2015 Jeep Cherokee

The contact owned a 2015 Jeep Cherokee. While the contact's husband was driving at unknown speeds, the husband accidentally stepped on the accelerator pedal and the front bumper crashed into a brick wall that was in front of the contact's air conditioning unit. The air bags did not deploy. The contact's husband sustained cuts, bruises, and neck injuries. The vehicle was towed to a collision shop. The vehicle was destroyed. There was a police report filed. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer's representative pulled the data recorder from the vehicle and an assessment was made of the data from the crash. The failure mileage was approximately 111,000.

The contact owned a 2015 Jeep Cherokee. The contact stated that while driving at 35 MPH, the contact drove into the next lane and crashed into another vehicle because of an off-tire rod. The air bags did not deploy. The vehicle was going 35 MPH at the time of the crash. The vehicle was towed to a lot. No warning light was illuminated. A police report was filed. One person was injured. The driver has had a head and rib injury. Medical Treatment was needed for the injury. The contact had got an mri for her ribs and took Tylenol for her head. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and have not reached back out to the contact yet. The failure mileage was approximately 115,020.

During an accident, the air bags failed to deploy when hit by a Dodge Ram 2500. The vehicle was totalled by the insurance company, and the insurance company took ownership of the vehicle.

VEHICLE WAS IN MOTION WHEN IT LEFT THE ROAD. I SWERVED TO MISS A DOG. I HAD MY SEATBELT ON DURING THIS ACCIDENT HOWEVER MY HEAD (TOP, RIGHT FRONT OF MY HEAD) HIT THE WINDSHIELD GLASS AND THE GLASS BROKE/SHATTERED. MY HAIR WAS CAUGHT IN THE BROKEN CRACKS OF THE GLASS ON THE WINDSHIELD AND MY HAIR WAS PULLED OUT OF MY HEAD, I GUESS WHEN THE SEATBELT PULLED ME BACK INTO POSITION IT MANAGED TO KEEP MY HAIR LODGED. I GOT SMALL PIECES OF GLASS OUT OF MY SCALP FOR A WEEK. I HAD OTHER INJURIES AS WELL. EVERY SINGLE AIRBAG OF THIS CAR WAS DEPLOYED AND MY VEHICLE A TOTAL LOSS. I WAS ONLY GOING AROUND 45 MPH. I AM THANKFUL TO BE HERE SHARING THIS PASSAGE. I JUST HAVE TRIED TO FIGURE OUT HOW I MANAGED TO HIT THE WINDSHIELD WHILE MY SEATBELT WAS ON MY BODY AND THE AIRBAGS DEPLOYED.*DT*JB

MY WIFE WAS DRIVING HER JEEP WHEN WE HIT BLACK ICE. MY WIFE LOST CONTROL OF THE JEEP AND HIT TWO FENCE POLES AND A TREE. THE JEEP SUSTAINED HEAVY FRONT END DAMAGE. SHE WAS TRAVELING 40-45 MPH AN HOUR. NONE OF THE AIRBAGS DEPLOYED IN THE VEHICLE ON IMPACT.

