2011 Ford Explorer

ALWAYS GOT TIRED WHEN I DROVE THE VEHICLE. I NEVER FELT COMPLETELY ALERT WHEN I DROVE IT. I WOULDN'T TAKE MY GRANDCHILD ANYWHERE WITH ME IN THAT VEHICLE BECAUSE I DIDN'T FEEL COMFORTABLE OR SAFE DRIVING IN IT WITH OTHERS. ONE DAY I GOT REALLY LIGHT HEADED AND THE NEXT THING I KNEW IS I WRECKED THE VEHICLE INTO THE SIDE OF AN OVER PASS WALL AT 35 MPH. I NO LONGER HAVE THE VEHICLE, BUT I NEVER KNEW WHY IT HAPPENED. DID THE VEHICLE HAVE A CABIN MONOXIDE LEAK? WHEN I HAD THE ACCIDENT I WAS SO OUT OF IT THAT I THOUGHT A CAR WAS BESIDE ME OR SOMETHING. ALL I KNOW IS I NEVER FELT SAFE DRIVING IT WITH THE WAY IT MADE ME FEEL...UPDATED 12/13/17 *BF *TR

TL* THE CONTACT OWNED A 2011 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 25 MPH AND CROSSING AN INTERSECTION, ANOTHER VEHICLE STRUCK THE CONTACT'S VEHICLE ON THE FRONT DRIVER SIDE. THE AIR BAGS DEPLOYED, BUT THE SEAT BELT PRETENSIONER FAILED TO LOCK. THE CONTACT'S HEAD STRUCK THE WINDSHIELD. THE CONTACT RECEIVED HEAD, BACK, NECK, AND KNEE INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY, CAUSING THE CONTACT TO CRASH INTO A GARAGE. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE MADE TO THE VEHICLE. THE CONTACT ALSO STATED THAT WHILE ACCELERATING, THE ENGINE RPMS WOULD INCREASE RAPIDLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS 23,500.

AIR BAG LIGHT HAS BEEN ON SEVERAL TIMES. EACH TIME I HAVE TAKEN THE VEHICLE IN FOR SERVICE AND THEY TELL ME EACH TIME THEY FIXED IT. I DRIVE IT SOME AND THE LIGHT COMES BACK ON. IT IS BACK IN THE SHOP FOR THE TENTH TIME I HAVE PAPER TRAILS AND PICTURES TO PROVE IT. I ENDED UP MAKING AN APPOINTMENT THE LAST TIME BUT BEFORE I GOT THERE I HIT A DEER END OF MARCH AT 60 MPH AND THE AIR BAG DIDN'T GO OFF ONCE THE BODY WORK GOT DONE I TOOK IT INTO THE FORD SHOP AND THEY SAID THERE WAS A FAULTY SENSOR WERE THE DEER HIT. THEY REPLACED IT THE I DROVE IT EIGHT MILES AND THE LIGHT CAME BACK ON SO I TURNED AROUND AND THEY ARE TELLING ME THAT THERE ARE NO CODES THIS TIME I HAVE TRIED TO GET THEM TO BUY IT BACK AND THEY WILL NOT. THE REAR BRAKES HAVE LOCKED UP FOUR TIME AND THEY HAVE REPLACE THEM EACH TIME AND IT CONTINUES TO DO THE SAME WITH THEM ALSO. *TR

PLEASE BE ADVISED THAT THE AFORE NOTED VEHICLE, ON JUNE 7TH , 2012 ON OR ABOUT 5PM WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT ON ROUTE 63 AT MT WASHINGTON, ST. CROIX. SHE WAS TRAVELLING SOUTHWARD ON ROUTE 63 CROSSING THE SMALL BRIDGE ENTERING A SHARP RIGHT HAND TURN IN THE ROAD. SHE EXPERIENCED A SUDDEN, INSTANTANEOUS, LOSS OF RESPONSE IN THE STEERING AND BRAKING OF THE VEHICLE. AS A CONSEQUENCE, IN THE FEW SECONDS FOLLOWING, THE VEHICLE LEFT THE ROADWAY AND STRUCK A WOODEN UTILITY POLE. *TT

