TroubleCAR
61
Trouble

2007 Chevrolet Suburban

Complaints: 291Avg mileage: 98,563 miSince: Sep 2008
CrashFire44 injured

Problem Areas

Air Bags
146
Unknown or Other
38
Engine
26
Electrical System
21
Structure:Body
20
Body: Door
12
Structure
10
Fuel/Propulsion System
9
Seat Belts
8
Latches/Locks/Linkages
8

Complaints Over Time

Recent Complaints

AIR BAGS
80,000 miNov 22, 2019BROOKLYN, NY
Crash2 injured

TL* TAKATA RECALL. THE CONTACT OWNED A 2007 CHEVROLET SUBURBAN. WHILE DRIVING OUT OF THE DRIVEWAY AT 5 MPH AND MAKING A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE WHEEL OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH, AND INJURIES TO THE LEFT ARM AND BRUISES TO THE CHEST. THE CONTACT'S SON WAS SEATED IN THE REAR OF THE VEHICLE AND SUSTAINED BRUISES TO THE CHEST FROM THE SEAT BELT RETRACTING. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION AND WERE TRANSPORTED VIA AMBULANCE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND AN INSPECTOR TO CHECK THE AIR BAGS OF THE VEHICLE, AND PROVIDED CASE NUMBER: 930596. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

AIR BAGS
90,000 miFeb 24, 2016VILLANOCA, PA
Crash2 injured

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH AND APPROACHING AN INTERSECTION, ANOTHER VEHICLE DRIVING AT HIGH SPEEDS CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE DRIVER STRUCK HER HEAD ON THE WINDSHIELD AND SUSTAINED A BRUISE TO THE HEAD AND NECK PAIN. THE REAR DRIVER SEAT OCCUPANT SUFFERED FROM A HEAD CONCUSSION. ADDITIONAL MEDICAL ATTENTION WAS NOT REQUIRED FOR THE DRIVER AND PASSENGER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

STRUCTURE:BODY
May 20, 2013LAREDO, TX
Crash3 injured

WE WERE DRIVING HOME WHEN A PERSON RAN A RED LIGHT AND HIT US. WE WERE CROSSING AN INTERSECTION ABOUT 15 MILES AN HOUR AND THEY HIT THE FRONT PART OF OUR SUBURBAN. EVERYTHING WAS DAMAGED THE HOOD , AND EVERYTHING INSIDE THE HOOD SUSTAINED DAMAGE. THERE WAS A LIQUID THAT WAS LEAKING BUT I AM UNAWARE OF THE SUBSTANCE. THE PERSON THAT HIT US MUST HAVE BEEN GOING ABOUT 40-60 MILES AN HOUR. AFTER THEY FLED THE SEEN POLICE MENTIONED THAT THEIR AIR BAGS WERE DEPLOYED. MY CONCERN WAS WHY OUR AIR BAGS DID NOT DEPLOY AS WELL. MY DAUGHTER AND I BOTH HIT OUR HEADS ON OUR SIDE WINDOWS. MY SON HAD SLIGHT INJURY MOSTLY FROM THE SEATBELT. MY SONS DOOR HAD TO BE OPENED FROM THE POLICE OFFICER ON THE SCREEN. MY BIGGEST CONCERN WAS ABOUT THE AIRBAGS AND ALSO THE ONSTAR DID NOT WORK AS WELL. *TR

SEAT BELTS
40,043 miJul 15, 2010YUCCA VALLEY, CA
Crash3 injured

WE HAVE A 2007 CHEVROLET SUBURBAN THE SECOND ROW MIDDLE SEATBELT JUST UNRAVELED, 2 WEEKS LATER THE 3RD ROW MIDDLE SEATBELT UNRAVELED. WE TOOK THE CAR TO THE DEALERSHIP EXPLAINING 3 YRS AGO WE HAD A GMC YUKON AND WE WERE IN A SEVERE CRASH. THE YUKON WAS ONLY 3 YRS OLD AT THE TIME AND THE FRONT MIDDLE SEATBELT FAILED AND THE SECOND ROW MIDDLE SEATBELT FAILED SERIOUSLY INJURING OUR FAMILY. THEY REFUSE TO ADDRESS THE QUESTION ARE THESE THE SAME SEATBELTS I DON'T BELIEVE THIS IS A COINCIDENCE. CAN SOMEONE LOOK INTO IT. *TR

