2018 Ford Focus

ON DECEMBER 12TH, 2019, I WAS INVOLVED IN A THREE-CAR FENDER BENDER ON FAIRFAX COUNTY PARKWAY IN VIRGINIA. I WAS TRAVELING IN SLOW-MOVING TRAFFIC AT 7:20AM, CLOSE TO RESTON HOSPITAL, WHEN THE TWO CARS IN FRONT OF ME SLAMMED ON THEIR BRAKES UNEXPECTEDLY AND I UNFORTUNATELY COULD NOT BRAKE IN TIME TO AVOID HITTING THE CAR IN FRONT OF ME. THE CAR DIRECTLY IN FRONT OF ME WAS A TOYOTA SUV AND HAD A TOW-BAR, WHICH TOOK MOST OF THE IMPACT OF THE CRASH AND CAUSED DAMAGE TO MY VEHICLE. ASIDE FROM SOME MINOR SCRATCHES, BOTH OF THE OTHER CARS INVOLVED IN THE ACCIDENT WERE FINE AND THE TWO DRIVERS WERE ABLE TO CONTINUE ON THEIR WAYS TO WORK. MY CAR, ON THE OTHER HAND HAS BEEN DECLARED A TOTAL LOSS BY MY INSURANCE COMPANY AS IT IMMEDIATELY BURST INTO FLAMES UPON IMPACT. AS I MENTIONED ABOVE, THE TRAFFIC WAS SLOW-MOVING SO WE WERE NOT TRAVELING AT MORE THAN 25-30MPH AT ANY TIME ON THAT STRETCH AS WE NAVIGATED THE TRAFFIC. THIS SHOULD HAVE BEEN A VERY LOW-IMPACT AND MINOR INCIDENT; HOWEVER, FOR SOME UNKNOWN AND UNEXPLAINABLE REASON, THE FORD FOCUS WAS ON FIRE BEFORE I EVEN KNEW THAT I HAD CRASHED. THE IMPACT WAS SO MINIMAL THAT NO AIRBAGS DEPLOYED. FIREFIGHTERS WERE ONSITE WITHIN 5 MINUTES AND HAD DIFFICULTY PUTTING OUT THE BLAZE. IN ADDITION, I WAS STILL IN THE CAR WHILE IT WAS ON FIRE BECAUSE IT HAPPENED IMMEDIATELY UPON IMPACT, SO WHILE I WAS LUCKY TO WALK AWAY WITHOUT ANY PHYSICAL INJURIES, I WAS IMMEDIATELY TAKEN TO THE AMBULANCE TO MONITOR MY VITALS AND TRY TO CONTROL MY SHOCK. I REALIZE THAT THERE HAVE BEEN RECALLS OF FORD FOCUS VEHICLES PURCHASED IN 2017 AND PRIOR; HOWEVER, I STRONGLY BELIEVE THAT THE SAFETY CONCERNS RAISED IN PREVIOUS LAWSUITS AGAINST FORD PERTAIN DIRECTLY TO THE 2018 MODEL AS WELL. WE HAD ALREADY REPLACED THE CLUTCH IN THE FOCUS AFTER A YEAR AND A HALF BECAUSE OF A TRANSMISSION FAILURE ALSO NOTED IN PREVIOUS YEARS.

The contact owns a 2018 Ford Focus. The contact stated that while driving at 40 MPH, the vehicle became uncontrollable and crashed into a pole. There were no warning lights illuminated. The contact sustained injuries to her face, back, and ribs. The driver was taken to the hospital for medical attention. The air bag on the steering wheel failed to deploy. The floor air bags were deployed. There were no reported fires.  A police report was filed. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately unknown.