I PULLED INTO MY DRIVEWAY AT A SLOW RATE OF SPEED, AS I WAS BRAKING THE CAR WAS NOT STOPPING, AS I PRESSED ON THE BRAKE PEDAL IT COLLAPSED ALL THE WAY TO THE FLOOR BUT THE BRAKES DID NOT ENGAGE, JUST BEFORE THE CAR HIT THE GARAGE DOOR WHICH WAS DIRECTLY IN FRONT OF ME THE RIGHT FRONT BRAKE ENGAGED, FULLY, STOPPING THE RIGHT FRONT TIRE ONLY, THE CAR PULLED TO THE RIGHT AND INSTEAD OF HITTING THE GARAGE DOOR IT STRUCK A CONCRETE COLUMN TO THE IMMEDIATE RIGHT OF THE GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS AUTOMATIC LOCKING RETRACTOR DID NOT ENGAGE SO I WAS THROWN FORWARD INTO THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALERSHIP IT WAS PURCHASED FROM. WE CONTACTED FORD, FILLED OUT AND RETURNED THE PAPERWORK THEY REQUESTED, AFTER ALMOST FOUR MONTHS OF THE VEHICLE SITTING AT THE DEALERSHIP WAITING ON FORD THEY DECIDED THAT THE PROBLEM WAS NOT CAUSED BY A MANUFACTURER'S DEFECT. I AM NOT SURE HOW THEY COULD COME UP WITH THAT ASSUMPTION AS THE VEHICLE WAS NOT IN DRIVABLE CONDITION AND ACCORDING TO THE DEALERSHIP FORD NEVER CHECKED IT. WE HAVE PICTURES SHOWING THE ONE SKID MARK FROM THE RIGHT FRONT TIRE AND NONE FROM THE OTHER THREE TIRES. *TR

I had a recall on my 2011 Ford explorer for toe Links and bushings. Since ever since this has been going on I have gone through 38 tires in the rear in the past two years alone no shop will fix my car because the camber is so out of whack I have to have the whole rear suspension redone again when it should have been fixed the first time with the recall link Ford spent 5 minutes going through my car and said that my car didn't qualify for any recall because my car is a front wheel drive and not an all-wheel drive so they did not do the recall now after bringing it to another shop I have the estimate of what it would cost to fix that needs to be done it is an emergency because when I hit a pothole I go in the ditch my friend and his smashed because I can't control my car my steering freezes while driving down the highway and this all has something to do with the rear suspension five Star automotive wrote down everything that needs to be replaced this is a hazard to be on the road, if I could afford another car I would have one I keep sinking money into this one, because of Link Ford and their mistake me and my car should not have to suffer for it or anyone else on the road because this is a hazard my car is going to kill someone if I would have had the recall replaced, I wouldn't have had to spend an additional $1,400 on parts and labor that never even got put in because they can't put them in until this is repaired I can't even get a front end alignment because of this the entire rear suspension is sagging to the ground and my tires tilt in about 42°. I have the printout from both Link Ford in mining and 5 star automotive in Superior WI because of the 22 times I've gone in the ditch due to my suspension and steering locking up I have a short in the ground wire somewhere that is now fried my ECU so when I put it in a $90 boot every time it lights on fire within 30 seconds I'm in closing that picture as well of the one I just put in little over an hour ago.

The contact owns a 2011 Ford Explorer. The contact stated that while driving at 10 MPH, the steering wheel seized and was not functioning properly. The contact stated that the steering wheel became difficult to turn. As a result, the driver lost control of the vehicle, resulting in a crash into a gate where it came to a stop. The driver-side and passenger-side air bags did not deploy. No warning light was illuminated. No injuries were sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.

While driving down the highway, the power steering quit working totally. Causing me to go off the road into the ditch. There was a recall on the power steering gear that ford refuses to fix. They state it was fixed with a power steering module reset that did not.

