TroubleCAR
55
Trouble

2010 Ford Edge

Complaints: 672Avg mileage: 84,483 miSince: Sep 2009
1 deathCrashFire17 injured

Problem Areas

Air Bags
284
Service Brakes
161
Power Train
40
Engine
40
Vehicle Speed Control
22
Fuel/Propulsion System
22
Electrical System
21
Unknown or Other
21
Exterior Lighting
19
Wheels
12

Complaints Over Time

Recent Complaints

AIR BAGS
39,000 miApr 2, 2014POWELL, OH
1 deathCrash

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE DRIVER SUSTAINED THREE FRACTURED RIBS, INJURIES TO THE SHOULDER, A TRAUMATIC BRAIN INJURY AND WAS CURRENTLY ON LIFE SUPPORT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DECLARED DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. UPDATED 06/17/14*LJ THE CONSUMER STATED AS A DIRECT RESULT OF THE ACCIDENT, HIS WIFE DIED SHORTLY THEREAFTER, ON APRIL 7, 2014, FROM THE INJURIES SHE SUSTAINED. UPDATED 08/05/14.

SERVICE BRAKES
160,000 miFeb 27, 2025Summerville, SC
Crash1 injured

The contact owns a 2010 Ford Edge. The contact stated while driving into an apartment complex parking lot, the brake pedal was depressed but felt stiff and failed to travel downward. The contact was unable to stop the vehicle. There was no warning light illuminated. The vehicle drove over the curb, crashed into two HVAC units located in front of the apartment building, and the vehicle stopped. The contact was in shock and unintentionally turned off the vehicle while the vehicle was in drive(D). The air bags did not deploy. The contact sustained whiplash and trauma. The contact received assistance from emergency units but refused to be taken to the hospital. A police report was filed. A mobile mechanic diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the front grill of the vehicle was damaged due to the collision. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.

SERVICE BRAKES
207,000 miSep 21, 2020OCALA, FL
Crash1 injured

I WAS DRIVING MY 2010 EDGE IN STOP AND GO TRAFFIC. THE CARS IN FRONT OF ME STOPED SUDDENLY SO I SLAMMED ON MY BRAKES. MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT STOPPING MY VEHICLE. ( ALL OF THIS IS HAPPENING IN SECONDS TRAVELING ABOUT TWO TO THREE CAR LENGTHS)I RELEASED MY FOOT AND THE BRAKE PEDAL RETURNED TO A NORMAL POSITION. I PRESSED THE BRAKES AGAIN AND THE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD AGAIN WITHOUT STOPPING MY VEHICLE. I RELEASED PRESSURE AGAIN AND THIS TIME THE PEDAL SHOT BACK HITTING MY FOOT WITH SUCH FORCE THAT IT CAUSED A LISFRANC DISLOCATION AND SEVERE BONE BRUISING TO MY RIGHT FOOT. (I LOST MY JOB AND WILL BE UNABLE TO WORK FOR AT LEAST SIX MONTHS, IF I AM ABLE TO REGAIN FULL FUNCTION DUE TO THIS ACCIDENT .)THROUGH THE PAIN I DEPRESSED THE BRAKES A THIRD TIME AND THEY WENT TO THE FLOOR AGAIN, NOT STOPPING MY VEHICLE AND RESULTING IN MY VEHICLE CRASHING INTO THE VEHICLE IN FRONT OF ME AT A RELATIVELY SLOW SPEED. THE AIRBAGS DID NOT DEPLOY.

AIR BAGS
100,000 miMar 5, 2019LOUISVILLE, KY
Crash2 injured

WAS IN IN CAR ACCIDENT WHERE SOMEONE HIT ME FROM BEHIND GOING 45-75 MILES PER HOUR AND KNOCK ME IN THE OTHER LANE ON EXPRESS WAY AND THE AIR BAGS DIDN'T COME OUT FOR EITHER SIDE . I WAS DRIVING AT THE TIME GOING 5-40 MILES PER HOUR SINCE MY TIRE HAD BLEW OUT .

AIR BAGS
115,050 miJan 15, 2019STERLING HEIGHTS, MI
Crash1 injured

I WAS MAKING A LEFT HAND TURN ONTO A MAIN ROAD ANOTHER DRIVER BROAD SIDE HIT ME ON THE DRIVER SIDE OF THE CAR SIDE AIRBAGS NEVER WENT OFF THAT I PAID FOR AND COULD OF SAVED MY INJURIES THEY WERE PART OF MY PURCHASE OF THE CAR TO SAVE ME MY CAR THE INSURANCE COMPANY HAS IT AS A TOTAL LOSS DOES NOT HELP ME NONE