MY DAUGHTER DRIVING HER 2018 FORD FOCUS HATCHBACK WAS INVOLVED IN A HIGH IMPACT FRONT END COLLISON AT APPROXIMATELY 35 MPH AT IMPACT. THE FOCUS HIT A SUV WHO SUDDENLY MADE A COMPLETE STOP FOR NO REASON ON 40 MPH ROAD. THE IMPACT WAS A DIRECT HIT TO THE FOCUS'S FRONT BUMPER FLUSH WITH SUV'S BACK BUMPER. THE DRIVER'S SIDE KNEE AIRBAG WAS THE ONLY AIRBAG TO DEPLOY AND THE MY DAUGHTER (DRIVER) WAS TAKEN BY AMBULANCE TO THE NEAREST HOSPITAL, SUFFERED MULTIPLE COMPRESSION FRACTURES OF THE SPINE, INJURIES TO MULTIPLE INTERVERTEBRAL DISCS, AN APPARENT KNEE LIGAMENT INJURY, AND OTHER SUPERFICIAL BRUISES, CUTS, AND SCRAPS TO THE HIPS, LEGS, SHOULDER, CHEST, AND ARMS. THE HOOD ENDED UP BENT IN HALF LIKE AN "A" FRAME, THE WINDSHIELD WAS CRACKED, MOST OF THE FRONT END WAS PUSHED INTO THE ENGINE COMPARTMENT, AND THE STEERING WHEELING HOUSING WAS CRACKED. THE FORD FOCUS IS A TOTAL LOSS. DURING EXTRACTION OF THE DRIVER, THE FIRE AND RESCUE CUT POWER TO THE VEHICLE TO PREVENT THE STEERING WHEEL AIR BAG FROM DEPLOYING. THEY REMARKED TO THE DRIVER THAT THE STEERING WHEEL AND SIDE AIRBAGS SHOULD'VE DEPLOYED WITH THE AMOUNT OF IMPACT TO THE VEHICLE AND INJURIES SUSTAINED BY THE DRIVER. MY DAUGHTER HAS BEEN IN THE HOSPITAL 3 DAYS AND IS AWAITING A BACK BRACE AND KNEE BRACE AND APPOINTMENTS WITH A NEUROSURGEON, ORTHOPEDIC SURGEON, PHYSICAL THERAPIST, AND PAIN MANAGEMENT. THERE WAS NO INDICATION OF A WARNING LIGHT FOR FAULTY AIR BAG AND THE VEHICLE HAD APPROXIMATELY 30500 ON IT AND WAS STILL UNDER THE ORIGINAL MANUFACTURER'S WARRANTY. A COPY OF THE POLICE REPORT IS PENDING RELEASE AT THIS TIME.

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO MCCOMBS FORD WEST (7111 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238) FOR WARRANTY SERVICE ON THE TRANSMISSION AND WAS INFORMED THAT THERE WAS SLUDGE IN THE ENGINE. THE DEALER REPLACED THE TRANSMISSION. HOWEVER, THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING, THE CONTACT TURNED ON THE HAZARD WARNING LIGHTS WHILE ON THE HIGHWAY AND WAS ABOUT TO DRIVE WHEN THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SEAT MOVED FORWARD AS A RESULT, THE FRONT PASSENGER SUSTAINED FACE AND CHIN INJURIES AFTER COLLIDING WITH THE DASHBOARD AS WELL AS BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER FROM THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER, THE CONTACT STATED THAT HE WAS NOT AWARE OF DIAGNOSTIC TESTING OR REPAIRS BECAUSE HIS LAWYER WAS DEALING WITH THE ACCIDENT CASE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNED A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH THROUGH AN INTERSECTION, ANOTHER VEHICLE MAKING A LEFT TURN T-BONED HER VEHICLE ON THE PASSENGER FRONT SIDE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG CAME OUT FROM UNDERNEATH THE STEERING WHEEL; HOWEVER, THE AIR BAG DID NOT INFLATE AND SIMPLY HIT THE FLOOR. THE OTHER AIR BAGS IN THE VEHICLE FAILED TO DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED. THE CONTACT WENT TO THE HOSPITAL AND WAS TREATED FOR PAIN TO HER LOWER BACK AND RIGHT SIDE OF HER NECK. THE OTHER DRIVER WAS ALSO TAKEN TO THE HOSPITAL; HOWEVER, THE DRIVER'S INJURIES WERE UNKNOWN. THE VEHICLE WAS INITIALLY TOWED TO A FAMILY MEMBER'S RESIDENCE AND WAS LATER TOWED BY THE INSURANCE COMPANY. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE DEALER NOR THE MANUFACTURER WHERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *LN