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed around a curb, the power steering had failed and the steering wheel had become difficult to steer. In addition, the contact had crashed under a bridge and the front passenger side tire had blown. The "power steering service now", "terrain management system fault", and "service advanced trac" warning lights were illuminated. During the crash, there was a 4-year-old seated in the rear of the seat. No injuries were sustained. No police report was filed. The vehicle was towed to the residents where the tire was replaced. The vehicle was taken to a local dealer where it was diagnosed that the failure was related to an unidentified recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

2011 FORD EXPLORER. CONSUMER STATED THAT DURING A COLLISION THE AIRBAGS DID NOT DEPLOY.

The contact owns a 2011 Ford Explorer. The contact stated that occasionally after starting the vehicle, the power steering functionality would be inoperable. The contact stated that after the vehicle warmed up, the power steering functionality would return. The contact stated that the failure was intermittent. The contact stated that on one occasion while his wife was driving 60 MPH, the steering wheel lost power steering functionality and started drifting to the right unintendedly. The contact stated that the driver's side of the vehicle crashed into the guard rails. There was no injury sustained. There was no further information provided. The contact stated that the steering wheel regained power steering assist and his wife was able to drive to the residence. The vehicle was taken to the dealer where it was diagnosed that the Power Steering Control Module (PSCM) and the steering rack needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 14V286000 (Steering). The dealer also informed the contact that he had to pay out-of-pocket for the repair fee because an unknown Customer Satisfaction Program had expired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

Power steering & terrain assist fault would occasionally pop up and lock my steering wheel up. which I would just turn my car on & off to make go away.Only one day in mid turn it came on locked my steering wheel up was side swiped right into a pole. Not only was my car physically damaged but my 4 yr old daughter refuses to get in the car now which makes it extremely frustrating when we have to go places

RECALL EXPIRED WAS ALSO TOLD WARRANTY FOR RECALL EXPIRED(WAS TOLD ON PHONE THEY DIDN'T KNOW IF WARRANTY WOULD COVER UNTIL THEY RUN TEST IT THEN WAS TOLD IT EXPIRED) IN FEB I LOSS POWER STEERING AND A CLUSTER OF LIGHTS CAME ON DASH. HAPPENED IN FEB BUT CALLED AND SCHEDULED AN APPOINTMENT W FORD ON 3/1 BUT THEY DIDN'T HAVE AVAILABLE OPENING UNTIL THE FOLLOWING WEEK WE TOOK IT IN AND OF COURSE THEY SAY IT'S NOT COVERED. THIS IS BIG SAFETY ISSUES AND LOSS IT IN CURVE WHICH WAS SCARY. I DIDN'T PURCHASE CAR UNTIL 2017 SO NEVER HEARD OF RECALL AND SAME DEALER FIXED ANOTHER RECALL SO WHY DID THEY NOT FIX THIS RECALL AT THAT TIME OR MENTION THIS.

REAR VIEW CAMERA UPSIDE-DOWN / MIRRORED

RIGHT FRONT AXLE/CONTROL ARM FAILING (SNAPPED CLEANLY IN 2) 3 TIMES WITHIN 2 YEARS. FIRST TIME MAY HAVE BEEN SUBSEQUENT TO LOW SPEED FRONT END COLLISION. SECOND & THIRD TIMES DRIVING LESS THAN 25 MPH WITH NO COLLISION UNTIL AFTER HEARING THE SNAP & SUBSEQUENT LOSS OF STEERING. SECOND TIME FAILURE OCCURRED WHILE ACCELERATING FROM A FULL STOP & TURNING LEFT ON A CITY STREET.THIRD TIME I'D BEEN DRIVING STRAIGHT APPROXIMATELY HALF A MILE ON A CITY STREET WITH SPEED NO GREATER THAN 25 MPH. LAST TWO REPLACEMENT/REPAIR DONE BY PROGRESSIVE INSURANCE CERTIFIED REPAIR FACILITY.

