2013 Ford Focus

TL* THE CONTACT OWNED A 2013 FORD FOCUS. WHEN THE CONTACT'S SON STARTED THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT'S SON DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE CANISTER PURGE VALVE (CPV). LATER THAT DAY, THE VEHICLE STALLED AND A FUEL ODOR WAS DETECTED. THE FOLLOWING DAY, WHILE THE CONTACT'S SON WAS DRIVING 68 MPH, IT WAS BELIEVED THAT THE ENGINE STALLED AND THE STEERING SEIZED. AS A RESULT, THE VEHICLE CRASHED HEAD ON INTO A TREE. THE CONTACT'S SON DIED INSTANTLY AND THE PASSENGER WAS EJECTED FROM THE VEHICLE THROUGH THE WINDSHIELD. ANOTHER MOTORIST OBSERVED THE CRASH AND CALLED 911. THE PASSENGER WAS AIRLIFTED TO THE HOSPITAL AND RECEIVED MEDICAL ATTENTION FOR THEIR UNKNOWN INJURIES. THE CONTACT'S SON WAS PRONOUNCED DEAD ON THE SCENE. THE AIR BAGS DEPLOYED UPON IMPACT. A POLICE REPORT WAS FILED. UPON INVESTIGATION, IT WAS DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY 75 YEAR OLD MOTHER IN LAW WAS DRIVING THIS CAR (HER CAR) ON 4/4/17 IN BELLMEAD, TEXAS. SHE WAS HIT AT ABOUT 40 MPH IN THE FRONT PASSENGER SIDE QUARTER PANEL/WHEEL AREA BY A 1998 HONDA SEDAN. SHE WAS DRIVING ON A PAVED FEEDER ROAD IN CLEAR SUN SHINY WEATHER. THE CAR WAS A TOTAL LOSS DUE TO THE AXEL BREAKING AND THE AIR BAG DID NOT DEPLOY. SHE HIT HER HEAD IN THE ACCIDENT WHICH RESULTED IN HER DEATH A WEEK LATER DUE TO A STROKE CAUSED BY A LEFT HEMORRHAGIC STROKE (BRAIN BLEED). I CAN PROVIDE THE POLICE REPORT AND PHOTOS VIA PERSONAL EMAIL NOT THROUGH THIS PUBLIC FORUM.

The contact owned a 2013 Ford Focus. The contact stated that she left her dog in the vehicle with the engine off and the windows partially open, as she entered her workplace. Approximately 30 minutes later, she was alerted that there was a vehicle on fire. She rushed outside to discover that her vehicle was on fire. As she attempted to save her dog, the fire grew stronger and the vehicle became engulfed in flames. By the time the fire department arrived, the vehicle was incinerated. Her dog died as a result of the fire and was taken by animal control. A police and fire report was filed. The contact sustained severe emotional trauma due to the loss of her dog but did not seek medical attention. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss and destroyed. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 133,000.

2013 FORD FOCUS WAS GOING 35 MPH, SAW A LATE 1990'S FORD RANGER STOP SHORT IN FRONT OF A FIRE STATION AND TRIED TO BRAKE. COULDN'T STOP IN TIME AND REAR ENDED THE FORD RANGER. THE DRIVER OF THE FOCUS GOT OUT OF THE VEHICLE AND TO SPEAK TO THE OTHER DRIVER AND THE ENGINE OF THE FOCUS CAUGHT FIRE ABOUT 30 SECONDS LATER. FIREMEN WERE ACROSS THE STREET AND CAME OVER TO EXTINGUISH THE FIRE. WITH ALL OF THIS, THE AIRBAGS DID NOT DEPLOY. I CALLED FORD TO ALERT THEM OF THIS ISSUE. THEY GAVE ME A CASE NUMBER AND WITHIN 1 BUSINESS DAY I WAS CONTACTED BY CUSTOMER CARE. THEY SAID THEY WOULD INSPECT THE VEHICLE TO AT A LOCAL DEALERSHIP TO FIND OUT WHY THE AIRBAGS DIDN'T DEPLOY. THEY SAID THEY WOULD NOT COVER THE COST AND WERE VAGUE ABOUT WHAT THE NEXT STEPS WERE AND HOW LONG THE PROCESS WOULD TAKE. WHEN I TRIED TO INQUIRE FURTHER, THEY SAID THEY WANTED TO KNOW WHAT MY INTENTIONS WERE. I MENTIONED WERE ARE NOT TRYING TO SHAKEDOWN AND SUE FORD, WE SIMPLY WANT ANSWERS.THE INSURANCE COMPANY, STATE FARM, TOTALED THE FOCUS AND THEY ARE WORKING WITH ME TO GIVE FORD THE VEHICLE, BUT FORD IS NOT COOPERATING. I HAVEN'T BEEN IN CONTACT WITH SOMEONE SINCE THE ORIGINAL FOLLOW-UP AND WE HAVE QUESTIONS THAT NEED TO BE ANSWERED IN ORDER FOR STATE FARM TO GIVE FORD POSSESSION OF THE VEHICLE. FORD HAS STOPPED COOPERATED AND THEY HAVE BEEN IMPOSSIBLE. THIS IS A SAFETY ISSUE THAT WE ARE TRYING TO ADDRESS AND FORD IS DRAGGING THIS PROCESS OUT AS LONG AS THEY CAN. *TR

