2019 Ford Fusion

The contact owns a 2019 Ford Fusion. The contact stated that while the wife was driving approximately 70 mph the vehicle crashed into a deer. During the crash, the front end of the vehicle was severely damaged but no airbags were deployed. The driver sustained back and neck injuries. A police report was taken at the scene and the vehicle was towed away. The manufacturer and local dealer were notified of the failure. The failure mileage was 65,000.

Fusion traveling northbound and t-boned sedan traveling westbound in intersection. Fusion has significant front end damage. No airbags deployed in Fusion. All airbags deployed in other vehicle. Driver of Fusion, wearing seatbelt, suffered sternum fracture. Available for inspection. Failure of airbags to deploy likely cause sternum fracture. Fusion just arrived at car repair for scan and inspection. The Fusion was started less than 5 minutes prior to accident and driver received message indicating the front camera was unavailable.

TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED THAT HER DAUGHTER WAS DRIVING AT 45 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT AS AN ABNORMAL NOISE BEGAN EMITTING FROM THE VEHICLE. THE VEHICLE THEN INDEPENDENTLY TURNED TO LEFT AND HIT THE BARRIER WALL ON A BRIDGE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. HER DAUGHTER SUSTAINED NO MAJOR INJURIES, ONLY MINOR SORENESS. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TWICE TO TWO DIFFERENT INDEPENDENT MECHANICS. THE VEHICLE HAD YET TO BE REPAIRED. THE CONTACT SPOKE WITH A DEALER (JENKINS & WYNNE FORD, HONDA, & LINCOLN 2655 TRENTON RD, CLARKSVILLE, TN 37040) WHO INFORMED HER THAT THERE WERE NO ACTIVE RECALLS ON THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE FRONT AXLE ON THE PASSENGER SIDE FRACTURED CAUSING THE TIRE TO FOLD UNDER THE VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE COULD NOT BE TURNED TO THE LEFT OR RIGHT DIRECTION. THE VEHICLE HEADED STRAIGHT FOR 30 YARDS AND WENT OVER A CURB LANDING ON AN INCLINE OF A PRIVATE PROPERTY. ALL THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONT DRIVER SIDE AND STEERING WHEEL AIR BAGS WHICH FAILED. A POLICE REPORT WAS FILED UNDER REPORT NUMBER: 212000012. THE CONTACT SUSTAINED TWO 9 CM LACERATIONS TO THE HEAD AND 19 STITCHES, A CONTUSION TO THE HEAD, CONCUSSION, LOSS OF MEMORY, AND MASSIVE BODY ACHES THAT REQUIRED MEDICAL ATTENTION. A POLICE OFFICER DROVE THE CONTACT TO THE HOSPITAL AFTER THE IMPACT. THE CONTACT MENTIONED THAT THE INFORMATION PROVIDED WERE BASED ON PICTURES AND VIDEOS OF THE EVENTS OF THE IMPACT DUE TO HIM HAVING MEMORY LOSS. THE FOLLOWING DAY THE CONTACT WENT BACK TO THE SCENE AND FOUND THE PASSENGER FRONT AXLE ON THE ROAD. THE VEHICLE WAS TOWED TO A TOW TRUCK COMPANY. THE INSURANCE COMPANY WAS SCHEDULE TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AS OF YET. THE FAILURE MILEAGE 13,000. *LN *JB *TR

COLLISION AT 35MPH FRONT END OF FUSION HIT THE ENTIRE PASSENGER SIDE OF ANOTHER VEHICLE . NO AIRBAG DEPLOYED. OTHER VEHICLE WAS TOTALED.

Car has been blowing excessive smoke from the exhaust only on start up after car has been parked for a few hours. Ford acknowledged new engine was needed however a week after my car had been waiting for the engine ford said it didn't need an engine. Started after the first oil change at about 9000 miles car stalled immediately after I left the dealership from getting an oil change.

Rear back up camera turns on when in drive or in park and when in reverse I’ll get a blue screen that will stay on till I turn the car off

The car will not shift. The bushing or shift cable is broken.

Coolant intrusion, motor destroyed by coolant due to faulty ford design

I have a 2019 Ford Fusion hybrid titanium, and it is exhibiting issues of a recall that Ford has issued for my year making model. But not specifically for my Vin. The recall is for the A.P.I.M. module and is a software glitch that although leave the infotainment system with a black or blank screen or right after using the backup camera, the backup camera will stay on the screen for some time and it states on the recall that it is a safety concern due to being a distraction for the driver on top of that, it will not remember any device I pair to it via Bluetooth, it will not remember navigation presets or any destinations I previously routed to with the navigation system. Every time I turn my car on for some reason it starts the navigation system with the route to my parents address. Also sometimes the screen will be unresponsive and unusable untill next ignition cycle. It kills my 12v battery because the screen will stay on after vehicle is turned off. This happens every ignition cycle

