2012 Ford Explorer

MY TRUCK BURST INTO FLAMES 🔥 AND BURN TO THE GROUND WHILE PARKED IN THE DRIVE WAY. *TR

TL* THE CONTACT OWNED A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH AND MAKING A TURN, THE STEERING WHEEL WAS WOBBLING AND CRASHED INTO A TREE. THE VEHICLE FLIPPED INTO AN EMBANKMENT. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE NECK/BACK THAT REQUIRED MEDICAL ATTENTION. ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THERE WAS NO FIRE DUE TO THE CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE CONTACT CALLED FIVE STAR FORD LINCOLN OF WARNER (900 RUSSELL PKWY, WARNER ROBINS, GA 31088 (478) 273-8151) BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE NUMBER: CAS 21979461 BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V435000 SUSPENSION. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT A UNKNOWN SPEEDS AROUND A CURVE, THE STEERING WHEEL SEIZED AS A RESULT, THE DRIVER HIT A CURVE AND CRASHED INTO A BUILDING METAL POLE. THE DRIVER DID NOT SUSTAINED INJURY, THE FRONT AND REAR PASSENGERS SUSTAINED BUMP AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V286000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

I WAS DRIVING AND FOR NO OBVIOUS MEDICAL REASON PASSED OUT AND MY CAR TRAVELED ACROSS A HIGHWAY AND OFF THE HIGHWAY AND HIT 2 TREES. I HAVE READ A NEWS REPORT OF THIS HAPPENING TO OTHER DRIVERS WITH THIS MAKE AND MODEL OF MY CARD.

WHILE MAKING A LEFT HAND TURN, THE POWER STEERING WENT OUT, CAUSING MY VEHICLE TO VEER INTO A BRICK MAILBOX AND DITCH. RESULTING IN MAJOR DAMAGE TO MY VEHICLE AND MAILBOX. ALSO CAUSING INJURY TO MY RIGHT ARM AND SHOULDER.

WHILE MY WAS DRIVING SHE WENT TO ACCELERATE FROM A STOP AND HEARD A NOISE. SHE THOUGHT MAYBE SHE RAN OVER GLASS OR SOMETHING. WHEN SHE WENT TO TURN THE CORNER THE VEHICLE KEPT GOING STRAIGHT. SHE ENDED UP HITTING ANOTHER VEHICLE DUE TO THE REAR SUSPENSION BREAKING. MY VEHICLE IS PART OF THE REAR SUSPENSION RECALL.

AFTER PARKING MY VEHICLE IN MY DRIVE WAY (VEHICLE WAS IN PARK WITH EMERGENCY BRAKE APPLIED) I EXITED THE VEHICLE AND THE VEHICLE STARTED ROLLING FORWARDS DOWN MY SLOPPED DRIVEWAY. I ATTEMPTED TO CHASE THE VEHICLE HOPING TO JUMP IN AND APPLY THE BRAKE BUT WAS UNABLE TO. VEHICLE CAME TO A STOP AFTER HITTING MY FENCE, BUSHES, AND A SMALL TREE. THERE WAS BODY DAMAGE TO THE FRONT RIGHT PORTION OF THE VEHICLE.

