TroubleCAR
57
Trouble

2012 Jeep Wrangler

Complaints: 825Avg mileage: 48,503 miSince: Sep 2011
2 deathsCrashFire22 injured

Problem Areas

Power Train
278
Steering
203
Engine
171
Electrical System
146
Air Bags
127
Unknown or Other
51
Fuel/Propulsion System
42
Service Brakes
41
Visibility/Wiper
30
Electronic Stability Control (Esc)
30

Complaints Over Time

Recent Complaints

SEAT BELTS
May 31, 2015COLEBROOK, NH
2 deathsCrash2 injured

2012 JEEP WRANGLER WAS A "POSTAL VEHICLE", IN THAT THE STEERING WHEEL WAS ON THE RIGHT-HAND SIDE OF THE VEHICLE. DRIVER ERROR OCCURRED, IN THAT DRIVER WAS ON RIGHT SHOULDER OF TWO LANE HIGHWAY, BUT PULLED OUT INTO TRAFFIC TO PERFORM "A 180" DEGREE TURN IN ORDER TO REVERSE DIRECTION. DRIVER DID NOT PROPERLY YIELD THE RIGHT-OF-WAY. WHEN ENTERING HIGHWAY, VEHICLE WAS STRUCK BY ONCOMING, SPEEDING CAR. CRASH RESULTED. IMPACT WAS SO SEVERE THAT FEMALE PASSENGER IN BACK SEAT WHO WAS WEARING HER SEAT BELT WAS EJECTED (AND KILLED). SEAT BELT WAS TORN DUE TO FORCE. ROOF COVER WAS INSUFFICIENT TO STOP EJECTION. MALE PASSENGER IN BACK SEAT, ALSO BELTED, WAS ALSO KILLED. INJURIES TO TWO PASSENGERS IN FRONT SEAT. POSSIBLE DEFECTS INCLUDE THE DESIGN DEFECTS INHERENT IN RIGHT-SIDED STEERING WHEEL, AND ALSO THE SEAT BELT SHEARING, PLUS ROOF COVER FAILURE DURING CRASH.

AIR BAGS
Dec 26, 2022Arab, AL
Crash2 injured

Front-end crash resulted in airbags busting instead of inflating. Current back and neck injuries.

AIR BAGS
Oct 13, 2021Oklahoma City, OK
Crash1 injured

Farmers Insurance reporting - customer brought in vehicle for repair after an auto accident. The airbag did not deploy in the accident, but while being worked on the airbag deployed and caused severe injury to the employee of our insured policy holder. Contractor determined the airbag deployed due to the clock spring error.

AIR BAGS
95,800 miNov 20, 2017SHOREHAM, VT
Crash1 injured

TAKATA RECALL; I GOT INTO CAR ACCIDENT AND AIRBAGS DIDN'T DEPLOY. CAR WAS A TOTAL LOST. I THINK I HAD TAKATA AIR BAGS.

