2000 Chevrolet Suburban
Problem Areas
Complaints Over Time
Recent Complaints
RIGHT FRONT TIE ROD SNAPPED IN HALF WHILE DRIVING VEHICLE AND TOWING A TRAILER. BOTH VEHICLES WERE A TOTAL LOSS.*AK
I AM THE ORIGINAL OWNER OF A 2000 CHEVY SUBURBAN. I KEEP IT WELL MAINTAINED WITH PROPER SERVICE. ON NOV 1, 2003 I ENGAGED MY PARKING BRAKE ON AN INCLINE, I LEFT THE CAR FOR APPROX. 90 SECONDS AND MY PASSENGERS STAYED IN THE CAR. WHEN THE PASSENGER DRIVER TURNED OFF THE ENGINE TO FOLLOW ME, THE CAR SWIFTLY ROLLED DOWN THE HILL, JUMPED THE CURB AND HIT UTILITY BOXES AND A HOUSE. THE PASSENGERS EXPERIENCED MINOR BACK PAINS. THE ACCIDENT COULD HAVE BEEN MUCH WORSE IF PEOPLE WERE OUTSIDE AND IN THE PATH OF THE CAR. UPON RESEARCH, I HAVE FOUND MANY COMPLAINTSABOUT THE EMERGENCY BRAKE SYSTEM ON THE SUBURBAN'S. WHAT IS THE EMGERENCY BRAKE FOR, IT NOT TO HOLD THE CAR.*AK
THE CONSUMER WAS HIT FROM BEHIND BY A PICK UP WHICH WAS TRAVELING ABOUT 55 MPH, UPON IMPACT THE VEHICLE WENT 118 FEET THROUGH A FENCE, THE SECOND THIRD ROW SEATS COLLAPSED AS THEY WERE PUSHED FORWARD AFTER IMPACT, THE PASSENGER SEAT CAME OFF THE TRACK COMPLETELY, THE DRIVER AND PASSENGER SEATS ALSO COLLAPSED DURING IMPACT AND THE AIR BAGS FAILED TO DEPLOY, DRIVER AND PASSENGER SUSTAINED BACK AND NECK INJURIES. NLM
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 60MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY. VEHICLE ROLLED OVER, AND VEHICLE EXPLODED. THERE WERE MINOR INJURIES.*AK
TL* THE CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING 20 MPH, THE VEHICLE CAUGHT ON FIRE BETWEEN THE ACCELERATOR PEDAL AND ENGINE FIREWALL. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED MINOR BLISTERS TO THE BOTTOM OF THE FEET, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 232,000.
AIRBAG SENSOR LIGHT CONTINUED TO STAY ON. DEALER STATED AIRBAG UNIT WAS DEFECTIVE. *AK
I STARTED MY SUBURBAN LIKE ANY OTHER DAY, STEP ON BRAKES TO RELEASE THE SHIFTER, PUT INTO DRIVE WITH NO PROBLEM, I WENT ONTO THE HIGHWAY AKA FREEWAY WITH NO PROBLEM, I NEEDED TO MAKE A PANIC STOP, AND THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR, TRYING TO USE THE EMERGENCY BRAKE PEDAL, THAT ALSO FAILED.. WHEN DID A AMERICAN MADE PRODUCT LIKE THE CHEVY SUBURBAN GAT SUCH A CHEAP MANUFACTURING OF BRAKE COMPONENTS... MY PREVIOUS CAR, 1987 VOLKSWAGEN VANAGON CAMPER NEVER NEEDED STEEL BRAKE LINES REPLACED. THE RUBBER HOSES I CAN UNDERSTAND... BUT STEEL BRAKES LINES SHOULD LAST LONGER THAN 25 YRS.
