TroubleCAR
83
Trouble

2002 Ford Expedition

Complaints: 340Avg mileage: 89,858 miSince: Jan 2002
2 deathsCrashFire27 injured

Problem Areas

Engine and Engine Cooling
50
Vehicle Speed Control
45
Engine and Engine Cooling:Engine
37
Electrical System
33
Engine
27
Seat Belts
15
Tires:Tread/Belt
12
Air Bags:Frontal
10
Tires
10
Suspension
9

Complaints Over Time

Recent Complaints

AIR BAGS:FRONTAL
29,300 miJun 28, 2006SPRING, TX
2 deathsCrash3 injured

VEHICLE WITH 29,300 MILES. LIGHTLY DRIVEN, WELL MAINTAINED, INSPECTED, TIRES CHECKED & OIL CHANGED MARCH OF 2006. BORROWED MY MOM'S EXPEDITION. (BIG MISTAKE), LEAVING THE HOUSTON AREA HEADED FOR SAINT LOUIS WE GOT ABOUT 200+ MILES BEFORE THE TREAD CAME OFF. TOMBALL FORD, FORD COMPANY & CONTINENTAL / GENERAL GRABBER TIRES CHANGED OUR LIVES. HEADED IN BOUND IN THE RIGHT OR CENTER LANE A GRASSY STEEP MEDIAN SEPERATED THE SOUTH BOUND TRAFFIC. FELT A SMALL BUMP SO I TOOK MY FOOT OFF THE ACCELERATOR TO SLOW DOWN & LIGHTLY BRAKED TO PULL OVER TO THE RIGHT, I DIDN'T HAVE A CHANCE TO HIT THE BRAKE WHEN THE RIGHT REAR PASSENGER TIRE TREAD CAME OFF, TRIED MAINTAINING A STRAIGHT DIRECTION TO SLOW THE VEHICLE DOWN, BUT BEING SO TOP HEAVY NO MATTER HOW HARD I TRIED IT SHOT TOWARD THE MEDIAN LEANING TO THE PASSENGER SIDE WHERE MY TEENAGE SON WAS. THANK GOD HE PARTIALLY LAID BACK HIS SEAT & SEAT BELT ON. WHEN IT ROLLED ON THE PASSENGER SIDE, FROM THIS POINT I AM TOLD (WE BOTH HIT OUR HEADS & WERE UNCONCIOUS) SUV SHOT OUT OF THE MEDIAN UPSIDE DOWN ONTO ANOTHER CAR WE CONTINED TO ROLL ACROSS THE S-BOUND LANES & CAME TO A STOP FACING EAST. AIRBAGS DIDN'T DELPLOY, ALL WINDOWS WERE BUSTED OUT(XCPT 2), DRIVER DOOR IS THE ONLY DOOR THAT OPENED. MY SON & I ARE THANKFUL, I RECEIVED STAPLES TO THE BACK OF MY HEAD, I HAVE TO HAVE AN MRI ON MY HEAD & NECK, SON HAS TO HAVE HIS SHOULDER & HIP CHECKED. DRIVERS SEAT BROKE LOOSE, ENTIRE DASH WAS DESTROYED. PEOPLE IN THE OTHER CAR WERE VISITING FROM ANOTHER COUNTRY (I'M FILLED WITH SORROW & A LOT OF COUNSELING AHEAD OF ME) THEIR FAMILIES ARE IN MY PRAYERS & THOUGHTS DAILY, TWO OF THE PEOPLE IN THE OTHER CAR PASSED AWAY UPON IMPACT. I DIDN'T KNOW ANOTHER CAR WAS INVOLVED. AN ER LADY WAS TALKING ABOUT THE WRECK, MENTIONED 2 PEOPLE DIED. I WAS THINKNG NO WE DIDN'T WE ARE RIGHT HERE. I GOT THE MEDIC THERE TO GIVE ME THE DETAILS. ALL DUE TO A FAULTY TIRE THAT HAD PROBLEMS 00 & 01 MODEL OWNERS WERE NOTIFIED BUT NOT 02 OWNERS. P275/GRABBERS. *JB

AIR BAGS:FRONTAL
Nov 20, 2003MAGNOLIA, TX
CrashFire1 injured

I REAR ENDED A TRUCK AT ABOUT 35-40 MPH AND NEITHER AIR BAG DEPLOYED. MY VEHICLE IS AT PLANET FORD HERE IN TEXAS AND THEY TOLD ME LAST WEEK THEY WAS GOING TO INVESTIGATE WHY THEY DID NOT DEPLOY. TODAY THEY TOLD ME THAT IT HAS TO BE A DIRECT HIT AND WITH $9,000.00 AND THE WHOLE FRONT FOLDING ON IMPACT I CONSIDER THAT A DIRECT HIT. THEY TOTALED THE VEHICLE I HIT. *LA