AIR BAGS
40,000 miSep 19, 2017VIRGINIA BEACH, VA
Crash1 injured

I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT ON 10/2/2015 INVOLVING 2012 JEEP WRANGLER, MY VEHICLE JERKED TO THE RIGHT SUDDENLY CAUSING ME TO LOSE CONTROL. THE JEEP WAS JERKED OFF THE ROAD INTO A DITCH ON THE RIGHT, HIT THE FRONT END OF THE DITCH AND WAS LAUNCHED AIRBORNE, THEN CRASHED ON THE CEMENT WALL OF A SECOND DITCH, BOUNCING TWICE BEFORE LANDING IN THE DITCH AND HITTING THE FRONT END OF THAT DITCH. I REPEATEDLY SLAMMED ON MY BRAKES BUT THEY DID NOT ENGAGE. MY AIRBAGS DID NOT DEPLOY. MY SEAT BELT TENSIONER DID NOT ENGAGE, CAUSING ME TO BE THROWN FORWARD AND BACKWARDS REPEATEDLY. I SUFFERED A CLOSED HEAD INJURY AND HERNIATIONS TO MULTIPLE DISCS IN MY NECK AS WELL AS TRAUMA TO THE FACET JOINTS IN MY NECK, RESULTING IN SEVERE FORAMINAL STENOSIS AT MULTIPLE LEVELS THAT REQUIRES NEUROSURGICAL INTERVENTION. I SLAMMED MY HEAD ON THE STEERING WHEEL 4 TIMES, MY CHEST ONCE. THIS ACCIDENT FOREVER CHANGED MY LIFE. I HAVE REPEATEDLY CALLED FCA TO FILE A FORMAL COMPLAINT, AM ALWAYS TOLD SOMEONE WILL CALL ME BACK. IT'S BEEN ALMOST TWO YEARS AND NO ONE HAS CALLED ME BACK. I WAS GIVEN A CASE NUMBER AND TOLD SOMEONE WOULD COME LOOK AT MY VEHICLE TO INSPECT IT, NEVER HAPPENED. AS I FACE URGENT SURGERY TO MY SPINE WITH PAIN TO MY NECK RADIATING DOWN MY RIGHT ARM, ALL I CAN THINK ABOUT IS CHRYSLER. THEY RECALLED 2016-2017 JEEP WRANGLERS FOR FAULTY WIRING OF THE OCCUPANT RESTRAINT CONTROL MODULE, AS WELL AS JEEP PATRIOTS AND COMPASSES MADE THE SAME YEAR AS MY VEHICLE ALONG WITH MILLIONS OF OTHER CHRYSLER VEHICLES. FCA REFUSES TO RETURN MY PHONE CALLS, HOW MANY MORE PEOPLE ARE THEY IGNORING? THEY NEED SEE WHAT HAPPENS WHEN THEY DON'T RECALL ALL VEHICLES BUILT WITH THE SAME COMPONENTS, KNOWING THERE ARE MORE VEHICLES NOT INCLUDED IN THE RECALL THAT POSE A SAFETY RISK.

AIR BAGS
43,576 miApr 29, 2017VIRGINIA BEACH, VA
Crash1 injured

I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT ON 10/5/15, TRAVELING APPROXIMATELY 30MPH, WHEN MY JEEP SUDDENLY JERKED TO THE RIGHT WITHOUT WARNING, CAUSING IT TO SWERVE OFF THE ROAD AND INTO A DITCH. THE JEEP HIT THE FRONT END OF THE DITCH AT AN ANGLE THAT LAUNCHED IT AIRBORNE, THEN LANDED ON THE CEMENT WALL OF A CULVERT APPROXIMATELY TWO FEET AWAY. THE JEEP BOUNCED TWICE ON THE CEMENT WALL, CRACKING THE FRAME IN TWO PLACES, THEN LANDED IN THE CULVERT, HIT THE FRONT END OF THE CULVERT, THEN HIT A SMALL POLE WHERE IT FINALLY STOPPED. DESPITE SLAMMING ON THE BRAKES THE ENTIRE TIME, NOTHING IN THE VEHICLE SEEMED TO BE WORKING. MY AIRBAGS DID NOT DEPLOY AND MY SEATBELTS DID NOT ENGAGE, CAUSING ME TO SLAM MY FOREHEAD ON THE STEERING WHEEL WITH EACH IMPACT (3-4 TIMES, I HONESTLY DON'T RECALL) AND HITTING MY CHEST ONCE ON THE STEERING WHEEL. I CALLED CHRYSLER TO REPORT THE INCIDENT AFTER THE INSURANCE ADJUSTER RAISED CONCERNS ABOUT THE AIRBAGS NOT DEPLOYING, AND WAS GIVEN A CASE NUMBER AND TOLD I WOULD BE CONTACTED. AFTER A NUMBER OF FURTHER ATTEMPTS TO CONTACT THEM, THEY HAVE REFUSED TO RETURN MY CALLS OR ACKNOWLEDGE MY COMPLAINTS. I AM NOW AWARE OF A NUMBER OF RECALLS REGARDING THE ORC MODULE IN MANY CHRYSLER VEHICLES, AND WONDER IF THIS COULD HAVE BEEN A CONTRIBUTING FACTOR IN MY ACCIDENT. I SUFFERED A SEVERE CONCUSSION AND WAS OUT OF WORK FOR THREE MONTHS. I HAD TO QUIT MY SECOND JOB, CAUSING SIGNIFICANT FINANCIAL STRAIN ON MY FAMILY. I HAVE SINCE HAD CHRONIC NECK PAIN AND MIGRAINES, AN MRI SHOWED TRAUMATIC DISC HERNIATIONS AT C2-6, FOR WHICH I HAVE TO SEE A NEUROSURGEON. I HAVE HAD MULTIPLE INJECTIONS AND OTHER PROCEDURES ON MY NECK SINCE THE ACCIDENT, BUT CONTINUE TO HAVE PAIN DAILY. AT MY REQUEST, MY INSURANCE COMPANY HAS KEPT THE TOTALED JEEP, UNTOUCHED, IN A SECURED LOT, UNTIL I CAN FIND SOMEONE TO HELP ME DETERMINE WHY THE SEATBELTS FAILED TO PROTECT ME.