AIR BAGS
80,000 miNov 10, 2017HOUSTON, TX
Crash1 injured

WAS INVOLVED IN ACCIDENT AND HIT ON PASSENGER SIDE BACK DOOR FORWARD AND WINDOW AND DRIVES SIDE BACK PANEL AND WINDOW. FRONT END OF CAR. THE ONLY AIR BAG THAT WENT OFF WAS THE STEERING WHEEL. NO OTHER AIR BAG DID AND SHOULD OF DRIVER'S SEAT AND PASSENGER DASH. WHY DDIDNT THE OTHERS DEPLOY AND WOULD OF SAVED ME FROM GETTING INJURED

AIR BAGS
15,000 miAug 24, 2012GREAT FALLS, MT
Crash3 injured

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS TRAVELING 30 MPH AND CRASHED INTO TWO VEHICLES. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED CHEST AND NECK INJURIES AS A RESULT. THE DRIVERS OF THE OTHER TWO VEHICLES WERE ALSO REPORTED INJURED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.

VEHICLE SPEED CONTROL
31,000 miNov 28, 2011WOODSTOCK, VA
Crash1 injured

TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE SURGED FORWARD TO APPROXIMATELY 45 MPH AND CRASHED INTO A CONCRETE POST. THE BRAKES WERE ENGAGED DURING THE FAILURE, BUT THE VEHICLE WOULD NOT STOP. THE CONTACT SUFFERED ELEVEN BROKEN RIBS AND A BROKEN KNEE CAP. THE POLICE WERE NOTIFIED AND THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 31,000. UPDATED 01/10/12*LJ UPDATED 04/26/12

AIR BAGS:SIDE/WINDOW
22,000 miFeb 11, 2011WELCOME, MD
Crash2 injured

TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT WAS STOPPED FOR A TRAFFIC STOP WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF HER VEHICLE. THE SIDE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS UNINJURED HOWEVER, TWO PASSENGERS SUSTAINED INJURIES TO THE SHOULDER AND NECK AND WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DEALER WAS CONTACTED WHO ADVISED THAT HE WOULD CONTACT THE MANUFACTURER AND A REPRESENTATIVE WOULD CONTACT HER. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER IN REGARDS TO THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 22,000.

STRUCTURE
4,000 miOct 27, 2010IJAMSVILLE, MD
Crash1 injured

I WAS DRIVING MY 2 WEEK OLD 2010 EDGE LIMITED, ON A HIGHWAY IN STOP AND GO TRAFFIC,WHEN I WAS HIT FROM BEHIND BY A TRACTOR TRAILER LOADED WITH ASPHALT SHINGLES. I WAS PUSHED INTO A CAR IN FRONT OF ME AND BOTH CARS WERE TOTALED. DURING THE CRASH, THE COMPONENTS OF THE DASH WERE EJECTED INTO THE BACKSEAT. . IF SOMEONE HAD BEEN SEATED IN THE BACK SEAT, I'M SURE THEY WOULD HAVE BEEN SEVERELY INJURED BY THE DEBRIS.THE DASHBOARD STAYED IN PLACE. ALSO, THE DRIVERS SEAT BROKEFROM IT'S ANCHORS. THE AIR BAG DID NOT DEPLOY. *TR

SERVICE BRAKES
59,000 miAug 16, 2024Hemet, CA
Crash

The contact owns a 2010 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that due to the failure, the contact's vehicle rear-ended the vehicle in front of the contact's vehicle. The contact stated that there was no damage to either. The contact stated no police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.

STRUCTURE:BODY
Aug 12, 2024Hazel Crest, IL
Crash

The car under carriage completely rusted out and cause a major failure in the middle of a major street. I informed ford of the problem by special mail and have not receive a reply. I took the car to the dealership where I bought the car. They said it would cost 8,000 for th repair and they did not know if the complete problem would be fixed. Please help. [XXX] , [XXX] [XXX] . [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES
91,765 miFeb 6, 2024Gilbertsville, NY
Crash

The contact owns a 2010 Ford Edge. The contact stated that while driving, there was a hissing noise detected. The contact had to slam on the brake pedal to stop. While her brother was driving, he had to continuously pump the brakes for the vehicle to stop. The ABS and traction control warning lights were illuminated. While her daughter was driving at 20 mph, she crashed into an unknown truck. There were no reported injuries. There was no police report, fire, or air deployment. The vehicle was taken to the local dealer, who stated that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed her that the failure was due to the brake booster. The manufacturer was contacted, who informed her there was no warranty coverage. The approximate failure was 91,765.

AIR BAGS
45,000 miSep 27, 2018LEESBURG, GA
Crash

I HAVE CALLED THE ALBANY, GEORGIA FORD DEALERSHIP AND THEY STILL DO NOT HAVE ANY PARTS. WE HAVE BEEN WAITING OVER A YEAR. WE ALSO TRIED TO GET A CAR TO REPLACE THE EDGE UNTIL THE PARTS CAME IN AND THEY SAID THEY COULD NOT HELP US. MY DAUGHTER ATTENDS THE UNIVERSITY OF GEORGIA SO WE TRIED THE ATHENS, GEORGIA FORD DEALERSHIP AND GOT NO RESPONSE. MY DAUGHTER DID HAVE A FRONT END COLLISON SEVERAL YEARS AGO AND THE AIRBAGS NEVER DEPLOYED.