I'M UNSURE IF MY VEHICLE HAS THE DEFECTIVE TAKATA INFLATORS: MY VEHICLE WAS IN MOTION, UNDER POWER AND TRAVELING GREATER THEN 32 MPH EXITING A HIGHWAY ONTO A CITY STREET. WHILE TURNING LEFT, I EITHER TURNED TO WIDE OR THE OTHER VEHICLE TURNED TO CLOSE AND MY DRIVER SIDE FRONT QTR IMPACTED THE PASSENGER FRONT QTR OF THE OTHER VEHICLE. THE IMPACT ENERGY WAS SO SIGNIFICANT THAT THE DAMAGE WAS ON THE LEFT FRONT QTR, THE FRONT AND IT TRANSFERRED THROUGH THE VEHICLE AND MY PASSENGER SIDE LOOKS MORE DAMAGED THEN THE DRIVERS SIDE. SO MUCH SO THAT THE PASSENGER DOOR WOOD NOT OPEN. I HIT MY HEAD ON THE STEERING WHEEL, WAS VIOLENTLY THRASHED AROUND IN THE VEHICLE AND THEN HIT MY HEAD ON THE DRIVER WINDOW. THE IMPACT WAS SO SIGNIFICANT THAT THE TRANSMISSION WAS COMPLETELY DESTROYED, THE ENGINE BROKE FREE FROM ITS MOUNTS, THE COOLING SYSTEM FAILED AND EVEN MY TITANIUM GLASSES WERE BROKEN WHEN I HIT MY HEAD. YET, THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE HAD ONLY 4197 MILES ON IT - BRAND NEW!!! I'VE CONTACTED FORD, FILED A CLAIM AND THEY WERE NEARLY USELESS IN HELPING WITH EVALUATING THE AIR BAG DEPLOYMENT FAILURE. THEY EVEN CONNECTED ME TO DEALERSHIPS TO HAVE THE VEHICLE TAKEN TO, ONLY TO FIND OUT THAT THEY DIDN'T EVEN HAVE TECHNICIANS, TOWING OR EVEN A BODY SHOP. I'VE CALLED SEVERAL TIMES AND RESTATED THE CONCERNS AND SPOKE TO A COUPLE OF CALL CENTER PEOPLE WITHOUT ANY HELP AND EVEN TRIED THE ONLINE CHAT TOOL AND IT KEEP FREEZING UP. THE VEHICLE IS A TOTAL LOST, I HAVE HEAD, NECK AND TISSUE TRAUMA. I'VE EXPLAINED THIS TO THE CALL CENTER AND THEY BASICALLY HAVE BEEN UNHELPFUL....I HAVE NEARLY 30 YEARS IN AUTOMOTIVE AND THE BAGS SHOULD HAVE DEPLOYED AND KEEP ME FROM INJURY!!!

My vehicle seized up as I was driving it and I wrecked it aside a median. I had to tow it to the ford dealership for them to diagnose it as the recall stated. The recall wasn’t officially out yet, so I had to tow my vehicle back to my house. This happened in February 2024. I have received a new engine, but had to continue to make payments on a car that I was not able to drive and only received a rental within the past 6 weeks since I have paid for new brakes, new battery, new tires, and an alignment. None of these things were covered for the recall except the engine. The dealership clearly states that because my car has been sitting I have to purchase these other items. I have reached out to corporate and the dealership and haven’t gotten anywhere. I don’t know if even doing this will help, but I definitely feel taken advantage of. I think someone should reimburse me for tires and battery due to the extended time it sat. Heck, even the brakes too.