FUEL/PROPULSION SYSTEM
124,000 miJan 25, 2017MONARCH BEACH, CA
Crash2 injured

WHILE TURNING TO PARK THE ENGINE THROTTLE SUDDENLY ACCELERATED & JEEP JUMPED THE CURB, CRASHED THRU A FENCE & ENDED UP IN THE OCEAN. WE WERE RESCUED BY DANA POINT HARBOR PATROL.

AIR BAGS
Apr 29, 2016VIRGINIA BEACH, VA
Crash1 injured

I WAS INVOLVED IN A SINGLE VEHICLE COLLISION, WITH "MULTIPLE FRONT END IMPACTS" AND SIGNIFICANT DAMAGE TO THE VEHICLE. I WAS DRIVING APPROXIMATELY 35-40 MPH, WHEN THE VEHICLE JERKED TO THE RIGHT I HYDROPLANED (THIS IS MY BEST GUESS AND VEERED TO THE SHOULDER. THE STREET IS NARROW, WITH ONLY A VERY THIN SHOULDER. THE JEEP THEN WENT OFF THE ROAD, DROVE THROUGH A DEEP RAIN-FILLED DITCH, HIT THE FRONT END OF THAT DITCH, LAUNCHING THE JEEP AIRBORNE. DURING THAT IMPACT, THE FRONT AXLE WAS RIPPED OFF. I THEN LANDED IN ANOTHER DITCH (A CULVERT WITH 2 CEMENT WALLS), WHERE THE JEEP BOUNCED TWICE ON THE CEMENT WALL, CRACKING THE FRAME EACH TIME, THEN LANDED IN THE DITCH, WHERE I KEPT GOING UNTIL I HIT A SMALL CONSTRUCTION POLE. MY JEEP HAD THE ADDITIONAL SIDE AIRBAG PACKAGE. DESPITE THE SEVERITY OF THE CRASH, MY AIRBAGS DID NOT DEPLOY, AND MY SEAT BELT NEVER TIGHTENED. THIS RESULTED IN ME BEING THROWN FORWARDS AND BACKWARDS MULTIPLE TIMES (AT LEAST 3 THAT I RECALL). I SUFFERED A TBI, AND MISSED 2.5 MONTHS OF WORK. I HAD TO QUIT MY SECOND JOB. I HAVE ALSO HAD ONGOING NECK PAIN, INITIALLY THOUGHT TO BE MUSCULAR. AN MRI RECENTLY COMPLETED SHOWS DISK HERNIATION OF C3-C6.