"2011 FORD EXPLORER CARBON MONOXIDE POISONING CONCERNS RECALL" ACCIDENT OCCURRED ON MAY 14, 2019 AT HOUSTON, TEXAS I SLEPT OFF WHILE DRIVING AND RAN INTO ANOTHER VEHICLE WHO STOPPED AT A STOP LIGHT WAITING FOR THE GREEN LIGHT TO TURN ON. I WAS NOT ABLE TO STOP AT THE STOP LIGHT BECAUSE I SLEPT OFF BECAUSE OF CARBON MONOXIDE POISONING. I HAD NO REASON TO EXPERIENCE SUCH. I WAS ALSO, CONSTANTLY SMELLING FUEL COMING INTO MY 2011 FORD EXPLORER. THE CAR I RAN INTO AND MINE WERE SERIOUSLY DAMAGED. THE POLICE CAME AND WROTE A REPORT ON THE ACCIDENT. ON TWO DIFFERENT MORE OCCASIONS, SAME THINGS HAPPENED TO ME, BUT LUCKILY I DID NOT RUN INTO ANY OTHER CAR OR DAMAGE MY CAR. IT WAS AT THIS JUNCTURE THAT I STARTED TALKING WITH FRIENDS AND FAMILY MEMBERS ABOUT MY REPEATED SAD EXPERIENCE DRIVING MY 2011 FORD EXPLORER AND WAS INFORMED BY ONE OF MY FAMILY MEMBERS THAT THERE WAS A NATIONWIDE RECALL ON FORD EXPLORER BECAUSE OF CARBON MONOXIDE POISONING CONCERNS. I DIRECTLY VERIFIED AND DISCOVERED IT WAS TRUE. I THEN WASTED NOT TIME TO CALL, MAC HAIK FORD MOTOR COMPANY, HOUSTON, TEXAS AND COMPLAINED ABOUT MY EXPERIENCE DRIVING MY 2011 FORD EXPLORER AND QUESTION WHY I WAS NOT ON TIME, OFFICIALLY INFORMED ABOUT THE 2011 FORD EXPLORER CARBON MONOXIDE POISONING CONCERNS RECALL. THEY APOLOGIZED AND ASKED ME TO BRING IN MY VEHICLE TO BE FIXED FREE OF CHARGES. I TOOK MY VEHICLE TO MAC HAIK, WHERE THE FIXED ONLY THE RECALLS AND NOT THE OVER FIVE THOUSAND DOLLARS BODY AND INTERNAL DAMAGES MY VEHICLE SUSTAINED. MY QUESTION NOW IS HOW CAN I GET FORD MOTOR COMPANY TO FIX MY DAMAGED VEHICLE AND THE OTHER VEHICLE I RAN INTO BECAUSE OF THE EFFECTS OF CARBON MONOXIDE POISONING WHICH I SUFFERED WHILE DRIVING MY 2011 FORD EXPLORER, FREE OF CHARGES? *TT *TR CONSUMER STATED CAR WAS REPAIRED, FREE OF CHARGE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2011 FORD EXPLORER. WHILE DRIVING 65 MPH AND ATTEMPTING TO MAKE A TURN, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE CONTINUED TO DRIVE FORWARD. THE VEHICLE RAN OFF THE ROADWAY, WHICH CAUSED THE FRONT PASSENGER SIDE WHEEL AND TIE ROD TO FRACTURE. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO BEECHMONT FORD (LOCATED AT 600 OHIO PIKE, CINCINNATI, OH 45245, (513) 752-6611) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

LOST COMPLETE STEERING WHILE DRIVING. THE WHEEL WOULDN'T LET ME TURN IT AT ALL.

THE EXPLORER WAS PUT INTO PARK AND LEFT RUNNING IN THE DRIVEWAY AS I WENT INTO THE HOUSE TO GET MY KIDS. WHEN I GOT OUT OF THE CAR IT DIDN'T MOVE AT ALL. WHILE I WAS GETTING MY KIDS TOGETHER I HAPPEN TO LOOK UP AND SEE MY EXPLORER CRASHED INTO A TREE IN THE BACKYARD. I WENT OUT TO SEE WHAT HAPPENED AND THE EXPLORER HAD GONE UP A SLIGHTLY INCLINED DRIVEWAY, DOWN A HILL, THROUGH AND ALUMINUM FENCE, AND CRASHED INTO A TREE. WHEN I OPENED THE DRIVER DOOR THE GEAR SHIFTER STILL SHOWED IN PARK.