2014 Ford Mustang
Problem Areas
Complaints Over Time
Recent Complaints
TAKATA RECALL OR ANY DEFECTIVE AIRBAG ISSUES. I RENTED A CAR FROM A SMALL INDEPENDENT CAR RENTAL AGENCY NEAR A MAJOR AIRPORT IN THE USA. I WAS IN SLOW MOVING TRAFFIC ON A HIGHWAY AND HAD TO BRAKE HARD FOR TRAFFIC WHICH HAD STOPPED. I COLLIDED WITH NOTHING. THE AIRBAG DEPLOYED, EXPLODED AND SHATTERED AS IT DEPLOYED, BURST INTO FLAMES AND A PIECE OF THE AIRBAG LANDED ON MY ARM BURNING ME AND LEAVING A SCAR. THE DETONATOR O THE STEERING REMAINED IN FLAMES FOR SEVERAL MINUTES SMELLING OF GUNPOWDER. RESEARCHING THIS CAR RENTAL COMPANY ONLINE LATER, THERE APPEARS TO BE A PATTERN - CARS RENTED FROM THIS COMPANY AT VERY LOW RATES WHICH ARE CLAIMED TO BE DAMAGED WHEN RETURNED AND THEN BILLING THE CAR RENTER'S INSURANCE COMPANY AND USING A REPAIR SHOP THAT SEEMS TO BE DIRECTLY RELATED TO THE OWNER OF THE CAR RENTAL COMPANY.ALSO, THE CLAIMS COMPANY THE CAR RENTAL USES SEEMS VERY INVOLVED IN THIS POTENTIAL SIDE INDUSTRY AS WELL. BECAUSE THEIR RENTAL RATES ARE SO LOW, THIS HAS MADE ME SUSPICIOUS. THE CARS THEY RENT OUT ARE NOT NEW. I HAVE THE VPN NUMBER THAT WAS SUPPLIED TO THE BODY SHOP FOR THE REPAIR BUT HAVE CONCERNS THE VPN MAY NOT BE CORRECT EITHER. WHAT I DO HAVE IS A PIECE OF FABRIC FROM THE AIRBAG. I WAS HOPING TO BE ABLE TO IDENTIFY THE AIRBAG THAT BURNED ME AND BE SURE THAT IT IS NOT EITHER A TAKATA AIRBAG OR SOME GENERIC BRAND X AIRBAG THAT WOULD NEVER HAVE BEEN IN THIS MODEL CAR. I WILL ATTACH A PHOTO OF THE FABRIC. IF THERE IS SOMEONE I COULD SEND A SAMPLE OF THE FABRIC TO, I WOULD BE MOST APPRECIATIVE OF HAVING THE NAME OF A LEGITIMATE AIR BAG EXPERT. THANK YOU. *TR
The contact owned a 2014 Ford Mustang. The contact stated while driving at 45 MPH, the contact fell asleep and lost control of the vehicle, causing the vehicle to crash into the rear end of another vehicle. The air bags failed to deploy, causing the contact to hit his head against the steering wheel. The contact became dizzy and lightheaded. The contact was able to exit the vehicle; however, the front driver's side door could only slightly open due to the significant damage to the vehicle's front end. The contact received medical assistance the following day. The contact underwent a CT scan and was informed that he had sustained a concussion. The vehicle was towed and totaled. A police report was filed. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,502.
TAKARA RECALL MY DAUGHTER WAS DRIVING ON A CITY STREET AND ALL OF A SUDDEN FRONT AND SIDE DRIVER SIDE AIRBAGS DEPLOYED SPONTANEOUSLY AND EXPLODED CAUSING HER BURNS AND LACERATIONS. ALSO CAUSED BRUISING AND PAIN ON HER SHOULDER,PAIN IN NECK LOWERBACK AND RIBCAGE AREA. THIS CAUSED HER TO REAR END ANOTHER VEHICLE. THE BATTERY COMPLETELY DIED AFTER AND NEEDED TO BE JUMP STARTED BY TOW COMPANY. THEY ALSO COULDN'T GET THE TRUNK TO OPEN. I HAVE A CLAIM WITH FORD AND THEY DID ASK ME AT MY COST TO DELIVER CAR TO DEALERSHIP SO THEY COULD RETRIEVE THE RCM BUT MY INSURANCE WILL NOT ALLOW THE VEHICLE TO BE REMOVED. I DID CONTACT MY PRODUCT CLAIM REP AND NOW I AM BEING COMPLETELY IGNORED. THIS IS A VERY DANGEROUS DEFECT THAT NEEDS TO BE INVESTIGATED. THANK YOU.
TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED HIS DAUGHTER WAS DRIVING AT 45 MPH, WHEN ANOTHER VEHICLE CRASHED INTO THE ENTIRE DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE MOVED FORWARD, CAUSING A SECOND VEHICLE TO CRASH THE FRONT OF THE VEHICLE. THE DRIVERS SIDE AIR BAG DELAYED IN DEPLOYING. THE DRIVER HAD ALREADY EXITED THE VEHICLE WHEN THE AIR BAG DEPLOYED. THE DRIVERS HEAD HIT THE STEERING WHEEL AND NEEDED MEDICAL ATTENTION. IN ADDITION, THE DRIVER OF THE SECOND VEHICLE REQUESTED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN IMPOUND LOT. THE CONTACT CALLED A LOCAL DEALER (FAIRWAY FORD LOCATED AT 2323 LAURENS RD, GREENVILLE, SC 29607, (864) 242-5060) AND WAS MADE AWARE OF FAILURE. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS COMPLETED 2 YEARS AGO AT THE SAME LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 26,000. *BF*JB
ADVANCED TRACK LIGHT KEPT COMING ON AS WELL AS TRACTION CONTROL LIGHTS THOUGH CAR WAS FINE THEN NEW YEARS EVE A DRIVER CAUSED ME TO HAVE AN ACCIDENT AND SECONDS BEFORE IMPACT MY BRAKES LOCKED UP, AND STEERING WHEEL LOCKED UP. I THEN IMPACTED AND THE FRONT PASSENGER AND DRIVER AIRBAGS DID NOT DEPLOY WHICH COULD OF KILLED ME AND MY PASSENGER AS WE WERE BOTH SEVERELY HURT FROM SLAMMING AGAINST THE STEERING WHEEL AND HIM THE DASHBOARD. THIS HAPPENED ON A CITY STREET IRVING BOLIVARD AT A SPEED OF 40MPH. CURRENTLY THE CRASH IS BEING INVESTIGATED BY MY INSURANCE COMPANY MY NAME IS [XXX] AND MY NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TAKATA RECALL - IN MAY 2015, MY CLIENT RECEIVED A NHTSA RECALL 15V319 FOR THE AIRBAG AND BROUGHT HER VEHICLE TO A LOCAL FORD DEALERSHIP TO COMPLY WITH THE RECALL NOTICE. AT THAT TIME, SHE WAS ADVISED THAT THE REPLACEMENT AIRBAG WASN'T AVAILABLE AND THEY DID NOT HAVE A TIME AS TO WHEN IT WOULD BE AVAILABLE. ON AUGUST 22, 2016, MY CLIENT WAS DRIVING HER 2014 FORD MUSTANG WHEN SHE REAR-ENDED A VEHICLE. UPON IMPACT, THE AIRBAG DEPLOYED AND CAUSED PAINFUL LACERATIONS, ABRASIONS AND BURNS RELATED TO THE INFLATOR'S EXPLODING METAL FRAGMENTS. MY CLIENT TOOK HER VEHICLE TO THE LOCAL FORD DEALERSHIP FOR REPAIRS AND WAS TOLD THAT THE AIRBAG WAS STILL NOT AVAILABLE AND HER VEHICLE COULD NOT BE REPAIRED. THE LOCAL FORD DEALERSHIP DID NOT OFFER HER ALTERNATE VEHICLE TRANSPORTATION. SHE HAD TO PURCHASE ANOTHER VEHICLE AND CONTINUE PAYING ON THE MUSTANG ENDURING 2 CAR PAYMENTS AND INSURANCE. HER VEHICLE WAS REPAIRED IN MARCH, 2017.
TAKATA RECALL- I WAS IN A CAR ACCIDENT IN WHICH ANOTHER DRIVER DID AN ILLEGAL UTURN IN FRONT OF ME AND I T-BONED THEM. THE BULK OF THE DAMAGE WAS ON THE PASSENGER SIDE. THE DRIVERS SIDE AIRBAG DEPLOYED WITH SUCH INTENSITY THAT IT BROKE MY ARM AND DISLOCATED MY ELBOW. I ACCUMULATED OF $160K IN MEDICAL BILLS THAT I ULTIMATELY HAD TO REIMBURSE MY HEALTH INSURANCE COMPANY BECAUSE THE OTHER DRIVERS INSURANCE WAS MINIMAL. I DID NOT RECEIVE A RECALL NOTICE UNTIL MONTHS AFTER THE ACCIDENT. I LIVE IN THE SOUTH WHERE THE HUMIDITY IS GREAT AND ACCORDING TO THE CLASS ACTION IT CAUSED THEM TO DEPLOY WITH GREAT PRESSURE. I CONTACTED THE CLASS ACTION PEOPLE AND THEY SAID MY VIN WAS NOT INCLUDED IN THE RECALL AND IT CLEARLY IS.