MY FAMILY AND I (2 ADULTS AND 2 CHILDREN) ALONG WITH 2 OTHER BOYS (AGE 14) WERE DRIVING DOWN A HILL AND EXPERIENCED A COMPLETE BRAKE FAILURE. MY HUSBAND ATTEMPTED TO STOP AT A LIGHT AND DISCOVERED THAT THE BRAKES WERE INACTIVE. THE ROAD DECLINED STEEPLY FOR SOME TIME AND IT WAS A NIGHTMARE AS HE TRIED EVERYTHING (E.G., SHIFTING TO LOWER GEAR, EMERGENCY BRAKE, PARK) TO STOP THE CAR. AS WE WERE CLOSE TO A MAJOR HIGHWAY AND RIVER, MY HUSBAND HAD NO CHOICE BUT TO STOP THE CAR BY CRASHING INTO AN EMBANKMENT. GIVEN THE SPEED OF THE VEHICLE, IT WAS A HORRIFIC CRASH. I'M STILL RECOVERING FROM MULTIPLE BROKEN BONES. MY SON HAD TO HAVE EXTENSIVE SURGERY ON HIS FACE. WE ARE LUCKY TO BE ALIVE. IT APPEARS BRAKE FAILURE IN THIS AGE AND MODEL OF CHEVY IS NOT UNCOMMON AND THE COMPANY IS AWARE OF THIS PROBLEM. HOW CAN THEY STAND ASIDE AND RISK SO MANY LIVES? ONE MONTH PRIOR TO THE CRASH, OUR CAR HAD PASSED ITS ANNUAL INSPECTION AT A CHEVY DEALERSHIP. NO BRAKES ISSUES WERE IDENTIFIED. BETWEEN THE MENTAL AND PHYSICAL CHORES OF RECOVERING, IT HAS TAKEN ME THIS LONG TO GATHER THE ENERGY TO WRITE THIS COMPLAINT. OWNERS SHOULD BAND TOGETHER TO SUBMIT A CLASS ACTION LAWSUIT. CHEVY NEEDS TO BE HELD ACCOUNTABLE. OUR FAMILY IS LUCKY TO BE HERE. WE WILL NEVER PURCHASE ANOTHER CHEVY VEHICLE AGAIN. *TR
WHILE MY CARWAS JUST SITTING AT A LIGHT AND THE MOMENT I TRIED TO PULL OFF THE CAR STALLED AS IF IT WAS NOT RECEIVING ANY GAS. IT PUTTED AND THEN IT STOP IN THE MIDDLE OF THE STREET. WHILE THE CAR BEHIND ME WAS CLEARLY NOT PAYING ANY ATTENTION I WAS REAR-ENDED. THE DEALERSHIP STATED IT WAS DUE TO MY FUEL PUMP. I JUST PURCHASED MY 2000 CHEVY SUBURBAN IN OCT. 2006. MY QUESTION TO IS HOW LONG DOES THE RECALL LAST? *AK
A TIRE SHEARED OFF, ANOTHER TRUCK CROSSING MEDIAN BEGAN HEADING STRAIGHT TO CONSUMER'S VEHICLE. DRIVER ATTEMPTED TO MANUEVER, BUT RAN OFF THE ROAD. UPON FRONTAL OFF CENTERED IMPACT AT 60 MPH, AND DUAL AIR BAGS FAILED TO DEPLOY.*AK
WHILE DRIVING, BRAKES COMPLETELY FAILED, RESULTING IN AN ACCIDENT. THERE WERE NO VEHICLE WARNINGS. CAUSE UNKNOWN. *AK SEAT BELTS DID NOT RESTRAIN IN ACCIDENT. *JB
WHILE DRIVING AT 25 MPH AN ACCIDENT OCCURRED, AND SEATBELT DID NOT TIGHTEN/ AIRBAG DID NOT DEPLOY. . PLEASE PROVIDE ANY FURTHER INFORMATION, AND IDENTIFICATION NUMBER.*AK
WHENEVER BRAKES ARE IN USE VEHICLE CAN SLOW UP, BUT FAILS TO STOP RIGHT AWAY. STOPPING DISTANCE IS INCREASED. HAD HIT A WALL & A FENCE DUE TO A LACK OF BRAKING POWER. VEHICLE EQUIPPED WITH ABS WHICH WAS NOT THE PROBLEM. BRAKE PEDAL WENT TO THE FLOOR. ALSO, PARKING BRAKE WENT TO FLOOR. TAKEN VEHICLE TO DEALERSHIP AT LEAST 6 OR 7 TIMES. NOW PURSUING THE LEMON LAW. BATTERY FAILED. VEHICLE STALLED. EXHAUST LEAKS AND IS LOUD. AIR COMES THROUGH THE CENTER VENT WHEN THE FLOOR CONTROL IS ON. 4-WHEEL DRIVE WOULD NOT ENGAGE DUE TO A SHORT IN THE MODULE. FUEL SENDING UNIT WAS REPLACED. *AK *SLC
PE00-020; CONSUMER WAS TRAVELING ABOUT 45MPH ON THE HIGHWAY AND HEARD A THUMPING NOISE, LEFT REAR DRIVER'S SIDE TIRE TREAD HAD SEPARATED FROM TIRE. *AK
VEHICLE WAS WARMING UP AND OUT OF GEAR WHEN EMERGENCY PARKING BRAKE FAILED, CAUSING VEHICLE TO ROLL FORWARD ,DOWN A HILL, AND HITTING A TREE. *AK
SUBURBAN DASH FIRE WHILE SITTING IN COSTCO PARKING LOT. CAR FULLY ENGULFED IN FLAMES WITHIN THREE MINUTES. FIREMAN SAYS IT WAS A ELECTRICAL DASH FIRE. CAUSE UNKNOWN.
