2016 Ford Escape

The contact's wife owned a 2016 Ford Escape. The contact stated that while his wife was driving at approximately 45 MPH on the right lane and merging into the left lane, another vehicle violently crossed several lanes, causing the front of the vehicle to crash into the front driver's side of the other vehicle. The collision was mentioned to be a severe front-end impact, and the air bags did not deploy. The contact's wife sustained head, knee, stomach, chest, and neck injuries that required medical attention. The other vehicle's occupant received medical attention as well via the emergency room, but the injuries sustained were unknown. A police report was filed. The vehicle was towed to a garage and then taken to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 156,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. Prior to receiving the notification, the contact stated that while driving out of a parking lot, she reversed and parked the vehicle to look for something. The contact opened the driver's side front door to exit the vehicle when the vehicle inadvertently rolled backward and she fell face first onto the ground. The vehicle ran over the contact's knees and crashed into a fence by the wall, then came to a complete stop. The contact chased after the vehicle and parked it in a parking space. The contact received medical attention for a sprained right ankle, a hematoma on the left knee, and tissue damage to both knees. No police report was filed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

This is an additional incident in reference to Case ID 11472499 reported 7/6 about Manufacturer Recall Number 22S43, NHTSA Recall Number#22V413. On 6/22/22, BEFORE the recall was announced, my car was in Park, began to rolled backwards in front of my home, hitting my mailbox, and ending up in a utility pole in my neighbors yard. I discovered the recall while waiting for my car to be picked up and towed to a local body shop. I contacted my insurance agency, the tow was canceled, and rescheduled to be picked up and taken to local Ford Dealership for diagnostic tear down. Many delays later, my car was finally there, and within hours, the service manager called and advised that he was unable to duplicate the accident, nothing was wrong with my transmission. Note: NOT the reason my car was there. I asked him if he had at least checked out the shifter bushing. He answered they did not yet have the part, he would call when it was available, and I could bring the car back. He then proceeded to inform my insurance company that diagnostic tear down was inapplicable because my car was not included in the referenced recall. Fast forward to 8/18/22 (TODAY)... returned my rental, having to pay $1500 out of pocket, above insurance allowance. Pick my car up at the body shop (not a ford dealership, so not authorized to do anything other than collision repair), driving for 5 minutes and ABS, Traction control and System check message shows on dash. Message reads "Hill assist not available". Thankfully, I was able to get home. All lights blinked on and off the entire drive home. Once in my driveway, shifted to park, but it was not showing in the "P" position. It is now sitting useless, as no matter what gear you put the shifter in, it will not move. I am without a vehicle, without a rental, and no help from Ford. I would like reimbursement for all monies paid, and something to drive until affected parts are available.

The contact owns a 2016 Ford Escape. The contact stated while driving at 25 MPH and coming to a stop at the stop light, the brake pedal was depressed; however, the vehicle accelerated unintendedly and crashed into the rear end of another occupied vehicle. The air bags deployed. The contact sustained soreness on the neck and shoulders but did not seek medical assistance. The passenger of the other vehicle sustained injuries but did not seek medical assistance. A police report was filed. The contact was towed to a tow lot. An unknown dealer was notified of the failure and informed the contact that they did not have the parts for recall repair of NHTSA Campaign Number: 22V413000 ( Power Train). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 96,000. The consumer stated the repairs were performed on 1/5/22.

The contact stated that he was seated in the front passenger seat of a 2016 Ford Escape. The contact stated that while the vehicle owner was driving thru a stop sign at approximately 5 mph, another vehicle crashed into the passenger side of the vehicle. The contact stated that none of the air bags were deployed. The contact stated that no warning lights were illuminated prior to the failure. The contact stated that the driver did not sustain any injuries but was suffering from mental issues from the crash. The passenger sustained injuries to his left toe and ankle as well as lower back which required medical assistance. A police report was filed. The vehicle was towed to the contact’s residence. The vehicle was not taken to the dealer or an independent mechanic for diagnosis. The contact stated that he was awaiting an official inspection from the insurance company. The contact stated that photos were sent to the insurance company and they deemed it a possible total loss. The manufacturer was notified of the failure and informed the contact to call the NHTSA Hotline. The failure mileage was 104,577.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while shifting the gear shifter to Reverse(R) out of a parking space, the vehicle inadvertently drove forward over two curves before crashing into two vehicles and then rolled backward and crashed into a third vehicle. Additionally, the brakes failed to stop the vehicle while the brake pedal was depressed. The air bags were not deployed upon impact. The contact sustained back pain from the collision; however, no medical attention was received. A police report was filed. The vehicle was towed to a body shop and was not yet deemed totaled by the insurance company. Prior to the failure, the dealer was contacted but confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000. VIN tool confirms parts not available.

