2015 Ford Edge
Problem Areas
Complaints Over Time
Recent Complaints
i was in a motor vehicle accident on a highway, with speeds greater than 50mph. A car struck my driver side door. My car, spun, with my head hitting the driver side door top trim. Air bags did not deploy.
The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed and making a left turn, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle crashed into a guard rail and into the ditch before the vehicle came to a stop. The contact stated that the vehicle was uncontrollable. In addition, the contact stated that the vehicle almost crashed into two pedestrians. The vehicle was towed to the residence and then the Auto Body Shop picked up and towed the vehicle to be repaired. A Police report was filed; however, the information was unavailable. The contact sustained injuries to the right shoulder. The contact stated that the shoulder injuries were continuous. The contact later received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
The contact owned a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. There were no warning lights illuminated. In addition, the contact stated that the brake pedal felt unusually soft. The contact's vehicle rear-ended another vehicle. The contact was the only occupant in the contact's vehicle. The vehicle was taken to a local tow yard. The contact's vehicle was deemed a total loss. A Police report was filed; however, the information was unavailable. In addition, the contact stated that both vehicles involved in the crash were condemned as a total loss. The contact went to the local hospital. The contact sustained injuries to the right thumb ligament, injuries to the left and right wrist; however, the injury to the right wrist was severely painful. In addition, the contact sustained several cuts and bruises. The contact was under continued medical treatment. The contact later received a recall notification NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Another car ran a red light and I unfortunately tboned them with the front of my vehicle causing my car to be totaled. Because my airbags did not go off I was thrown into the window causing a head injury and an ambulance ride to the hospital. I have yet to have it be inspected to see if there were airbags or if there was a faulty issue with them. Police stated to me that they could not believe the airbags did not go off from the crash. The vehicle has been inspected by insurance for auto damage but not an in depth look to see if there was an issue with the airbags. There were no warning lamps or messages about the airbags.
The contact owned a 2015 Ford Edge. The contact stated that upon entering a car wash, she placed the gear shifter into neutral(N); however, the vehicle accelerated on its own. The contact was uncertain if any warning lights illuminated on the instrument panel. Due to the failure, her vehicle crashed another vehicle which sent that vehicle into a wall. The side curtain airbags deployed upon impact; however, the driver side air bag only partially deployed. The contact sustained minor scratches and bruises but did not seek medical assistance. The contact expressed that she experienced mental trauma days following the accident. The other driver did not sustain any injuries. A police report was filed. The contact was not notified of any property to the car wash was damaged due to the accident. The vehicle was towed to an independent tow yard and was destroyed. The contact received a recall notice for NHTSA Campaign Number: 22V413000(Power Train) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 102,000.
The contact owned a 2015 Ford Edge. The contact stated that upon parking the vehicle in the driveway and taking groceries inside her residence, his wife heard an abnormal clicking sound coming from the vehicle and the vehicle started rolling down the driveway onto the street independently. The contact stated that the vehicle crashed into the neighbor's vehicle that was parked in the driveway across the street, pushing the neighbor's vehicle into the garage where his neighbor was located. The contact's neighbor sustained back injuries and sought medical assistance. A police report was filed. The contact's vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified and informed the contact that there was no open recall and it was not a known failure. The contact became aware of NHTSA Campaign Number: 22V413000 (Power Train), which he associated to the failure. The failure mileage was approximately 60,000. The VIN was not available.
Driving on the interstate at 60 miles an hour the vehicle randomly lost all propulsion and died, which caused an immediate quick slowdown and almost caused a 4 car/semi pileup. Causing me to hit the ditch to avoid being killed by a semi. Vehicle no longer starts. Appears to be a faulty flexplate that caused engine and transmission issues to which Ford has been no help. FORD has only recalled the 2017 edge 2.0 for the flexplate issues despite the same engine being used in the 2015-2018 models. Countless mentions of faulty flex plates in the model year range with the same engine but Ford refuses to address the mass issue.
