TroubleCAR
61
Trouble

2010 Jeep Wrangler

Complaints: 681Avg mileage: 50,654 miSince: Nov 2009
CrashFire7 injured

Problem Areas

Fuel/Propulsion System
159
Air Bags
156
Electrical System
79
Fuel System, Gasoline
68
Steering
63
Power Train
46
Unknown or Other
41
Suspension
41
Engine
37
Service Brakes
29

Complaints Over Time

Recent Complaints

AIR BAGS
69,000 miOct 29, 2015WADESBORO, NC
CrashFire1 injured

I WAS DRIVING TO WORK ON 10-5-15 WHEN A DRUNK DRIVER PULLED OUT IN FRONT OF ME, I HAD NO TIME TO STOP BUT WHEN MY 2010 JEEP WRANGLER UNLIMITED HIT THEIR VEHICLE, I IMMEDIATELY SMELLED AND SAW SMOKE COMMING FROM THE ENGINE COMPARTMENT OF MY JEEP. I DROVE TO THE SIDE OF THE ROAD WHERE I QUICKLY GOT OUT AND MADE IT JUST IN TIME BECAUSE THE VEHICLE QUICKLY BURST INTO FLAMES. MY AIRBAGS ALSO DID NOT DEPLOY WHICH I THOUGHT ODD BECAUSE I WAS TRAVELING AROUND 45 MPH AT THE TIME OF THE ACCIDENT.

STEERING
32,000 miAug 21, 2012WORCESTER, MA
Crash1 injured

TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE ATTEMPTED TO TURN LEFT WHEN THE STEERING WHEEL SNAPPED, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A CONCRETE BARRIER. THE CONTACT SUSTAINED A SPLIT LIP AND A FRACTURED SHOULDER. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF THE STEERING FAILURE. THE FAILURE MILEAGE WAS 32,000.

UNKNOWN OR OTHER
Aug 3, 2015HIGHLAND, CA
Fire1 injured

VEHICLE CAUGHT ON FIRE, VEHICLE WAS DECLARED A TOTAL LOSS.

STEERING
Sep 14, 2023PACHECO, CA
Crash

Track bar bracket broke off at 65 mph due to violent steering death wobble. I had no steering when track bar bracket welds broke off axle. No Sterring. Yes, independent. Had to have vehicle toed on flatbed. Yes, Insurance said they will not cover catastrophic failure of the steering or the damage. No warnings other than dramatic front-end vibration that broke off the metal bracket.

SERVICE BRAKES
May 17, 2018CHESAPEAKE, VA
Crash

THE EMERGENCY BRAKE ON MY 2010 WRANGLER DOES NOT HOLD THE VEHICLE ON ANY SORT OF INCLINE. THE VIRGINIA CODE FOR A PARKING/ EMERGENCY BRAKE STATES THAT IT MUST STALL THE VEHICLE IN 2ND GEAR (IT DOES) BUT THE BRAKE WILL NOT MAINTAIN THE POSITION OF THE VEHICLE ON THE SLIGHTEST INCLINE. I'M CONCERNED THAT THE VEHICLE MAY ROLL AWAY INTO THE ROAD AND CAUSE HARM TO OTHERS. FURTHERMORE, IF I WERE TO BE IN THE VEHICLE THEN I MAY BECOME TRAPPED WITH IT ROLLING IN TO TRAFFIC. THIS IS A COMMON ISSUE ON THE EARLY 2007-2017 BODY STYLE WRANGLER AND NEEDS ATTENTION BEFORE IT CAUSES SERIOUS HARM.

