2019 Toyota Camry
Problem Areas
Complaints Over Time
Recent Complaints
On [XXX], I was involved in a high-speed T-bone collision with a FedEx truck while driving my 2019 Toyota Camry SE (VIN: [XXX] ). Despite the severity of the crash — which totaled my vehicle, caused the windshield to crack, and resulted in my head slamming into the steering wheel — none of the vehicle’s airbags deployed, including the driver’s front airbag. As a direct result of this failure, I sustained head trauma and neurological symptoms. A CT scan taken immediately after the crash revealed a previously undiagnosed 11–12mm partially thrombosed brain aneurysm, which is now causing ongoing vision problems, speech issues, memory loss, and loss of balance. Upon researching known defects, I discovered that my vehicle had a recall for an improperly calibrated Occupant Classification System (OCS) that may prevent airbag deployment — recall #K0M, issued in 2019. I never received any notification of this defect from Toyota. The fact that no airbags deployed in a crash this severe clearly points to a critical safety system failure. I believe this failure greatly worsened my injuries and created long-term health risks that would not exist had the safety systems worked as designed. I am requesting a full investigation and am pursuing a claim for product liability and manufacturer negligence. This complaint is part of a formal record to hold Toyota accountable and protect other drivers from similar harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On March 13th, 2024, while pulling into the driveway and lightly accelerating due to the slight incline of the driveway, the accelerator pedal fell from under my foot. The car accelerated hard, plowing through the garage door, a washer/dryer unit, a storage rack and into the back wall of the garage. The car bounced back but was still accelerating, leaving marks from the tire spinning in the garage. The brakes were ineffective in stopping the vehicle. After hitting the wall I was able to shut the car off using the key. The airbags did not deploy. Note: The car has molded OEM floormats that were secure at the time of the accident. The vehicle was towed to a body shop and the insurance company declared the vehicle a total loss.
The contact owned a 2019 Toyota Camry. The contact stated that while driving at 15 MPH, the contact's daughter was involved in a collision. Another driver ran a stop sign at 30 MPH and crashed into the front passenger side of the vehicle causing the front wheel to detach. The air bags did not deploy. A police report was filed. No warning light was illuminated. The vehicle was towed to a lot. The vehicle was not diagnosed or repaired. At the time of the impact, the driver hit her head on the glass. The driver sustained neck, back, wrist, and head injuries that required medical attention involving CT scan, MRI, and x-rays. No other people were injured. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.
Front end damaged caused by getting hit by a drunk driver, no air bags deployed
The contact owned a 2019 Toyota Camry. The contact stated that while his son was driving approximately 56 mph, the accelerator pedal was released but the vehicle continued forward. The brake pedal was applied but it failed to respond and stop the vehicle. The driver attempted to avoid other vehicles and drove into a tree line. There were no warning lights illuminated. The air bags did not deploy. A police report was filed. There were no reported fires. The driver sustained injuries that consisted of swollen ribs, a bruised and swollen shin, leg, and damage to his feet. Medical attention was provided at the local hospital. The passenger seated in an unknown rear seat sustained unknown injuries but did not seek medical attention. The vehicle was towed to a towing center in Orlando, Florida. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact called an independent mechanic. The manufacturer was contacted, who provided a case number but no additional assistance was provided. The approximate failure mileage was approximately 53,000. The vehicle was deemed a total loss.
In JuneOf 2019 I got side swiped on the driver’s side beginning at the driver’s door while driving; the airbags did not deploy. The matter was taken care of by mutual agreement between attorney and other drivers insurance company (AAA). On 03/02/22 I was attempting to renew registration when I was informed that I had to take vehicle to dealer due to a recall on make and model before new registration could be issued. In the evening of 03/02/22 I stopped at the dealer and explained to one of the service reps that I was there because of a recall and he stated that there was a problem with airbags deploying WHILE driving; but it was too late in the evening because they were getting ready to close and the issue would take 2-3 hours to inspect. The following morning prior to the service department opening I dropped the car off for service. However, the service invoice makes no mention of the airbag system inspection. Instead, the invoice is for a low pressure fuel pump issue. As for my safety being affected, I now understand why the attorney handling the insurance claim as well as AAA’s insurance adjuster on the matter both stated “that’s odd” when they asked me (at separate times) if the airbags had deployed and I answered “no”. Apparently, according to the service techs comment on the recall having to do with airbags, my safety was in danger at the time of the accident in 2019. But instead of showing that the issue was taken care of on the invoice, in less than 24 hours the problem went from airbags to a low pressure fuel pump. How was my safety put at risk? Being that the impact occurred at the driver’s door while I was driving and airbags failed to deploy, had I not veered to my right up the curb I could’ve suffered serious injury to the left side of my body, at least. Has the problem been reproduced? Unknown. Has the vehicle component been inspected? From techs statement on 03/02/22 and invoice on 03/03/22, UNKNOWN. No warnings of any kind.
