TroubleCAR
84
Trouble

2001 Ford Explorer

Complaints: 374Avg mileage: 89,749 miSince: Jun 2000
6 deathsCrashFire65 injured

Problem Areas

Tires
39
Tires:Tread/Belt
22
Suspension
19
Vehicle Speed Control
19
Power Train:Automatic Transmission
17
Air Bags:Frontal
16
Seats
16
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
16
Electrical System
16
Engine and Engine Cooling
14

Complaints Over Time

Recent Complaints

SEAT BELTS:FRONT:RETRACTOR
Nov 10, 2001CORAOPOLIS, PA
2 deathsCrash3 injured

I AM NOT THE OWNER OF THIS VEHICLE, NOR THE DRIVER. MY BROTHER-IN-LAW WAS A PASSENGER IN THE FORD EXPLORER AND WAS KILLED AT THE SCENE. THERE IS A QUESTION OF WHETHER HE WAS WEARING A SEAT BELT AND IF IT FAILED DURING THE ROLLOVER OF THE VEHICLE. THERE IS ALSO A QUESTION OF FIRESTONE TIRE FAILURE. BOTH OF THE REAR TIRES WERE MISSING THE VALVE STEMS. WE DO NOT KNOW IF THIS OCCURRED DURING THE ACCIDENT OR IF THEY BLEW OUT PREVIOUSLY AND THAT IS WHAT CONTRIBUTED TO THE ACCIDENT. THE DRIVER WAS SPEEDING, PERFORMED AN UNSAFE LANE CHANGE, THEN OVERCORRECTED, LOST CONTROL, CROSSED THE MEDIAN STRIP INTO THE OPPOSITE ROADWAY, ROLLED OVER AND HIT ANOTHER VEHICLE WHERE ANOTHER PERSON WAS KILLED AS A RESULT OF THIS COLLISION. THE DRIVER WAS FOUND "NOT GUILTY" IN HIS MANSLAUGHTER TRIAL. SO IT SEEMS THIS ACCIDENT WAS ATTRIBUTED MORE TO VEHICLE FAILURE, EVEN THOUGH THERE WAS DRIVER ERROR ALSO.*AK

AIR BAGS:FRONTAL
Sep 16, 2002BEACHWOOD, OH
2 deathsCrash

MY DAUGHTER'S 2001 EXPLORER SPORT WAS TRAVELING SOUTH ON I-75 DIPED TO THE RIGHT RETURNED TO THE ROAD AND TRAVELED APROX 1/2 MILE AND THEN ROLLED LEFT TO RIGHT AND TUMBLED END OVER END KILLING BOTH PASSANGERS. THE AIR BAGS NEVER DEPLOYED, AND THERE SEEMS TO BE NO APPARRENT REASON MY DAUGHTER LOST CONTROL OF THE VEHICAL AND IT ROLLED.*AK

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Jul 2, 2002RIVERVIEW, FL
CrashFire1 injured

THE EXPLORER SUDDENLY ROLLED OVER, INJURING ME SEVERLY. MOMENTS AFTER THE INCEDENT THE CAR BURST INTO FLAMES.*AK

SEAT BELTS:FRONT:ANCHORAGE
Mar 12, 2002OLIVE HILL, KY
1 deathCrash

CONSUMER STATED DURING A ROLLOVER THE SEAT BELTS DID NOT WORK PROPERLY, AND PASSENGER WAS EJECTED FROM VEHICLE, VEHICLE WAS HIT AND ROLLED OVER, CONSUMERS WIFE WAS EJECTED RESULTING IN A FATALITY. *JG *AK ODI SPOKE TO HUSBAND AND HE ASSUMED HIS WIFE WAS WEARING THE SEATBELT. WIFE WAS DRIVING AND DURING EVENT WAS THROWN OUT THE PASSENGER'S SIDE WINDOW. THERE WAS NO WITNESS TO THE WIFE WEARING THE BELT.CW

ELECTRICAL SYSTEM
75,000 miFeb 23, 2005SOUTH DARTMOUTH, MA
1 deathFire

WHILE ATTEMPTING TO BACK THE VEHICLE UP, IT CAUGHT FIRE WITHOUT WARNING. THE DRIVER WAS PRONOUNCED DEAD AT THE SCENE. AS A RESULT THE VEHICLE WAS CONSIDERED A TOTAL LOSS. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

STRUCTURE:BODY
251,000 miApr 18, 2018PERRIS, CA
Crash5 injured

THE VEHICLE ROLLED OVER ON ITS SIDE ON DRY PAVEMENT ON THE FWY AT THE POSTED SPEED LIMIT IN GOOD WEATHER CONDITIONS. NO OTHER VEHICLE WAS INVOLVED, THE CAR SKIDED WHEN I ATTEMPTED TO CHANGE LANES. I WENT INTO A SKID AND THE CAR TURNED ON ITS SIDE.