ON DEC. 2, 2013 I WAS STOPPED ON THE SIDE OF THE ROAD WITH A SLIGHT DECLINE AT A SCHOOL BUS STOP. I PUT THE VEHICLE IN PARK (WHILE STILL ON) AND GOT OUT OF THE CAR TO RETRIEVE A FORGOTTEN ITEM FROM THE BACK FOR ONE OF THE CHILDREN (AS I HAVE DONE NUMEROUS TIMES BEFORE WITHOUT INCIDENT). WHEN I EXITED THE VEHICLE, IT STARTED TO ROLL FORWARD (WHILE STILL IN PARK). IT ROLLED OFF OF THE ROAD, DOWN AN EMBANKMENT, INTO A DITCH/RAVINE, CRASHED INTO A TREE AND ROLLED ONTO THE DRIVER'S SIDE, COMING TO REST AT AN APPROXIMATE 45 DEGREE ANGLE. MY 20-MONTH-OLD CHILD WAS IN THE CAR AT THE TIME AND WAS SEATED ON THE SIDE OF THE CAR THAT WAS IN CONTACT WITH THE GROUND WHEN THE CAR CRASHED. AFTER RETRIEVING THE CHILD (PHYSICALLY UNHARMED) FROM THE CAR WITH HELP FROM A PASSERBY, I NOTICED THE CAR WAS STILL RUNNING. THE PASSERBY AND I WENT DOWN TO TURN THE CAR OFF AND REMOVE THE KEYS, AT WHICH POINT IT WAS VERIFIED THAT THE CAR WAS IN FACT STILL SHIFTED INTO THE PARK POSITION. THE TOW TRUCK COMPANY ALSO VERIFIED THAT THE CAR WAS IN PARK WHEN THEY ARRIVED. SPEED OF THE VEHICLE AT THE TIME OF IMPACT IS UNKNOWN, AS IT STARTED FROM A STOP AND INCREASED IN SPEED AS IT CONTINUED TO ROLL FORWARD AND DOWN THE EMBANKMENT. POST CRASH, THE 20-MONTH-OLD WAS PHYSICALLY FINE, BUT EXPRESSED SIGNIFICANT EMOTIONAL ANXIETY WHEN BEING PLACED IN HIS OTHER CAR SEAT FOR SUBSEQUENT CAR RIDES. SIDE AIRBAGS ON BOTH SIDES OF THE CAR DEPLOYED, FRONT DID NOT (PRESUMABLY BECAUSE NO ONE WAS SEATED IN THE FRONT OF THE VEHICLE). ONCE THE ENGINE WAS TURNED OFF AND THE KEYS WERE REMOVED, THE HORN BEGAN HONKING (PRESUMABLY A BUILT IN SAFETY FEATURE). ONCE REMOVED FROM THE CRASH SITE (TIME TO REMOVE: 2.5 HOURS USING 2 DIFFERENT TOW TRUCKS), THE CAR WAS NOT DRIVABLE AND AFTER 21 DAYS THE CAR WAS DETERMINED TO BE A TOTAL LOSS. *TR

I STOPPED AT A STOP SIGN AND TOOK A LEFT HAND TURN AS I PROCEEDED DOWN A HILL. MY STEERING WHEEL WOULDN'T TURN,LIKE THE WHEEL LOCKED UP, AND THE BRAKES WERE HARD TO PUSH, NOT SLOWING ME DOWN. THE EXPLORER WENT OFF OF THE ROAD STRIKING A CONCRETE POLE. IT DESTROYED THE ENTIRE RIGHT FRONT END, AND DESTROYED THE POLE. THE DEALER SAID THAT THEY COULD FIX THE PROBLEM WITH THE STEERING, AND THE BRAKES, BUT THEY ARE NOT RESPONSIBLE FOR THE DAMAGE. THEY SAID THAT IT'S NOT FORD'S FAULT FOR THE DAMAGE. *TR

DROVE ABOUT 2 MILES IN THE MORNING WHILE TURNING ONTO THE INTERSTATE RAMP THE STEERING LOCKED UP WOULD NOT GO OVER 30MPH, SUV STARTED TO SMOKE WHILE THE TEMPERATURE GAUGE NEVER CHANGED INSIDE OF THE VEHICLE. LUCKY TO NOT HAVE CAUSED A MAJOR ACCIDENT. AFTER HAVING VEHICLE TOWED, PER THE MECHANIC THE COMPUTER SYSTEM IS FRIED, MOTOR VALVES MELTED, AND ALL SPARK PLUGS NEED TO BE REPLACED. THIS SUV IS ONLY A 2012 AND SHOULD NOT HAVE THIS MAJOR OF PROBLEMS WHEN IT HAS BEEN WELL TAKEN CARE OF. FORD REALLY NEEDS TO LOOK FURTHER INTO THIS SO THIS DOES NOT HAPPEN TO SOMEONE ELSE.