ELECTRICAL SYSTEM
68,000 miNov 30, 2017WASHINGTON, DC
Crash

1) DOORS ARE SUPPOSED TO LOCK WHEN VEHICLE GETS TO A CERTAIN SPEED BUT THE DRIVER SIDE NO LONGER LOCKS AUTOMATICALLY. 2) WHILE VEHICLE WAS IN PARK, THE AUTOMATIC GEAR SLIPPED INTO DRIVE AND SMASHED INTO A WALL AND TOTALLY SHUT DOWN. THE JEEP HAD TO BE TOWED TO THE DEALER AS THE AUTOMATIC GEAR SHIFT WOULD NOT MOVE AND THE JEEP WOULD NOT START. THE JEEP HAS BEEN IN THE REPAIR SHOP FOR 3 DAYS AND THE DEALERSHIP HAS NOT BEEN ABLE TO DETERMINE WHAT IS WRONG WITH THE JEEP.

STEERING:GEAR BOX:SHAFT PITMAN
56,500 miMay 28, 2017WINDCREST, TX
Crash

I WAS RETURNING HOME FROM THE GROCERY STORE AND WAS DRIVING ON A PAVED CITY STREET WITH NO POTHOLES, SPEED-BUMPS, OR OTHER OBSTRUCTIONS. AS I MADE A LEFT TURN INTO OUR DRIVEWAY I HEARD A NOISE AND THEN SUDDENLY THE JEEP TURNED HARD RIGHT AND I HIT ANOTHER CARE PARKED ON THE RIGHT SIDE OF OUR DRIVEWAY. I HAD NO CONTROL OF THE STEERING. UPON INSPECTION, I NOTICED THAT THE STUD COMING FROM THE STEERING GEAR BOX HAD SHEARED IN HALF BETWEEN THE STEERING GEAR BOX AND THE PITMAN ARM. THERE WAS NOTHING THAT I DID THAT WOULD HAVE CAUSED THIS TO HAPPEN. ALSO, THIS JEEP HAS NEVER BEEN OFF ROAD. I CONTACTED CHRYSLER AND THEY SAID I NEED TO CONTACT MY INSURANCE COMPANY. THEY OFFERED NO ASSISTANCE.

AIR BAGS
4,535 miSep 17, 2016TULSA, OK
Crash

TAKATA RECALL - I HAVE OWNED THE JEEP NEW SINCE MARCH 2010. NOVEMBER 2010 I WAS IN A CAR ACCIDENT THAT DID APPROXIMATELY $16,000 WORK ON DAMAGES. THE ACCIDENT WAS ON THE LEFT FRONT CORNER AND DID ENOUGH DAMAGE TO SNAP THE FRONT AXEL AND BEND THE FRAME. THE AIRBAGS DID NOT DEPLOY DURING THE ACCIDENT. I AM STILL CURRENTLY DRIVING THE JEEP AND HAVE CONCERNS SINCE RECEIVING THE RECALL NOTICE JULY OF THIS YEAR. ATTACHED IS A PHOTO OF THE BROKEN AXEL AND ONE OF THE SUPPLEMENTS FOR THE INSURANCE COMPANY, BUT NOT THE FINAL ONE. I CAN PROVIDE MORE INFORMATION IF NEEDED. THANKS YOU.

AIR BAGS
170,000 miAug 17, 2016NOLANVILLE, TX
Crash

THIS VEHICLE HAD TWO FRONT END ACCIDENTS IN 6 MONTHS AND NEITHER TIME THE AIR BAG DID NOT DEPLOY. FIRST ACCIDENT INVOLVED WHILE SITTING AT A RED LIGHT ANOTHER VEHICLE COLLIDED WITH THE LEFT FRONT BUMPER, DAMAGE TO FRONT BUMPER $1000.00. SECOND ACCIDENT WAS MUCH MORE SERIOUS, THE VEHICLE WAS FORCED OFF THE ROAD AT 40 MPH AND INTO A DIRECT HEAD ON ACCIDENT WITH A TELEPHONE POLE. $15,000 DAMAGE AND BENT FRAME CARRIAGE MOTOR SUPPORT AND FRONT DRIVE AXLE. AGAIN NO AIRBAG DEPLOYMENT.

