TroubleCAR
73
Trouble

2000 Dodge Durango

Complaints: 1075Avg mileage: 70,015 miSince: Oct 1999
11 deathsCrashFire85 injured

Problem Areas

Control Arm: Upper Ball Joint
342
Control Arm: Lower Ball Joint
144
Power Train:Automatic Transmission
62
Suspension:Front
57
Engine and Engine Cooling:Engine
49
Suspension
47
Engine and Engine Cooling
40
Electrical System
39
Steering
37
Air Bags:Frontal
31

Complaints Over Time

Recent Complaints

STRUCTURE
55 miJan 9, 2006WALLS, MS
1 deathCrash2 injured

SEPTEMBER 13, 2001 MY HUSBAND CURTIS JOYNER WAS KILLED IN A CRASH IN HERNANDO, MS DUE TO POOR WHEEL BASE STRUCTURE AND POOR WHEEL BALANCE STRUCTURE OF DURANGO'S OF HANDLING CURVES, WAS STATED BY ACCIDENT RECONSTRUCTING CREW THAT'S WHAT CAUSED THE VEHICLE TO ROLLOVER IN CURVES. I HIRED ATTORNEY MCGRAW OF OLIVEBRANCH, MS; WHO LATER STATED HE DID NOT HAVE THE TIME TO PUT INTO THIS MATTER, BUT WAS CERTAINLY A GOOD CASE. I EMAILED DATELINE REGARDING THIS MATTER ALSO. I SAY ONE NIGHT ON THEIR SHOW WHERE THEY SHOWED HOW THE DURANGO'S DID NOT PASS THE CRASH IN CURVES OR ON THE ROAD. *NM

WHEELS:LUGS/NUTS/BOLTS/STUDS
70,000 miOct 30, 2003SACRAMENTO, CA
3 deathsCrash5 injured

WHILE DRIVING IN A 2000 DODGE DURANGO THE LEFT FRONT WHEEL FELL OFF CAUSING THE VEHICLE TO ROLL NUMEROUS TIMES. THREE PEOPLE DIED AS A RESULT OF THIS ACCIDENT. *LA

STEERING:LINKAGES
Sep 15, 2003,
1 deathCrash3 injured

DRIVING AT FREEWAY SPEED WHEN UPPER BALL JOINT FAILED AND PASSENGER SIDE FRONT WHEEL ASSEMBLY BROKE OFF. DRIVER WAS UNABLE TO CONTROL. THE VEHICLE LEFT THE ROADWAY AND OVERTURNED END OVER END. ALL THREE PASSENGERS WERE EJECTED, ONE FATALITY TWO SEVERE INJURIES.

STEERING
33,998 miAug 1, 2003PHILADELPHIA, PA
4 deathsCrash1 injured

THE STEERING, SUSPENSION, AND WHEELS SUCK!!! ON MY 2000 DODGE DURANGO.N FEB. 15, 2003 WHILE DRIVING MY DURANGO, IT TOTALLY LOST CONTROL, CAUSING ME TO SIDE SWIPE ONE CAR, THEN CAUSE DAMAGE TO A SECOND AND THIRD CAR. I CONTINUE TO DRIVE A VEHICLE THAT I DO NOT FEEL SAFE IN. WITH FOUR CHILDREN I CAN NOT AFFORD TO PURCHASE ANOTHER CAR. IF I COULD GET OUT OF MY CONTRACT WITH DODGE AND TRADE IT IN FOR A SAFER SUV, I WOULD. WHEN RIDING I CONSTANTLY EXPERIENCE MY REAR WHEELS SLIDING TO MY RIGHT; THIS USUALLY HAPPENS WHENEVER I RIDE OVER POT HOLES OR BUMPS IN THE STREET, WHICH IS PRACTICALLY EVEY COUPLE DOZEN FEET IN THE CITY. MY DRIVING EXPERIENCE WITH MY 2000 DODGE DURANGO IS SO UNSATISFYING. PRIOR TO ME PURCHASING MY DODGE, I WAS THE OWNER OF NOT ONE, BUT TWO TOYOTA CAMRY'S. I MADE THE CHOICE NOT TO GO BACK TO THE TOYOTA DEALER TO PURCHASE AN SUV. INSTEAD, AS A TOKEN OF MY APPRECIATION TO MY COUNTRY. I THOUGHT IT WAS BEST TO PURCHASE AN AMERICAN MADE VEHICLE; YOU KNOW, KEEP THE MONEY AT HOME. EVERY DAY I QUESTIONED THAT THEORY. USUALLY I'M NOT THIS HARSH OF A PERSON, BUT WHEN IT COMES DOWN TO MY CHILDREN'S SAFETY; WELL, I GET PRETTY PISSED. WE LIMIT OUR LONG DISTANCE TRAVELING TIME. I TOTALLY DO NOT DRIVE WHEN ITS RAINING, UNLESS I ABSOLUTELY HAVE TO. ON HIGHWAYS I DRIVE AT LEAST 5-10 MILES UNDER THE SPEED LIMIT; FOR FEAR OF LOSING CONTROL. AND TO TOP THINGS OFF I HAVE THIS GRINDING TYPE NOISE UP AND AROUND MY AXLE THING; THAT NO ONE AT THE TWO DODGE REPAIR GARAGES SEEMS TO KNOW WHAT IT IS EXACTLY. I HAD MY BALL JOINTS REPLACED TWICE. ONE MONTH AFTER I GOT BRAND NEW BRAKES PUT ON, THEY STARTED TO SQUEAK. I WAS TOLD THAT THE MAJORITY OF DODGE SUV'S BRAKES SQUEAK, ITS JUST HOW THE MANUFACTURERS MAKE THEM; GO FIGURE. *AK