TRACTION CONTROL SYSTEM
115,000 miSep 7, 2016METAIRIE, LA
Crash1 injured

TL* THE CONTACT OWNED A 2001 FORD EXPLORER. WHILE DRIVING 55 MPH, THE CONTACT STEERED TO THE RIGHT AND THE VEHICLE SKIDDED AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED FOUR BROKEN RIBS AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 10/19/16*LJ

WHEELS
5,303,079 miJul 10, 2013SOUTH LAKE TAHOE, CA
Crash2 injured

AN ACCIDENT OCCURRED WHEREIN A YOUNG MAN WAS SEVERELY INJURED. HE SURVIVED, BUT HAS A PLATE IN HIS JAW, AND SEVERE SCARRING ON HIS FACE. HIS SISTER WAS ALSO A PASSENGER AND WAS INJURED, BUT LESS SEVERELY. THE RIGHT REAR TIRE APPEARS TO HAVE BLOWN OUT, CAUSING THE CRASH. A WITNESS IMMEDIATELY BEHIND THE CAR AT THE TIME OF THE ACCIDENT STATED: "I NOTICED WHAT LOOKED LIKE ONE OF THE RIGHT SIDE TIRES BEND TO THE SIDE AND SUDDENLY EXPLODE. AT THAT POINT THE DRIVER LOST CONTROL DUE TO THE TIRE EXPLOSION AND SWERVED TO THE CENTER DIVIDER AND CRASHED. INFORMATION ON THE TIRES IS AS FOLLOWS: RADIAL SXT ALL TERRAINS. DOT NUMBER ON THE TIRES WERE XFA 0307 AND THE TIRE SIZE WAS 75/16. ALL TIRES PASSED INSPECTION THREE MONTHS BEFORE, WITH A TREAD OF 6/32. THE OFFICER NOTED THE TREAD SEPARATED FROM THE TIRE. *TR

AIR BAGS
101,000 miNov 13, 2012TEMBROKE PINES, FL
Crash1 injured

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE CRASHED INTO A TREE AND UPON IMPACT, ALL OF THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONT DRIVER'S SIDE AIR BAG. THE VEHICLE WAS COMPLETELY DESTROYED. THE DRIVER SUSTAINED NECK AND BACK INJURIES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 101,000.

AIR BAGS
23,000 miMar 13, 2012LEWISTON, ME
Crash1 injured

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO A TELEPHONE POLE AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT SUSTAINED INJURIES TO THE JAW AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE 23,000.

POWER TRAIN
135,750 miDec 7, 2011LEXINGTON, KY
Crash1 injured

VEHICLE WAS IDLING IN DRIVEWAY WITH THE DRIVERS DOOR OPEN. TRANSMISSION WAS IN PARK. TRANSMISSION DROPPED INTO REVERSE, ROLLED BACKWARDS IN DRIVEWAY, CRASHING THROUGH TWO CHAINLINK GATES, THE DOOR WAS TORN BACK AGAINST THE FENDER, I TRIED TO REACH INTO THE TRUCK TO TURN IT OFF, AND WAS PINNED BETWEEN THE TRUCK, AND THE CHAIN LINK FENCE. EXPLORER CURRENTLY IN THE COLLISION SHOP, AND TRANSMISSION WILL BE REPAIRED WHEN THE BODYWORK IS DONE. *TR

VEHICLE SPEED CONTROL:CRUISE CONTROL
153,000 miJan 4, 2008HICKORY CREEK, TX
Crash2 injured

