DOBLAR A LA IZQUIERDA FUE IMPACTADA POR OTRO VEHMCULO POR LA PARTE POSTERIOR. ESTO PROVOCS QUE NUESTRO VEHMCULO IMPACTARA OTRO QUE SE MOVIA EN DIRECCISN CONTRARIO AL NUESTRO. LUEGO NUESTRA VAN SE AUTO-ACELERS DE FORMA ESPONTANEA SIN QUE MEDIARA ACCISN PARA TAL COMPORTAMIENTO . MI HIJA QUE MANEJABA PERDIO EL CONTROL SOBRE DICHO VEHICULO SIENDO IMPOSIBLE CONTROLARLA EN UN RECORRIDO DE UNOS 150 PIES DE DISTANCIA. ALLM SE DETUVO AL IMPACTAR UN ARBOL A ORILLAS DE LA CARRETERA. EL VEHICULO FUE DECLARADO PERDIDA TOTAL POR LA ASEGURADORA UNIVERSAL INSURANCE DE PUERTO RICO. ESTE ACCIDENTE OCURRIO EN EL MUNICIPIO DE SAN GERMAN. ESCRIBI UNA CARTA AL PRESIDENTE DE LA TOYOTA EN PUERTO RICO RELATANDOLE ESTO MISMO QUE AQUI LES NARRO. HE RECIBIDO UNA CARTA DE ELLOS DONDE ME INDICAN QUE VAN A INVESTIGAR. QUISIERA QUE SE INVESTIGARA MAS A FONDO LAS CAUSAS QUE PROVOCARON ESTA ACELERACISN SZBITA DE ESTE VEHMCULO. PUDIERAMOS ESTAR SALVANDO OTRAS VIDAS SI LO HACEN PRONTO. EL VEHMCULO FUE DECLARADO PERDIDA TOTAL. LA ASEGURADORA SE LLEVS ESTE Y DESCONOZCO EL LUGAR DONDE LO DEPOSITARON. POR TAL RAZSN NO PUEDO DARLE OTROS DATOS SOBRE EL MISMO. AUN DESPUES DE IMPACTAR EL ARBOL ESTE VEHICULO SE QUEDS ACELERADO Y LAS GOMAS SE PULVERIZARON POR LA ACCISN DE ESTAS CONTRA EL PAVIMENTO. OTRA PERSONA LUEGO ENTRO AL VEHICULO Y RETIRO LA LLAVE DEL ENCENDIDO TENGO FOTOS DEL ACCIDENTE Y TESTIGOS DEL MISMO. ESTE ACCIDENTE FUE REPORTADO A LA POLICMA. EL JUICIO SOBRE EL MISMO SE VERA EN EL MES DE MARZO DE 2001. ATENTAMENTE, FILIX RODRMGUEZ. SUMMARY WRITTEN IN SPANISH. *AK

ELECTRICAL SYSTEM
Mar 26, 2003DEEPHAVEN, MN
Fire1 injured

MY VEHICLE EXPERIENCED A DASH BOARD SHORT. *JB

SERVICE BRAKES
180,000 miAug 15, 2012ASHEVILLE, NC
Crash

I WAS DRIVING IN TOWN ON DRY PAVEMENT ON A RELATIVELY FLAT STREET. I STARTED BRAKING FOR A STOP LIGHT. THE ABS SYSTEM KICKED IN AND WAS MAKING THAT AWFUL PULSING NOISE THAT IT USUALLY MAKES ON ICY ROADS. THEN SUDDENLY THERE WERE NO BRAKES AT ALL. I THINK THE PEDAL WENT TO THE FLOOR. I COULD NOT BRAKE AND RAN INTO THE CAR IN FRONT OF ME. WE PULLED INTO A PARKING LOT AND THEN THE BRAKES WERE WORKING FINE. ON THE DRIVE TO THE REPAIR PLACE THEY WORKED. THEY COULD NOT FIND ANYTHING WRONG. I'M SCARED TO DRIVE IT. *TR

