2015 Dodge Durango

HIT A TELEPHONE POLE ON FRIDAY 7/24 NO AIRBAGS DEPLOYED VEHICLE IS TOTALED BRUISED CHEST ARMS LEGS FEET HANDS ON A TOWN STREET*DT*JB

MY WIFE PUT HER 2015 DURANGO INTO PARK AND EXITED THE VEHICLE. SHE WAS STANDING AT MY PASSENGER WINDOW SPEAKING TO ME WHEN HER CAR SUDDENLY ROLLED TOWARD HER. THE DURANGO PINNED HER BETWEEN IT AND MY VEHICLE FROM THE CHEST DOWN.*DT*JB *DT*JB *DT *TR

1. AIR BAG CONTINUOUSLY POPS UP WHENEVER DRIVING, I HAVE RECEIVED MULTIPLE EMAILS FROM WESTGATE AND TAKEN TO THEM WITH NO REPAIR. RECENT ACCIDENT AIRBAG DID NOT WORK. 2. I AM UNABLE TO OPEN GAS TANK FROM INSIDE, I LITERALLY HAVE TO GET OUT GO TO BACK OF TRUCK AND PULL A LEVER, I FOUND OUT HOW TO DO THIS BY ANOTHER OWNER WHO DID IT ON YOUTUBE. I ALMOST GOT HIT BY CAR TWICE. 3. I WAS IN A CAR ACCIDENT WHERE I RAN INTO A MINI MALL, I PULLED UP AND PARKED THEN THE CAR JUST TOOK OFF ON OWN, IT HAPPEN SO FAST AND ONLY THING I OUR POLICE COULD THINK WAS I PUSHED WRONG PEDDLE BUT I DID NOT, I DID TAKE TO WESTGATE FOR REPAIRS, THERE WAS A RECALL AND WAS NEVER REIMBURSED FOR $500 DEDUCTIBLE OR PAIN/SUFFERING

~OCTOBER 2017, I WAS PARKED IN MY DRIVEWAY WITH MY DAUGHTER IN THE REAR SEAT; I WAS GETTING READY TO EXIT MY DRIVEWAY WHEN I REALIZED MY KEY FOB WAS INSIDE THE HOUSE. I LEFT THE CAR TO GO GET MY KEY FOB AND LEFT THE DOOR OPEN; BY THE TIME I GOT TO MY BACK DOOR, MY DAUGHTER WAS SCREAMING (SHE WAS IN HER CAR SEAT) AND THE CAR WAS MOVING BACKWARD DOWN THE DRIVEWAY, SCRAPING AGAINST THE HOUSE, INTO THE STREET AND ACROSS THE ROAD TO THE NEIGHBOR'S HOUSE UP THEIR DRIVEWAY. I RAN AFTER THE VEHICLE AND RIGHT BEFORE IT STRUCK MY NEIGHBOR'S GARAGE, WAS ABLE TO THROW MY FOOT INTO THE BRAKE FROM THE SIDE WHILE I FELL ON THE GROUND. I WAS BRUISED AND MY CAR WAS DAMAGED, BUT MOST IMPORTANTLY MY DAUGHTER WAS FINE BUT SCARED. I WENT TO THE DEALERSHIP TO HAVE THEM TAKE A LOOK AT THE DOOR/MIRROR AND COMPLAINED ABOUT THE ISSUE (THIS IS REFERENCED IN THE "ACTION PLAN" FOR THE VISIT), AND THE GENTLEMAN AT THE MIKE SMITH BEAUMONT DEALERSHIP STATED THAT MY VEHICLE MUST HAVE HAD A QUIRK, BECAUSE THERE WAS ALREADY AN UPDATE AVAILABLE ON THAT WHICH THEY WOULD TEST. WHEN I CAME BACK TO GET MY VEHICLE, I ASKED ABOUT THE UPDATE, AND HE STATED THAT HE WAS MISTAKEN; THAT ONLY PICKUP TRUCKS WERE GETTING THAT UPDATE. I ASKED WHY, BECAUSE THERE'S NO LESS SAFETY RISK IN A DURANGO (IN FACT, PROBABLY MORE CHILDREN). HE DID NOT HAVE AN ANSWER BUT SAID HE WOULD GET BACK TO ME. NO ONE DID, AND I COMPLAINED TO DODGE ONLINE. EVENTUALLY IN AUGUST 2018 I GOT AN ODDLY PHRASED NOTICE THAT DID NOT USE THE WORD RECALL BUT STATED THAT "REPAIRS" NEEDED TO BE MADE. I WROTE TO DODGE AGAIN AND ASKED IF THEY WOULD ASSIST WITH THE ORIGINAL PROBLEMS TO MY DOOR/WINDOW BUT THEY WOULD NOT. I AM DISAPPOINTED THAT DODGE DID NOT INCLUDE DURANGOS IN THIS OBVIOUSLY EXISTING TECHNOLOGY AND DISAPPOINTED THAT IT TOOK A YEAR TO TAKE ANY ACTION (WHICH DOES NOT HELP MY REPAIRS). I AM VERY GRATEFUL WE WERE NOT MORE BADLY INJURED.