My car keeps stuttering and stalling. I've been trying to get it fixed at specialists but they say nothing is wrong with the car, even though I've been stuck on the side of the road multiple times. Not to mention the intense jerking the car does when I try and speed up .

The purge valve has been an ongoing continuous problem since we bought the vehicle. I have fixed it multiple times. It’s caused the vehicle to stall after putting gas in the tank, and just recently stalled while driving, causing me to hit a curb leading to the passenger front tire popping, the rim being dented, the tire rod bent, alignment out of wack, and the valance ripped off. It also caused a dashboard light to pop up saying Hill Start is Not Available. I was in the car thankfully alone and not with my children. The windshield wipers are a fairly newer issue, they come on whenever they want with the switch being touch. But won’t come on when I try to do it myself. I had my mom take a photo of the steering wheel/road while I was driving to show the severity of the alignment needed, it’s causing extra wear and tear EXTREMELY fast on tires. Rainy season has begun and this is absolutely unsafe and not my responsibility.

While driving my car cuts off in the middle of the intersection of one of the most busiest streets where I live causing someone to bump into me nothing major but I was already still at that point with my Emergancy signals on but the oil pump went causing my car to shut completely off oil light comes on I contacted a mechanic just to look and he said my oil pump blew I have a crack in the pan smh no warning until it happened found out it’s a common issue with fords it really sucks

OUR FOCUS WAS HIT BY A CAR. THE VEHICLE HIT THE FOCUS PRIMARILY IN THE AREA OF THE DRIVER'S SIDE DOOR. THE DOOR WAS PUSHED IN/CRUMPLED APPROXIMATELY 18-20 INCHES OVERALL, INTRUDING INTO THE PASSENGER COMPARTMENT. THE WINDOW SHATTERED. THE DAMAGE TO THE FENDER WAS SIGNIFICANT ENOUGH TO DISTORT THE FRONT BUMPER. THE "PAN" OR AREA IMMEDIATELY BELOW THE DOOR WAS BENT APPROXIMATELY 6 TO 8 INCHES TOWARD THE MIDLINE OF THE CAR. THE FORCE OF THE ACCIDENT SPUN' THE FOCUS APPROXIMATELY 180 DEGREES RESULTING IN THE FOCUS COLLIDING WITH A GUARDRAIL. THE FORCE OF THE IMPACT WITH THE GUARDRAIL BENT/DISTORTED THE BODY OF THE CAR AND CAUSED SIGNIFICANT DAMAGE TO THE REAR BUMPER AND BRAKE LIGHT ASSEMBLY. THE EXTENT AND EXPENSE OF REPAIRING THE DAMAGES NECESSITATED THE CAR BE CONSIDERED "TOTALED" BY THE INSURANCE COMPANY. THE REASON FOR MY COMPLAINT/REGISTRATION OF CONCERN IS NEITHER THE FRONT OR SIDEWALL AIRBAGS DEPLOYED DESPITE THE SEVERITY OF THE ACCIDENT. PART OF THE DECISION TO PURCHASE THE FOCUS WAS BASED ON THE SAFETY FEATURES INCLUDING THE AIRBAGS. IN HINDSIGHT, HAD WE KNOWN OF THE AIRBAG'S PROPENSITY TO FAIL TO DEPLOY DURING AN ACCIDENT OF THIS SEVERITY, OUR BUYING DECISION WOULD HAVE BEEN DIFFERENT. THE AIRBAG'S FAILURE TO DEPLOY SHOULD BE EXAMINED FOR ADEQUACY OF PURPOSE FOR WHICH THEY WERE DESIGNED.

TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.