AIRBAGS DEPLOYED AND METAL DAMAGED MY FACE

WENT TO START CAR WOULDN'T START OR TURN OVER. RECEIVED JUMP FROM ROADSIDE ASSISTANCE AND WAITED 20 MIN BEFORE ATTEMPTING TO DRIVE TO THE NEAREST AUTO ZONE (2 MILES). ONCE I STARTED DRIVING THE DASHBOARD LIGHTS STARTED FLICKERING AND AS SOON AS I CAME TO A RED LIGHT AT A VERY BUSY 3 LANE INTERSECTION I WAS IN THE MIDDLE LANE AND MY CAR SHUT OFF & WOULDN'T TURN BACK ON. AT THIS POINT, MY ONLY OPTION WAS TO SIT WITHOUT ANY POWER, THEREFORE NO HAZARD LIGHTS, AND WAIT FOR SOMEONE TO HIT ME AS I WAS UNABLE TO LEAVE MY VEHICLE DUE TO HIGH RISK OF BEING HIT BY A CAR. DURING THE TERRIFYING TIME OF WAITING EVENTUALLY I DID GET HIT. WHICH CAUSED A THREE CAR ACCIDENT & PILE-UP ON THIS VERY BUSY ROAD. I WAS THE FRONT VEHICLE AND MY JEEP IS PROBABLY TOTALED AND I WILL BE GOING TO DOCTOR TOMORROW, THE MIDDLE VEHICLE RECEIVED THE MOST DAMAGE & THE PASSENGERS WERE HURT & WENT TO HOSPITAL, THE 3RD VEHICLE (TRUCK) WAS VERY DAMAGED BUT THE DRIVER WAS NOT INJURED. I THEN CALLED 911 & WE FILLED OUT A POLICE REPORT & MY CAR WAS TOWED & THE POLICE DROVE ME HOME LIKE A CRIMINAL. THIS ACCIDENT WAS CAUSED BY MY JEEP'S ELECTRICAL MALFUNCTION. I DO NOT CURRENTLY SEE A RECALL FOR ANYTHING BY VIN OR BY MAKE/MODEL. PLEASE ADDRESS THIS IMMEDIATELY AS I DO NOT WANT OTHERS TO BE EFFECTED AS I WAS AT THE FAULT OF JEEP. *DT*JB

MY DAUGHTER WRECKED ON 4/11 AND HER JEEP ROLLED TWICE IN WHICH THE FRONT AND SIDE AIRBAGS DIDN'T DEPLOY. THE ROOF SMASHED INTO HER HEAD REST RESULTING IN A CONCUSSION, FRACTURED HIP, AND TORN HAMSTRING. SHE WAS LIFELIGHTED. I CONTACTED JEEP AND THEY CONDUCTED AN INVESTIGATION AND THEY BELIEVED THE AIRBAG SYSTEM OPERATED PROPERLY. THE WRECK REPORT AND COPY OF JEEP'S REPORT IS INCLUDED.

TRAVELING ON HIGHWAY I 94 AT 70MPH 5PM JAN 10TH, 2018, CAME INTO CONTACT WITH VEHICLE WHILE MERGING INTO CENTER LANE. HIS CAR FORCES MINE INTO A SPIN, I CRASHED HEAD ON INTO THE CONCRETE BARRIER/WALL SEPARATING THE EAST AND WEST BOUND LANES. NONE OF THE AIRBAGS IN THE ENTIRE VEHICLE DEPLOYED. NEITHER THE DRIVER, PASSENGER OR SIDE CURTAIN AIRBAGS DEPLOYED. I SURVIVED BUT HAD TWO BREAKS IN THE STERNAL CHEST PLATE, A FRACTURED RIGHT RIB AND BROKEN LEFT WRIST REQUIRING SURGERY RESULTING IN SCREWS AND PLATES INSTALLED. MEDICAL BILLS OVER $80K I WAS WEARING MY SEATBELT THE ENTIRE TIME. THAT DAY THE WEATHER WAS CLEAR AND APPROX 40-45 DEGREES. THROUGH THE DEALER, I CONTACTED THE MANUFACTURERS CUSTOMER SERVICE WHICH DIRECTED ME TO THEIR FORENSIC TEAM SO THEY COULD OBTAIN THE BLACK BOX IN THE VEHICLE AND ACCESS TO THE CAR. I HAVE SERIOUS CONCERNS REGARDING NOT ONLY MY SAFETY BUT OTHERS THAT OWN THE SAME MAKE AND MODEL. I AM 73 YEARS OLD AND EVERYONE FROM THE AMBULANCE DRIVER TO THE STATE TROOPER THAT WAS ON THE SCENE OF THE ACCIDENT SAID THAT I HAVE A LAWSUIT HERE. I DO NOT WANT TO FILE SUIT. I DON'T HAVE THE TIME OR THE INCLINATION TO GO THAT DIRECTION BUT I FEEL THAT THE MANUFACTURER OWES ME AND THE OTHER CUSTOMERS SOMETHING SHOULD THEY FIND THEMSELVES IN MY POSITION. THE MANUFACTURERS REPRESENTATIVE WAS NOT VERY HELPFUL AND I FEEL THAT I AM GETTING THE BRUSH OFF AND THEY HAVE NOT RETURNED MY CALLS. I AM HESITANT TO BE A COMPLAINER. I HOPE THAT JEEP/CHRYSLER ADDRESS THIS SAFETY ISSUE FOR ME AS WELL AS OTHERS THAT MAY HAVE THE SAME CONCERNS. *TT *JS

