TroubleCAR
63
Trouble

2014 Ford Escape

Complaints: 2038Avg mileage: 75,943 miSince: Sep 2013
4 deathsCrashFire41 injured

Problem Areas

Engine
705
Power Train
443
Unknown or Other
260
Electrical System
190
Engine and Engine Cooling
172
Steering
146
Fuel/Propulsion System
119
Structure:Body
68
Vehicle Speed Control
41
Latches/Locks/Linkages
40

Complaints Over Time

Recent Complaints

UNKNOWN OR OTHER
Oct 1, 2021Mcgaheysville, VA
2 deathsCrashFire2 injured

Engine caught on fire

STRUCTURE:BODY
Jan 6, 2026Grafton, WV
1 deathCrash1 injured

Environmental Contributing Circumstances (Select Up to 3):

POWER TRAIN
Mar 14, 2025fayetteville, GA
Crash1 injured

Driving along at 60 mph suddenly my car stops going in heavy traffic and won't move,, then it accelerated to high RPMS and was stuck, then it hard shifted into gear and it lundged forward fast and went about 5 feet then it wouldn't move. Almost got killed on a busy hwy. because of it accelerating on its on out into traffic while it was in park, then just came to a dead stop. The only way I can describe is it was not moving in park, then it was like it shifted by itself and lundged forward and stoped like it was slammed into park from a high speed but it did it this on it's own while the shifter was in park. It took off again and I drove it to the side of the hwy, and turned it off. Called and got a friend who has a trailer to come tow me. I Cranked my car to see if it would move to get it on the trailer. I Slowly drove it up on the ramps and got about half way up, then it stopped wouldn't move again, still in drive it rolled back down the ramps on its own, I was just sitting there and it was idling was like the rpms were higher than normal so I shut it off for a minute. Got back in it cranked it up put it in drive and it wouldn't move, put in in reverse it backed up but it was revved up and shifted hard, so I put it back in park and it spit and spuddered so I shifted to neutral an then car just shifted into drive and took off on it's on and drove up missing the ramps and ran into the back of his trailer, crushing my front end. Then it wouldn't move again. Winched it on the trailer, got home and it drove to get it off the trailer, but I'm terrified to drive it.

STEERING
Jun 10, 2023Boise, ID
Crash2 injured

May 31.2023 I was involved in an accident your left front wheel Castor and wheel . Separated from vehicle. Causing me to crash into a light pole.in the east bound lane when I was going west bound on Franklin rd in Boise id Knocking me unconscious idaho state police made report. Before accident left front wheel pulled left when braking gave car gas car pull right last thing I remember. EMT took Alfonso's hospital. As investigate because I was almost killed lucky I survive.

POWER TRAIN
110,000 miAug 3, 2022Charlotte, NC
Crash1 injured

The contact owns a 2014 Ford Escape. The contact stated that after driving into a parking space and switching the transmission to the park position, the vehicle suddenly jolted forward and crashed into a brick wall. During the crash, the vehicle experienced significant damage to the front end but no air bag was deployed. The driver sustained neck and back injuries but no medical treatment was required. The vehicle was not towed. No police report was taken. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The failure mileage was 110,000.

ELECTRICAL SYSTEM
Jul 26, 2022Omaha, NE
Crash1 injured

The contact owns a 2014 Ford Escape. The contact stated that while stopped in traffic, he was rear-ended by another vehicle that was driving at 70 MPH. The contact applied the emergency brake to prevent his vehicle from hitting the vehicle in front of him. The air bags did not deploy upon impact. The contact sought treatment at a urgent care where he was treated for the pain in his neck and back. A police report was not filed. The contact drove the vehicle home and contacted a dealer who referred him to an independent collision center. The vehicle was towed to the collision center where the vehicle was repaired. Upon return of the vehicle, the contact stated that the instrument cluster screen was white and would flicker. The vehicle was taken back to the collision center where they towed the vehicle to the Ford dealer. The dealer informed that contact that the instrument cluster was an internal failure and would not cover the cost of repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V406000( Electrical System) which he linked to his failure. The manufacturer was notified and informed him that his vehicle was not included in the recall; he was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was unknown due to the failure.

POWER TRAIN
Jun 20, 2022Velpen, IN
Crash1 injured

Car rolled backwards down driveway dragging driver, car was in park and keys were out of ignition. I have the entire incident on video, it was recorded by a security camera.