A DRIVER RAN A RED LIGHT AND THE NOSE OF MY CAR DIRECTLY IMPACTED THEIR SIDE AT APPROXIMATELY 25-30 MPH AND MY AIRBAGS DID NOT DEPLOY. THE OTHER VEHICLE WAS A 2018 HONDA CIVIC AND THEIR SIDE BAGS DEPLOYED. EVEN THE POLICE OFFICERS WERE SHOCKED MINE DID NOT DEPLOY. I THINK WITH THE IMPACT OF THAT CALIBER THEY SHOULD HAVE GONE OFF

HIT SOMEONE DUE TO NO BRAKES. THEN LATER WHEN TRYING TO STILL HEAR AIR IN BRAKES WAS GOING 10 MPH

TL* THE CONTACT RENTED A 2018 FORD FOCUS FROM ENTERPRISE RENT-A-CAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE LOST BRAKING ABILITY AND STRUCK ANOTHER VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BACK TO ENTERPRISE RENT-A-CAR AND NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT VIN NOT AVAILABLE. CONSUMER STATED THE BRAKES WOULD NOT GRAB. CAR JUST KEPT MOVING BECAUSE CONSUMER WAS TRAVELING AT A LOW RATE OF SPEED, THERE WAS A MINOR DAMAGE TO BOTH CARS. UPDATED 9/26/18*JB

After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As I was driving my 2018 Ford Focus, the check engine flashed on. Almost as soon as I noticed it flashed on, it went away. Several more miles down the interstate, it came on again. Almost as soon as it came on, a warning displayed stating Engine Temp Hot, Stop Safely. As I started to pull over onto the shoulder, the power steering went out and then the brakes became extremely hard to push in. As my car slowed down I noticed smoke and as soon as we stopped flames came out from under the hood of the car. I called 911 and the Indiana State Police came and Incident # 2023-00344031 was filed after Pike Township Fire department extinguished the flames. State Farm Insurance was contacted and my car was deemed a total loss. I have photos but the website wouldn't upload the photos.

Vehicle has been having more frequent issues starting up. Engine stalls intermittently and hesitates after fueling up. Been getting inaccurate fuel gauge and distance to empty readings lately. Vehicle is available for inspection upon request. My safety was compromised because the car stalled without warning on the highway almost causing me to get into an accident, and it also shut down on me after pulling out from the gas station after fueling up. Car also loss power and hesitated on highway when merging, causing traffic to back up. I feel extremely unsafe. Problem was replicated with my mechanic after driving with him from the gas station. The car has always passed inspection from when I bought it and i stay up to date with its maintenance from the dealerships. The Malfunction Indicator Lamp just illuminated a few days ago from 7/18/2024 but have been experiencing this issue slowly for a few months, and has been progressively getting worse until the check engine light came on which is the current situation. Mechanic found multiple codes P1450, P0456 and etc when he connected the computer to my car showing a CPV purge valve and other issues associated.

My Vehicle has been with me since I’ve had It since 32,000 miles it’s up to 87,000 miles now The first thing I had to replace the starter at 32,000 the alternator and CV axle on the passenger side and the clutch is second and third clutch And the inside dome lights an the dash lights shorted out all went out the day after I got it now since then at 84,000 the The front clip just fell off going down the road it never dragged the ground an it was never broken but going down the interstate at 70 the speed limit it fell down an ripped out from under the car an hit the car behind me costing me a lot of money but now currently at 87,000 The cv axel on the passenger side has started knocking again bye far one of the worst cars I’ve ever bought

While driving on a very mountainous, winding road, the steering became stiff as I was in the middle of navigating a corner. For a few moments, the steering was completely unresponsive, before I was able to regain control with much force and effort. As I regained control of the vehicle, a warning light came on, which indicated: "System check, Steering Assist Fault, Service Required." I tried basic trouble shooting, but could not check the power steering fluid levels and the fuse that controls the system was in good working order. My normal mechanic stated that this must be serviced by Ford. The vehicle is putting out a code, but the mechanic and O'Reillys were not able to get the code to read. The loss of power steering assist, in the area I was in, nearly caused me to drive in to a creek. Unexpected loss of power steering caused me to Jam my wrist while trying to keep control of the vehicle. Iced the wrist but it is still sore. Seeking medical treatment in the AM Vehicle (less than 4 years old) has now had: 1) cannister purge valve issue resulting in an out of pocket fix (this car not covered under canister purge recall) 2) clutch forks and clutch assembly issues 3) power steering assist issues