POWER TRAIN
197,000 miApr 26, 2018GROVETOWN, GA
Crash

ON OCTOBER 25, 2018 I PUT MY VEHICLE IN REVERSE WHEN IT SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. IT HIT THE CURB AND CONTINUED TO ACCELERATE INTO ANOTHER PARKED VEHICLE WHICH CAUSE THAT VEHICLE TO HIT A BUILDING AND THEN MY VEHICLE CONTINUED IN REVERSE AND HIT ANOTHER CAR AND THEN CONTINUED UNTIL MY VEHICLE HIT A GMC TRUCK WHICH FINALLY STOPPED MY VEHICLE. DURING THIS ENTIRE EPISODE, I WAS UNABLE TO GET CONTROL OF MY VEHICLE AT NO POINT WAS I ABLE TO USE MY BRAKES AS THEY DID NOT RESPOND. ALF THIS OCCURRED IN A SMALL COMMERCIAL PARKING LOT AND ALL VEHICLES INVOLVED WERE STATIONARY EXCEPT MINE.

POWER TRAIN
91,000 miMar 20, 2017HOLLAND, MI
Crash

TL* THE CONTACT OWNED A 2010 FORD EDGE. WHILE STATIONARY, THE VEHICLE WAS IN THE REVERSE POSITION AND THE KEYS WERE REMOVED FROM THE VEHICLE; HOWEVER, THE VEHICLE ROLLED BACKWARDS INTO A POND. THE VEHICLE WAS TOWED FROM THE POND TO THE CONTACT'S DRIVEWAY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

AIR BAGS
89,000 miOct 1, 2015VICTORVILLE, CA
Crash

MY 2010 FORD EDGE GOT T-BONED , SMASHED IN BOTH DOORS IN THE MIDDLE OF THE LEFT DRIVERS DOOR AND LEFT PASSENGERS DOOR WITH NO AIR BAG DEPLOYMENT

STEERING
97,000 miJul 14, 2015CLARKBURG, WV
Crash

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE ATTEMPTING TO DRIVE FORWARD, THE STEERING WHEEL SEIZED WITHOUT WARNING AND EXCESSIVE FORCE WAS REQUIRED. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A POLE. THE AIR BAGS HAD NOT DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.

POWER TRAIN
68,000 miApr 28, 2014TANYTOWN, MD
Crash

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF VEHICLE. THE FORCE CAUSED THE CONTACT'S VEHICLE TO ABNORMALLY ACCELERATE APPROXIMATELY ONE-HALF A MILE AND CRASH INTO THE REAR OF A THIRD VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

POWER TRAIN
27,020 miMar 26, 2014ALAMEDA, CA
Crash

I WAS ATTEMPTING TO PARK ON A STEEP INCLINE IN SAN FRANCISCO ON A RAINY DAY, BECAUSE I WAS AWARE THAT MY VEHICLE TENDS TO ROLL BACKWARDS UPON RELEASING THE BRAKE (EVEN WHEN IN DRIVE), I DECIDED TO NOT PARK IN THAT SPOT AND WAS VERY CAREFUL TO SHIFT INTO DRIVE AND GUN THE GAS SO THE CAR WOULD MOVE FORWARD AND NOT ROLL BACK INTO ANYTHING BEHIND ME. I HAD SUCCESSFULLY USED THIS TECHNIQUE BEFORE, BUT THIS TIME GUNNING THE GAS STILL RESULTED IN MY ROLLING BACKWARDS AND CAUSED A COLLISION. AFTER THE COLLISION, REAPPLYING THE GAS MADE THE CAR MOVE FORWARD, BUT NOW THE DAMAGE WAS DONE. I DO NOT KNOW IF THIS IS A GEAR SELECTOR PROBLEM, AN ISSUE WITH THE CAR IN THE GREAT DEAL IT ROLLS BACK ON HILLS, OR A COMBINATION OF BOTH, BUT THIS IS DEFINITELY A SAFETY ISSUE AND WAS NOT BROUGHT TO OUR ATTENTION WHEN PURCHASING THE VEHICLE OR IN ANY OF THE SAFETY INFORMATION WE READ TO DATE ESPECIALLY CONSIDERING THE HILLY ENVIRONMENT IN THE BAY AREA. IF THE VEHICLE HAD A MANUAL 4WD SELECTOR LIKE MY OLD FORD RANGER DID, SWITCHING THIS ON WOULD RESOLVE THIS ISSUE ON HILLS, AND ALLOWING IT TO BE SHUT OFF DURING NORMAL DRIVES WOULD STILL RESERVE THE FUEL ECONOMY THAT FORD WAS GOING FOR WITH THIS MODEL. *TR

Other Edge Years

Other Ford Models