SERVICE BRAKES, HYDRAULIC
52,000 miSep 1, 2010BOSTON, MA
Crash

TL* THE CONTACT OWNS A 2000 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 40 MPH, WHEN SHE APPLIED THE BRAKES THEY FAILED TO RESPOND AND THE PEDAL EXTENDED TO THE FLOOR. SHE PANICKED, SWERVED INTO THE LEFT LANE AND CRASHED INTO A VEHICLE. THE VEHICLE WAS TOWED, INSPECTED AND THE BRAKE PADS WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO EXPERIENCED CORROSION FAILURE AROUND THE SPARE TIRE CABLE. A REPORT WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 60,000.

VEHICLE SPEED CONTROL
18,000 miFeb 4, 2010LOUISVILLE, KY
Crash

IN SUMMER OF 2000, I HAD AN ACCIDENT IN A 99 TOYOTA SIENNA AND MY ACCELERATOR STUCK CAUSING ME TO HAVE TO PUT THE CAR IN REVERSE TO STOP FORWARD MOTION AFTER IMPACT. I REPORTED THE STUCK ACCELERATOR TO DEALER, AND STATE FARM. MY CAR WAS TOTALED. THE ACCIDENT OCCURRED AT AN INTERSECTION AND ANOTHER DRIVER HIT ME FROM THE RIGHT - HE RAN A RED LIGHT AND WAS CITED AS AT FAULT, BUT AFTER THE IMPACT, MY CAR CONTINUED TO GO FORWARD AND ALTHOUGH I HAD MY FOOT ON MY BRAKE ALL THE WAY TO THE FLOOR THE CAR WOULD NOT STOP. I HAD MY TWO YOUNG CHILDREN IN THE CAR WHO WERE SCREAMING IN FEAR AND PAIN, AND THERE WERE TWO ROWS OF CARS IN EVERY DIRECTION STOPPED AT THE INTERSECTION. I LOOKED AT A CONCRETE PILLAR IN A PARKING LOT AND THOUGHT ABOUT RUNNING MY CAR INTO IT TO STOP. INSTEAD, I REACHED FOR THE GEARS AND TRIED TO SHIFT TO PARK. IT WENT INTO REVERSE, AND BY SOME TRUE MIRACLE, I WAS ABLE TO MISS ALL THE SITTING TRAFFIC AND STEER INTO A CHAIN LINK FENCE. BY YET ANOTHER MIRACLE, THERE WAS ONLY ONE SPOT ON THE FENCE THAT WAS NOT TREE LINED. I BACKED BETWEEN TWO TREES INTO THE FENCE AND THAT STOPPED MY CAR, WHICH I LEFT RUNNING AS I GOT MY TWO CHILDREN OUT. A BYSTANDER WAS ABLE TO REACH IN AND REMOVE THE KEYS AND STOP THE CAR. THE FENCE BELONGED TO A CATHOLIC CHURCH WHICH LATER SENT A BILL TO MY INSURANCE COMPANY FOR THE DAMAGE. THIS OCCURRED IN MEMPHIS, TN, AND I HAVE ALWAYS BEEN SURE THAT THE ACCELATOR WAS STUCK IN THAT INCIDENT. I WAS TOLD TO REPORT IT TO THE NTHSA, BUT FRANKLY, THOUGHT THAT SOUNDED LIKE REDTAPE. I DON'T THINK THE TOYOTA PROBLEM IS MECHANICAL OR RECENT, BUT A MASSIVE, LONG-STANDING COMPUTER-BASED ISSUE COVER-UP AND TOYOTA DRIVERS SHOULD BE COMPENSATED BY COMPANY. *TR

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
133,038 miSep 2, 2007SAN JOSE, CA
Crash

