TroubleCAR
67
Trouble

2012 Jeep Liberty

Complaints: 384Avg mileage: 57,022 miSince: Mar 2012
CrashFire34 injured

Problem Areas

Air Bags
168
Electrical System
115
Engine
44
Power Train
33
Unknown or Other
31
Exterior Lighting
20
Structure:Body
18
Seats
16
Service Brakes
12
Visibility/Wiper
11

Complaints Over Time

Recent Complaints

AIR BAGS
Dec 9, 2025Eastpointe, MIchigan, MI
Crash1 injured

My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.

AIR BAGS
Oct 7, 2021NANUET, NY
Crash1 injured

We were involved in an accident on the NY State Thruway 87. The airbags did not deploy and the seatbelts did not engage. If the airbags had deployed my husband would not have been injured as seriously as he was.

STRUCTURE:BODY
76,000 miDec 3, 2020N CHARLESTON, SC
Crash3 injured

I WAS HIT ON MY PASSENGER FRONT, WHILE ATTEMPTING TO CROSS INTO A PARKING LOT, SO HARD UNTIL MY TIRE ROD BENT AT A 90* ANGLE. MY PASSENGER AIRBAG DIDN'T DEPLOY. NONE OF MY AIRBAGS DEPLOYED. THERE WAS NO BLIND SPOT WARNING. EVEN AFTER THE IMPACT, THERE WAS NO ALARM OR NOTIFICATION OF THE DAMAGE, AS THE FIREMEN WERE ATTEMPTING TO DRIVE MY CAR OUT OF THE ROAD.

AIR BAGS
122,000 miSep 11, 2018SAN ANTONIO, TX
Crash5 injured

MY DAUGHTER WAS RUN OFF THE ROAD IN HER JEEP LIBERTY ON A HIGHWAY GOING ABOUT 70MPH.. SHE HIT A GUARD RAIL AND ROLLED THE JEEP. THE ONLY AIR BAG THAT DEPLOYED WAS THE STEERING WHEEL ONE AND IT ONLY CAME OUT AFTER SHE STOPPED ROLLING. NONE OF THE OTHER AIRBAGS DEPLOYED!!! THANKFULLY SHE IS ONLY BRUISED ALL OVER HER BODY. HER SEATBELT IS WHAT SAVED HER. LUCKILY THAT WORKED. I HAVE CONTACTED JEEP ABOUT THIS AND HAVEN'T HEARD BACK YET.

AIR BAGS
25,000 miAug 21, 2018HOOVER, AL
Crash2 injured

I WAS ON MAJOR INTERSTATE IN BIRMINGHAM ALA. CAR ACCIDENT I WAS HIT ON LEFT SIDE AND MY AIR BAGS DID NOT DEPLOY. AND MY CAR ROLLED . I HAD A CALL BACK ON MY HEAD RESTRAINTS .?

AIR BAGS
83,000 miAug 18, 2018BAYTOWN, TX
Crash1 injured

TAKARA RECALL, BELIEVE AIR BAGS DIDNT DEPLOY IN ACCIDENT.

AIR BAGS
20,000 miDec 8, 2017SHERMAN OAKS, CO
Crash1 injured

TL* THE CONTACT OWNED A 2012 JEEP LIBERTY. WHILE BEING DRIVEN HIGHWAY SPEEDS, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION AND ROLLED OVER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED A CONCUSSION AND SEVERE UPPER BODY PAIN. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. SEE ALSO ODI 11048288. *DSY

AIR BAGS
12,000 miNov 24, 2017SHERMAN OAKS, CA
Crash1 injured

I WAS INVOLVED IN AN ACCIDENT IN MY 2012 JEEP LIBERTY WHEN ANOTHER DRIVER PULLED LEFT I FRONT OF ME TO MAKE THEIR RIGHT TURN INTO A PARKING LOT. MY TRUCK DROVE OVER HI AND ON THE WAY DOWN STRUCK A PARKED CAR AND FLIPPED OVER ON TO ITS HOOD. THE ENTIRE INTERIOR CAVED IN DIRECTLY ON TO MY HEAD AND NOT A SINGLE AIR BAG DEPLOYED. I WAS HOSPITALIZED AND WAS ALREADY HANDICAPPED SO THIS EXACERBATED MY INJURIES PRONOUNCEDLY AND THE INCREASED PAIN, BOTH PHYSICAL AND MENTAL, LED TO MY WIFE LEAVING, LOSS OF EMPLOYMENT, FAMILY, YOU NAME IT AND IT'S BEEN LOST BECAUSE OF THIS ACCIDENT. WHEN YOU SEE PICS, YOU'LL UNDERSTAND WHY PARAMEDICS WERE SHOCKED I WAS ALIVE AT ALL. -[XXX] (1ST 2 PICS ARE EXTERIOR, 3RD PIC IS OF MY DRIVER'S SEAT ITSELF AND HOW I MANAGED AVOIDING BEING SPLIT IN 1/2 IS BEYOND ME.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR SEE ALSO ODI 11053500. *DSY