Cranked car to leave, left running to run back in my home for a forgotten item. As I’m walking toward my home, my car started rolling backwards. I ran try and stop it as it was only moving 1-2mph. Hit my mailbox and started veering right towards a light pole and utility box in neighbors yard. I was able to get to it after falling twice, got the door open, but by that time, it was too close to the pole. I let go to avoid injury and the driver side door hit dead center of the light pole. The car is not drivable now. The door was smashed forward, hinges were busted, and door was flat against left front fender.

TL* THE CONTACT OWNED A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40-50 MPH, THE VEHICLE HYDROPLANED, LEFT THE ROADWAY AND STRUCK SEVERAL TREES HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO POLICE REPORT FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL DUE TO A FRACTURED PATELLA AND BRUISES. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. JACK MADDEN FORD LOCATED AT 825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781)207-9009, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,118.

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 8-10 MPH, THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED, BUT FAILED TO INFLATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, LEG, AND BACK. MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED TO LOCK, WHICH CAUSED HIM TO BE EJECTED FROM HIS SEAT. THE CONTACT STRUCK THE STEERING WHEEL AND THE DASHBOARD. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A RIGHT SHOULDER INJURY AND THE LEFT ULNAR NERVE WAS SPLIT IN TWO AND WAS SMASHED. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT DROVE TO THE HOSPITAL AFTER THE CRASH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MUFFLER, THE RIGHT QUARTER PANEL, THE BOTTOM HALF OF THE TRUNK, THE REAR BUMPER, AND THE STRUCTURAL FRAME BEHIND THE BUMPER'S REINFORCEMENT BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED RIB AND BREAST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A FORD DEALER COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

I WAS DRIVING ON INTERSTATE 75 NEAR BRADENTON IN FL. 1:00 P.M. PERFECTLY CLEAR & DRY DAY. I WAS HIT FROM BEHIND, SENT MY FORD INTO THE GRASSY MEDIAN, CAR CAME TO A STOP AT A WIRE GUARD RAIL. I DIDN'T HIT ANOTHER VEHICLE. I WAS KNOCKED UNCONSCIOUS, SO I HAVE NO RECALL. THIS HAPPENED NEAR A CONSTRUCTION AREA & ALL I REMEMBER IS TRAFFIC SLOWING, PERHAPS I WAS GOING 45-50 MPH, & IN PROCESS OF SLOWING DOWN. ALTHOUGH THERE WAS EXTENSIVE DAMAGE TO LEFT FRONT & SIDE NO AIRBAGS DEPLOYED. MY HEAD/FACE APPARENTLY HIT THE STEERING WHEEL. THEREFORE SEAT BELT RESTRAINTS DID NOT HOLD ME TIGHT TO THE SEAT. I WAS TAKEN TO E.R. - HAD A CONCUSSION, THEY DID LOTS OF TESTS, KEPT ME OVERNIGHT IN ICU, DISCHARGED THE NEXT DAY. ALSO, LATER I WAS TOLD BY AUTO COLLISION COMPANY & INSURANCE INVESTIGATOR THAT THE DRIVER SEAT WAS DAMAGED & HAD APPARENTLY COME LOOSE. THE VEHICLE WAS TOTALED.