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT SMELLED A STRONG FUEL AND BURNING ODOR IN THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAT AND AIR CONDITIONER CALIBRATIONS NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED ABOUT THE FUMES IN THE VEHICLE AFFECTING HER CHILDREN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

THE LEFT REAR WHEEL BEGAN MAKING A LOUD SQUEALING SOUND (BREAK PADS) AND WHEN VEHICLE WAS AT A COMPLETE STOP, A LARGE CLOUD OF SMOKE WAS RADIATING OFF OF THE LEFT REAR WHEEL. THE WHEEL WAS REMOVED AND THE BRAKE PADS WERE STUCK AGAINST THE ROTOR. THE BRAKE PADS ARE FAIRLY NEW (REPLACED IN FEBRUARY 2015). THE CALIPER WAS REMOVED AND A RETAINING BOLT WAS BROKEN OFF/STUCK INSIDE OF THE CALIPER MOUNT. THE PISTON WAS PUSHED ALL THE WAY INSIDE OF THE CALIPER AND WOULD NOT EXTEND OUT. THE CALIPER WAS LEAKING BRAKE FLUID. THE CALIPER COULD NOT BE SET BACK IN PLACE DUE TO THE FAULTY RETAINING BOLT.

I WAS DRIVING ON RT44 IN MA WHEN I NOTICED ONCOMING DRIVERS YELLING AT ME. I THOUGHT I WAS DOING SOMETHING WRONG AND WHEN I CAME TO A STOP LIGHT, THE DRIVER IN FRONT OF ME GOT OUT OF HIS CAR AND YELLED THAT MY 2012 FORD EXPLORED HAD FLAMES COMING FROM THE BOTTOM OF THE VEHICLE. I IMMEDIATELY EVACUATED THE CAR WITH MY WIFE AND CHILDREN AND MY CAR WAS INDEED ON FIRE. I HAPPENED TO HAVE A FIRE EXTINGUISHER WITH ME AND WAS ABLE TO PUT OUT THE FIRE. I WAS IN FRONT OF A FORD DEALER WHEN THIS HAPPENED AND THEY CAME OUT TO INSPECT THE CAR AND I WAS TOLD THE HEAT SHIELD WAS IGNITED FROM TOUCHING THE EXHAUST. THEY REMOVED THE PLATE AND YOU CAN SEE THE BURNT DAMAGE (I HAVE PICS). THIS SITUATION COULD HAVE TURNED FATAL AND THEY SAID THEY WILL PUT A NEW ONE ON. THIS SHOULD NOT BE ABLE TO CATCH FIRE AND IF IT WASN'T FOR OTHER DRIVERS I DON'T KNOW HOW THIS COULD OF ENDED. MY WIFE AND 3 YEAR OLD SON ARE NOW TERRIFIED TO RIDE IN THE EXPLORER. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY. *JS

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT WAS DRIVING 60 MPH WHEN BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT UNDER HEAVY ACCELERATION, THE GILLS ALLOWED EXHAUST FUMES TO BE EMITTED INTO THE VEHICLE BUT THEY WERE UNABLE TO PROVIDE A REMEDY FOR THE PROBLEM. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 6,309.

The truck has been in shop 5 times or actually 5 different dealerships. The recall has yet to be fixed but I continually pay to have the problem INVESTIGATED. The dash flashes loss of fuel pressure, service advance track soon, Battery level and mechanic wrench . I have this on video as it is constant occurrence. Each time ford takes it in they can't make the issue happen or recreate it. As told several times happens sporadic and not under any certain conditions. Over and over paying diagnostic fee and what they say will repair the issue only it happens pulling off the lot at 5 star ford Dallas Texas took it in under default to Bob Tomas Mckinney where they scanned it and found 17 communication errors left it there nothing was done but more exploration of issues going down the list of com failures and paying for each 3 anyway and it did it again leaving me stranded 3 times to count eventually leaving at Don Davis Ford Arlington Texas where it was again said repaired and is currently at Planet Ford Dallas where historically I paid $2850 and NOTHING was done as it again left me stranded and towed there where it can sit until it's fixed meaning this loss of horsepower the electric flashes and the gears in transmission ACTUALLY FUNCTION AS PER REQUESTED EACH TIME IN SERVICE

MY EXPLORER SMELLS VERY STRONGLY OF EXHAUST WHEN ACCELERATING. IT MAKES ME NAUSEOUS AND PASSENGERS DO NOT WANT TO GET IN MY CAR ' I DON'T WANT TO GET IN MY CAR. FORD'S CUSTOMER SERVICE PROGRAM HAS NOT ADDRESSED THE ISSUE AND THEY HAVE NOT EVEN ACKNOWLEDGED THE ISSUE. PLUGGING UP TWO SMALL PLUGS IN THE TRUNK AND REPROGRAMMING THE AIR CONDITIONING/HEAT SYSTEM DOES NOT ADDRESS AN APPARENT EXHAUST LEAK. I HAVE SPOKEN WITH EMPLOYEES OF FORD, SEEN COUNTLESS STORIES ONLINE ' THIS ISSUE IS NOT UNKNOWN OR UNDIAGNOSABLE. I HOPE THAT THE NHTSA MAY PROVOKE FORD TO DO THE RIGHT THING BEFORE SOMEONE GET SERIOUSLY HURT.