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE VIOLENTLY JERKED FROM LEFT TO RIGHT. THE CONTACT PULLED THE VEHICLE OVER AND TURNED OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE AND NOTICED THAT THE TRACTION CONTROL INDICATOR WAS NO LONGER ILLUMINATED. WHEN THE VEHICLE WAS OFF, THE TRACTION CONTROL SYSTEM REACTIVATED ON ITS OWN. THE CONTACT PROCEEDED TO DRIVE AND THE TRACTION CONTROL INDICATOR ILLUMINATED AGAIN. WHEN THE CONTACT BEGAN TO ACCELERATE THE VEHICLE, THE FRONT PASSENGER SIDE WHEEL LOCKED AND THE VEHICLE BEGAN TO ACCELERATE AT HIGH SPEEDS ON ITS OWN. AS A RESULT, THE VEHICLE TURNED AGGRESSIVELY TO THE RIGHT, BECAME AIRBORNE, FLIPPED OVER, AND LANDED ON ALL FOUR WHEELS. THE WHEEL REMAINED LOCKED AND THE VEHICLE WAS UNABLE TO BE MOVED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE RIGHT SHOULDER. MEDICAL ATTENTION WAS NOT NEEDED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE DRIVER SIDE FRONTAL AIR BAG DEPLOYED INDEPENDENTLY, WHICH CAUSED THE VEHICLE TO CRASH INTO A UTILITY POLE. THE CONTACT SUSTAINED INJURIES TO THE FACE, A BRUISED KNEE AND SPRAINED WRIST WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO TWO SEPARATE CONCRETE DIVIDING WALLS. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER EXPERIENCED BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,743. UPDATED 07/13/16*LJ *CN
PER THE POLICE REPORT NARRATIVE, WHILE APPROACHING A RED LIGHT, THE DRIVER'S SIDE AIRBAG ON THE 2014 FORD MUSTANG DEPLOYED WHILE BRAKING, (PRIOR TO ANY IMPACT), CAUSING THE DRIVER 'S FOOT TO SLIP OFF THE BRAKE, WHICH IN TURN CAUSED A THREE VEHICLE CHAIN REACTION REAR END TYPE COLLISION. ACCORDING TO THE POLICE REPORT NARRATIVE THE DRIVER HAD THE VEHICLE SERVICED EARLIER IN THE DAY AT THE FORD DEALERSHIP FOR THE AIRBAG.
TAKATA RECALL : I GOT IN A SMALL ACCIDENT AND THE AIRBAG DEPLOYED AND IT CAUSED ME TO RECEIVE A LACERATION AND FRACTURE ON MY NOSE. MY CAR WAS IN MOTION IN A PARKING LOT
ON 08/02/15, I WAS DRIVING MY 2014 FORD MUSTANG. I WAS STRUCK ON MY PASSENGER SIDE WHILE MAKING A LEFT TURN. AS A RESULT MY AIR BAG DEPLOYED CAUSING A CONCUSSION AND A LACERATION ACROSS MY FOREHEAD REQUIRING MEDICAL ATTENTION AND 23 STITCHES. I ALSO RECEIVED A BRUSH BURN ACROSS MY LEFT FOREARM.
AFTER THE DEPLOYMENT OF AIRBAGS, I SUSTAINED A BURN ON MY WRIST AND ON MY ARM IN WHICH I LOST PART OF A TATTOO
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. IN ADDITION, THE SEAT BELT PRETENSIONER FAILED TO RETRACT CAUSING THE CONTACT TO STRIKE HER NOSE ON THE STEERING WHEEL. THE CONTACT'S NOSE WAS BRUISED, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
THE CAR WAS MAKING A DRY PASS BY AT A DRAG STRIP (NON RACING) WHILE DRIVING THE CAR IGNITION CUT OFF, CAUSING A LOSS OF CONTROL. CAR HIT REAR QUARTER PANEL AND THEN HIT THE FRONT TIRE AND SUSPENSION RIPPING THE FRONT BUMPER OFF. DRIVER WAS INJURED BUT NOT BAD. HAD CAR TOWED TO A FORD DEALER, WHERE WE WERE TOLD WE WOULD HAVE TO PAY $4,000 TO HAVE A FORD REPRESENATIVE LOOK AT, TO DETERMINE CAUSE FOR THE CAR TO SHUT OFF AND AIR BAGS NOT DEPLOY. *TR
I WAS T BONED IN THE PASSENGER DOOR THE KID THAT HIT WAS PROBABLY TRAVELING AT ABOUT 55 .. Y CAR WAS TOTALED AND NOT ONE AIR BAG DEPLOYED . THE LIGHT IS ON LIKE THEY DID BUT NOT ONE CAME OUT. *TR
I was going up a steep driveway. I made it to the top, then needed to get back down. I put my car in reverse and proceeded to back down the driveway. Suddenly and without warning, my brakes and steering went out. The whole car shut off and the battery light turned on. Not being able to brake or steer, my car rolled down the driveway into a fence before coming to a stop. This caused extensive damage to my vehicle.
WAS HIT ON PASSENGER SIDE AND SLAMMED IN TO BARRIER WALL ON THE DRIVER SIDE AND ONLY THE SIDE AIRBAG ON THE PASSENGER SIDE DEPLOYED. HAD RECALL ON AIRBAG FIXED BUT DID NOT WORK
TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED UPON APPROACHING A LIGHT 30 MPH, ANOTHER VEHICLE HAD PULLED OUT IN FRONT OF HER THAT SHE WAS BEHIND. THE VEHICLE IN FRONT OF HER HAD MADE AN ABRUPT STOP WHICH CAUSED HER TO HIT THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY. A POLICE WAS REPORT WAS FILED. THE CONTACT DID SUSTAIN HEAD, NECK, BACK, LEFT RIGHT SHOULDER AND BRUISES INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY STORAGE YARD. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE LOCAL DEALER NOR MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