AIR BAGS
68,600 miMay 28, 2004CUDAHY, WI
CrashFire2 injured

I STOPPED AT A STOP SIGN AND WAITED FOR THE OTHER VEHICLE TO GO BY. AS THEY PASSED ME, I MADE A RIGHT TURN AND HEADED SOUTH IN THE SAME DIRECTION. WITHIN 30 FT AFTER I TOOK OFF FROM THE STOP SIGN, I GLANCED TO THE LEFT AND WHEN I LOOKED FORWARD THE VEHICLE IN FRONT ME HAD STOPPED. I TURNED MY WHEELS TO THE RIGHT AND STRUCK THE OTHER VEHICLE. MY DRIVER FRONT CORNER STRUCK HIS REAR RIGHT CORNER. I WAS ONLY GOING 20 MPH BECAUSE OF THE SCHOOL AND ALL THE CHILDREN WERE PRESENT ON BOTH SIDES OF THE STREET. MY VEHICLE'S FRONT DRIVER SIDE WAS PUSHED IN AND THEN IT STARTED ON FIRE. WITHIN A MATTER OF MINUTES THE VEHICLE WAS ENGULFED IN FLAMES. BY THE TIME THE FIRE DEPARTMENT CAME THE VEHICLE WAS A TOTAL LOSS. I CALLED DAIMLERCHRYSLER AND EXPLAINED WHAT HAS HAPPENED. I WAS TOLD THAT THEY WILL INVESTIGATE AND LET ME KNOW WHAT THEY HAVE FOUND. CHRYSLER WENT INTO GREAT DETAIL WHY THE AIR BAGS DID NOT DEPLOY, BUT AS FAR AS FIRE GOES I WAS TOLD " IT APPEARS THE IMPACT CAUSED A SHORT, WHICH STARTED THE FIRE". NO OTHER EXPLANATION WAS GIVEN AT ALL. FROM THE STOP SIGN TO WHERE ACCIDENT HAPPENED WAS ABOUT 220 FT. I DON'T THINK THAT A $34,000 VEHICLE SHOULD BE LOST AT 20MPH IMPACT. I WAS GIVEN CHRYSLER FILE #[XXX]. VEHICLE: 2000 DODGE DURANGO, VIN [XXX] ST. FRANCIS, WI POLICE DEPARTMENT & ST. FRANCIS FIRE DEPARTMENT CAME OUT TO THE ACCIDENT SITE. *LA UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
Mar 4, 2004FAIRFIELD, CA
2 deathsCrash