This 2019 Ford Fusion (2.0L EcoBoost, 6F35 transmission) has had THREE identical flexplate/flywheel failures (GSAR code 6375), each diagnosed by a different Ford-authorized dealer. FAILURE 1 (Nov 2021, 51k mi): Lost power at highway speed on interstate. Coasted to stop, would not restart. Broken flexplate. Ford repaired under warranty, reimbursed all expenses. FAILURE 2 (May 2022, 59k mi): Would not start, starter whined. Same diagnosis - broken flexplate. Ford repaired under warranty, reimbursed all expenses. FAILURE 3 (Feb 2026, 133k mi): Broke down on busy road. Police responded with emergency lights until tow arrived. Same diagnosis - broken flexplate, free spinning. Ford REFUSES repair despite confirming Customer Satisfaction Program 22N12 applies to this vehicle. SAFETY: Each failure causes sudden complete loss of drivetrain function with no warning. Failure 1 was at highway speed. Failure 3 required police response on a busy thoroughfare. The manufacturer issued CSP 22N12 acknowledging this defect. A manufacturer rep confirmed on 3/20/2026 that the program applies to this vehicle, then refused coverage citing mileage. The flexplate part was revised (suffix D to E) between failures, indicating the manufacturer knew the original design was defective. Three dealers, three techs, identical diagnosis each time. Vehicle is at dealer, available for inspection.

Dealer diagnosed coolant intrusion into cylinder 2, confirmed through a pressure test and borescope inspection. The dealer referenced TSB 19-2346.

The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System), and the vehicle was taken to the dealer, where the interim repair was performed because the final remedy was not yet available. However, upon following up with the dealer, the dealer informed the contact that the recall was marked as completed. The manufacturer was contacted and informed the contact that the vehicle recall history confirmed that the dealer had only performed the recall interim repair. The contact filed a complaint against the dealer with the manufacturer. The manufacturer informed the contact that the dealer would be contacted to correct the issue. The contact was awaiting a call back from the manufacturer. The contact had not experienced a failure.

Coolant leaking into cylinders on my 2019 Ford Fusion 1.5L EcoBoost—white smoke, rough idle, and wont start now. Ford's 21N12 program expired before I could get it fixed. Tons of owners report the same; it's a safety hazard.

2019 Ford Fusion equipped with the 1.5L EcoBoost engine has experienced overheating and misfire issues, linked coolant intrusion into the engine cylinders, which can lead to engine overheating and potential fire hazards. This is a KNOWN issue by Ford but they have not issued a recall, or even let me know in the 6 years that I have had the vehicle.

Coolant intrusion in engine per a diagnostic visit my local ford dealership on 1-30-26 , on my 2019 ford fusion apparently a known issue problem on the ford fusion

Engine catastrophicly over Revs when charging and plugged in phev plug.

Hello, The car has 55000 miles right now, It has shifting problem from 1st to 2nd and 2nd to 3rd gear. I dropped it at the Ford Dealership (Koons Ford Woodbridge, Woodbridge, VA 22193). The Dealership informed me that the vehicle is not covered Under and warranty or Customer Satisfaction Program. The symptoms on my vehicle are same as of Bulletin 22N12, the manufacturing plant is also the same as mentioned in bulletin 22N12, but neither the dealership nor the Ford Customer Service is helping me out. The dealership told me to get the vehicle repaired first and wait if the vehicle ever falls in the warranty and I will be reimbursed. If am looking for help to resolve this matter. Thank you

My daughters’s 2019 ford fusion/4dr sdn/sel/fwd began to run hot and my son checked and notice low on coolant. He filled back up and vehicle ran with no problems. A day or so later noticed again and my husband checked again and realized again and low again and checked all and no apparant leak in lines or hoses but short drive again to check it began to overheat and check engine light came on and he read up and becoming aware of issue with this coolant leak into cylinder. He took to Sullivan Ford dealership and confirmed pressure test of coolant in cylinder # 1 and had to replace engine assembly. No offer by Ford to assist. Total cost 10,115.66 For know issue per faulty engine design that was risk for fire and safety issue.

Vehicle has a known Ford 2.0L EcoBoost coolant intrusion / head gasket defect per multiple complaints on different forums on recently googled searches. At approximately 126,000 miles, vehicle began losing coolant with no visible external leaks, producing white smoke on startup, rough idle/misfires, and check engine light. Vehicle also began overheating intermittently. Heating system stopped working, indicating coolant flow failure. Symptoms are consistent with internal coolant intrusion into cylinders due to head gasket failure, a widely reported defect in Ford EcoBoost engines. Issue presents a safety risk due to potential engine failure while driving, loss of power, and overheating. Vehicle requires major engine repair or replacement. This failure occurred despite regular maintenance and appears to be a premature engine defect, not wear and tear. I was recently at the dealership on December 8th with no other issues detected after they replaced a part on my car that failed that I had to pay for ( a P175B-00 ). This had nothing to do with what is going on currently, they ran tests at this dealership and did not detect anything as of December 8th. This was at a ford dealership. Tests were ran and inspected by manufacturer. Fast forward to a week ago I started having the above symptoms and this was diagnosed by family-friend auto mechanic. I have had multiple issues with this car. The transmission blew at 50 thousand miles, the sun roof leaked ( the seal for the sunroof was defective) into my prnd control shifter causing thousands of dollars in damage, a P175B-00, causing my car to not be able to park, causing chaos for weeks. I have only owned this car since December 2020. I still owe 7 thousand on this vehicle and I am at a complete loss. I really just want ford to take accountability for this make and model as it never fits the guidelines for recalls on anything. I want justice for myself and others with these multiple issues coming from ford cars.