The contact owns a 2019 Toyota Camry. The contact's daughter stated while driving approximately 5 mph where the contact's vehicle was impacted by another vehicle on the passenger side which resulted in none of the air bags being deployed. The contacts daughter was injured and sustained whiplash, sprain back, cervical and lumbar issues, headaches, migraines and sought medical treatment. A police report was taken and the vehicle was towed to an insurance lot where it was diagnosed as destroyed. The contact stated no warning lights were illuminated. The manufacturer was informed of the failure. The failure mileage was approximately 24,000.
on 10/29/2021 my daughter was a passenger in her car and was involved in a rear end collision @ approximately 65-70 MPH upon collision with a Toyota Rav4. The Air Bags DID NOT deploy, The seat belt allowed her forward with her breast catching most of the impact, and the front camera system that should have detected the stopped Rav 4 did not alert. We had no error codes nor lights on this car prior and were not aware of any potential recalls. This is a complete failure of a car and safety systems that should have protected her. The entire reason this car was bought WAS to protect her and it completely and utterly failed. She is now in the ER with a broken sternum and currently being evaluated to see if any other vessel damage. We bought this car with the utmost in trust for the safety platform of Toyota as she is a double organ transplant recipient and at this time i am unsure if her transplanted kidney has been injured. The recall needs to immediately be expanded and we should have KNOWN PRIOR that this car had a potential issue and complete failure of all the front end collision safety systems! How is it that the air bags completely failed to deploy? Even the Virginia State Trooper on scene commented that he could not see why they had not deployed. I will follow up with more information and pictures as I obtain them after I make sure my daughter, her kidney graft and her boyfriend are ok. I am attaching pictures of the car and of the car that was hit. At this time I only have the exterior pictures but will get the State Police Report and also will try to get interior pictures of the car.
TL* THE CONTACT OWNS A 2019 TOYOTA CAMRY SE. THE CONTACT STATED THAT HIS WIFE WAS DRIVING AT 50 MPH ON THE HIGHWAY AND A TRAILER FROM ANOTHER VEHICLE DETACHED AND CAME INTO THE LANE. THE VEHICLE HIT THE TRAILER IN THE FRONT PART AND IT WENT AIRBORN AND FLIPPED OVER AND LANDED ON THE PASSENGER SIDE OF THE VEHICLE. IT THEN ROLLED TWO TIMES AND LANDED ON THE SIDE OF THE HIGHWAY IN A MARSH IN AN UPRIGHT POSITION. THE ONLY AIR BAGS THAT DEPLOYED WERE THE SIDE CURTAIN AIR BAGS. OUT OF THE TEN AIR BAGS ONLY TWO ENDED UP DEPLOYING.THE WIFE AND TWO OTHER PASSENGERS WERE TRANSPORTED BY AMBULANCE TO THE HOSPITAL FOR PRECAUTIONARY REASONS INCASE OF INTERNAL INJURIES. AT THE HOSPITAL THE XRAYS WERE NEGATIVE OF THE CHEST AND PELVIC AREAS AND ELBOW. ONE OF THE PASSENGER'S ANKLE WAS BROKEN. THE INJURIES WERE MOSTLY SEVERE BRUISING OVER SEVERAL AREAS ESPECIALLY FROM THE SEAT BELTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. BOTH THE FRONT AND REAR BUMPERS WERE TORN OFF, THE DRIVER'S SIDE WAS SMASHED IN. THE FRAME BAR ON THE DRIVER'S SIDE UNDER THE HOOD WAS BENT. THE UNDERSIDE OF THE VEHICLE WAS RIPPED OFF AND ALL FOUR WHEELS WERE BENT OUT. THERE WAS DAMAGE TO REAR AXEL AND FRONT SWAY BARS. THE PASSENGER SIDE OF THE VEHICLE WAS ALSO SMASHED IN AND REAR WINDOW WAS SHATTERED. THE VEHICLE WAS TOWED FROM THE CRASH AREA. THE DEALER AND MANUFACTURER HAD NOT BEEN NOTIFIED YET. THE FAILURE MILEAGE WAS 33,400.