"TAKATA RECALL." ACCIDENT OCCURRED ON 8/1/2015 AS WE WERE HEADING NORTH ON A MAJOR HIGHWAY IN TAMPA, FLORIDA. AT A MAJOR INTERSECTION, A PERSON RAN A LEFT TURN LIGHT AS WE WERE ENTERING THE INTERSECTION. WE HIT HIM ON THE RIGHT REAR OF HIS VEHICLE AT 45 MPH. NO AIRBAGS IN OUR VEHICLE DEPLOYED.

MY SON AND I WERE IN FRONT AND SIDE IMPACT CRASH WITH ANOTHER VEHICLE ON 4/24/17 WITH SIGNIFICANT DAMAGE BUT NO AIRBAGS DEPLOYED IN OUR VEHICLE. ATTACHED ARE A FEW PHOTOS OF BOTH VEHICLES FOR REFERENCE. WE WERE DRIVING A 2015 JEEP CHEROKEE AND WERE HIT BY A DRIVER WHO HYDROPLANED IN A 2011 HYUNDAI ELANTRA. THE REPORTING OFFICER ESTIMATED MY SPEED AT IMPACT WAS 40 MPH. AIRBAGS DEPLOYED IN THE OTHER VEHICLE BUT NOT IN OURS. CONSIDERING THE DAMAGE TO THE VEHICLE, FORCE OF IMPACT AND ESTIMATED TRAVEL SPEED AT IMPACT, I FEEL THE JEEP AIRBAGS FAILED FROM A SAFETY STANDPOINT AND WOULD LIKE TO KNOW HOW TO GO ABOUT INVESTIGATING THIS FURTHER WITH JEEP. AN ACCIDENT REPORT IS AVAILABLE BUT DID NOT UPLOAD DUE TO THE SENSITIVE INFORMATION CONTAINED WITHIN (VIN #'S, NAMES, INSURANCE POLICY NUMBERS, ETC); HOWEVER, THE REPORT CAN BE PROVIDED UNDER SEPARATE COVER IF NEEDED.

TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT FELT A BUMP IN THE ROAD AND THE VEHICLE FLIPPED OVER SEVERAL TIMES. THE ENTIRE FRONT WHEEL ASSEMBLY BECAME DETACHED FROM THE SUSPENSION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SPINE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE PARKED AND THE ENGINE TURNED OFF, THE VEHICLE ROLLED INDEPENDENTLY OVER A HILL AND JUMPED THE CURB AND CRASHED INTO A DITCH. THE VEHICLE WAS OCCUPIED WITH A FRONT SEAT PASSENGER, WHO SUSTAINED INJURIES TO BOTH LEGS AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FRONT END DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,891. UPDATED 08/02/16*LJ *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED WHILE DRIVING, SHE BLACKED OUT AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER STERNUM, HEAD AND LEGS. MEDICAL ATTENTION WAS REQUIRED AT THE SCENE OF THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