I STARTED THE VEHICLE WITH ONE FOOT STILL OUTSIDE OF THE VEHICLE SO THE KEY FOB COULD BE DETECTED AND EXITED. AS I EXITED THE VEHICLE AND TOOK MY RIGHT FOOT OFF THE BRAKE THE CAR THEN ENGAGED INTO DRIVE AND CRASHED INTO THE WOODS. MY RIGHT ARM WAS SLAMMED IN THE DOOR AND I HIT MY BACK ON THE SIDE OF THE VEHICLE. FOUR OF MY SMALL CHILDREN WERE OUTSIDE OF THE VEHICLE WHEN THIS HAPPENED. THERE WAS A DECENT AMOUNT OF DAMAGE TO THE VEHICLE. I TOOK MY VEHICLE TO A LOCAL DEALERSHIP WHERE THE PROBLEM WAS NOT DUPLICATED AND THEY COULD DO NOTHING TO RECTIFY THE PROBLEM. I AM CURRENTLY WAITING TO HEAR BACK FROM THE MANUFACTURER. I HAVE RECEIVED MEDICAL ATTENTION FOR MY INJURIES AND A POLICE REPORT HAS BEEN FILED. THIS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. *TT *DT UPDATED 10/15/18*JB

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE VEHICLE SHIFTED INTO NEUTRAL WITHOUT WARNING AND CRASHED INTO A TREE ON THE CONTACT'S PROPERTY. THE CONTACT'S SPOUSE FELL AND INJURED HER ARM WHILE TRYING TO STOP THE VEHICLE. MEDICAL ATTENTION WAS PROVIDED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AT A BODY SHOP. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000.

VEHICLE WAS IN PARK POSITION ON A SIDE ROAD. IT WAS STILL RUNNING SINCE WE WEREN'T GOING TO REMAIN PARKED THERE EXCEPT FOR A FEW MINUTES. I WAS TAKING PICTURES OF MY SON BEFORE HIS BAND CONCERT NEAR THE SCHOOL WHERE THE VEHICLE WAS PARKED. IT REMAINED STATIONARY/PARKED FOR UP TO 4 MINUTES AT WHICH POINT IN TIME IT STARTED ROLLING DOWN THE INCLINED ROAD UNATTENDED. HAVE NO IDEA WHAT PART OF THE CARE MALFUNCTIONED TO SWITCH IT OUT OF PARK. SO UNKOWN.

AFTER BACKING OUT OF GARAGE, I PLACED THE VEHICLE IN PARK WITH ENGINE RUNNING WHILE I WALKED BACK INTO GARAGE. NOTE VEHICLE WAS PARKED ON A SLOPE. EMERGENCY BRAKE WAS NOT SET. WHILE IN GARAGE, I NOTICED VEHICLE WAS ROLLING DOWN DRIVEWAY. I WAS KNOCKED DOWN BY DRIVERS SIDE DOOR WHILE TRYING TO GET IN TO APPLY BRAKE. THE VEHICLE THEN ROLLED OVER MY MAILBOX, ACROSS STREET, OVER NEIGHBOR'S MAILBOX AND STOPPED WHEN IT HIT A TREE. MY WIFE WAS IN CAR SO KNOWS THAT REAR PARKING SENSORS NEVER CHIMED TO INDICATE IT WAS ABOUT TO HIT SOMETHING WHICH I BELIEVE CONFIRMS THAT THE CAR WASN'T STILL IN REVERSE AFTER BACKING OUT OF GARAGE. THE AIR BAGS WERE NOT DEPLOYED. I BELIEVE THAT VEHICLE SLIPPED OUT OF PARK. IT WAS NOT MOVING WHEN I FIRST GOT OUT. MY INJURIES FROM BEING KNOCKED TO THE GROUND AND HERS FROM BEING IN THE DRIVERS SEAT BOTH FEEL THEY DIDN'T WARRANT EMERGENCY ROOM TREATMENT BUT WILL GET TREATMENT IF PAIN PERSISTS.

The contact owns a 2015 Dodge Durango. The contact stated that while the vehicle was parked, the contact returned to the vehicle to retrieve a work bag from the trunk. The contact noticed that there was smoke inside the vehicle, and flames were coming from underneath the front passenger's side seat. The contact was able to extinguish the fire with his breath, hand, and a cloth; however, the smoke persisted. The fire department was contacted and arrived at the scene. The fire department confirmed that the fire originated from the battery. No police report or fire department report was filed. The vehicle was towed to an autobody repair shop by the insurance company for an estimate of the repair. The contact sustained smoke inhalation but had not yet received medical assistance. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 154,000.