MY TOYOTA SIENNA 2000 MIGHT HAS AN ABS SYSTEM MALFUNCTION AND CAUSED A MINOR ACCIDENT ON AUG 28 2007 AT 3:30 PM. THE WEATHER ~90C AND SUNNY. I DROVE IN SCHOOL ZONE AT THE TIME THE SCHOOL OVER AND THE STUDENTS PRESENTED ON THE SIDEWALK. I DROVE ~20-25 MPH OR LESS. THE DISTANCE BETWEEN MY VAN AND THE CAR IN FRONT OF ME ~ 2 CARS SPACE. THE CAR IN FRONT OF ME STOPPED SUDDENLY BECAUSE OF ONE CAR IN FRONT OF US TURNED LEFT OR MADE A U TURN WITHOUT WARNING. I STEPPED ON MY BRAKE PEDAL VERY HARD BUT THE VAN STILL CRUISED LIKE THE BRAKE WAS DOING ANYTHING AND I HIT TO THE REAR END OF THE CAR IN FRONT OF ME. MY CAR HAVE 133,000 MILE ON IT. I HAD MY FRONT BRAKE REPLACED BY DEALER WHEN IT 100,000 MILE, THE SAME TIME THEY REPLACED THE TIMING BELL, THEY TOLD ME THE REAR BRAKE WERE IN GOOD CONDITION AT THAT TIME SO I DIDN'T HAD IT REPLACED. TILL NOW, I STILL HAVE NOT HEARD ANY NOISE FROM MY BRAKE, NO WARNING INDICATOR LIGHT, AND IT HAS BEEN ALWAYS REACTING CORRECTLY EVERYTIME I STEPPED ON THE BRAKE PADDLE UNTIL THE DAY MY CAR INVOLVED INTO THE ACCIDENT. I PLAN AFTER FIXING THE BODY OF MY VAN, I WILL SEND IT TO TOYOTA DEALER FOR A BREAK AND ABS SYSTEM CHECK OR INSPECTION. I HAVE A NEIGHBOR ALSO HAVE A TOYOTA SIENNA 1999 VAN AND HE TOLD ME THAT HE ALSO INVOLVED IN ACCIDENT LAST YEAR AT THE LOW SPEED AND THE ABS SYSTEM DIDN'T WORK ALSO. AND HE BROUGHT IT TO THE DEALER FOR INSPECTION, THEY FOUND NOTHING WRONG AND HIS VAN HAD NOT FAILED AGAIN. I HOPE IF THERE IS PROBLEM OF TOYOTA SIENNA BRAKE OR ABS SYSTEM, YOUR AGENCY WILL INVESTIGATE AND NOTIFY US SO WE CAN AVOID ANY ACCIDENT RELATED IN THE FUTURE. I WILL REPORT THE SAME THING TO THE DEALERS SERVICE DEPARTMENT WHEN I BRING MY VAN IN FOR REPAIR. THANKS FOR YOUR HELP. *JB

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
40,000 miOct 1, 2005SAN ANTONIO, TX
Crash

AT APPROXIMATELY 40,000 MILES ANTI-LOCK BRAKE WARNING LIGHT STARTED TURNING OFF AND ON. EVENTUALLY ABS LIGHT STAYED ON AND THE ABS SYSTEM STOPPED FUNCTIONING. THE ABS SYSTEM HAS NOT BEEN REPAIRED DUE TO THE VERY HIGH COST OF THE ABS ACTUATOR PART. THE LACK OF A FUNCTIONING ABS SYSTEM MAKES THE CAR UNSAFE IN SITUATIONS WHERE THE ANTI-LOCK BRAKING FEATURE IS NEEDED (SUCH AS WET ROADS). *NM

VEHICLE SPEED CONTROL
130,000 miApr 6, 2005EDISON, NJ
Crash

WHILE TRAVELING 50 MPH SUDDENLY THE VEHICLE ACCELERATED TO 80 MPH, RESULTING IN A CRASH AND A ROLL OVER. THE CONSUMER WAS NOT INJURED IN THE COLLISION. *AK *SC *JB

AIR BAGS:FRONTAL
77,382 miJul 14, 2004THE WOODLANDS, TX
Crash

DURING A 45 MPH FRONTAL COLLISION FRONT AIR BAGS DID NOT DEPLOY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Other Sienna Years

Other Toyota Models