UNKNOWN OR OTHER
99,000 miApr 1, 2019MOUNTAIN GROVE, MO
Crash1 injured

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING 20-25 MPH, A VEHICLE CUT IN FRONT OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT QUARTER PANEL OF THE OTHER VEHICLE. THE SEAT BELT FAILED TO RETRACT AND THE DRIVER'S SIDE DOOR AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER WAS NOT INJURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND DEEMED DESTROYED BY THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 99,000. *BF CONSUMER ALSO STATED DRIVER SIDE AIRBAG AND SEAT BELT FAILED. CONSUMER 'S RIGHT SIDE HIT AGAINST SEAT BELT BUCKLE, CAUSING HER TO SEVERLY BRUISE WITH INJURY. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

ELECTRICAL SYSTEM
80,000 miJan 28, 2019STOCKTON, CA
Crash1 injured

THE FAN BLOWER MOTOR WORKS INTERMITTENTLY. THAT IS, IT DOESN'T ALWAYS WORK WHEN ACTIVATED. MOREOVER, IT HAS NOW COMPLETELY STOPPED WORKING. THIS CAUSES EXTREME SAFETY ISSUE WHEN WINDOWS ARE FOGGED UP INSIDE VEHICLE, PREVENTING DRIVER FROM SEEING. HAPPENS WHEN VEHICLE IS DRIVEN AND WHEN STATIONARY.

AIR BAGS
99,000 miJan 7, 2019MOUNTAIN GROVE, MO
Crash1 injured

I WAS IN A AUTOMOBILE ACCIDENT WHEN ANOTHER CAR FAILED TO YIELD RIGHT OF WAY. MY DRIVERS SIDE DOOR AIRBAG FAILED TO DEPLOY. MY SEAT BELT ALSO DID NOT HOLD ME TIGHT IN THE SEAT. I HAD SHOULDER AND NECK INJURIES. I CALLED FORD MOTOR CO. THEY HAVE REFUSED TO DO ANYTHING. MY CAR IS A TOTAL LOSS.

AIR BAGS
99,000 miOct 26, 2018MOUNTAIN GROVE, MO
Crash1 injured

I WAS IN A CAR ACCIDENT. THE CAR WAS A TOTAL LOSS. ALL AIR BAGS DEPLOYED, BUT THE DRIVERS SIDE DOOR AIR BAG DID NOT. I SUSTAINED SHOULDER AND NECK INJURIES. I CONTACTED FORD MOTOR CO. THEY FAILED TO HELP ME IN ANY WAY. I HIT ANOTHER VEHICLE THAT FAILED TO YIELD RIGHT OF WAY TO ME. IT HAPPENED ON A TOWN STREET. FORD SAID THEY ARE NOT GOING TO HELP PAY FOR THE COST OF MY CAR.

POWER TRAIN
64,390 miAug 14, 2018DOUGLASVILLE, GA
Crash1 injured

PARKED CAR ON DRIVEWAY FACING HOME. DRIVEWAY IS UPHILL FROM STREET TO HOUSE. PUT CAR IN "PARK" AND UPON GETTING OUT THE CAR IT STARTED ROLLING BACKWARDS. I WAS UNABLE TO STOP CAR AND IT ROLLED DOWN THE DRIVE & PART OF THE YARD, KNOCKING DOWN A TELEPHONE POLE GUIDE WIRE, CROSSED THE STREET & STOPPED WITH HALF OVER THE OPPOSITE CURB & DAMAGING A MAIL BOX.

POWER TRAIN
1 miJul 19, 2018NEWARK, DE
Crash1 injured

ON 6/6/2017 MY WIFE'S ESCAPE WAS IN PARK ON A SLIGHT INCLINE AND IT ROLLED BACKWARDS AND STRUCK ANOTHER VEHICLE. WE CONTACTED FORD ABOUT IT NEVER HEARD FROM THEM. NOW WE HEAR ABOUT A RECALL ON THE ESCAPE AND FORD IS SAYING THEY HAVE NO RECORD OF A RECALL ON HER VEHICLE WHEN EVERYTHING I FIND ONLINE IT IS UNDER THE TIME THAT FORD HAD BAD PARTS. YOU ARE MY ONLY HELP WHERE DO I GO FROM HERE.

SEATS
21,000 miJun 16, 2017ST CHARLES, IL
Crash1 injured

I AM CONCERNED THAT THE DESIGN OF THE HEADREST IS NOT SAFE. I WAS IN AN ACCIDENT RECENTLY WHERE I WAS SIMPLY REAR ENDED. I HAVE A FAIRLY SERIOUS CONCUSSION THAT I HAVE HAD FOR NEARLY FOUR WEEKS. I BELIEVE THAT I GOT THE CONCUSSION BECAUSE MY HEAD HIT THE VISOR AND THEN THE BOTTOM EDGE, THAT JARTS OUT, ON THE HEAD REST.