ELECTRICAL SYSTEM
186,601 miFeb 8, 2019EASLEY, SC
Fire

TL* THE CONTACT OWNED A 2007 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS PARKED, THE CONSOLE CAUGHT ON FIRE DUE TO AN ELECTRICAL SHORTAGE FROM THE CIGARETTE LIGHTER. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,601.

ELECTRICAL SYSTEM
62,200 miJul 10, 2017PORTSMOUTH, VA
Fire

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. ON SEVERAL OCCASIONS, THE AIR CONDITIONER BECAME INOPERABLE WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A FIRE. THE VEHICLE WAS TAKEN TO HALL CHEVROLET CHESAPEAKE (3412 WESTERN BRANCH BLVD, CHESAPEAKE, VA (877) 475-0719) WHERE IT WAS DIAGNOSED THAT THE MOTOR BLOWER OVERHEATED AND BURNED, AND THE WIRE HARNESS RUINED THE CONTROL MODULE. THE DEALER STATED THAT THE CONTROL MODULE, BLOWER MOTOR, AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 62,200.

ELECTRICAL SYSTEM
May 1, 2017SUNNYSIDE, WA
Fire

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE DRIVING 25 MPH, SMOKE ENTERED INTO THE CABIN OF THE VEHICLE. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD ON THE DRIVER'S SIDE AND WIRES WERE EXPOSED. THE CONTACT STATED THAT THE POTENTIAL FIRE OCCURRED DUE TO NHTSA CAMPAIGN NUMBER: 10V240000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO BE REPAIRED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

ELECTRICAL SYSTEM:WIRING
80,000 miJul 20, 2015CARROLL, IA
Fire

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR WINDSHIELD WIPER ACTIVATED INDEPENDENTLY AND ALL THE WARNING INDICATORS ILLUMINATED. THERE WAS A BURNING ODOR COMING FROM THE FRONT AND REAR AREA OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE WIRING INTO THE FUSE BOX WAS MELTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING HARNESS HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

EQUIPMENT:APPLIANCE:AIR CONDITIONER
80,000 miOct 6, 2014NAPLES, FL
Fire

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR CONDITIONER MOTOR FAILED TO OPERATE. THE CONTACT ATTEMPTED TO REMEDY THE FAILURE BY REPLACING THE AIR CONDITIONER FAN MOTOR AND CONNECTOR CABLE, BUT THE FAILURE PERSISTED. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT SMELLED A BURNING ODOR OF ELECTRICAL WIRES INSIDE THE VEHICLE AND SMOKE APPEARED UNDER THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

ELECTRICAL SYSTEM
Feb 5, 2010DIX HILLS, NY
Fire

2007 CHEVY SUBN. WITH 26K MILES PARKED IN MY DRIVEWAY AT MY NAPLES FL.HOUSE. CAUGHT FIRE UNDER HOOD AND BURNED UP. HAD NOT BEEN USED IN 24+ HRS AND NOBODY WAS IN THE VEHICLE AND CAR WAS LOCKED. NO KEY IN VEHICLE. GM GAVE ME REF # 71-799805495. *TR

UNKNOWN OR OTHER
95,000 miNov 30, 2018HOUSTON, TX
3 injured

THE CHROME ON THE INSIDE DOOR HANDLES IS SPLITTING CAUSING DRIVER AND/OR PASSENGERS TO CUT THEIR FINGERS WHILE OPENING THE DOORS TO EXIT WHEN THE VEHICLE IS STATIONARY.

