TroubleCAR
61
Trouble

2000 Chevrolet Suburban

Complaints: 282Avg mileage: 81,682 miSince: Jan 2000
1 deathCrashFire14 injured

Problem Areas

Parking Brake
23
Delivery: Fuel Pump
23
Tires:Tread/Belt
21
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
20
Service Brakes
20
Tires
16
Visibility:Power Window Devices and Controls
15
Service Brakes, Hydraulic
13
Steering
6
Unknown or Other
6

Complaints Over Time

Recent Complaints

STEERING:LINKAGES:TIE ROD ASSEMBLY
37,800 miDec 9, 2003ARLINGTON, VA
Crash2 injured

RIGHT FRONT TIE ROD SNAPPED IN HALF WHILE DRIVING VEHICLE AND TOWING A TRAILER. BOTH VEHICLES WERE A TOTAL LOSS.*AK

PARKING BRAKE
64,333 miNov 9, 2003DOUGLASVILLE, GA
Crash2 injured

I AM THE ORIGINAL OWNER OF A 2000 CHEVY SUBURBAN. I KEEP IT WELL MAINTAINED WITH PROPER SERVICE. ON NOV 1, 2003 I ENGAGED MY PARKING BRAKE ON AN INCLINE, I LEFT THE CAR FOR APPROX. 90 SECONDS AND MY PASSENGERS STAYED IN THE CAR. WHEN THE PASSENGER DRIVER TURNED OFF THE ENGINE TO FOLLOW ME, THE CAR SWIFTLY ROLLED DOWN THE HILL, JUMPED THE CURB AND HIT UTILITY BOXES AND A HOUSE. THE PASSENGERS EXPERIENCED MINOR BACK PAINS. THE ACCIDENT COULD HAVE BEEN MUCH WORSE IF PEOPLE WERE OUTSIDE AND IN THE PATH OF THE CAR. UPON RESEARCH, I HAVE FOUND MANY COMPLAINTSABOUT THE EMERGENCY BRAKE SYSTEM ON THE SUBURBAN'S. WHAT IS THE EMGERENCY BRAKE FOR, IT NOT TO HOLD THE CAR.*AK

AIR BAGS
Aug 8, 2001SAN ANTONIO, TX
Crash2 injured

THE CONSUMER WAS HIT FROM BEHIND BY A PICK UP WHICH WAS TRAVELING ABOUT 55 MPH, UPON IMPACT THE VEHICLE WENT 118 FEET THROUGH A FENCE, THE SECOND THIRD ROW SEATS COLLAPSED AS THEY WERE PUSHED FORWARD AFTER IMPACT, THE PASSENGER SEAT CAME OFF THE TRACK COMPLETELY, THE DRIVER AND PASSENGER SEATS ALSO COLLAPSED DURING IMPACT AND THE AIR BAGS FAILED TO DEPLOY, DRIVER AND PASSENGER SUSTAINED BACK AND NECK INJURIES. NLM

AIR BAGS:FRONTAL
Jan 23, 2001MARTINEZ, CA
Crash1 injured

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 60MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY. VEHICLE ROLLED OVER, AND VEHICLE EXPLODED. THERE WERE MINOR INJURIES.*AK

ENGINE
232,000 miJun 6, 2017INDEPENDENCE, MO
Fire1 injured

TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH, THE VEHICLE CAUGHT ON FIRE BETWEEN THE ACCELERATOR PEDAL AND ENGINE FIREWALL. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED MINOR BLISTERS TO THE BOTTOM OF THE FEET, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
51,000 miDec 15, 2003SAN ANTONIO, TX
1 death

AIRBAG SENSOR LIGHT CONTINUED TO STAY ON. DEALER STATED AIRBAG UNIT WAS DEFECTIVE. *AK

SERVICE BRAKES
159,616 miNov 3, 2019LEONIA, NJ
Crash

I STARTED MY SUBURBAN LIKE ANY OTHER DAY, STEP ON BRAKES TO RELEASE THE SHIFTER, PUT INTO DRIVE WITH NO PROBLEM, I WENT ONTO THE HIGHWAY AKA FREEWAY WITH NO PROBLEM, I NEEDED TO MAKE A PANIC STOP, AND THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, TRYING TO USE THE EMERGENCY BRAKE PEDAL, THAT ALSO FAILED.. WHEN DID A AMERICAN MADE PRODUCT LIKE THE CHEVY SUBURBAN GAT SUCH A CHEAP MANUFACTURING OF BRAKE COMPONENTS... MY PREVIOUS CAR, 1987 VOLKSWAGEN VANAGON CAMPER NEVER NEEDED STEEL BRAKE LINES REPLACED. THE RUBBER HOSES I CAN UNDERSTAND... BUT STEEL BRAKES LINES SHOULD LAST LONGER THAN 25 YRS.