ELECTRICAL SYSTEM
Feb 12, 2016LANHAM, MD
Crash

WHILE PARKED ENGINE BEGAN TO REPEATEDLY CRANKED AND MOVED OVER CURB OVER 20 FEET UNTIL STOP BY STRIKING OVER VEHICLES AND EXHAUST BATTERY POWER.

SERVICE BRAKES
76,000 miMay 15, 2014BOONTON, NJ
Crash

VEHICLE WAS PARKED IN FRONT OF A HOUSE . I LEFT THE VEHICLE IN 1ST GEAR THEN SET THE PARKING BRAKE AND TURNED THE WHEELS INTO THE CURB TO PREVENT ROLL BACK AND I GOT OUT OF THE VEHICLE. I WENT INSIDE AND THE VEHICLE ROLLED DOWN A HILL AND INTO A HOUSE. WHEN THE POLICE CAME THEY FOUND IT STILL IN GEAR AND THE EMERGENCY BRAKE WAS STILL ON . *TR

SERVICE BRAKES
35,286 miMay 16, 2012HAUGHTON, LA
Crash

I TRIED TO STOP AT A TRAFFIC LIGHT. I HAD ABOUT 150 TO 200 FEET TO THE BACK OF THE NEXT VEHICLE. I WAS TRAVELING ABOUT 40 MPH. I DEPRESSED THE BRAKE PEDAL, IT WENT ALL THE WAY TO THE FLOOR AND THE BRAKES WERE PULSATING. THE VEHICLE WOULD NOT STOP AND I RELEASE AND PRESSED THE BRAKES AGAIN. THE VEHICLE NEVER STOPPED AND CONTINUED TO HIT THE VEHICLE IN FRONT OF ME. THE POLICE WOULD NOT LET ME DRIVE IT AWAY FROM THE SCENE, THE DEALER INSISTED THAT I PAY A TOW TRUCK TO BRING IT BACK TO THE DEALER AND AFTER THE SECOND DAY I HAVE NO TRANSPORTATION OR ANY HOPE OF ANY? I WANT TO KNOW WHAT FAILED, CAN OR WILL THEY FIX IT AND WHAT CAN I DO TO GET TO WORK NOW? I BOUGHT IT NEW IN OCT 2010 AND IT HAS 35286 MILES ON IT. WELL WITHIN WARRENTY.

TIRES
6,916 miDec 6, 2011DALLAS, TX
Crash

DROVE APPROXIMATELY 30 MILES, AND TURNED INTO A DRIVEWAY. TRAVELING NO MORE THAN 10 MILES PER HOUR WHEN THE LEFT FRONT TIRE BLEW. THE VEHICLE, A 2010 JEEP WRANGLER SUSTAINED $1500 DAMAGE WHEN THE BLOWOUT JERKED THE VEHICLE INTO A STONE WALL. THE JEEP HAS 6,916 MILES ON IT, HAS NEVER BEEN OFF ROAD, AND THIS IS THE SECOND TIRE TO BLOWOUT. *TR