UNKNOWN OR OTHER
13,000 miFeb 15, 2018FORT WAYNE, IN
1 injured

HAND GOT CUT FROM INSIDE DOOR HANDLE PEELING OFF

UNKNOWN OR OTHER
105,000 miOct 24, 2016MESA, AZ
4 injured

I HAVE SEVERAL CRACKS THROUGHOUT MY DASH AND AM CONCERNED THAT I WILL HAVE ADDITIONAL DANGEROUS SHARP PLASTIC FRAGMENTS IN ADDITION TO METAL FRAGMENTS FROM THE OPEN AIR BAG RECALL. THIS HAS BEEN A KNOWN PROBLEM GM HAS FAILED TO ADDRESS. IN ADDITION, I ALSO HAVE A PROBLEM WITH ENGINE TEMPS HEATING UP TO WHERE THE AC GOES INTO FAIL SAFE THAT GM SAYS THEY CANNOT FIX EVEN AT MY EXPENSE. AFTER ABOUT 10-15 MINUTES RUNNING IN IDLE TO LAUNCH MY BOAT I CAME BACK TO FIND MY CHILDREN DIAPHORETIC IN THEIR CAR SEATS AND HAD TO USE MY SKILLS AS A PARAMEDIC TO COOL THEM DOWN DUE TO THE EXTREME TEMPERATURE IN THE VEHICLE. I CANNOT EVEN SIT IN DRIVE FOR A FEW MINUTES PICKING UP THE CHILDREN WITHOUT THIS HAPPENING. I PUT A TEMPORARY FIX ON WITH AN AFTERMARKET ELECTRIC FAN AFTER REPLACING THE FAN CLUTCH AND WHOLE COOLING SYSTEM IN THE VEHICLE, PLUS 3 AC COMPRESSORS NOW TO BUY ME A FEW MORE MINUTES. GM DOES NOT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. I NOW ONLY USE THE VEHICLE IN THE WINTER WHEN THE CHILDREN ARE WITH ME FOR THEIR SAFETY.

UNKNOWN OR OTHER
Oct 5, 2015HENDERSON, CO
1 injured

THE ODOMETER INSTRUMENT CLUSTER WENT OUT ON MY 2007 SUBURBAN AND THE RADIO IS CHANGING STATIONS ON ITS OWN. ALSO THE METAL TRIM ON MY DOOR HANDLES AND HEATING/AC CONTROLS IS PEELING APART AND CUTTING MY HANDS. IN ADDITION, THE ENGINE BURNS OIL AND I HAVE CHECKED IT OUT BY THREE DIFFERENT DEALERS/MECHANICS AND THEY CANNOT FIND ANY LEAKS. I HAVE SEEN A LOT OF SIMILAR COMPLAINTS AND I BELIEVE CHEVY SHOULD REPAIR THESE ITEMS AT NO COST TO OWNERS.

STRUCTURE:BODY
175,000 miOct 3, 2015ROSCOMMON, MI
4 injured

THE CHROME ON THE DOOR HANDLES, ALL 4 OF THEM, ARE PEELING, WHERE THE CHROME WILL ACTUALLY SLICE YOUR SKIN ON YOUR FINGERS AND MAKE YOU BLEED.