ON WEDNESDAY JANUARY 2, 2008 A ROLLOVER ACCIDENT OCCURED ON MY WIFES 2001 FORD EXPLORER. SHE WAS DRIVING HOME WHEN SHE SET HER CRUISE CONTROL TO 60 MPH. WHEN SHE HIT HER BRAKES TO RELEASE THE CRUISE CONTROL AND SLOW DOWN, THE VEHICLE DID NOT SLOW DOWN AND HER CRUISE CONTROL DID NOT RELEASE. SHE WAS ABLE TO GET THE VEHICLE SLOWED DOWN TO APPROXIMATELY 40 MPH WHEN SHE CAME TO A T IN THE ROAD. SHE WAS UNABLE TO MAKE THE TURN AND THE VEHICLE ROLLED OVER WITH HER AND 2 YOUNG CHILDREN IN THE VEHICLE. *CN

TIRES:TREAD/BELT
90,000 miNov 6, 2006EUGENE, OR
Crash2 injured

WHILE DRIVING ON INTERSTATE, TIRE TREAD SEPARATED FROM THE RIGHT REAR TIRE CAUSING VEHICLE TO COME INTO CONTACT WITH GRAVEL ALONG THE EDGE OF THE HIGHWAY RESULTING IN VEHICLE TURNING OVER SEVERAL TIMES. DRIVER AND PASSENGER INJURED AND VEHICLE WAS A TOTAL LOSS. *JB

AIR BAGS
71,000 miAug 1, 2005GROTON, NY
Crash1 injured

IN AN ATTEMPT TO AVOID AN CHAIN REACTION ACCIDENT MY HUSBAND, ROBERT, VEERED OFF THE ROAD. OUR 2001 FORD EXPLORER HIT A TREE, FLIPPED OVER TRAPPING HIM IN THE VEHICLE AND THE AIRBAGS FAILED TO DEPLOY. THANK GOD, HE WAS NOT SERIOUSLY INJURED, BUT THE EMOTIONAL TRAUMA GOES WITHOUT SAYING. IT IS VERY UPSETTING TO PAY MONEY FOR SAFETY EQUIPMENT ONLY TO HAVE THAT EQUIPMENT FAIL WHEN YOU EXPECT IT TO WORK. *JB

AIR BAGS
Jul 20, 2004FLORENCE, SC
Crash2 injured

THE DRIVER WAS MERGING FROM THE HIGHWAY ONTO THE CENTER LANE WITHOUT WARNING, AND ANOTHER VEHICLE CRASHED INTO THE CONSUMERS VEHICLE. THE DRIVER LOST CONTROL OF THE VEHICLE AND THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGERS WERE INJURED. *JB

ELECTRICAL SYSTEM
28,500 miJun 2, 2004WEXFORD, PA
Crash1 injured

ON JANUARY 25,2004 I WAS APPROACHING A TRAFIC SIGNAL IN MY 2001 FORD EXPLORER I SLOWED TO APPROXIMATELY 5MPH. MY FOOT WAS NOT ON THE ACCELERATOR, BUT WHEN I HIT THE BRAKE THE CAR LUNGED FORWARD ,AND HIT THE CAR IN FRONT OF ME. I HIT THE BRAKE AS HARD AS I COULD BUT THE CAR WOULD NOT STOP. THE ENGINE MADE A REVING SOUND AS IT LUNGED FORWARD. THE CAR IN FRONT OF ME SUSTAINED DAMAGE TOTALING $ 1237 AND THE PASSENGER COMPLAINED OF A NECK AGGRIVATION. MY CAR SUSTAINED MINIMAL DAMAGE TO THE BUMPER. THIS WAS THE 1ST ACCIDENT I HAVE EVER BEEN IN WHERE IT WAS ALLEGED THAT I MAY BE AT FAULT, CLEARLY I WAS NOT. THIS SURGE WHEN DECELERATING HAS HAPPENED 2 TIMES AFTER THIS ACCIDENT, BOTH OF WHICH WERE WITNESSED BY A PASSENGER IN MY CAR. LUCKILY NOBODY WAS INJURED ON THESE OCCASIONS. I HAVE SINCE TAKEN THE CAR INTO THE DEALER WHEREUPON I WAS INFORMED THAT THE DEALER HAD RECEIVED A TECHNICAL SERVICE BULETIN (TSB) FROM FORD REGARDING AN IDLE AIR CONTROL (IAC) VALVE FOR THIS MAKE AND MODEL DATED 2/5/03. THE DEALER REPLACED THIS VALVE ON 5/20/04.*AK