The contact owns a 2015 Ford Edge. The contact stated while driving at 10 MPH, the vehicle's front driver's side wheel detached from the body which resulted in the contact losing control of the vehicle and crashing it into parked vehicles. No air bags deployed. The contact sustained neck and back pain. A police report was filed. The contact stated no warning lights were illuminated. The vehicle was towed to the insurance lot where it was not diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 87,000.
MY WIFE WAS INVOLVED IN A CAR ACCIDENT WITH OUR 2015 FORD EDGE ON 8/7/2019. SHE REAR ENDED A FULL SIZED SUV AT A MODERATE SPEED AS SHE CRESTED A HILL INTO STOPPED VEHICLES. THE SKIRT AIRBAG DEPLOYED BUT THE MAIN AIRBAG DID NOT. SHE ALSO STATES THAT THE LAP BELT HELD IN IN THE SEAT BUT THE SHOULDER HARNESS DID NOT LOCK AND SHE WAS THRUST INTO THE STEERING WHEEL. WE HAVE MORE PICTURES UPON REQUEST.
TL* THE CONTACT OWNED A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. ONLY THE AIR BAG ON THE DRIVER'S SIDE FLOOR DEPLOYED. THE AIR BAG IN THE STEERING WHEEL FAILED TO DEPLOY. THE DRIVER SUSTAINED A CHEST CONTUSION, AND CAUSING A IMPLANT RUPTURE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR FACILITY. THE VEHICLE WAS DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED MONTHS LATER AND DID NOT INVESTIGATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,616. *TT *TR
TL* THE CONTACT RENTED A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH WITH THE HEATED SEATS ACTIVATED, THE FRONT DRIVER SEAT BECAME EXTREMELY HOT AND UNCOMFORTABLE. THE CONTACT TURNED OFF THE HEATED SEATS AND DISCOVERED THAT HER SKIN WAS BLISTERED DUE TO THE FAILURE. THE CONTACT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
I’m wanting to report the open recalls on my vehicle. I feel like there has been plenty of time to accommodate for these parts needed for my vehicle. The camera glitched for the first time on me about 6 months ago as I was using it to back up and the glitch caused me to back up into a pole that I didn’t see. I was unable to stop fast enough before I hit the pole as it was glitching. I need these parts from these 2 recalls fixed as soon as possible. Especially if my brakes can go out at any minute. I cannot afford to pay out of pocket for these. Thank you
- Breaks did not work and caused me to be in an accident. Date of accident 8/15. -called Ford the week prior to accident to ask if there was a recall because my break light came on. She told me there was not and they didn’t have the part in stock to repair it if it was. I told her I would try to add fluid and that seemed to work and the light turned off, unless I used my parking break. So I only parked on flat areas until it was ready to be fixed and didn’t use the parking break, but that time never came. After that, I got into the accident on 8/15 and even reported to my insurance (Kemper auto) that my car wouldn’t break even though I was far back enough to break without incident but the car just wouldn’t stop. My right tire is bent and my left tire is popped so now I’m unable to drive it to the dealer if the part comes in.
My car was in parked position on the shift. I exited the vehicle to put my dog in the house. Upon exiting the vehicle the car began to roll down a hill/mountainside with my children still in the vehicle. The car hit a large tree stopping it from rolling all the way down the hill. The open recall on this car was not disclosed upon purchased from used dealer in 2024.
The contact’s son-in-law owned a 2015 Ford Edge. The contact stated that after she placed the vehicle in park while on an incline, she exited the vehicle however, the vehicle rolled down the hill. As a result, another vehicle crashed into the vehicle. No injuries were sustained. No medical attention was required. A police report was filed. Additionally, the contact stated that upon inspection by law enforcement, the vehicle remained shifted in park (p) The vehicle was towed to a tow lot and deemed a total lost by the insurance company. The contact stated that upon research she noticed that the vehicles Y/M/M had a recall for the NHTSA Campaign Number 22V413000 (Power Train). The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
TL* THE CONTACT'S DAUGHTER OWNS A 2015 FORD EDGE. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING AT 30 MPH AND APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILURED TO STOP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO SLOW DOWN THE VEHICLE BY GLIDING THE WHEELS ON THE SIDEWALK. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER CONKLIN CARS FORD NEWTON (1500 E 3RD ST C, NEWTON, KS 67114:(316) 425-9208), WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER BRAKE LINE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT STATED THE DEALER INFORMED NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) WAS ASSOCIATED TO THE VIN, HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB*DT
WHEN PULLING INTO A PARKING SPACE IN A PARKING LOT, I STEPPED ON THE BRAKE AND THE ENGINE SURGED AND SPEEDED AHEAD HITTING A BUILDING WHERE THE AIR BAGS DEPLOYED.