SEAT BELTS
150,000 miSep 9, 2015ORANGE, TX
1 injured

I PURCHASED MY 2007 CHEVROLET SUBURBAN BRAND NEW IN 2007. I THINK THE MILEAGE IS SOMEWHERE AROUND 150,000 BUT NOT SURE BECAUSE THE ODOMETER CLUSTER WENT OUT ON THE VEHICLE SEVERAL YEARS AGO. ALSO, MY DOOR HANDLES ARE STARTING TO PEEL APART WHICH ARE CUTTING MY HANDS AND MY CHILDREN'S HANDS. ONE INCIDENT IT SLICED MY HAND OPEN VERY SIMILAR SEVER PAPER CUT BUT WORSE. THE HANDLES WERE ALREADY REPLACED ONCE ON MY SUBURBAN BACK IN 2009 BY GM AND AT GM'S COST. THE MAIN ISSUE ABOUT THIS EMAIL IS THE SEATBELTS AND THE DASHBOARD. THERE ARE FOUR PASSENGER SEATBELTS THAT DO NOT WORK HARDLY AT ALL. SOMETIMES THEY WILL SNAP IN/BUCKLE AND THERE ARE A LOT OF TIMES THAT THEY DO NOT. THE CRACK IN MY DASHBOARD IS RIGHT NEXT TO THE AIRBAG. IT REALLY CONCERNS ME AS FAR AS BEING A SAFETY ISSUE. I DO HAVE FIVE SMALL CHILDREN THAT ARE CONSTANTLY WITH ME IN MY CAR. I JUST WANT THIS DASHED FIXED AT NO CHARGE BEING THAT IT IS A DEFECT. I HAVE SIGNED A PETITION WITH THOUSANDS OF OTHER GM OWNERS WITH THE SAME EXACT ISSUE....CRACKED DASHBOARD AND MOST OF THEM IN THE SAME EXACT PLACE. . I'M JUST ASKING FOR THIS TO BE REPLACED AND CORRECTED.

STRUCTURE:BODY:DOOR
75,000 miMar 15, 2015CASTLE ROCK, WA
2 injured

THE CHROME SURFACE OF THE INSIDE DRIVER AND FRONT PASSENGER DOOR HANDLES PEELED, CAUSING VERY SHARP SURFACES, WHICH CUT OUR HANDS LIKE A RAZOR BLADE. *TR

STRUCTURE:BODY
85,000 miMay 19, 2014AUBURN, AL
1 injured

INTERIOR FRONT DOOR HANDLES PLASTIC CHROME PEELING AND CUTTING HANDS. *JS

VEHICLE SPEED CONTROL
78,268 miJun 28, 2012FRESNO, CA
5 injured

2007 SUBURBAN VEHICLE CAME TO A STOP 25FT BEHIND SEVERAL STOPPED CARS AT A RED LIGHT. WITHOUT PROVOCATION, THE VEHICLE STRONGLY ACCELERATED/SURGED FORWARD WHILE THE BRAKES WERE ENGAGED. DRIVER CONTINUED TO ATTEMPT TO STOP THE VEHICLE BY REPEATEDLY HITTING THE BRAKE PEDAL, BUT WITH NO SUCCESS. PASSENGER IN VEHICLE REPORTED SEEING DRIVERS FOOT ON THE BRAKE. VEHICLE ACCELERATED FORWARD INTO THE BACK OF ANOTHER VEHICLE WHICH WAS THEN PUSHED INTO A THIRD. ALL THREE VEHICLES SUFFERED DAMAGE. AIRBAGS FAILED TO DEPLOY IN SUBURBAN DESPITE LEVEL OF IMPACT. VEHICLE WAS TAKEN TO CHEVROLET DEALER FOR COMPLETE DIAGNOSTIC. RESULTS INCONCLUSIVE; NO DATA ERRORS RECORDED IN COMPUTERS AND NO APPARENT MECHANICAL ATTRIBUTE COULD BE FOUND RELATING TO VEHICLE ACTION. ACTION COULD NOT BE REPEATED BY TECHNICIAN. VEHICLE RELEASED TO OWNER. NO EXPLANATION COULD BE GIVEN AS TO THIS ACTION. DEALER DID NOT FOLLOW UP OR CONTINUE INVESTIGATION. *TR

LATCHES/LOCKS/LINKAGES:DOORS:LATCH
67,138 miMay 24, 2012PADUCAH, KY
2 injured

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE DOOR HANDLES BOTH CUT INTO THE FINGERS OF PASSENGERS WHILE ATTEMPTING TO EXIT THE VEHICLE. THE DEALER WAS NOTIFIED AND THE FRONT PASSENGER DOOR HANDLE WAS REPLACED. THE FAILURE MILEAGE WAS 67,138 AND THE CURRENT MILEAGE 85,000.

Other Suburban Years

Other Chevrolet Models