HAD A CAR ACCIDENT ON THE HIGHWAY AT A 45MPH AND THE AIR BAGS DID NOT DEPLOYED. THE OTHER CAR, WHICH AIR BAGS DEPLOYED, WAS AT FAULT AND THE IMPACT TO THE FRONT OF OUR CAMRY WAS AT EXTENSIVE. OUR CAR WAS GOING AT A 45 MPH GOING SOUTHBOUND WHEN A NISSAN 2017 FRONTIER MADE A LEFT TURN IN FRONT OF THE CAR. THE TRUCK WAS ALSO IN MOTION AT TIME OF THE ACCIDENT. THE ACCIDENT WAS AT A HIGHWAY GOING SOUTHBOUND. THE TRUCK WAS GOING NORTHBOUND AND MADE A LEFT TURN.
MY TOYOTA CAMRY 2019 (VEHICLE 1) WAS HIT BY THE VEHICLE COMING IN OPPOSITE DIRECTION AND TRYING TO TAKE LEFT TURN AT FULL SPEED. THE CAR WAS BADLY HIT ON THE DRIVER SIDE FRONT BENDER. THERE WAS IMMEDIATE OIL LEAK FROM THE ENGINE. THE SUSPENSION WAS BADLY BROKEN AND TWISTED ON THE DRIVER SIDE. AIR BAGS DID NOT GOT DEPLOYED IN MY CAR BUT WERE DEPLOYED IN THE TOYOTA RAV4 (VEHICLE 2). THE DRIVER 2 HAD BLOODIED NOSE FROM AIR BAG DEPLOYMENT. THE PASSENGER AIR BAGS IN VEHICLE 2 WERE ALSO DEPLOYED BUT THERE WAS NO ACTUAL PASSENGER.
I HAVE A 2009 CAMRY THAT I LEASED ON 3/8/19. ON 10/9/19 I WAS INVOLVED IN AN ACCIDENT, NOT CITED, THE CAR THAT HIT ME FROM THE REAR DOING 90 MPM UPON INPACT PUSHED IN FROM SOUTH BOUND TO EAST BOUND. I WAS THEN HIT ON RIGHT FRONT SIDE BY AN 18 WHEELER AND HAD 4 RADIAL FRACTURES ON MY LEFT ARM; MY LEFT HAND FLIPPED OVER BACKWARDS ON MY FOREARM AND BONES PROTRUDED FROM EACH SIDE OF ARMS. NOT ONE AIRBAG WAS DEPLOYED FROM THE INCEPTION OF THE ACCIDENT TO THE ACCIDENT ON MY ARM. I NOW HAVE A TOTALED CAMRY; I HAD SURGERY ON MY LEFT ARM TWO DAYS LATER, LOST OF WAGES AND DISABLED ON MY LEFT SIDE. TOYOTA IS NOT TAKING ANY RESPONSIBILITY FOR THIS SITUATION AS IF THE AIRBAGS HAD DEPLOYED; I WOULD NOT HAVE THIS RADIAL FRACTURE, WHICH IS WHAT I WAS PAYING FOR BY LEASING THIS TOYOTA CAMRY 2019. I NEED HELP. I HAVE PICTURES OF THE OUTSIDE OF THE CAR AS WELL AS INSIDE THE CAR SHOWING NO AIRBAGS DEPLOYED.
TL* THE CONTACT OWNED A 2019 TOYOTA CAMRY. WHILE DRIVING 10 MPH, THE FORWARD COLLISION SYSTEM FAILED TO ENGAGE CORRECTLY AND CAUSED THE CONTACT TO SLAM ON THE BRAKE PEDAL. AS A RESULT, THE EMERGENCY BRAKING SYSTEM DID NOT ENGAGE AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE RIGHT SHOULDER, BACK, AND NECK. MEDICAL ATTENTION WAS NOT RECIEVED. A POLICE REPORT WAS NOT FAILED. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO A COLLISION CENTER. THE VEHICLE WAS DEEMED TOTALED. TOYOTA OF OLYMPIA (6969 TYEE DR. SW, TUMWATER, WA 98512, (360) 539-3939) WAS CONTACTED, BUT DID NOT ASSIST. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1908201158. THE FAILURE MILEAGE WAS APPROXIMATELY 1,942.