DISCOVERED INFORMATION ABOUT DEFECT ON THE 2000 DURRANGO FROM THE MEDIA THIS MORNING 3/4/2004 CLOSE FRIEND CONSIDERED FAMILY WAS KILLED IN A HEAD ON COLLISION ON HIGHWAY 156 IN MAY OF 2002. ENTIRE FAMILY STILL TO DAY WAS WONDERING WHAT HAPPENED TO MAKE HIS VEHICLE GO INTO ANOTHER LANE WHICH CAUSE THE CRASH AT 3:00PM. AUTOPSY REPORT NO DRUGS, NO ALCOHOL, NO PHYSICAL EVIDENCE OF A HEART ATTACK OR STROCK. IT'S BEEN BOTHERING US FROM THAT DAY AS TO WHAT HAPPENED. ON THE PICTURE OF THE VEHICLE FRONT PAGE OF THE HOLLISTER PAPER THE DURRANGO HE WAS DRIVING IT'S CLEAR AS DAY THAT THE WHEEL ON THE DRIVER SIDE IS BENT AND COULD HAVE SNAP CAUSING THE FATAL HEAD ON ACCIDENT THAT NOT ONLY KILLED LEONARDO MARQUEZ UPON IMPACT BUT ALSO KILLED THE WOMEN DRIVER OF THE OTHER VEHICLE UPON IMPACT. THE ARTICLE IS ON THE FRONT PAGE OF THE FREE LANCE LOCAL PAPER HOLLISTER CALIFORNIA TUEDAY MAY 14TH 2002 VOL 129 ISSUE 149. THIS STEERING DEFECT INFORMATION WAS NEVER KNOWN BY MYSELF OR THE FAMILY UNTIL DISCOVERED ON KPIX CHANNEL 5 NEWS 3/4/2004 WHICH LEAD ME TO THIS WEB SITE. *AK

STEERING
Jul 22, 2003CARLISLE, OH
CrashFire

POWER STEERING

AIR BAGS
98,400 miOct 8, 2014CANTON, MI
Crash1 injured

DURING THE ACCIDENT MY TRUCK WAS HIT HEAD-ON BY A VAN AND THE AIR BAG DID NOT DEPLOY. I HAD HEAD INJURY (HEADACHES, MEMORY LAPSES, CONFUSION, BLURY EYES, BACK/LEGS PAINS TILL THIS VERY DAY. CHRYSLER WAS INFORMED SEVERAL TIMES ABOUT THE PROBLEMS WITH THE TRUCK BEFORE THE ACCIDENT AND THEY REFUSED TO RESOLVE IT AND AFTER THE ACCIDENT, THEY STILL REFUSED TO RESOLVE IT.

AIR BAGS
153,000 miSep 19, 2012TUCSON, AZ
Crash4 injured

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A NECK SPRAIN AND LACERATIONS TO THE FOREHEAD. THE FRONT PASSENGER SUSTAINED MULTIPLE CONTUSIONS AND ONE OF THE REAR PASSENGER SUSTAINED FACIAL LACERATIONS. A SECOND PASSENGER SUSTAINED BURNS FROM THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 153,000.

AIR BAGS
138,164 miAug 14, 2012SEDALIA, MO
Crash2 injured

TL* THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE GOING APPROXIMATELY 55 MPH CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND, HIP, AND RIB. THE CONTACT AND HER CHILD WHO WAS IN THE REAR MIDDLE SEAT WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT'S CHILD SUSTAINED BRUISES TO THE SHOULDER FROM THE CHILD SEAT STRAPS. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE AND WAS NOT TAKEN TO A REPAIR SHOP. PRIOR TO THE CRASH WHILE DRIVING APPROXIMATELY 10 MPH ,THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT RESPOND AND THE VEHICLE SUDDENLY SLID AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 138,164.

AIR BAGS:FRONTAL
65,000 miOct 13, 2009BRENTWOOD, TN
Crash1 injured

I HAVE A 2000 DODGE DURANGO WITH 65,000 WELL KEPT MILES. ON OCT 7, I WAS INVOLVED IN A PILEUP ON INTERSTATE 24 IN MURFREESBORO, TN. THERE WERE 6 CARS, AND I WAS NUMBER 3. THE AIRBAG DID NOT DEPLOY. I WAS TAKEN BY AMBULANCE TO VANDERBILT HOSPITAL, WHERE I WAS DIAGNOSES WITH A BROKEN STERNUM. *TR

AIR BAGS:FRONTAL
95,000 miNov 3, 2008SAVANNAH, GA
Crash1 injured

TL*THE CONTACT OWNS A 2000 DODGE DURANGO. ON NOVEMBER 1, 2008, WHILE DRIVING 45 MPH, THE SPARE TIRE RELEASED FROM THE TIRE HOLDER. THE VEHICLE FLIPPED OVER AND CRASHED INTO A POLE. THE WINDSHIELD SHATTERED AND THE DRIVER SIDE FRONTAL AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HEAD. GEORGIA POLICE REPORT NUMBER 081101015 WAS FILED. THE VEHICLE WILL BE TAKEN TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 95,000.