SERVICE BRAKES
97,000 miSep 13, 2013BRYN MAWR, PA
Crash

MY FAMILY AND I (2 ADULTS AND 2 CHILDREN) ALONG WITH 2 OTHER BOYS (AGE 14) WERE DRIVING DOWN A HILL AND EXPERIENCED A COMPLETE BRAKE FAILURE. MY HUSBAND ATTEMPTED TO STOP AT A LIGHT AND DISCOVERED THAT THE BRAKES WERE INACTIVE. THE ROAD DECLINED STEEPLY FOR SOME TIME AND IT WAS A NIGHTMARE AS HE TRIED EVERYTHING (E.G., SHIFTING TO LOWER GEAR, EMERGENCY BRAKE, PARK) TO STOP THE CAR. AS WE WERE CLOSE TO A MAJOR HIGHWAY AND RIVER, MY HUSBAND HAD NO CHOICE BUT TO STOP THE CAR BY CRASHING INTO AN EMBANKMENT. GIVEN THE SPEED OF THE VEHICLE, IT WAS A HORRIFIC CRASH. I'M STILL RECOVERING FROM MULTIPLE BROKEN BONES. MY SON HAD TO HAVE EXTENSIVE SURGERY ON HIS FACE. WE ARE LUCKY TO BE ALIVE. IT APPEARS BRAKE FAILURE IN THIS AGE AND MODEL OF CHEVY IS NOT UNCOMMON AND THE COMPANY IS AWARE OF THIS PROBLEM. HOW CAN THEY STAND ASIDE AND RISK SO MANY LIVES? ONE MONTH PRIOR TO THE CRASH, OUR CAR HAD PASSED ITS ANNUAL INSPECTION AT A CHEVY DEALERSHIP. NO BRAKES ISSUES WERE IDENTIFIED. BETWEEN THE MENTAL AND PHYSICAL CHORES OF RECOVERING, IT HAS TAKEN ME THIS LONG TO GATHER THE ENERGY TO WRITE THIS COMPLAINT. OWNERS SHOULD BAND TOGETHER TO SUBMIT A CLASS ACTION LAWSUIT. CHEVY NEEDS TO BE HELD ACCOUNTABLE. OUR FAMILY IS LUCKY TO BE HERE. WE WILL NEVER PURCHASE ANOTHER CHEVY VEHICLE AGAIN. *TR

FUEL SYSTEM, GASOLINE
150,000 miMay 22, 2007KANSAS CITY, MO
Crash

WHILE MY CARWAS JUST SITTING AT A LIGHT AND THE MOMENT I TRIED TO PULL OFF THE CAR STALLED AS IF IT WAS NOT RECEIVING ANY GAS. IT PUTTED AND THEN IT STOP IN THE MIDDLE OF THE STREET. WHILE THE CAR BEHIND ME WAS CLEARLY NOT PAYING ANY ATTENTION I WAS REAR-ENDED. THE DEALERSHIP STATED IT WAS DUE TO MY FUEL PUMP. I JUST PURCHASED MY 2000 CHEVY SUBURBAN IN OCT. 2006. MY QUESTION TO IS HOW LONG DOES THE RECALL LAST? *AK

AIR BAGS:FRONTAL
Sep 3, 2002WAYNE, PA
Crash

A TIRE SHEARED OFF, ANOTHER TRUCK CROSSING MEDIAN BEGAN HEADING STRAIGHT TO CONSUMER'S VEHICLE. DRIVER ATTEMPTED TO MANUEVER, BUT RAN OFF THE ROAD. UPON FRONTAL OFF CENTERED IMPACT AT 60 MPH, AND DUAL AIR BAGS FAILED TO DEPLOY.*AK

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jan 16, 2002LIVE OAK, CA
Crash

WHILE DRIVING, BRAKES COMPLETELY FAILED, RESULTING IN AN ACCIDENT. THERE WERE NO VEHICLE WARNINGS. CAUSE UNKNOWN. *AK SEAT BELTS DID NOT RESTRAIN IN ACCIDENT. *JB

AIR BAGS:FRONTAL
Jan 16, 2002LIVE OAK, CA
Crash

WHILE DRIVING AT 25 MPH AN ACCIDENT OCCURRED, AND SEATBELT DID NOT TIGHTEN/ AIRBAG DID NOT DEPLOY. . PLEASE PROVIDE ANY FURTHER INFORMATION, AND IDENTIFICATION NUMBER.*AK

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
Oct 26, 2000BALTIMORE, MD
Crash

WHENEVER BRAKES ARE IN USE VEHICLE CAN SLOW UP, BUT FAILS TO STOP RIGHT AWAY. STOPPING DISTANCE IS INCREASED. HAD HIT A WALL & A FENCE DUE TO A LACK OF BRAKING POWER. VEHICLE EQUIPPED WITH ABS WHICH WAS NOT THE PROBLEM. BRAKE PEDAL WENT TO THE FLOOR. ALSO, PARKING BRAKE WENT TO FLOOR. TAKEN VEHICLE TO DEALERSHIP AT LEAST 6 OR 7 TIMES. NOW PURSUING THE LEMON LAW. BATTERY FAILED. VEHICLE STALLED. EXHAUST LEAKS AND IS LOUD. AIR COMES THROUGH THE CENTER VENT WHEN THE FLOOR CONTROL IS ON. 4-WHEEL DRIVE WOULD NOT ENGAGE DUE TO A SHORT IN THE MODULE. FUEL SENDING UNIT WAS REPLACED. *AK *SLC