SEAT BELTS
162,632 miDec 15, 2011BARBOURSVILLE, VA
Crash2 injured

WE WERE REAR ENDED WHILE SITTING AT A REDLIGHT. THE IMPACT WAS HARD ENOUGH TO LAUNCH THE 6000 LB EXPEDITION 20-30 FEET INTO THE INTERSECTION. 2 OUT OF 5 SEAT BELTS OPENED UP AND THOSE 2 OCCUPANTS WENT FLYING AROUND IN THE CAR. THANK GOD IT WAS NOT A HEAD ON COLLISION. I NEVER RETESTED OR CHECKED THE SEATBELTS AND THE VEHICLE WAS TOTALED AND SENT TO A SALVAGE YARD IN NC BY TRAVELERS INSURANCE. INJURIES WERE WHIP LASH, STRAINED NECKS AND CERVICAL COMPRESSION AND CONCUSSIONS. *TR

AIR BAGS
95,000 miMar 26, 2010WATERBURY, CT
Crash1 injured

TL* THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE DRIVING AT APPROXIMATELY 3 MPH DURING SLIPPERY WEATHER CONDITIONS, HE WAS PULLING OUT OF A INTERSECTION AND WAS HIT BY ANOTHER VEHICLE DRIVING 55 MPH. THE CONTACT SUFFERED PERMANENT BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALLED AS A RESULT OF THE CRASH. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE APPROXIMATELY 95,000.

AIR BAGS:FRONTAL
57,000 miMay 27, 2008SAN ANTONIO, TX
Crash2 injured

OTHER VEHICLE RAN A RED LIGHT AND I STRUCK HIS VEHICLE BROADSIDE WITH THE FRONT OF MY CAR. CAR IS TOTALED. *TR

POWER TRAIN:AUTOMATIC TRANSMISSION
31,000 miMay 5, 2008NORTH LAUDERDALE, FL
Crash1 injured

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED TO A HIGH RATE OF SPEED AND CRASHED INTO A WALL. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS INJURED AND THE INSURANCE COMPANY RECOMMENDED THAT THE DEALER SERVICE THE VEHICLE. THE VEHICLE WAS AT THE DEALER FOR 32 DAYS WHILE THE REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 31000.

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
89,002 miOct 18, 2007S. YARMOUTH, MA
Crash1 injured

TL*THE CONTACT OWNS A 2002 FORD EXPEDITION. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR A ROUTINE SERVICE CHECK AND THEY REPLACED THE LOWER DRIVER SIDE BALL JOINTS. A FEW WEEKS LATER, WHILE DRIVING APPROXIMATELY 25 MPH, HIS VEHICLE WAS STRUCK ON THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE. THE CONTACT SUFFERED MINOR INJURIES. HE DROVE HIS VEHICLE HOME AND NOTICED A BURNING SMELL. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO A LOCAL DEALER. THE DEALER STATED THAT BOTH THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED, EVEN THOUGH THEY WERE JUST REPLACED 500 MILES AGO. THE CONTACT ALSO NOTICED THAT WHOEVER REPLACED THE BALL JOINTS DID NOT CHECK HIS ALIGNMENT. THE VEHICLE IS CURRENTLY STILL AT THE AUTO SHOP AND HAS YET TO BE COMPLETELY REPAIRED. THE CURRENT MILEAGE WAS 89,500 AND FAILURE MILEAGE WAS 89,002.

AIR BAGS:FRONTAL
41,000 miJan 11, 2007EDISON, NJ
Crash1 injured

OPERATING THE VEHICLE AT 30 MPH ON HIGHWAY, ANOTHER VEHICLE PULLED INTO MY LANE FROM A SIDE STREET. MY VEHICLE "T-BONED" THE OTHER VEHICLE. MY VEHICLES AIR BAGS NEVER DEPLOYED. *JB

AIR BAGS:FRONTAL
Jan 19, 2005PLACERVILLE, CA
Crash3 injured

AFTER HITTING BLACK ICE, THE VEHICLE SLID TO THE LEFT ACROSS THE ROAD, HIT A TREE HEAD ON AND THE FRONT AIR BAGS DID NOT DEPLOY. *TC (THE CONSUMER NO LONGER OWNS THE VEHICLE)*JB

AIR BAGS:FRONTAL
Jul 9, 2004CORONADO, CA
Crash1 injured

WHILE DRIVING 35 MPH ANOTHER VEHICLE RAN A TRAFFIC LIGHT, CAUSING CONSUMER'S VEHICLE TO T-BONE THE OTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. *AK

AIR BAGS:SIDE/WINDOW
36,000 miJun 24, 2004KINGSPORT, TN
Crash1 injured

CONSUMER WAS INVOLVED IN A COLLISION. THE VEHICLE WAS HIT ON THE RIGHT FRONT SIDE, AND DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. DRIVER WAS SERIOUSLY INJURED. *AK