AT 9AM ON APRIL 4, I WAS COASTING INTO A PARKING SPOT IN THE REAR OF A DOCTOR'S OFFICE. I WAS JUST ABOUT TO PUT THE CAR INTO "PARK", WHEN THE 2015 FORD EDGE SUDDENLY ACCELERATED AT WHAT FELT LIKE FULL SPEED, AND HIT A CHAIN LINK FENCE ABOUT 6 FT AFTER JUMPING A CURB. I SOMEHOW BRAKED AND GOT THE CAR INTO "PARK". AFTER A FEW MOMENTS, I PUT MY FOOT ON THE BRAKE AND PUT THE CAR INTO "REVERSE" TO BACK DOWN TO THE PARKING SPOT, AND THE CAR IMMEDIATELY AGAIN ACCELERATED AT WHAT SEEMED LIKE TOP SPEED IN REVERSE, AND AFTER ABOUT 50 FEET CRASHED INTO A DUMPSTER AND ITS WOODEN ENCLOSURE. THIS WAS ACTUALLY FORTUNATE, BECAUSE 10 FT BEYOND THE DUMPSTER WAS THE COMMERCIAL BUILDING WITH A PERSON SITTING AT A DESK JUST INSIDE A WINDOW THAT WOULD HAVE BEEN THE CRASH POINT. IN ADDITION TO DUMPSTER ENCLOSURE BEING DESTROYED, THE FORD EDGE HIT A 2013 TESLA DRIVER'S SIDE REVIEW MIRROR. THERE IS NO POLICE REPORT AS THE ACCIDENT HAPPENED ON PRIVATE PROPERTY. HOWEVER, THERE WERE 4 WITNESSES TO THE ACCIDENT, AND ALL AGREED THAT "I HAVE NEVER SEEN ANYTHING LIKE THAT, AND THANK GOD NO WAS INJURED OR EVEN KILLED" I WAS NOT INJURED, JUST SHAKEN UP. I CONTACTED THE FORD MOTOR CUSTOMER RELATIONSHIP DEPT ON APRIL 9 TO REPORT THE MECHANICAL MALFUNCTION, AND WAS ASSIGNED A CASE NUMBER: CAS14557623. AND WAS TOLD BY LAW THAT THE FORD OFFICE OF GENERAL COUNSEL HAD 15 BUSINESS DAYS TO RESPOND IN WRITING. THE STATE FARM APPROVED BODY SHOP ESTIMATED REPAIRS AT APPROX $9,600. BUT IS MY BELIEF THAT THIS CAR SHOULD NOT EVER BE ON THE ROAD AGAIN, SO WE DECLINED THE REPAIRS AND HAD THE CAR TOWED TO OUR PROPERTY UNTIL WE RECEIVE SOME RESPONSE FROM FORD. I HAVE ATTACHED 5 PHOTOS. I HAVE MORE, BUT THESE SHOW THE ESSENCE OF WHAT HAPPENED. YOU CAN CONTACT ME FOR EXPLANATIONS OF WHAT YOU ARE VIEWING IF NECESSARY
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S DOGS WERE INSIDE THE PARKED VEHICLE, ONE OF THEM DEPRESSED THE PARK ASSIST BUTTON THAT WAS LOCATED ON THE CENTER CONSOLE OF THE FRONT PASSENGER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE BEGAN PARKING ITSELF AND CRASHED INTO A FENCE. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,750. THE VIN WAS UNAVAILABLE.
I had this vehicle for only a year. I loved it. It then blew up and burned my house down. I lost everything.