erratic shifting and eratic slipping gears , first happened while on highway and then it wouldnt go in any gear besides reverse and would say transmission overheat wait 5 min . caused another veihcal behind me to slam on there brakes and they ended up getting rear ended from the car behind them ..... all becouse of my cars tcm or transmission issues>!!!! also not too mention ` random unusual noises coming from clutch or shifter when not even start car yet _delayed start and delayed shifting .. i could go on and on this car is a nightmare

I WAS WAITING FOR THE LIGHT TO TURN GREEN AND THEN BOOM I GET REAR ENDED BY A TRUCK GOING AT LEAST 60 MPH AND DID NOT HIT THE BRAKES AT ALL AND MY AIRBAGS DIDN'T DEPLOY. *TR

TL* THE CONTACT OWNED A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE BEGAN TO SHAKE AND THE CONTACT STOPPED THE VEHICLE. AS SHE BEGAN TO DRIVE AGAIN, THE VEHICLE BEGAN TO STALL AND WAS HIT BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED UPON IMPACT AND THE VEHICLE WAS DESTROYED. THE CONTACT HAD MINOR INJURIES, HOWEVER, THE OTHER DRIVER CLAIMED TO BE INJURED BUT HER INJURIES WERE NOT DISCLOSED. AN AMBULANCE WENT TO THE SCENE AND TREATED THE CONTACT AND THE OTHER DRIVER WAS TAKEN TO THE EMERGENCY ROOM. A POLICE REPORT WAS FILED. THERE WAS NO DIAGNOSE GIVEN FOR THE VEHICLE FAILURE. AL SERRA AUTO PLAZA 6167 SAGINAW RD, GRAND BLANC, MI 48439 (810) 694-5600 AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE; A RECALL HAD BEEN ASSOCIATED WITH THIS VEHICLE'S VIN; NHTSA CAMPAIGN NUMBER 18V735000 (FUEL SYSTEM, GASOLINE). IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN ON 6 OCCASIONS TO 3-4 DIFFERENT DEALERS WHERE THE VEHICLE HESITATES WHILE DRIVING AND STALLS WAS SAID TO BE A NORMAL FUNCTION OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 112,000. *BF *TR

TL* THE CONTACT WAS CALLING ON BEHALF HER CLIENT WHO OWNED A 2013 FORD FOCUS. THE DRIVER WAS DRIVING AT 35 MPH AND DECREASING TO 15 MPH IN ORDER TO MAKE A LEFT TURN, THE VEHICLE STALLED WITH NO WARNING, AS A RESULT THE VEHICLE CRASHED A TREE. THE AIRBAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). BOTH THE DRIVER AND THE FRONT SEAT PASSENGER WERE TRANSPORTED BY AMBULANCE FOR MEDICAL TREATMENT. THE DRIVER SUSTAINED NECK, BACK, AND SHOULDER INJURIES AS WELL AS A FRACTURED KNEE. THE FRONT SEAT PASSENGER REQUIRED THREE SURGERIES DUE TO THE INJURIES SUSTAINED FROM THE CRASH. A POLICE REPORT WAS FILED WITH CASE NUMBER: 0046196919U. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT A FAILURE WAS NOT DIAGNOSED AS THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNED A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND A PASSENGER IN THE OTHER VEHICLE SUSTAINED INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VEHICLE WAS DESTROYED.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION SLIPPED AND SKIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTONATION FORD WOLFCHASE, 7625 STAGE RD, MEMPHIS, TN 38133) WHERE IT WAS DIAGNOSED THAT THE DIGITAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ON SEPTEMBER 30, 2017, WHILE DRIVING 25 MPH, THE TRANSMISSION SLIPPED GEARS AND THE VEHICLE ACCELERATED AND CRASHED INTO THE MEDIAN. THE VEHICLE WAS TOWED TO A TOW YARD. THE OCCUPANT SUSTAINED CUT AND BRUISES TO THE ARMS, AN ANKLE SPRAIN, AND BACK PAIN. MEDICAL ATTENTION WAS RECEIVED. THE TWO AIR BAGS DEPLOYED ON THE DRIVER'S SIDE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,000.