TIRES:TREAD/BELT
Aug 3, 2000YELLOW SPRING, OH
Crash

PE00-020; CONSUMER WAS TRAVELING ABOUT 45MPH ON THE HIGHWAY AND HEARD A THUMPING NOISE, LEFT REAR DRIVER'S SIDE TIRE TREAD HAD SEPARATED FROM TIRE. *AK

PARKING BRAKE
Jan 20, 2000ROCHESTER, NH
Crash

VEHICLE WAS WARMING UP AND OUT OF GEAR WHEN EMERGENCY PARKING BRAKE FAILED, CAUSING VEHICLE TO ROLL FORWARD ,DOWN A HILL, AND HITTING A TREE. *AK

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
93,000 miJun 7, 2007SIMI VALLEY, CA
Fire

SUBURBAN DASH FIRE WHILE SITTING IN COSTCO PARKING LOT. CAR FULLY ENGULFED IN FLAMES WITHIN THREE MINUTES. FIREMAN SAYS IT WAS A ELECTRICAL DASH FIRE. CAUSE UNKNOWN.

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Oct 17, 2005HINGHAM, MA
Fire

ON SEPTEMBER 22, 2005 AT APPROXIMATELY 7:45 P.M.I PARKED AND LOCKED MY 2000 CHEVROLET SUBURBAN AT THE LOCAL ELEMENTARY SCHOOL. APPROXIMATELY 10 SECONDS LATER, THE CAR ALARM SOUNDED. I UNLOCKED THE VEHICLE AND IMMEDIATELY NOTICED SMOKE COMING FROM THE DASHBOARD. ALMOST IMMEDIATELY THEREAFTER THE FUSE BOX BEGAN TO SPARK AND IGNITED. I IMMEDIATELY CALLED 911 WHO ARRIVED APPROXIMATELY 4 MINUTES LATER AT WHICH TIME THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE INSPECTOR DETERMINED THE CAUSE OF FIRE TO BE ELECTRIC. THE CAR HAS BEEN DETERMINED A TOTAL LOSS BY OUR INSURANCE COMPANY. GENERAL MOTORS WAS NOTIFIED OF THIS INCIDENT ON SEPTEMBER 27, 2005. THEIR INVESTIGATOR INSPECTED THE CAR ON OCTOBER 1,2005. THEY CONTACTED US ON OCTOBER 6, 2005 TO ASK FOR WITNESSES AND AN OFFICIAL FIRE FORM FP-33C WHICH WE PROMPTLY PROVIDED. GENERAL MOTORS HAS NOT DETERMINED THE NATURE OF THE FIRE. WE ARE CONCERNED FOR OTHER CONSUMER'S SAFETY. WE ARE SHOCKED AT GM'S LACKADAISICAL APPROACH TO THIS SAFETY CONCERN. WE MUST KNOW WHAT THE CAUSE OF THIS AUTOMOBILE FIRE WAS. GENERAL MOTORS THUS FAR HAS SHOWN NO SENSE OF URGENCY IN THIS MATTER. *NM

ELECTRICAL SYSTEM
Sep 27, 2005HINGHAM, MA
Fire

A CAR FIRE IN OUR 2000 CHEVROLET SUBURBAN. SOURCE OF FIRE AS DETERMINED BY THE FIRE DEPARTMENT WAS ELECTRICAL. GM HAS BEEN NOTIFIED AND SAYS THEY WILL LOOK INTO INCIDENT. *JB

ELECTRICAL SYSTEM:WIRING
82,000 miNov 4, 2003NANTICOKE, PA
Fire

WHILE DRIVING INSIDE OF DRIVER'S DOOR CAUGHT ON FIRE. CONSUMER MANAGED TO PULL OVER, AND HAD VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT THE PROBLEM WAS NOT RESOLVED. *AK

ELECTRICAL SYSTEM:WIRING
12,817 miSep 4, 2003TACOMA, WA
Fire

CONSUMER STATED THE DRIVER'S SIDE MIRROR CAUGHT ON FIRE. THE FIRE DEPARTMENT STATED IT WAS AN ELECTRICAL FIRE. *AK THE VEHICLE WAS PARKED BESIDE THE HOUSE AND WAS NOT DRIVEN FOR 3-4 DAYS, THE DRIVERS SIDE OUTSIDE REAR MIRROR ASSEMBLY SPONTANEOUSLY IGNITED. IT WAS FOUND THAT THE FIRE STARTED DUE TO WIRING IN THE EXTERIOR MIRROR. *SCC *JB

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