SERVICE BRAKES
27,000 miMay 31, 2017VAN NUYS, CA
Crash1 injured

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE BECAUSE THE BRAKE PEDAL FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE STATUS HAD NOT YET BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DRIVER SUSTAINED MINOR BRUISES AND SCRAPES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. UPDATED 06/23/17 *** CUSTOMER REQUEST IMMEDIATE DELETION OF COMPLAINT. *LJ *CN

SEATS
50,000 miMay 10, 2017MYRTLE BEACH, SC
Crash1 injured

TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SEAT FELL BACKWARDS DUE TO THE IMPACT. AS A RESULT, THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO THE GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE DOORS FAILED TO OPEN, WHICH PREVENTED THE CONTACT FROM EXITING THE VEHICLE. THE CONTACT SUSTAINED BACK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

AIR BAGS
2,000 miApr 26, 2017DOUGLASVILLE, GA
Crash2 injured

TAKATA RECALL. PURCHASED SEPT 2013. REAR ENDED TWICE WITHIN THE FIRST MONTH OF OWNERSHIP. AIRBAGS DID NOT DEPLOY EITHER TIME. BLEAKLEY FORD REPAIRED BOTH TIMES. 2015 GOT RECALL NOTICE FOR 'AIRBAGS'. ASKED SERVICE PERSON WHAT WAS WRONG WITH THE AIRBAGS. SHE SAID 'THEY HAD TO BE TURNED ON". THIS MEANS, THEY WERE TURNED OFF WHEN THE CAR LEFT THE FACTORY, AND WHEN I WAS REAR ENDED BOTH TIMES. THIS INDICATED THAT FORD KNEW THE AIRBAGS WERE DANGEROUS, AND WAS TURNING THEM OFF IN THE FACTORY. I FOUND MY VEHICLE ON ONE TAKATA LIST, SO I KNOW IT HAS THEM. I HAVE REQUESTED SEVERAL TIME TO HAVE MY AIRBAGS REPLACED, BUT THEY JUST BRUSH ME OFF. I'M VERY NERVOUS NOT KNOWING IF THEY ARE GOING TO EXPLODE WHILE I'M DRIVING. I LIVE IN THE SOUTH WHERE IT IS HOT AND HUMID. I UNDERSTAND THESE ARE EXACTLY THE CONDITIONS THAT CAUSE THE PRESSURIZED GAS CONTAINER TO EXPLODE, SENDING SHRAPNEL INTO THE PASSENGERS AND DRIVER. I FEEL FORD SHOULD BE PROSECUTED FOR PREMEDITATED ENDANGERMENT OF MILLIONS OF CUSTOMERS. 1ST MVA: BRAKING WHEN REAR ENDED. 2ND MVA: SITTING STILL @ RED LIGHT WHEN STRUCK FROM BEHIND. BOTH SPEEDS CALCULATED @ 45 MPH.

AIR BAGS
77,000 miJan 10, 2017DALLAS, TX
Crash1 injured

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE DRIVING IN FRONT ABRUPTLY STOPPED AND THE BRAKE PEDAL WAS DEPRESSED BUT THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHEN THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS RIGHT SHOULDER AND CHEST ALONG WITH UPPER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DIAGNOSED WITH INTERNAL CONTROL MODULE SOFTWARE INCOMPATIBILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE BUT THE CONTACT STATED THAT HE HAD A PREVIOUS ACCIDENT IN 2014 WHERE THE AIR BAGS FAILED TO DEPLOY AND THE MANUFACTURER WAS NOTIFIED THEN. NO FURTHER INFORMATION WAS AVAILABLE FOR THE ACCIDENT IN 2014. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. UPDATED 04/25/17*LJ *CN

AIR BAGS
34,000 miOct 18, 2016WALDORF, MD
Crash2 injured

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE MERGED RAPIDLY AHEAD CAUSING A CRASH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A LOWER BACK INJURY AND THE PASSENGER LOCATED ON THE REAR DRIVER'S SIDE SEAT IN A BOOSTER SEAT SUSTAINED A RIGHT KNEE INJURY. THERE WAS NO INJURY TO THE PERSON IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED BUT NO ONE WAS TRANSPORTED FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS PENDING BODY REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. UPDATED 12/23/16*LJ UPDATED 01/05/17.*JB

AIR BAGS
16,000 miApr 1, 2016BIRMINGHAM, MI
Crash1 injured

A DRIVER TURNED DIRECTLY IN FRONT OF ME WHILE I WENT THROUGH AN INTERSECTION AT 40 MPH. I CAR WAS HIT HEAD ON, THE ENTIRE FRONT END AND FRAME WAS DESTROYED. NOT ONE OF MY AIRBAGS WAS DEPLOYED. I HAD JUST HAD LEFT SHOULDER SURGERY AND THE ONLY RESTRAINT WAS MY LAP AND CHEST SEAT BELT. I HAVE HAD TO GO THROUGH SURGERY, MULTIPLE DENTAL REPAIRS, REHAB. FORD TOLD ME THAT THERE HAD BEEN NO RECALL ON THE ESCAPE BUT THE CAR WAS DETERMINED TO BE TOTALED AND WAS GONE QUICKLY. I ONLY HOPE THAT THEY RECALL THESE FAULTY AIRBAGS QUICKLY BEFORE THERE ARE MORE DEATHS ATTRIBUTED TO THEM.

Other Escape Years

Other Ford Models