2012 FORD EXPLORER RELEASES STRONG BURNT RUBBER SMELL WHEN I ACCELERATE OR REACH 3000 RPMS. IT IS GETTING WORSE THE MORE MILES I PUT ON MY CAR. CAUSES MYSELF AND MY 2 CHILDREN TO FEEL CAR SICK OR HAVE HEADACHES. THE ONLY WAY I CAN GET THE SMELL TO GO AWAY IS TO TURN OFF THE A/C OR HEAT AND ROLL THE WINDOWS DOWN. I HAVE MENTIONED IT TO LOCAL DEALERSHIP TWICE NOW AND THEY HAVE NO IDEA WHAT IS CAUSING IT BUT I'VE TOLD THEM ABOUT THE CLASS ACTION LAWSUIT AND THEY STILL ACT LIKE THEY HAVE NEVER HEARD OF IT. THE FIRST TIME I TOOK IT TO THE DEALERSHIP FOR THE SMELL THE CAR WAS ALSO MAKING A NOISE WHEN THE A/C WAS ON SO I WAS TOLD THAT THE REPAIR THEY DID WOULD FIX WHATEVER WAS CAUSING THE NOISE AND THE SMELL. I JUST TOOK IT BACK TO THE DEALERSHIP TODAY FOR AN OIL CHANGE AND ONCE AGAIN MENTIONED THE SMELL AND THEY SAID THEY HAVE NO IDEA ABOUT A BURNING SMELL AND NOBODY HAS HAD THAT ISSUE THAT THEY KNOW OF. NOW THAT I KNOW IT IS LEGITIMATELY A CONCERN AND MY KIDS AND I AREN'T JUST ACTUALLY GETTING "CAR SICK" I AM EXTREMELY UPSET THAT I'M NOT BEING TAKEN SERIOUSLY. I AM SUPPOSED TO TAKE THE CAR BACK TO THE DEALERSHIP MONDAY TO HAVE OTHER ISSUES FIXED AND I CAN'T WAIT TO SEE WHAT THEY TELL ME NOW THAT I HAVE MADE THEM AWARE OF THE LEGITIMATE PROBLEM WITH THE EXHAUST ODOR.

THERE ARE WATER LEAKS ON THE HATCHBACK ON BOTH SIDES AND IT WAS DETERMINED BY THE DEALERSHIP THAT THERE IS A WATER LEAK IN THE RIGHT REAR BODY SEAM..OTHER LEAKS COULD BE POSSIBLE.WHEN IT RAINS THE WHEEL WELL HAS 3 INCHES OF WATER IN IT. WE HAD TO REMOVE THE SPARE TIRE AND THE MOLD IS MAKING ME SICK..IT'S A OVERWHELMING SMELL AND IT IS NOT SAFE TO DRIVE WITH NO SPARE

The steering went out on the car and I was unable to steer. Almost causing me to have a accident. I had to have a tow truck come and pick it up off the road. Thank God I was alone and my whole family was not in the car. There needs to be a recall on this there has already been so many accidents. If it has not already happen there is going to end up causing a fatality. What is it going to take a child to loose their life before Ford does something about this?? WAKE UP FORD THIS IS CRAZY!!! Really 2 questions down you ask if there was a accident or fatality? Don't wait till someone's child or grand baby dies! It not a matter of if it is a matter of when! I have seen so many people saying online saying they have had the same problem. This is scary! I thank God daily I did not crash or even worse crash and Kill another person or an innocent baby! I can get photos and tow bill but I didn't have it handy.

Recall 24V031 has not been fixed. I got my recall notice from Ford with regards to the A-pillar applique trim. I received my recall in February, 24. I have visited my local Ford dealer several times and as recently as 1 month ago. They state the parts are not available. My driver side A-pillar applique is missing. My passenger side applique is loose. Why are parts not available? After 2 years of recall notice!!