AIR BAGS
20,000 miAug 15, 2017BIRMINGHAM, AL
Crash2 injured

I WAS IN A WRECK 3/24/2014 ,I WAS DRIVING ON THE INTERSTATE WHEN I WAS HIT ON THE LEFT SIDE OF THE DRIVER DOOR AND BACK LEFT DOOR BEHIND THE DRIVER SEAT. I SAW THE CAR COMING TOWARDS ME AT A ANGLE WHEN I LOOKED OVER TO SEE IF I COULD CHANGE LANES, SHE HIT ME AND THE CAR STARTED TO ROLL OVER..FROM THAT ALL I REMEMBER I WOKE UP BLEEDING SEVERELY FROM 7 INCH CUT TO MY HEAD. I WAS THEN TRANSPORTED TO UAB TRAUMA UNIT FOR SEVERAL DAYS. I HAVE INJURIES TO MY CERVICAL NECK/SPINE AND SHOULDER . I AM STILL SUFFERING FROM THE TRAUMA FROM PTSD. I WAS CALLED SEVERAL TIMES AFTER MY WRECK ABOUT THE RECALLS ON THE HEAD RESTRAINT...RESTRAINT CONTROL (ORC) MODULE MUST BE REPLACED. FOR 2012 MODEL KK VEHICLES: THE TOTALLY INTEGRATED POWER MODULE (TIPM) MUST BE REPROGRAMMED... UPDATED 08/21/17 *BF *CN

AIR BAGS
42,000 miAug 4, 2017FRISCO, TX
Crash2 injured

IN AUGUST 2016 AT 39000 MILES WHILE IN MOTION ON A HIGHWAY THE AIR BAG WARNING LIGHT CAME ON AND WOULDN'T GO OFF. I LOOKED UP THE ISSUE AND FOUND HUNDREDS OF REPORTS OF THE ISSUE AND FOUND THE RECALL FOR THE ORC MODULE. I TOOK THE VEHICLE TO FRISCO CHRYSLER DODGE JEEP RAM IN SEPTEMBER 2016 AND THEY PULLED THE CODE, FLASHED THE DEVICE, BUT THIS DID NOT FIX THE ISSUE. I WAS THEN TOLD THAT I WOULD NEED TO PAY $550 + LABOR TO HAVE THE PART REPLACED. I DECLINED THE REPAIR BECAUSE I KNEW IT WAS PART OF A RECALL AND I WAS NOT GOING TO PAY FOR IT. IN APRIL 2017 I WAS REAR ENDED AND THE AIRBAGS DID NOT DEPLOY AND I SUSTAINED INJURIES. THE BODY SHOP THAT REPAIRED MY VEHICLE PULLED THE CODE AND PRINTED OUT THE RECALL INFORMATION FOR ME AND STATED IT WAS INDEED THE DEALERSHIP'S ISSUE TO FIX FOR FREE UNDER THE RECALL SPECIFICATIONS. A FEW DAYS AGO I TOOK THE VEHICLE BACK TO THE SAME DEALERSHIP, RECALL PRINTOUT IN HAND. THE SERVICE ADVISOR THAT ASSISTED ME, WHOM ALSO WAS THE SERVICE MANAGER, STATED THAT THEY WOULD LOOK INTO THE ISSUE AND IF THEY COULDN'T DO ANYTHING REGARDING THE RECALL HE WOULD PERSONALLY CONTACT CHRYSLER TO SEE IF THEY WOULD BE ABLE TO DO ANYTHING FOR ME. I WAS TOLD I WOULD BE CALLED THE NEXT DAY, NEVER RECEIVED A CALL. ON THE SECOND DAY I RECEIVED A CALL FROM THE SERVICE TECH STATING THAT IT WOULD BE $550 + LABOR FOR THE REPAIR AND IT WAS DUE TO AN INTERNAL FAULT WITH THE ORC MODULE. I STATED THAT I WAS NOT PAYING FOR THE REPAIR DUE TO IT BEING UNDER RECALL. I ADVISED THAT IF THE ISSUE WASN'T REMEDIED THAT I WOULD FILE A LAWSUIT ON THEM & CHRYSLER AND THAT WOULD COST MUCH MORE THAN REPLACING THE PART. AFTER ENDING THE CALL THE SAME TECH CALLED BACK 45 MINUTES LATER & DEMANDED I PICK UP THE VEHICLE IF I WASN'T GOING TO PAY FOR THE REPAIR. I NOW HAVE MY VEHICLE BACK WITH THE AIR BAG LIGHT STILL ON, & CANNOT REGISTER MY CAR, WON'T PASS INSPECTION WITH THIS ISSUE.