POWER TRAIN:AUTOMATIC TRANSMISSION
140,000 miDec 12, 2007REDDING, CA
Crash1 injured

1) NO WARNING SIGNS 2) POPPING OUT OF PARK AND GOING INTO REVERSE, RUNNING ME OVER WHILE I WAS OUTSIDE OF THE VEHICLE 3) HAVE HAD TRANSMISSION WORK DONE, ALWAYS USE THE EMERGENCY BRAKE DO NOT TRUST BEING IN PARK. *TR

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
50,000 miJul 25, 2007WAILUKU, HI
Crash1 injured

DRIVING THE DURANGO DOWN OUR HILL. BRAKES WERE LOST. IMMEDIATELY AFTER ACCIDENT I CHECK BRAKE FLUID, IT WAS FULL. THEN CHECK BRAKE PEDAL, IT DID GO TO FLOOR WITH NO EFFECT BY PUMPING THE BRAKES. DURANGO TOTALED AS WAS THE OTHER CAR THAT HIT MY WIFE AND KIDS. NO SERIOUS INJURY OCCURRED. COMPLETE BRAKE JOB 8 MONTHS BEFORE. HAVE HAD BRAKES PROBLEMS BEFORE, NEVER ABLE TO ISOLATED THE PROBLEM. *JB

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
70,000 miDec 3, 2006SEATTLE, WA
Crash1 injured

ON WET SURFACES, IN SEATTLE AREA, WHEN, THE BRAKES COME ON BY ABS, BUT THE BRAKING CAPACITY GOES DOWN TO LESS THAN 50 PERCENT BRAKE CAPACITY, RESULTING IN COLLISIONS, EVEN THOUGH DISTANCE FACTOR IS SAFE. CAR HAS 70,000 MILES ON IT. *NM

TIRES:TREAD/BELT
Sep 12, 2006CARMICHAEL, CA
Crash1 injured

TREAD SEPARATION OF COOPER TIRES DOMINATOR SPORT AT TIRE WHICH CAUSED VEHICLE TO GO OUT OF CONTROL AND VEER OFF FREEWAY. VEHICLE WENT DOWN 225 FOOT EMBANKMENT. *JB

SUSPENSION
Sep 13, 2005ASHEBORO, NC
Crash1 injured

FATAL ONE VEHICLE ACCIDENT OCCURRED ON JANUARY 25, 2002 INVOLVING THE 2000 DODGE DURANGO RT. CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A TREE.*MR THE MOTHER OF THE DECEASED RECEIVED A RECALL ALMOST THREE YEARS AFTER THE ACCIDENT ON THE UPPER BALL JOINTS. SHE BELIEVES THAT THE BALL JOINTS IN HER SON'S VEHICLE MAY HAVE BEEN DEFECTED AND CAUSED HIM TO LOSE CONTROL OF HIS VEHICLE. *NM

SUSPENSION:FRONT:WHEEL BEARING
36,000 miJul 8, 2005MIAMI, FL
Crash1 injured

CONSUMER IS REQUESTING REIMBURSEMENT FOR DAMAGES RESULTING FROM AN ACCIDENT IN THE 2000 DODGE DURANGO.*MR THE VEHICLE FRONT WHEEL BEARING FAILED AND RESULTED IN AN ACCIDENT IN WHICH THE CONSUMER WAS INJURED. *NM

AIR BAGS:FRONTAL
75,000 miJun 2, 2005MUSTANG, OK
Crash1 injured

FAILURE OF FRONT AIRBAGS AT APPROXIMATELY 40-45 MPH.

SEATS:FRONT ASSEMBLY:RECLINER
73,000 miMar 23, 2005NEW PHILADELPHIA, OH
Crash1 injured

WHILE DRIVING AT 35 MPH CONSUMER'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHILE WAITING AT TRAFFIC LIGHT. THIS CAUSED THE SEAT MOUND TO SEPARATE AND DRIVER COLLAPSED IN THE REAR SEAT. THE BOLTS THAT HELD THE SEAT BROKE IN HALF ON BOTH SIDES. DRIVER WAS ADMITTED TO THE HOSPITAL WITH BACK PAINS.*AK

Other Durango Years

Other Dodge Models