TIRES:SIDEWALL
21,000 miJul 29, 2003KATY, TX
Crash1 injured

MY WIFE HAD A TIRE BLOWOUT ON OUR 2002 FORD EXPEDITION . TIRES MOUNTED ON THE VEHICLE WERE THE GENERAL AW GRABBERS 17INCH. WE WERE INFORMED LAST YEAR A COUPLE OF MONTHS AFTER VEHICLE WAS PURCHASED THAT THESE TIRES HAD BEEN RECALLED. WE CONTACTED DEALERSHIP AND TOOK OUR VECHICLE IN TO ANOTHER LOCAL DEALERSHIP, AND THEY SAID NO THEY HAD NOT BEEN RECALLED EVEN AFTER WE INSISTED THEY AT LEAST LOOK AT THE TIRES. MY WIFE AND INFANT CHILD WERE IN THE VECHICLE WHICH CAUSED EXTENSIVE DAMAGE TO THE CAR BUT THANKFULLY ONLY MINOR BUMPS AND BRUISES TO MY FAMILY. WE ARE IN THE PROCESS OF GETTING LEGAL ADVICE AND HAVE TAKEN NUMEROUS PICTURES OF THE TIRE AND HAD OUR OWN TECH EXAMINE THE TIRE.*AK

AIR BAGS:FRONTAL
Sep 11, 2002KEARNEY, MO
Crash1 injured

WHILE DRIVING 55MPH ANOTHER CAR HIT CONSUMER'S VEHICLE IN THE RIGHT FRONTT AND AIR BAGS DID NOT DEPLOY, CAUSING INJURIES.*AK

AIR BAGS:FRONTAL
May 21, 2002MONTEBELLO, CA
Crash1 injured

WHILE DRIVING AT 40MPH, THE CONSUMER HAD EXPERIENCED A HEAD-ON COLLISION WITH ANOTHER VEHICLE, IN WHICH THE AIRBAGS DID NOT DEPLOY. *AK ESTIMATED PROPERTY DAMAGE WAS 20000 DOLLARS. THE ACCIDENT CAUSED THE FRONT-END TO COLLAPSE ALL THE WAY TO THE ENGINE BLOCK. *SCC

SUSPENSION:REAR
May 5, 2002TROY, MO
Crash1 injured

EXPEDITION BECAME UNCONTROLLABLE ON DRY, FLAT, PAVEMENT. "FISH TAILING" UNTIL GOING IN A DITCH. BRAKES WERE NOT RESPONDING; AND STEERING WAS IRRADICT.*AK

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jan 31, 2002SAN SPRINGS, OK
Crash1 injured

WHILE DRIVING 30-40 MPH IN RAINY WEATHER CONSUMER APPLIED BRAKES AND THEY LOCKED UP, RESULTING IN A REAR END COLLISION, CONSUMER SUFFERED BRUISES. AIR BAGS NEVER DEPLOYED. *JG *AK

AIR BAGS:FRONTAL
Jan 31, 2002SAN SPRINGS, OK
Crash1 injured

WHILE DRIVING VEHICLE AT 30-40 MPH,HAD REARENDED ANOTHER VEHICLE. UPON IMPACT, DRIVER'S AIRBAG DID NOT DEPLOY. CONSUMER SUFFERED BRUISES.*AK

ELECTRICAL SYSTEM
45,000 miFeb 3, 2006STOCKBRIDGE, GA
Fire1 injured

2002 FORD EXPEDITION EXPLODED IN GARAGE RESULTING IN A TOTAL LOSS OF THE VEHICLE AND HOME. *NM

VEHICLE SPEED CONTROL
75,000 miSep 13, 2012COPEVILLE, TX
Crash

IN MARCH 2012 MOTHER WAS PULLING INTO A PARKING LOT IN WACO. CAR SUDDENLY ACCELERATED AND RAN THROUGH THE PARKING LOT EVENTUALLY HITTING A PARKED CAR. CAR WAS FIXED AND MOTHER TOLD THEM TO CHECK THIS ISSUE OUT. AGAIN ON 9/3/12, SHE WAS PULLING INTO A PARKING SPACE THE CAR SQUEALED, SUDDENLY ACCELERATED, DID ALMOST A U TURN AND RAN INTO THE WALL AT WALGREENS. THANKFULLY, NO PEDESTRIAN WAS WALKING OUT OF THE STORE OR THEY WOULD HAVE BEEN SERIOUSLY INJURED. *TR

VEHICLE SPEED CONTROL
Mar 14, 2010ELLENWOOD, GA
Crash

I HAVE OWNED TWO FORD EXPEDITION, BOTH OF WHICH WERE WRECKED WHEN IT RAINED. MY CONCERN IS THAT THE VEHICLE BECOMES VERY LOOSE IN THE REAR WHEN IT RAINS AND THAT IS THE PROBLEM THAT HAS LEAD TO ME HAVING MY ACCIDENTS. *TR

Other Expedition Years

Other Ford Models