POWER TRAIN
72,000 miMay 22, 2017GARDEN CITY, NY
Crash1 injured

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING, THE CONTACT ATTEMPTED TO ENTER THE DRIVER'S DOOR TO UNLOCK THE VEHICLE. WITHOUT WARNING, THE VEHICLE ROLLED BACK, KNOCKED THE CONTACT DOWN, AND CRASHED INTO A NEIGHBOR'S VEHICLE. THE CONTACT DID NOT SUSTAIN VISIBLE INJURIES, BUT FELT PAIN ON HER SHOULDERS, KNEES, AND ANKLES. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS NOT FILED. THE CONTACT'S VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INSPECTOR WOULD BE ASSIGNED TO THE CASE. THE FAILURE MILEAGE WAS 72,000.

AIR BAGS
76,000 miSep 20, 2015TULSA, OK
Crash1 injured

THERE WAS A RECALL ON THE LIBERTY SO I TOOK IT TO THE DEALERSHIP AND BEFORE APRIL 26,2015 THE AIRBAG LIGHT WAS NOT PRESENT THE LIBERTY WAS BACKED INTO AT A HIGH SPEED AND THE AIRBAGS DID NOT DEPLOY. THE COMPANY THAT REPAIRED MY CAR AFTER THE WRECK TOLD ME THE AIRBAG LIGHT WAS ON, THE AIRBAGS TRIED TO DEPLOY BUT MALFUNCTIONED. THEY FIXED THE LIGHT I GUESS BY RESETTING IT. NOW 5 MONTHS LATER THE LIGHT IS BACK ON FOR THE AIRBAGS AND IT WILL NOT GO OFF.

STRUCTURE:BODY
Jan 21, 2014GRAIN VALLEY, MO
Crash1 injured

WHILE I WAS DRIVING ON I-70 E, I NOTICED THAT THE VEHICLE APPROACHING ME FROM BEHIND, WAS TRAVELING AT A HIGH RATE OF SPEED SO I SWERVED TO THE RIGHT SHOULDER AND THE OTHER VEHICLE SWERVED TO THE LEFT LANE AND THEN BACK ACROSS THE RIGHT LANE OVER TO THE SHOULDER AND STRUCK MY 2012 JEEP LIBERTY ON THE DRIVERS SIDE FROM THE FRONT TO THE REAR PROBABLY AT A SPEED BETWEEN 60 - 75. WITH THAT IMPACT I RECEIVED WHIPLASH & INJURY TO MY LEFT ARM, LEFT HAND, NECK & SHOULDER. I DID NOT RECEIVED A RECALL NOTICE N38 UNTIL LATE DECEMBER 2013 AND THE ACCIDENT OCCURRED ON SEPTEMBER 3, 2013, SO I CALLED CHRYSLER AND TOLD THEM ABOUT THE ACCIDENT AND ASKED IF THIS RECALL COULD EFFECT THE AIR BAG FROM NOT DEPLOYING, THE LADY DIDN'T KNOW AND SAID SHE WOULD FILE A REPORT. I RECEIVED A LETTER STATING, "WHILE THE PURPOSE OF THE AIR BAG IS TO DEPLOY WHEN THE MAJOR DIRECTION OF THE IMPACT IS FROM THE FRONT OF THE VEHICLE TOWARDS THE BACK OF THE VEHICLE" & "THE VEHICLE DAMAGE MAY LEAD YOU TO BELIEVE THAT THE AIR BAG SHOULD HAVE DEPLOYED, HOW EVER, THIS CAN BE DECEIVING." IT ALSO STATED THAT LARGE AMOUNTS OF FENDER OR SHEET METAL DAMAGE INDICATE THAT THE CRUMPLE ZONE IN THE FRONT OF THE VEHICLE DID THEIR JOB AND AS A RESULT THE AIR BAGS WERE NOT NEEDED. SO I PLACED TWO DIFFERENT CALLS TO CHRYSLER DEALERS AND ALSO WENT IN PERSON TO ONE AND ASK THEM "IF I DIDN'T GET THIS RECALL FIXED, (WHICH THE RECALL NOTICE HAD NOT BEEN SENT OUT WHEN THE ACCIDENT HAPPENED) IF IT COULD CAUSE THE AIR BAG NOT TO DEPLOY," AND ALL THREE OF THE MEN TOLD ME YES IT COULD CAUSE THE AIR BAGS NOT TO DEPLOY OR SOMETHING EVEN WORST, WHICH THE ONE MAN STATED "IT COULD EVEN KILL YOU." I BELIEVE AS HARD AS I WAS HIT, AND WITH THE INJURIES I RECEIVED, THAT THE AIR BAGS SHOULD OF DEPLOYED AND MAYBE I WOULDN'T HAVE BEEN INJURED AS MUCH. IT HAS BEEN OVER 4 MONTHS SINCE THE ACCIDENT AND MY INJURIES ARE STILL PRESENT. SINCERELY *TR