2015 Dodge Durango AWD rolls downhill while in Park. Electronic parking brake engages and locks rear wheels, but vehicle still moves. Rear wheels slide while front wheels roll. Occurred multiple times over several years, including a recent incident where a person was nearly struck. Dealer unable to diagnose.”

My vehicle does not let off any warning that the engines overheating and the line stays in the middle of hot and cold but really my engines overheating my fan is not on and I get no indication No Light No notification stating me what the real problem is every time we hook something up to it to see what's wrong it lets off another issue with the vehicle and I can't seem to get it answer to what's wrong with the vehicle

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DECELRATING AT 15 MPH TO PARK THE VEHICLE IN A PARKING LOT, THE BRAKES SEIZED WITHOUT WARNING. THE CONTACT CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FRONT BUMPER OF THE CONTACT'S VEHICLE WAS DAMAGED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT'S INSURANCE COMPANY STARTED A CLAIM FOR THE VEHICLE TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000. *TR*DT*JB

DODGE DURANGO RECALL U65/NHTSA 18V-332 VEHICLE MALFUNCTION CAUSED THE VEHICLE (IN MOTION, BUT SLOWING) TO ACCELERATE (LEAP FORWARD) UNEXPECTEDLY, CAUSING AN ACCIDENT. THIS HAPPENED ON A CITY STREET.

DODGE DURANGO U65/NHTSA 18V-332 VEHICLE MALFUNCTION CAUSED THE VEHICLE (IN MOTION, BUT SLOWING) TO ACCELERATE (LEAP FORWARD) UNEXPECTEDLY, CAUSING AN ACCIDENT. THIS HAPPENED ON A CITY STREET. THIS WAS THE SECOND ACCIDENT WITH SIMILAR CIRCUMSTANCES IN THIS VEHICLE. AFTER THE FIRST ACCIDENT (6/28/18), WE TOOK THE DURANGO TO THE DODGE DEALERSHIP AND WERE TOLD NOTHING WAS WRONG WITH THE VEHICLE. THE DURANGO U65 RECALL NOTICE ARRIVED IN THE MAIL A FEW DAYS AFTER THE SECOND ACCIDENT, AND WE IMMEDIATELY MADE AN APPOINTMENT AT THE DODGE DEALERSHIP FOR THE FIX.

ON 1/19/2019, I WENT TO BRAKE WHILE DRIVING MY DODGE DURANGO, AND THE CAR VIOLENTLY SHOOK, MADE A REVVING NOISE, AND ACCELERATED. MY FOOT WAS TO THE FLOOR AND THE CAR WOULD NOT STOP. I HIT TWO CARS IN FRONT OF ME, WHICH WAS THE ONLY WAY THE CAR ACTUALLY STOPPED MOVING, AND IT WASN'T UNTIL I TURNED THE CAR COMPLETELY OFF THAT THE NOISE AND SHAKING STOPPED. A CASE WAS OPENED WITH FIAT CHRYSLER CORPORATE OFFICE THE DATE OF THE ACCIDENT. A 3RD PARTY COMPANY WAS HIRED TO INVESTIGATE THE VEHICLE AND PULL DATE OFF OF THE ELECTRONIC DATA RECORD. THAT REPORT WAS FORWARDED TO FCA FOR REVIEW ON 1/26/2019. TO DATE, NO ONE FROM FCA HAS CONTACTED ME REGARDING THE STATUS OF MY CASE. I CALL DAILY ONLY TO BE TOLD I WILL RECEIVE A PHONE CALL FROM SOMEONE, WHICH HAS YET TO HAPPEN. NO NAME, NUMBER, OR CONTACT INFORMATION HAS BEEN GIVEN TO ME. I WAS TOLD A LETTER WAS MAILED OUT TO ME FROM THE LEGAL DEPARTMENT WITH FCA ON 2/6/2019. TO DATE, NO LETTER HAS ARRIVED, AND WHEN I ASKED CORPORATE FOR INFORMATION ON WHO SENT THE LETTER, I AM NOT PROVIDED A NAME OR NUMBER OF ANYONE I CAN VERBALLY SPEAK WITH. I WAS ALSO TOLD SEVERAL VOICEMAIL MESSAGES HAVE BEEN LEFT FOR ME, BUT WHEN THE REPRESENTATIVE WENT TO CONFIRM MY PHONE NUMBER, THEY ADMITTED THEY HAD NO PHONE NUMBER ON FILE FOR ME - SO HOW COULD A VOICEMAIL MESSAGE BE LEFT? THIS ACCIDENT OCCURRED IN FRONT OF AN ELEMENTARY SCHOOL, DURING SCHOOL DROP OFF. THE OUTCOME COULD HAVE BEEN MUCH WORSE, AND THE FACT THAT NO ONE FROM A LARGE CORPORATION IS COMMUNICATING WITH ME IS APPALLING. I HAVE A VEHICLE THAT IS UN-DRIVABLE, AND I AM STILL PAYING A MONTHLY PAYMENT, EVEN THOUGH I CANNOT DRIVE THE CAR. I NEED INFORMATION ON THE STATUS OF MY CASE, AND NO ONE IS PROVIDING IT TO ME.