BOUGHT MY 2015 JEEP CHEROKEE IN NOVEMBER 2014. BEGAN HAVING A VERY LOUD, ANNOYING RATTLE COMING FROM BACK SEAT AND TRANSMISSION ISSUES IN FEBRUARY OF 2015. THE TRANSMISSION SURGES WHEN YOU START THE CAR, IT CLUNKS AFTER YOU TURN THE CAR OFF, SOMETIMES THE CAR WON'T GO WHEN YOU GIVE IT GAS AND THEN IT WILL KICK IN AND BE LIKE A TURBO BOOST PUSHING THE CAR FORWARD. IT'S A HUGE SAFETY CONCERN. YOU HAVE TO BE CAREFUL WHEN MAKING TURNS WHEN THERE IS ONCOMING TRAFFIC BECAUSE YOU MAY PUSH THE GAS BUT THE CAR MAY NOT GO LIKE IT SHOULD OR COULD JUMP FORWARD AND CAUSE YOU TO REARED SOMEONE WHEN TAKING OFF FROM A RED LIGHT. IT'S BEEN IN THE SHOP 5TIMES FOR THE BACKSEAT AND 3 TIMES FOR THE TRANSMISSION ( JUST PUT IT BACK IN THE SHOP YESTERDAY). THEY HAVE REPROGRAMMED THE TRANSMISSION TWICE AND I DON'T KNOW WHAT THEY DO TO THE SEAT - THEY PUT SOME TAPE ON THE METAL OR SOMETHING LIKE THAT BUT IT OF COURSE DIDN'T FIX IT. THIS IS A HORRIBLE VEHICLE AND I TRADED OUT OF A VEHICLE WITH NEGATIVELY EQUITY AND AFTER ALL THE ISSUES TRIED TO TRADE OUT OF IT BUT THE CAR HAS LOST NEARLY $10,000 IN VALUE IN LESS THAN A YEAR LEAVING ME STUCK WITH THIS UNSAFE VEHICLE. I AM SCARED TO DRIVE THIS VEHICLE ON THE HIGHWAY WHERE YOU MUST TRAVEL AT HIGH RATES OF SPEED. IN AUGUST OF 2015. I WAS STOPPED AT A RED LIGHT, LIGHT TURNED GREEN, ALL THE CARDS BEGAN MOVING FORWARD. I PUSHED THE GAS WHICH WITH THE TRANSMISSION ISSUE THE CAR KICKS TOWARD PRETTY HARD WHEN YOU TAKE OFF AND THE CAR IN FRONT OF ME STOPPED ABRUPTLY AND I TAPPED THE BACK OF THE PERSON'S CAR. IT WAS VERY INSIGNIFICANT AND I WAS NOT EVEN TICKETED BUT OF COURSE THE OTHER DRIVER IS NOW MAKING A PERSONAL INJURY CLAIM AND I TRULY BELIEVE IF THE TRANSMISSION IN THIS CAR DID NOT SURGE FORWARD WHEN YOU FIRST PUSH THE GAS I PROBABLY WOULD NOT HAVE EVEN TAPPED THIS VEHICLE!

I WAS TRYING TO CONTINUE THROUGH A BUSY INTERSECTION, I PRESSED THE ACCELERATOR AND THE CAR ACTED LIKE IT WAS IN NEUTRAL. IT REVVED UP, BUT DID NOT ACCELERATE. I LOOKED DOWN AT MY GEAR SHIFT AND IT WAS STILL IN DRIVE, HOWEVER MY DASHBOARD SAID THAT THE JEEP WAS IN NEUTRAL. BECAUSE I COULD NOT CONTINUE THROUGH THE INTERSECTION, I WAS REAR ENDED BY THE PERSON BEHIND ME.

WAS TRAVELING TO WORK AND THERE WAS A CAR AHEAD OF ME. THIS PERSON HAD OUT OF STATE PLATES AND WAS NOT PAYING ATTENTION, SPEEDING UP AND THEN SLOWING DOWN SEVERAL TIME. THE PERSON BEHIND ME AND PASSED BOTH OF US. IN FACT HE WAS THE ONE THE I RAN INTO. THEN WHEN I APPROACHED THE NEXT TOWN TO GET ON THE 4 LANE, THERE IS A TURN OFF THAT EVERYONE USES TO GET TO THE SCHOOL. I DON'T REMEMBER WHAT HAPPENED TO THE GREEN OUT OF STATE CAR, I THINK HE DID A QUICK LEFT TURN IN FRONT OF ME, AND THEN I HIT THE GUY THAT PASSED BOTH OF US. HE WAS STOPPED WAITING FOR THE CAR AHEAD OF HIM TO TURN. NEEDLESS TO SAY, I WAS CHARGED WITH FAILING TO STOP IN AN ASSURED CLEAR DISTANCE. THE SUN WAS BRIGHT AND I SEEN NO BRAKE OR TURN SIGNALS. THE FRONT END OF MY 10 DAY OLD VEHICLE SUSTAINED OVER 8600 DOLLARS IN DAMAGE SO FAR. MY CONCERN IS WHY DID THE AIR BAGS NOT GO OFF AT 50 MPH WHEN I HIT THE BACK OF HIS 2012 BUICK? I WAS TAKEN BY AMBULANCE TO BE CHECKED OUT AS THE SEAT BELT HURT MY CHEST AND POSSIBLE BROKEN FINGER. LATER THAT NIGHT I RETURNED TO THE HOSPITAL FOR A HEAD CT AND CHEST XRAY FOR DIZZINESS AND HEADACHES. I STILL HAVE HEAD ACHES WHEN I BEND OVER AND WILL MOST LIKELY CONSULT MY DOCTOR FOR POSSIBLE WHIP LASH. THE OTHER DRIVER WAS NOT HURT, BUT WAS TOLD HIS VEHICLE WAS GOING TO BE TOTAL LOSS. WE JUST BOUGHT THIS AND NOW I AM CONCERNED ABOUT SAFETY! BOTH THE ADJUSTOR AND I WERE CONCERNED WHY THEY DIDN'T DEPLOY. THE WHOLE FRONT END OF MY VEHICLE IS DESTROYED. FROM BUMPER BACK TO RADIATOR, WHICH WAS DESTROYED.