ELECTRICAL SYSTEM
15,600 miMar 15, 2013MONTREAL, MO
Fire1 injured

FEBRURAY 26, 2012 8;30 AM .I HAD BEEN DRIVING JEEP LIBERTY FOR ABOUT 2 HOURS, PARKED IN PARKING LOT,WENT SHOPPING , STARTED UP,AND WAS DRIVING MY JEEP LIBERTY AND NOTICE SMOKE IN THE VEHICLE THEN I NOTICED A BURNING YELLOW SMOKE AND FLAMES COMING FROM MY DRIVERS SIDE DOOR CONTROL PANEL , AS QUICKLY AS I COULD I STOPPED JEEP INTO PARKING LOT , AT THAT TIME MY WINDOWS WHERE MALFUNCTIONING AND THE VEHICLE WAS FULLY ENGULFED WITH YELLOW SMOKE ,TURNED VEHICLE OFF COULD NOT GET SEAT BELT UNHOOKED,TURNED SWITCH ON PUT IN PARK AND THEN GOT SEAT BELT UNHOOK PULLED KEYS OUT OF IGNITION CLIMB OVER TO PASSENGER SIDE DOOR TO OPEN DOOR AND THEN OPENED DRIVER SIDE DOOR AND THREW SNOW AND WATER ON DOOR TO PUT FIRE OUT.. . STOOD THERE IN SHOCK FOR A MOMENT, SECOND TIME I DROVE WIFES VEHICLE AND IT CAUGHT ON FIRE 5 MONTHS OLD!!! NOTICED THAT THE SMOKE IN THE VEHICLE WAS STARTING TO DISPENSED AND CLEARING OUT . NOTICED WINDOW SWITCHES HAD MELTED AND SANK INTO DOOR,BURNED FINGERS OPENENING DRIVER SIDE DOOR. REACHED IN AND TURNED KEY BACK ON ,AT THAT POINT THE VEHICLE STARTED TO SMOKE AGAIN , THREW THE WINDOW AND SPEAKER OF DRIVERS SIDE DOOR ,TURNED KEY OFF THREW MORE WATER IN DOOR PANEL AND AGAIN SMOKE SLOWLY DISPENSED . I WAS MOMENTS FROM ENTERING A INTERSTATE AND THE THOUGHT OF WHAT WOULD HAVE HAPPENED TO MYSELF IF I WOULD HAVE NOT BEEN ABLE TO GET OFF THE ROAD IN TIME !! I HAVE BEEN A MASTER MECHANIC FOR 30 YEARS AND HAVE NEVER SEEN SUCH A THING HAPPEN IN ANY TYPE OF VEHICLE BEFORE.I TOOK VEHICHLE TO DEALER ,JEEP CHRYSLER WAS CONTACTED ,DEALERSHIP MONKEYS ACUSSED ME OF JAMMING SOME THING IN SWITCH,WHAT A BUNCH OF CRAP.. JEEP SAID THEY COULD NOT DO ANYTHING TO CLAIM IT ON MY INSURANCE !!!!!! DEALER SHIP IS TRYING TO FORCE JEEP TOO LOOK AT PROBLEM THIS VEHICLE IS ONLY 5 MOS OLD AND THIS SHOULD HAVE NEVER HAPPENED. I'M GLAD TO SEE THIS PROBLEM REGESTERD WITH YOU... UPDATED 08-20-14 *BF UPDATED 08/21/2014 *JS