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE AT A STOP OR BRAKING TO STOP, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FINNEGAN CHRYSLER JEEP DODGE RAM (26433 SOUTHWEST FWY, ROSENBERG, TX 77471, 281-342-9318) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING INTO A PARKING SPACE. AS A RESULT, THE VEHICLE JERKED FORWARD AND STRUCK THE FRONT OF ANOTHER PARKED VEHICLE. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS SLIGHTLY DAMAGED, BUT WAS DRIVABLE. THE VEHICLE WAS TAKEN TO THE GILLMAN CHRYSLER JEEP DODGE RAM DEALER (10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, 713-776-4900) WHERE RECALL REPAIRS WERE PERFORMED PER NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE TECHNICIAN STATED THAT THE VEHICLE JERKED DUE TO DRIVER ERROR AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,600.

HAD PULLED CAR INTO GARAGE AND THOUGHT CAR WAS IN PARK. HAD NOT TURNED ROTARY SHIFTER ALL THE WAY TO PARK, SO CAR WAS IN REVERSE. STARTED TO EXIT THE VEHICLE AND REMOVED FOOT FROM BRAKE AND CAR STARTED PULLING BACKWARD. I JUMPED BACK INTO CAR AND APPLIED BRAKE JUST AS CAR DOOR, WHICH WAS AJAR, STRUCK GARAGE FRAMING, BADLY DAMAGING DOOR. IF I HAD NOT BEEN ABLE TO GET BACK INTO THE CAR I MAY HAVE BEEN KILLED BECAUSE THERE WAS NOWHERE TO MOVE IN THE GARAGE. CHRYSLER SHOULD AUTOMATICALLY PUT THESE ROTARY SHIFTER CARS INTO PARK IF VEHICLE IS STOPPED AND CAR DOOR IS OPENED.

I WAS PARKED IN MY DRIVEWAY ON A SLIGHT DECLINE AND THE VEHICLE WAS RUNNING AND IN PARK AND I RAN INTO THE HOUSE TO GRAB SOMETHING AND WHEN I LOOKED BACK IT WAS ROLLING DOWN THE DRIVEWAY AND CRASHED AND GOT STUCK IN BETWEEN TWO TREES. THE VEHICLE IS NOW TOTALED.

IN MY DRIVEWAY PUT CAR INTO PARK AND OPENED THE DOOR TO GET OUT AND GO CLOSE THE GARAGE DOOR FROM INSIDE THE GARAGE. CAR WAS IN PARK AND STATIONARY. STARTED WALKING TO THE GARAGE AND NOTICED CAR STARTED MOVING FORWARD. OPENED THE DOOR AND JUMPED IN THE CAR TO STOP IT. DID NOT GET INTO CAR IN TIME AND CAR RAN INTO THE GARAGE WITH THE FRONT DRIVER SIDE OF CAR. CAR HAS SCRATCHES, DENTS, AND PAINT CHIPPING AND PEELING. FROM HITTING GARAGE. GARAGE WAS PUSHED BACK AT IMPACT SITE BY ABOUT 2 OR 3 INCHES.

CAR DID NOT ENGAGE INTO PARK ON 3 OCCASIONS WHILE RUNNING, I HAD TO USE THE EMERGENCY BRAKE TO PREVENT THE CAR FROM ROLLING. THE FIRST TIME THIS OCCURED THE CAR WAS IN IN PARK AND IT ROLLED INTO A HOUSE. THE SECOND TIME I WAS DROPPING MY SON OFF AND I PUT THE CAR INTO PARK AND IT STARTED TO ROLL BACKWARD. I THEN HAD TO USE THE EMERGENCY BRAKE. THE SAME SITUATION OCCUR AGAIN TWO DAYS LATER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP IMMEDIATLEY AFTER THE FIRST OCCURANCE AND AGAIN AFTER THE SECOND.I WAS TOLD THEY COULDNT RECREATE THE THE ISSUE THEY DID NOT FIX ANY PARTS. THE VEHICLE IS IN THE SHOP NOW AND THEY WANT ME TO DRIVE THE CAR WITH A RECORDER TO SEE IF IT ROLLS AGAIN.