UNKNOWN OR OTHER
35,500 miFeb 15, 2016TUCSON, AZ
Crash1 injured

2012 JEEP WRANGLER WAS PUT IN NEUTRAL AND STARTED WITH THE EBRAKE UP. I LET UP ON THE CLUTCH AS I EXITED THE VEHICLE. AS SOON AS MY FEET HIT THE GROUND, THE VEHICLE ACCELERATED AT FULL SPEED AND DROVE 60 FT, CRASHING COMPLETELY THROUGH THE GARAGE DOOR AND RIPPING IT OFF. JEEP CLAIMS THAT THE VEHICLE IS IN PROPERLY FUNCTIONING CONDITION SINCE THEY CANNOT REPEAT THIS INDEPENDENT ACCELERATION.

AIR BAGS
60,000 miFeb 1, 2016VIRGINIA BEACH, VA
Crash1 injured

I WAS INVOLVED IN A SINGLE VEHICLE COLLISION, WITH "MULTIPLE FRONT END IMPACTS" AND SIGNIFICANT DAMAGE TO THE VEHICLE. I WAS DRIVING APPROXIMATELY 35-40 MPH, WHEN I HYDROPLANED (THIS IS MY BEST GUESS, I REALLY DON'T NOTE WHAT HAPPENED), AND VEERED TO THE SHOULDER. THE JEEP THEN WENT OFF THE ROAD, DROVE THROUGH A DEEP RAIN-FILLED DITCH, HIT THE FRONT END OF THAT DITCH, LAUNCHING THE JEEP AIRBORNE. DURING THAT IMPACT, THE FRONT AXLE WAS RIPPED OFF. I THEN LANDED IN ANOTHER DITCH (A CULVERT WITH 2 CEMENT WALLS), WHERE THE JEEP BOUNCED TWICE ON THE CEMENT WALL, CRACKING THE FRAME EACH TIME, THEN LANDED IN THE DITCH, WHERE I KEPT GOING UNTIL I HIT A SMALL CONSTRUCTION POLE. MY JEEP HAD THE ADDITIONAL SIDE AIRBAG PACKAGE. DESPITE THE SEVERITY OF THE CRASH, MY AIRBAGS DID NOT DEPLOY, AND MY SEAT BELT NEVER TIGHTENED. THIS RESULTED IN ME BEING THROWN FORWARDS AND BACKWARDS MULTIPLE TIMES (AT LEAST 3 THAT I RECALL). I SUFFERED A TBI, AND MISSED 2.5 MONTHS OF WORK. I HAD TO QUIT MY SECOND JOB. I HAVE ALSO HAD ONGOING NECK PAIN, INITIALLY THOUGHT TO BE MUSCULAR. AN MRI RECENTLY COMPLETED SHOWS DISK HERNIATION OF C3-C6.

SERVICE BRAKES
122,000 miNov 19, 2015HARRISONBURG, VA
Crash1 injured

DATE OF OCCURRENCE: 10/30/2015 AFTER SEVERAL MINUTES UNATTENDED, THE PARKING BRAKE SPONTANEOUSLY FAILED. THE VEHICLE ROLLED DOWN THE DRIVEWAY, COMING TO REST AFTER HITTING A TREE IN THE NEIGHBOR'S YARD. THE LOCAL POLICE WERE NOTIFIED; NO REPORT FILED DUE TO THE ONLY PRIVATE PROPERTY INVOLVED. INJURIES TO THE OWNER WHEN TRYING TO CATCH THE VEHICLE INCLUDE, BUT NOT LIMITED TO: SEVERE FACIAL TRAUMA AND LOSS OF CONSCIOUSNESS, DISLOCATED LEFT SHOULDER REQUIRING SURGERY, BROKEN 4TH AND 5TH RIBS, BROKEN BONE IN LEFT HAND.

STEERING
20,000 miMay 7, 2014WEST HOLLYWOOD, CA
Crash1 injured

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 65 MPH, THE STEERING WHEEL HAD BECAME DETACHED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE BEGAN DRIFTING TO THE LEFT AFTER TRAVELING OVER A ROAD BUMP AND THE CONTACT CRASHED INTO A CONCRETE BARRIER. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER BUT WAS NOT TRANSPORTED TO THE HOSPITAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

ENGINE
Jun 26, 2022Grovespring, MO
Fire1 injured

I was driving on the highway and the engine caught fire. I’ve been looking for an engine to rebuild and all of them had previously been on fire. I believe the engine is defective for the jeeps that year, make and model.