WHEN PURCHASE 2016 FORD ESCAPE WITHIN A MONTH SERVICE ENGINE LIGHT CAME ON YOU CAN SMELL COOLANT SOMETINES SMOKE SMELL TOOK VEHICLE IN THEY TOLD IT WAS NOTHING TO WORRY ABOUT, FROM 2016 TO 2021 I HAD TO PURCHASE COOLANT OVER TEN TIMES IT WAS ALWAYS LOW THE SMELL CONTINUE TOO THE CHECK ENGINE LIGHTS COMES ON STAYS ON HOWEVER TOOK IT IN THREE TIMES WITH THE SAME ANSWER NOTHING TO WORRY ABOUT IS FINE. I WROTE LETTERS TO FORD CUSTOMER RELATIONS REPORTING ELECTRICAL AND MECHANICAL CONCERNS THAT NEEDS REPAIRING.-REPORTING MY EYES AND BREATHING WAS AFFECTED WHEN INSIDE THE FORD ESCAPE-SOMETIMES THE ENGINE WOULD TURN OFF THERE WAS ALSO AN ODOR OF SMOKE AND COOLANT THESE ISSUES CONTINUE DAILY. EVIDENTLY FORD DIDN'T CARE BUT IT WAS REPORTED TO THEM. I ALSO WROTE TO YOUR DEPARTMENT HOWEVER I HAVE NOT HEARD BACK THEREFORE I AM DOING THIS ONLINE COMPLAINT, PLEASE NOTE I WANT TO SEND PHOTOS HOWEVER IT WOULD NOT LET ME DOWNLOAD CAN YOU SEND ME YOUR EMAIL TO SEND THIEM TO YOU IITS VERY IMPORTANT EVIDENCE THANK YOU. I

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera became inoperable and crashed into an unknown Pontiac. The bumper was damaged, and there was no insurance coverage. The contact received the recall notification letter for NHTSA Campaign Number 25V695000 (Back Over Prevention) after the crash. A police report was filed. There were no reported injuries, air bag deployment or fires. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 90,345.

The front driver side tire went flat. When a friend tried to remove lug nuts it was discovered that the lug wrench supplied by Ford with the vehicle would not fit over 3 of the 5 nuts. In a youtube video search from home I discovered that Ford had applied a metal coating to the outside of the lug nuts that in time tends to swell and prevents a socket from from going over the lug. Several videos showed people using hammers to force a larger socket over it and using an impact hammer to get the lugs off. Some took 20 mins. to remove. Since our lugs could not be removed on the roadside, a can of FIX-A-FLAT and a short drive on the near flat to a service station allowed them to get the car to a safe place for the night. The next day a call to the SERVICE MANAGER at Dick Hannah Ford dealership in Sandy Oregon (503-809-4711) was no help and he said he had never heard of this before. I called a local outlet (Estacada, Or.) (503-210-5111)of regional tire repair company Les Schawb Tires, and the manager there told me that he sees this all the time. He even completed my description of the problem with added details. He says that he has been recommending the complete removal of all lugs on any trucks or cars that come in with these lugs for years. He is saving all the lugs that come off of my car and has agreed to attest to the facts of what he finds and his past experience with this issue. I will keep the lugs if you would like to inspect them. No one was endangered in this incident. It happened on a dry day in the early afternoon just miles from a friends home. But I can't believe that no one has ever found themselves in a dangerous situation with a flat tire that can't be replaced with the very tool that FORD has provided in their vehicle for doing so. No warning has been issued, no recall initiated, and FORD keeps putting these useless tools in cars and trucks letting people believe that they will work. Several Youtube videos have documented the issue.

I was driving at 50mph and a car pulled out infront of me. I had no option but crashing into them. The impact was in the front end of my vehicle causing enough damage to total the vehicle and the airbags did not deploy. The insurance aduster did look at the vehicle.

I crashed car because is park according with transmission and car still moved and hit fence, I contact ford for this incident and still waiting someone contact me. So I decide lawsuits against Ford

INGINE LIGHT/SUSPENSION LIGHTS WENT ON. CAR JERKS AND SHAKES ON THE ROAD AND PULLS TO THE RIGHT MAKING IT HARD TO KEEP THE STEERING WHEEL STRAIGHT

Jerking, unwanted jolting, locked up steering

The contact owned a 2016 Ford Escape. The contact stated that when the vehicle was in the park position on top of a hill and after they returned approximately a short time later they returned finding the vehicle rolled down the hill and crashed into a tree. The vehicle was towed and deemed totaled. A police report was not filed. There were no injuries. The dealer was not informed. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.