THIS VEHICLE HAS HAD MAJOR PROBLEMS WITH THE POWERSHIFT TRANSMISSION. OVER THE COURSE OF 107000 MILES THE VEHICLE HAS EXHIBITED SHUDDING, LURCHING AND BAD SHIFT CHARACTERISTIC AND FRANKLY IS EXTREMELY DANGEROUS. IT HAS HAD IT'S CLUTCHES CLEANED AT 37736 MILES IN OCT 2014, REPLACED AT 38396 MILES IN DECEMBER 2014, REPLACED AGAIN AT 75874 IN FEBRUARY 2016 AND NOW IN JANUARY 2017 AT 107,XXX THE CLUTCHES AGAIN NEED TO BE REPLACED. FORD IS NOW LONGER WILLING TO COVER THE COST EVEN THOUGH THE VEHICLE HAS CONSISTENTLY HAD ISSUES. THIS IS A MAJOR DEFECT AND CLEARLY THE PARTS BEING USED ARE NOT UP TO THE TASK. WHEN THE CLUTCHING START TO FAIL, THE CAR LURCHES, SHUDDER ON ACCELERATION, SHIFT ABNORMALLY AND HAS A DELAYED ACCELERATION WHICH CAN LEAD TO VERY DANGEROUS SITUATIONS. I WAS RECENTLY REAR ENDED WHILE MAKING A LEFT HAND TURN BECAUSE THE VEHICLE WOULD NOT ACCELERATE WHEN I PUSHED ON THE PEDAL (ALTHOUGH IT DOESN'T EXCUSE THE DRIVER BEHIND ME CARELESSNESS).

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT 55 MPH, THERE WAS ANOTHER VEHICLE APPROACHING THE CONTACT'S VEHICLE HEAD ON. HOWEVER, THE CONTACT SWERVED OFF THE ROAD TO AVOID CRASHING INTO THE OTHER VEHICLE AND CRASHED INTO A POLL. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT REMAIN SECURED. THE CONTACT HIT HER HEAD ON THE WINDSHIELD AND FRACTURED HER WRIST. THE DEALER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT'S VEHICLE. A CRASH OCCURRED AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

I WAS ENTERING AN INTERSECTION, GOING STRAIGHT AT ABOUT 5-10MPH (ACCELERATING) WHEN I WAS T-BONED BY A CAR RUNNING THEIR RED LIGHT AT ABOUT 40MPH. SHE STRUCK THE DRIVER DOOR AND FRONT DRIVER SIDE WHEEL. NONE OF MY AIRBAGS DEPLOYED. THE IMPACT WAS ENOUGH TO MAKE THE DRIVER DOOR UNOPENABLE AND BEND THE FRONT WHEEL TO AN IRREGULAR ANGLE. THE UNIBODY WAS DAMAGED AS WELL AS THE EXTERIOR PARTS AND THE CAR WAS DECLARED A TOTAL LOSS.

I STARTED HAVING TRANSMISSION PROBLEMS IN 2014, FORD VALIDATED THE PROBLEM AND PUT A PART ON ORDER IN MAY OF 2015. IN OCTOBER OF 2015 THE PART WAS SCHEDULED TO BE PUT IN BUT THEY RAN OUT OF PARTS SO THE APPOINTMENT WAS POSTPONED. A WEEK OR SO LATER THE TRANSMISSION ISSUE CAUSED AN ACCIDENT. THE TRANSMISSION STALLED/JERKING AS I WAS MAKING A LEFT HAND TURN AND MY SON AND MYSELF WERE STRUCK BY AN ONCOMING VEHICLE. AFTER NUMEROUS ATTEMPTS TO HAVE THE VEHICLE FIXED FOLLOWNING THE ACCIDENT, WE VOLUNTARILY SURRENDERED THE VEHICLE TO FORD CREDIT. THE VEHICLE IS NOT SAFE.