AIR BAGS
Mar 5, 2020AUSTIN, TX
Crash

HAD A ACCIDENT AND AIRBAG LIGHT WOULD NOT COME OFF ALSO THE ELECTRIC SYSTEM WOULD NOT COME ON HORN WOULD NOT WORK AND OTHER THINGS. ROTOR HAD TO TO BE REPLACE, OFF THE SUSPENTION ? LIGHT ON. WAS HIT ON DRIVERS SIDE, HIT AND RUN MY INSURANCE WAS USED. HAD TO SEND TO DEALER TWO TIMES AND GET TOWED 2 TIMES. HAD

AIR BAGS
150,000 miAug 23, 2019YPSILANTI, MI
Crash

TL* THE CONTACT OWNED A 2012 JEEP LIBERTY. WHILE DRIVING AT 55 MPH, ANOTHER DRIVER RAN THEIR RED LIGHT AND CRASHED INTO THE CONTACT. THE CONTACT'S VEHICLE FLIPPED OVER AND ROLLED OVER THEN SLID. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED. THERE WAS NO ONE ELSE IN THE VEHICLE WITH THE CONTACT. NO MEDICAL ATTENTION WAS NEEDED. THE PERSON THAT CRASHED INTO THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED THE POLICE IMPOUND. THE VEHICLE WAS TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

AIR BAGS
60,000 miSep 29, 2018ROSWELL, NM
Crash

THREE YEARS AGO MY DAUGHTER WAS DRIVING MY JEEP. SHE HAD A FRONT END COLLISION WITH A BUILDING. THE AIR BAG DID NOT DEPLOY. SHE LITERALLY DROVE INSIDE THE BUILDING. NOW MY CURRENT COMPLAINT IS THAT SUDDENLY THE AIRBAG LIGHT IS COMING ON AND GOING OFF RANDOMLY.

POWER TRAIN
150,000 miJun 21, 2017BEAUFORT, SC
Crash

I PLACED THIS VEHICLE'S AUTOMATIC TRANSMISSION SHIFTER, WITH THE ENGINE RUNNING INTO THE PARK POSITION ON 05/20/17 AT APPROX. 12:15 AM. I SAT IN THE VEHICLE FOR A FEW MINUTES. I EXITED DRIVERS SIDE, CLOSED THAT DOOR AFTER PLACING PATROL ITEMS ONTO THE FRONT SEAT. I MOVED TO PASSENGER FRONT DOOR, OPENED IT AND AND RETRIEVED A PATROL BAG AND ITEMS FROM THAT SEAT. AFTER CLOSING PASSENGER DOOR AND WALKING AWAY FROM VEHICLE THE SHIFTER "MOVED" DOWN INTO REVERSE. WAS IT IN "FALSE PARK"? THEN THE JEEP TO BACK UP OFF CONCRETE PARKING PAD AND INTO A SHALLOW LAGOON ON FRIPP ISLAND, ST. HELENA, SC. THE FRIPP ISLAND PROPERTY OWNERS ASSOCIATION AUTO INSURANCE COMPANY, TRAVELERS, TOTALLED OUT THE VEHICLE STATING IT WAS NO LONGER SAFE TO DRIVE?

STEERING
46,700 miFeb 19, 2015FAIRFIELD, CA
Crash

I WAS PULLING OUT OF A PARKING LOT WHEN MY STEERING WHEEL LOCKED UP AND I COULDN'T TURN THE WHEEL ANYWHERE CAUSING TO DRIVE ON THE CURB AND HIT A FIRE HYDRANT. *TR

ELECTRICAL SYSTEM
35,000 miMay 9, 2014DEER PARK, TX
Crash

IT HAPPENED A FEW TIMES BUT THE LAST TIME SHE WAS TURNING AT A LIGHT AND WHEN KEYS SWUNG THE IGNITION SHUT OFF CAUSING HER TO LOSE POWER STEERING AND SHE HIT ANOTHER VEHICLE. THE IGNITION IS VERY TOUCHY - JUST BY BARELY TOUCHING THE KEYS IT SHUTS OFF. I AM AFRAID FOR MY DAUGHTER'S SAFETY DRIVING THIS VEHICLE. *TR

Other Liberty Years

Other Jeep Models