A CAR TURNED LEFT AS I WAS GOING STRAIGHT AND STRUCK ME AT THE FRONT LEFT SIDE OF THE VEHICLE. THE IMPACT BROKE MY TIRED COMPLETELY OFF THE VEHICLE SMASHING BOTH THE FRONT AND THE ENTIRE SIDE OF MY CAR WITH ENOUGH DAMAGE FOR ME TO HAVE TO KICK MY DOOR MULTIPLE TIMES IN ORDER TO EXIT THE CAR. AFTER THE FIRST IMPACT I LOST CONTROL SINCE A TIRE WAS MISSING AND THE VEHICLE HIT A SEMI TRUCK HEAD ON. NO AIR BAGS DEPLOYED. CAR IS TOTALED AND HAS FRAME DAMAGE. I CONTACTED JEEP AND THEY HAVE SINCE DONE AN INVESTIGATION AND TOLD ME I WAS NOT GOING FAST ENOUGH FOR AIR BAGS TO DEPLOY AND ARE NOW NOT RETURNING MY CALLS. WHEN THE INVESTIGATOR CALLED ME AFTER HE INSPECTED THE VEHICLE HE WAS SHOCKED THAT I SAID THE CAR WAS TOTALED. THE CAR WAS BRAND NEW I HAD IT FOR 15 DAYS. THERE WAS A RECALL PERFORMED ON THE AIR BAGS THE DAY BEFORE AND WHEN REVIEWING THE RECEIPT SHOWED THAT THEY WORKED ON THE CAR FOR LESS THAN 15 MINS BUT HAD MY CAR FOR 6 HOURS? STATING THE RECALL WAS PREVIOUSLY PERFORMED EVEN THOUGH WHEN I BROUGHT MY CAR IN TO HAVE A SECURITY SYSTEM INSTALLED FEW DAYS PRIOR THEY SAID THE RECALL NEEDED TO BE PERFORMED AND I SET THE APPOINTMENT UP. THERE IS NO WAY I WAS NOT GOING FAST ENOUGH TO HAVE MY SAFETY FEATURES WORK IN MY BRAND NEW VEHICLE BUT I WAS GOING FAST ENOUGH FOR MY AXLE TO SNAP AND MY TIRE TO BECOME DISCONNECTED FROM THE VEHICLE. JEEP WILL NOT RETURN MY CALLS SO I MUST TAKE FURTHER ACTION. PLEASE ASSIST ME AND TAKE THIS SERIOUSLY NO ONE SHOULD FEEL UNSAFE IN THEIR VEHICLES.

Was involved in a frontal collision. Front end was crushed to include the radiator. None of the airbags deployed.

There has been two separate occasions this has occurred. The last occurrence resulted in a car wreck . The first occurrence I was driving out of a public parking lot and had feet on breaks and engine rived up and keep going into traffic but car saw me coming and switched lines. This second occurrence I was parking the car in a parking space with my feet on the breaks and the car rived up even with me hitting the breaks jumped the curb and i and the car ended up through the window of a store. No one was hurt but car damaged and in the shop for repairs. Police came to the seen and deemed it an accident. I did not see any warning lights or messages prior to either of these events. report #WC2400651 / unable to upload as i don't have a copy