EQUIPMENT
15,000 miJun 7, 2011DANVILLE, NH
Crash

IN APRIL 2011, MY JEEP WENT IN FOR SERVICE AT HERB CHAMBERS. THERE WERE SAFETY RECALLS THAT NEEDED TO BE FIXED AND I EXPRESSED MY CONCERN TO THE SERVICE ASSOCIATE ABOUT MY PARKING BRAKE BEING LOOSE AND NOT PROPERLY ADJUSTED. WHEN I RETURNED TO THE DEALERSHIP THE DIAGNOSIS I RECEIVED FROM THE SERVICE ASSOCIATE WAS THAT A MASSACHUSETTS REGISTERED SAFETY INSPECTOR EXAMINED MY PARKING BRAKE AND IT WAS FUNCTIONING PROPERLY. IN MAY 2011, APPROXIMATELY A MONTH AFTER MY VEHICLE WAS IN FOR SERVICE, I PARKED MY VEHICLE IN ITS PARKING SPOT AT MY HOUSE AND WHEN I RETURNED TO MY VEHICLE FIVE MINUTES LATER IT HAD ROLLED INTO THE WOODS. WHEN THE JEEP ROLLED INTO THE WOODS IT HIT THREE TREES RESULTING IN THE REAR PASSENGER SIDE FENDER RIPPING OFF. WHEN I CONTACTED CUSTOMER SERVICE AT JEEP THEY STATED I NEEDED TO FILE A CLAIM THROUGH MY INSURANCE COMPANY AND THERE WAS NOTHING THEY COULD ASSIST ME WITH. A CLAIM WAS FILED THROUGH MY INSURANCE COMPANY AND CHRYSLER COMPANY. CURRENTLY THE JEEP IS BEING REPAIRED THROUGH MY INSURANCE COMPANY. I FEEL THAT ONCE THE BODY WORK IS COMPLETE ON MY JEEP THE MECHANICAL PARTS OF THE JEEP WILL STILL BE DEFECTIVE. I AM CONCERNED THAT THE PARKING BRAKE WILL FAIL AGAIN AND COULD SIGNIFICANTLY DAMAGE PROPERTY OR A BYSTANDER. CHRYSLER SENT OUT A PRIVATE CONTRACTOR, HANK SULLIVAN, WHO INSPECTED THE PARKING BRAKE. WHEN REQUESTED TO BE ON SITE OF HIS INVESTIGATION OF MY VEHICLE MY REQUESTED WAS DENIED. ONCE HIS INVESTIGATION WAS COMPLETE I REQUESTED PAPERWORK TO VERIFY HE EXAMINED MY VEHICLE AND FOR A COPY OF THE RESULTS FOR MY OWN FILE, THAT REQUEST WAS ALSO DENIED. APPROXIMATELY A MONTH LATER, I AM STILL AWAITING A LETTER FROM CHRYSLER WITH DETAILS FROM HANK'S INVESTIGATION. I RECEIVED A PHONE CALL FROM CHRYSLER STATING THAT THEY FOUND NOTHING WRONG WITH MY VEHICLE. I FEEL THAT I HAVE BEEN DISCRIMINATED AGAINST DUE TO MY AGE I LEFT SEVERAL MESSAGES FOR THE SPECIAL CLAIMS DEPARTMENT AT CHRYSLER AND NEVER RECEIVED A PHONE CALL BACK. ONLY ONCE I GOT ONE BACK. *TR