AIR BAGS DID NOT DEPLOY. NOT A SINGLE AIR BAG WENT OFF. I COULD'VE DIED. I WAS GOING 65MPH WHEN I DROPPED SOMETHING AND WENT TO PICK IT UP AND I LOST CONTROL OF THE VEHICLE STRIKING THE GUARD RAIL ON THE LEFT SIDE, THEN THROWN INTO THE RIGHT SIDE OF THE ROADS GUARD RAIL WHERE I STOPPED FINALLY. THE FIRE DEPARTMENT WERE SHOCKED THE AIR BAGS DIDNT GO OFF BECAUSE EVERY SINGLE ONE SHOULD HAVE. I'M HURT FROM THIS INCIDENT AND POSSIBLY COULD'VE BEEN LESS INJURED HAD THE AIR BAGS DEPLOYED
I WAS INVOLVED IN A HIT AND RUN ACCIDENT ON 4/9/19 THAT RESULTED IN $7,600 + PROPERTY DAMAGE TO MY VEHICLE AS WELL AS INJURIES AND NO ONE ANSWERED THE SOS CONNECT SYSTEM AFTER IT WAS CALLED POST ACCIDENT. MY VEHICLE HAS BEEN IN THE BODY SHOP SINCE THE ACCIDENT AND I JUST GOT IT BACK THIS PAST THURSDAY 5/23/19. ON 5/24/19 I TRIED TO TEST THE SOS SYSTEM AT LEAST 5 TIMES AND STILL RECEIVED NO RESPONSE. THE VEHICLE WAS IN MOTION DURING ALL CALLS, PROCEEDING STRAIGHT ON CITY ROADS. I HAVE AUDIO FOOTAGE FROM MY DASH CAM TO SUPPORT IT DID NOT WORK BUT THEY ARE TOO LARGE TO UPLOAD.
Insurance claim never received the check for repairs. Vaughn Toyota horrible.Seat Belt broke,did not want to nor be of service for policy.No salesman with like license,but I.No inspection on car,just drove.
While traveling at interstate speeds (about 68 MPH) a vehicle in front of me (about 6 car lengths ahead) hit a pickup truck. I hit the brakes and then my car's auto braking system was activated (displaying on the dashboard) but it did not feel like my car was slowing down. I then proceeded to push the break all the way to the floorboard and my car did not slow down causing me to hit the vehicle in front of me. It felt like the auto-breaking system was preventing me from applying full braking power. When I pushed the break petal to the floor it felt like I was pushing on air. There was no resistance on the petal as there normally would be. There were no skid marks on the road and after the impact, my vehicle would not move. I had to put the car in park and then back into drive to move off the road.
I marked engine on the above as I did Not see anything about gas pedal acceleration. At a slow speed turning a sharp right to enter a drive through restaurant, I had my right foot on the brake. The car suddenly accelerated on its own, causing me to jump a curb & lose control. I landed between the restaurant building & drive through, taking out the signs & drive through. It was sudden & a nightmare. Busted both front tires & We had to get a flatbed truck to remove. Some employees there remarked that I missed a pole by a few inches. They helped me out of the car, taking me inside the restaurant. I was crying & very emotional, but explained what happened. I phoned my husband immediately & he came. I didn’t hit another car or hurt anybody. I was stoved up & shook up, but otherwise ok. I did get a back X-ray later because of pain, but thankfully no compressed fracture. The police was called & took my registration & helped get a tow truck. I explained what happened. My husband asked that it be taken to the a Toyota dealership, but it was not as they do not have a repair shop there. The car is in a local shop for repair that the adjuster recommended. Have not received the first part for it as yet. Insurance adjuster says $8500 in damage by phone, but we do not have a copy of this appraisal as yet. We will need to take it to Toyota for testing as soon as repairs are done & driveable, but regardless, this is really what happened & I will be afraid to drive this car again. This is vey dangerous & I could have been killed or killed somebody. We bought our car new in Early 2019 & I really liked it. I’m posting this now because Toyota should want to know this information asap for the safety of their customers!
2019 TOYOTA CAMRY. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE ATTEMPTING TO MAKE A U TURN THE STEERING WHEEL YANKED IN THE OPPOSITE DIRECTING. THE VEHICLE'S SPEED ACCELERATED UNCONTROLLABLY AND BRUSHED A PARKED CAR, HIT A TREE THAT IN TURN FELL ON A HOUSE. THE CAME TO A REST AFTER IT HIT THE TREE. THE AIR BAGS DID NOT DEPLOY. THE FLOOR MAT WAS NOT PRESSING AGAINST THE PEDAL. THE VEHICLE WAS TOTALED. THE MANUFACTURER STATED THE VEHICLE COULD NOT BE INVESTIGATED DUE TO THE VEHICLE BEING SO DESTROYED. *JS *JS
THIS CAR WAS INVOLVE IN AN AUTO ACCIDENT AND IT WAS SERVE AND THE FRAME BENT AND PUSH IN BUT THE SEAT BELT DID NOT LOCK AND NO AIRBAG WAS DEPLOYED. BRAND NEW CAR ONLY 7,000 MILES