LAST NIGHT I HIT A DEER GOING 70 MILES PER HR. ON THE HIGHWAY. MY LEG AIRBAGS DEPLOYED BUT MY STEERING WHEEL DID NOT ONLY THE CLIPS CAME OUT. DUE TO KNEE AIRBAGS I HAVE HUGE BRUISES ON BOTH LEGS. I FEEL THAT THE STEERING WHEEL HAS A DEFECTIVE AIRBAG SINCE IT DID NOT DEPLOY. IF I HAD HIT A TREE INSTEAD OF A DEER ITS POSSIBLE I WOULD NOT BE HERE TO FILE THIS IT DID NOT PROTECT ME AT ALL.

I WAS INVOLVED IN AN ACCIDENT IN WHICH I REAR-ENDED THE VEHICLE IN FRONT OF ME. I DECELERATED FROM BETWEEN 60 AND 65 MPH TO 0 MPH IN JUST A FEW SECONDS, WITH FRONTAL IMPACT BEING MADE WITH THE CAR IN FRONT OF ME PROBABLY SOMEWHERE AROUND 30 MPH OR LESS. MY KNEE AIRBAG DEPLOYED IMMEDIATELY (I HAVE THE BRUISE TO PROVE IT). MY STEERING WHEEL AIRBAG BEGAN DEPLOY BUT STOPPED. I HAVE PICTURES SHOWING THE HORN COVER OF THE STEERING WHEEL SEPARATED FROM THE BASE ABOUT A CENTIMETER. MY HORN BEGAN HONKING IN EVEN PULSES. MY STEERING WHEEL AIRBAG NEVER ACTUALLY DEPLOYED. I NOTICED THAT OTHER 2013 FORD MODELS HAD RECALLS FOR STEERING WHEEL AIRBAG FAILURES, BUT NOT THE FOCUS. THE SYMPTOMS DESCRIBED, LIKE FOR THE FUSION, SEEM SIMILAR TO WHAT I SAW WITH MY AIRBAG. THE FACT THAT THE SENSORS DETECTED THE CRASH WAS ENOUGH TO SET OFF THE AIRBAG, BUT THE AIRBAG COULD NOT FULLY DEPLOY CONCERNS ME. MY VEHICLE IS IN THE PROCESS OF BEING REPAIRED, AND BOTH AIRBAGS ARE BEING REPLACED, BUT I WANTED TO BE SURE TO REPORT THIS, JUST IN CASE THIS COULD BE THE START OF A BIGGER ISSUE FOR MY MODEL. I WAS LUCKY. IN MY ACCIDENT, THE STEERING WHEEL AIRBAG WAS NOT NEEDED TO KEEP ME SAFE, BUT SOMEONE ELSE MIGHT NOT BE SO LUCKY. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE, WHICH CAUSED THE CONTACT TO CRASH. THE CONTACT STATED THAT THE STEERING WHEEL AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE HIPS AND BOTH SHINS BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED BUT THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

THE FOCUS WAS STOPPED AT THE SCENE OF ANOTHER ACCIDENT WHEN IT WAS REAR ENDED AT HIGHWAY SPEED (55 MPH APPROXIMATELY) BY A DRIVER WHO DID NOT SEE IT STOPPED. THE CAR WAS PUSHED INTO THE REAR END OF THE CAR STOPPED IN FRONT OF IT. THE REAR HATCH OF THE CAR WAS PUSHED IN PAST THE REAR AXLE AND THE FRONT END SUSTAINED HEAVY DAMAGE. THE CAR WAS A TOTAL LOSS YET NONE OF THE AIR BAGS, FRONT OR SIDE DEPLOYED. I SUSTAINED A HEAD INJURY FROM HITTING THE STEERING WHEEL AND THE DRIVERS SEAT BROKE WHEN I WAS THROWN BACKWARDS AFTER HITTING THE CAR IN FRONT OF ME. UPDATED 11/24/2014 *JS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S FRONT DRIVER SIDE. THE CONTACT SUFFERED FROM WHIPLASH. THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.