POWER TRAIN:AUTOMATIC TRANSMISSION
2,600 miApr 25, 2011TUCSON, AZ
Crash

ON APRIL 16TH, 2011 SEVERAL OF US DECIDED TO DO A MILD 4-WHEEL DRIVE TRIP TO A LOCAL WATERFALL. I WAS DRIVING A 2010 JEEP WRANGLER RUBICON IN 4X4 LOW ON A DIRT ROAD. WE REACHED OUR DESTINATION AND THE VEHICLE IN FRONT OF US STOPPED AND EVERYONE GOT OUT AND STARTED TO GATHER THEIR STUFF FROM THE REAR OF THEIR JEEP. I STOPPED ROUGHLY 10 FT BEHIND THE FIRST VEHICLE ON A SLIGHT INCLINE (10% ANGLE) DOWNWARDS TOWARDS THE FIRST VEHICLE, PUT MY JEEP (AUTO TRANSMISSION) INTO PARK, AND TOOK OUT THE KEY. WE EXITED MY JEEP AND STARTED WALKING TOWARDS THE FIRST JEEP AS I APPROACHED MY FRONT TIRE, THE JEEP STARTED TO MOVE FORWARD AND IT MADE A RATCHETING NOISE FROM THE TRANSMISSION. THE TYPE OF NOISE THAT IS MADE WHEN ONE WOULD PUT A MOVING VEHICLE INTO PARK. MY JEEP CRASHED INTO THE TAILGATE OF THE FIRST JEEP ALMOST CRUSHING MY FRIEND. FORTUNATELY MY JEEP HIT THE TAILGATE OF THE FIRST JEEP AT A 90 DEGREE ANGLE AND THE DOOR WITHHELD THE FORCE OF MY JEEP CRASHING INTO HIS JEEP. TOOK THE JEEP TO THE DEALERSHIP AND THEY SAID THEY COULD NOT REPLICATE THE PROBLEM AND THEY WOULD NOT ATTEMPT TO FIX THE JEEP. I DROVE THE JEEP HOME AND WAS ABLE TO REPLICATE THE PROBLEM IN ABOUT 5 MINUTES, AND WAS ABLE TO REPRODUCE IT CONSISTENTLY IN ANOTHER 45 MINUTES TO AN HOUR.. I CREATED A VIDEO OF THE TRANSMISSION FAILING AND SENT IT TO THE JEEP DEALERSHIP. I WAS ABLE TO REPLICATE THE FAILURE BY STOPPING ON A HILL WITH A PRETTY GOOD ANGLE AND CYCLE THROUGH THESE ACTIONS: PUT FOOT ON BRAKE, PUT JEEP IN DRIVE, DRIVE 2 INCHES, PUT FOOT ON BRAKE, PUT JEEP IN PARK, AND RELEASE BRAKE. AT THIS TIME THE DEALERSHIP HAS SENT THE VIDEO TO CORPORATE AND AWAITING DIRECTION. NO CORRECTIVE ACTION HAS BEEN PERFORMED. *TR

STEERING
123 miNov 9, 2009NORTH CHARELSTON, SC
Crash

TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. WHILE DRIVING BETWEEN 20-25 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE DRIFTED OFF OF ROADWAY. CONSEQUENTLY HE CRASHED INTO A MAILBOX. UPON VEHICLE INSPECTION HE NOTICED THAT THE TOWING ARM DISENGAGED FROM THE STEERING MECHANISM; WHICH COULD HAVE POSSIBLY CAUSED THE VEHICLE TO LOOSE CONTROL. THE FRONT PASSENGER BUMPER AND DOOR WAS DENTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE INSURANCE COMPANY WAS INVESTIGATING THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 123.

ENGINE
Aug 24, 2023Sarasota, FL
Fire

The contact owns a  2010 Jeep Wrangler. The contact stated that while the vehicle was parked in his driveway three to four feet away from the house the vehicle caught on fire and burned his house down The vehicle and the house was condemned total loss. A Police and Fire report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

ENGINE
14,000 miOct 14, 2022Cypress, TX
Fire

The contact owns a 2010 Jeep Wrangler. The contact stated that while stopped at a light, the front passenger side wheel rail started to flame. The contact then stated that she exit the vehicle and noticed that everything under the hood started to melt. No injuries were sustained. No medical attention was required. The air bags did not deploy. No police report was filed. The fire department extinguished the fire. The vehicle was towed to a tow yard. Additionally, the contact stated that on two separate occasions while driving at various speeds, the gears failed to shift into second gear. No warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

ELECTRICAL SYSTEM
79,000 miAug 1, 2019DUBLIN, OH
Fire

MY PARKED/STATIONARY 2010 JEEP WRANGLER CAUGHT FIRE FROM THE CENTER CONSOLE BY ITSELF WITH NO OUTSIDE FACTORS INVOLVED. IT WAS PARKED INSIDE MY DETACHED GARAGE.*DT *DT *DT APPROVAL FOR INSURANCE COMPANY AND FIRE INCIDENT INSPECTION ATTACHED.*JB *TR

ELECTRICAL SYSTEM
150,000 miJun 24, 2019BILLINGS, MT
Fire

I WAS DRIVING ON THE HIGHWAY AND MY JEEP QUIT. WHEN I LOOKED UNDER THE HOOD THE BATTERY, FUSE BOX AND WIRING WERE ALL MELTED.*DT *AS

Other Wrangler Years

Other Jeep Models