POWER TRAIN
Jul 28, 2022Victoria, TX
Crash

The vehicle would take a minute to click into gear when at a light and also when driving on the freeway, the vehicle will only go up to a certain speed (40mph) and would not switch gears (automatic) after that, the RPMs just kept going higher until I had to pull over.

AIR BAGS
100,000 miSep 21, 2020WEST JORDAN, UT
Crash

AIR BAG LIGHT WILL NOT TURN OFF.

SERVICE BRAKES
20,000 miApr 9, 2019BUDD LAKE, NJ
Crash

MANUAL TRANSMISSION VEHICLE PARKED IN SLIGHTEST INCLINE WITH PARKING BRAKE PULLED UP ROLLED ON MULTIPLE OCCASIONS. TWO OF WHICH THE DRIVER WAS OUT OF THE CAR AND UNABLE TO STOP FROM ROLLING. VEHICLE SUSTAINED DAMAGE WHEN FINALLY WAS STOPPED BY TREE/BUSHES. OTHER OCCASIONS DRIVER WAS INSIDE VEHICLE BUT UNABLE TO GET PARKING BRAKE TO HOLD VEHICLE FROM ROLLING. FORCED TO TURN ENGINE OFF AND LEAVE IN GEAR TO KEEP VEHICLE STATIONARY. FIRST OCCURRENCE WITH DAMAGE JAN 2014. TAKEN TO DEALER WHILE STILL UNDER WARRANTY. DENIED ANY PROBLEM FOUND. BLAMED POSSIBLY VEHICLE DRIVEN WITH BRAKE PULLED UP.

SERVICE BRAKES
75,500 miJul 2, 2018WENONAH, NJ
Crash

2012 JEEP WRANGLER WAS COMPLETELY STOPPED BEHIND ANOTHER VEHICLE. WITH NO WARNING AND WHILE MY FOOT WAS DEPRESSING THE BRAKE PETAL THE JEEP BEGAN TO ACCELERATE FORWARD. THE BRAKES DID NOT HOLD THE VEHICLE AND IT PROCEEDED FORWARD AND HIT THE VEHICLE IN FRONT.

POWER TRAIN
15,000 miFeb 19, 2016LONG JETTY NSW, AP
Crash

3RD GEAR DROPS INTO 4TH GEAR VERY EASILY AT TIMES WHEN STANDING STILL. IN 4WD LOW IF YOU THINK YOU IN NEUTRAL BUT ARE IN 4TH GEAR WHEN RELEASING THE CLUTCH WHICH MAKES THE VEHICLE DRIVE FORWARD. THIS COULD BE LIFE THREATENING.

STRUCTURE:BODY
52,000 miNov 3, 2015DENHAM SPRINGS, LA
Crash

ABS AND TRACTION CONTROL LIGHT CAME ON WHILE MAKING A LEFT TURN. THE RIGHT SIDE TIRE BRAKE ENGAGED AND LOST CONTROL OF VEHICLE AND HIT A BRICK SIGN WITH MY RIGHT SIDE AT ABOUT 25 MPH. THE AIR BAGS FAILED TO DEPLOY, AND MY FRONT END IS COMPLETELY DESTROY.

STRUCTURE:BODY
60,000 miNov 15, 2014COLORADO SPRINGS, CO
Crash

REAR ENDED ANOTHER VEHICLE AT A SPEED OF APPROXIMATELY 25 MPH. THE AIR BAGS DID NOT DEPLOY AT TIME OF IMPACT OR AT ALL. NOTICED THAT THE REAR WINDSHIELD WIPERS DID NOT WORK AS WELL AS THE AUTOMATIC DOOR LOCKS. APPARENTLY THIS IS A ELECTRICAL ISSUE THAT COULD HAVE CAUSED SOME SERIOUS INJURIES. *TR

Other Wrangler Years

Other Jeep Models