AIR BAGS:FRONTAL
58,740 miFeb 21, 2004PHOENIX, AZ
Crash3 injured

AIRBAGS DID NOT DEPLOY AFTER FRONT-END COLLISION WITH SPEED OF APPROX. 25-30 MILES PER HOUR. RESULTING IN CERVICAL SPRAINS TO TWO PASSENGERS. PASSENGERS WERE WEARING SEAT BAGS. VEHICLE WAS EQUIPPED WITH TWO AIR BAGS. *JB

SEAT BELTS:FRONT:BUCKLE ASSEMBLY
21,386 miOct 7, 2003RICHMOND, VA
Crash2 injured

FRONT SEAT PASSENGER'S SEAT BELT CAME UNBUCKLED DURING A ROLLOVER ACCIDENT. FRONT SEAT PASSENGER ENDED UP IN THE BACK SEAT. *LA

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Aug 30, 2002SCAPPOOSE, OR
Crash2 injured

THE SEAT IS DESIGNED WIT A HEAD RESTRAINT THAT IS TOO LOW AND CAUSED A PERSONS HEAD TO SNAP BACK RESULTING IN INJURY. WE WOULD LIKE TO KNOW IF THIS HAS HAPPENED TO OPHER PEOPLE.*AK

STEERING:HYDRAULIC POWER ASSIST SYSTEM
Aug 28, 2002PLANO, TX
Crash1 injured

ROLLOVER. TRUCK WAS TRAVELING ON FREEWAY AT POSTED SPEED OF 65MPH. 8AM, CLEAR DAY, NO RAIN, NO OTHER VEHICLES INVOLVED, DRIVER ALERT AND OTHERWISE NOT IMPAIRED. TIRES HAD BEEN REPLACED PER RECALL AND HAD APPROXIMATELY 8K MILES ON THEM. HIT A PIECE OF DEBRIS (MORE SOLID THEN TIRE PIECES) IN ROAD WHICH MAY OR MAY NOT HAVE BLOWN OUT RIGHT, REAR TIRE (UNCLEAR IF CAUSE OF ACCIDENT OR DURING ROLLOVER). TRUCK THEN STARTED TO FISHTAIL IN THE LANE. APPLIED BRAKES (WHICH DID NOT LOCK UP - GOOD PERFORMANCE), ALSO NO SKID OCCURRED. THE ACCIDENT LOCATION WAS A FREEWAY UNDERPASS, LEFT LANE WITH A GUARDRAIL VERY CLOSE TO SHOULDER AND WAS PAVED TO THE RAIL EDGE. AS I WAS FIGHTING FOR CONTROL, THE FRONT, LEFT BUMPER HIT THE RAIL. TRUCK THEN ROLLED OVER TWICE AND DID AN ADDITIONAL 180 DEG TURN. I VERY STRONGLY FEEL THAT WITH THE EXCELLENT ROAD CONDITIONS, PROPER SAFETY OF THE GUARD RAIL, RELATIVELY LOW AMOUNT OF DAMAGE DUE TO THE IMPACT ITSELF, ETC, THAT I SHOULD HAVE BEEN ABLE TO REGAIN CONTROL OF THE TRUCK AND THAT THE ROLLOVER WAS AN EXCESSIVE, DANGEROUS REACTION WHICH SHOULD NOT HAVE OCCURRED. THE CARGO IN THE BACK BED WAS CENTERED FORWARD AND COMBINED WITH THE ITEMS INSIDE DID NOT EXCEED 600 POUNDS + 125LB DRIVER (WELL WITHIN SPECIFICATIONS OF TRUCK). BED HAD A DEALER INSTALLED, FIBERGLASS TOPPER. I WILL GIVE THE CAR CREDIT FOR KEEPING ME SAFE DURING THE ROLLOVER. I SUBSTAINED SCRATCHES, BRUISES, A SPRAINED WRIST, AND BUMP ON THE HEAD BUT WAS HELD IN PLACE VERY SECURELY BY THE SAFETY BELT AND SEAT. GAS TANK ALSO RUPTURED, SPILLING 19 GALLONS ON ROADWAY, BUT DID NOT EXPLODE. PHOTOS ARE AVAILABLE. I UNDERSTAND AFTER TALKING TO DEALER MANAGEMENT THAT THE SPORT TRAC MODELS ARE NOT SUPPOSE TO HAVE THE ROLLOVER HISTORY OF THE ENCLOSED EXPLORERS BUT THEY OBVIOUSLY SHARE THE SAME STABILITY PROBLEMS.*AK

Other Explorer Years

Other Ford Models