ON SEPTEMBER 22, 2005 AT APPROXIMATELY 7:45 P.M.I PARKED AND LOCKED MY 2000 CHEVROLET SUBURBAN AT THE LOCAL ELEMENTARY SCHOOL. APPROXIMATELY 10 SECONDS LATER, THE CAR ALARM SOUNDED. I UNLOCKED THE VEHICLE AND IMMEDIATELY NOTICED SMOKE COMING FROM THE DASHBOARD. ALMOST IMMEDIATELY THEREAFTER THE FUSE BOX BEGAN TO SPARK AND IGNITED. I IMMEDIATELY CALLED 911 WHO ARRIVED APPROXIMATELY 4 MINUTES LATER AT WHICH TIME THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE INSPECTOR DETERMINED THE CAUSE OF FIRE TO BE ELECTRIC. THE CAR HAS BEEN DETERMINED A TOTAL LOSS BY OUR INSURANCE COMPANY. GENERAL MOTORS WAS NOTIFIED OF THIS INCIDENT ON SEPTEMBER 27, 2005. THEIR INVESTIGATOR INSPECTED THE CAR ON OCTOBER 1,2005. THEY CONTACTED US ON OCTOBER 6, 2005 TO ASK FOR WITNESSES AND AN OFFICIAL FIRE FORM FP-33C WHICH WE PROMPTLY PROVIDED. GENERAL MOTORS HAS NOT DETERMINED THE NATURE OF THE FIRE. WE ARE CONCERNED FOR OTHER CONSUMER'S SAFETY. WE ARE SHOCKED AT GM'S LACKADAISICAL APPROACH TO THIS SAFETY CONCERN. WE MUST KNOW WHAT THE CAUSE OF THIS AUTOMOBILE FIRE WAS. GENERAL MOTORS THUS FAR HAS SHOWN NO SENSE OF URGENCY IN THIS MATTER. *NM
A CAR FIRE IN OUR 2000 CHEVROLET SUBURBAN. SOURCE OF FIRE AS DETERMINED BY THE FIRE DEPARTMENT WAS ELECTRICAL. GM HAS BEEN NOTIFIED AND SAYS THEY WILL LOOK INTO INCIDENT. *JB
WHILE DRIVING INSIDE OF DRIVER'S DOOR CAUGHT ON FIRE. CONSUMER MANAGED TO PULL OVER, AND HAD VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT THE PROBLEM WAS NOT RESOLVED. *AK
CONSUMER STATED THE DRIVER'S SIDE MIRROR CAUGHT ON FIRE. THE FIRE DEPARTMENT STATED IT WAS AN ELECTRICAL FIRE. *AK THE VEHICLE WAS PARKED BESIDE THE HOUSE AND WAS NOT DRIVEN FOR 3-4 DAYS, THE DRIVERS SIDE OUTSIDE REAR MIRROR ASSEMBLY SPONTANEOUSLY IGNITED. IT WAS FOUND THAT THE FIRE STARTED DUE TO WIRING IN THE EXTERIOR MIRROR. *SCC *JB
