TroubleCAR
60
Trouble

2021 Jeep Wrangler

Complaints: 848Avg mileage: 20,575 miSince: Oct 2020
CrashFire12 injured

Problem Areas

Electrical System
268
Steering
233
Engine
200
Suspension
170
Power Train
130
Unknown or Other
125
Fuel/Propulsion System
83
Vehicle Speed Control
38
Fuel System, Gasoline
23
Wheels
22

Complaints Over Time

Recent Complaints

AIR BAGS
Oct 4, 2025Magazine, AR
Crash1 injured

My husband was turning left from one highway to another highway when a car who was trying to pass multiple vehicles behind us hit us on drivers side as we were turning causing my 2021 Jeep to be pushed completely off the road and into a ditch where we hit a large pole/electrical pole. We hit the pole so hard that it moved it. Our air bags did not deploy at all. I got a notification on my Jeep app stating that there was airbag failure. My husband and my body were shook pretty bad from the incident and could have been seriously injured due to the impact. Our Jeep was towed to the body shop and they stated the gentleman working there told my husband that our airbags should have deployed.

AIR BAGS
Feb 12, 2024Pickens, SC
Crash1 injured

Air bags never deployed when I was struck by a vehicle going 55 mph.

AIR BAGS
Apr 11, 2023Sacramento, CA
Crash3 injured

High impact six car pile up, vehicle at a complete stop and hit at a high rate of speed. Front passenger side front impact as well as rear impact, no airbags deployed.

AIR BAGS
Mar 20, 2023Deerfield Beach, FL
Crash3 injured

I was involved in a car accident I was hit on the driver back side vehicle Jeep rolled over several times no airbags deployed

AIR BAGS
Mar 7, 2023Shirley, NY
Crash1 injured

In front collision seatbelt did not properly lock from shoulder attachment, causing driver to smack their face on the steering wheel. Also, airbags did not deploy.

AIR BAGS
Sep 7, 2022Norwalk, CA
Crash1 injured

Had an auto accident was going between 30-40 miles and the airbag did not deploy. I hit my breast and abdomen against the wheel and have multiple bruises and bruised ribs. I feel that if the airbag would have worked properly I would not have these types of injuries.

SERVICE BRAKES
Oct 5, 2025Pahrump, NV
Crash

While pulling into parking lot jeep suddenly accelerated deployed brakes it would not stop. Hit pillar in front of store. Did considerable damage to build and vehicle.

ELECTRICAL SYSTEM
Jul 10, 2025Roseville, CA
Crash

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The hybrid-electric system, including the high-voltage battery, battery pack control module (BPCM), and associated cooling systems, repeatedly malfunctioned. These failures caused loss of power while driving, electrical odors, and error messages. The vehicle is currently at the dealership for service and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The vehicle has lost power multiple times while in motion, including on city streets and highways. These unexpected power losses significantly increased the risk of rear-end collisions and limited my ability to safely accelerate or steer in traffic. I have had to take anxiety medication when driving the vehicle due to fear of these events recurring, and I am deeply concerned about the safety of my family, including a newborn passenger. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issues have been confirmed by an authorized Jeep dealership on multiple occasions. Despite several recall campaigns and attempted repairs, the same power loss and electrical system problems have recurred. Service advisors and technicians acknowledged the problems and attempted component replacements and reprogramming, but the malfunctions persist. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected and serviced exclusively by an authorized Jeep/Chrysler dealership (Autonation CDJR in Roseville, CA). There is no indication that FCA/Stellantis corporate has physically inspected the vehicle beyond dealership reports. It has not been inspected by police or insurance representatives. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Warning lights and messages su

SERVICE BRAKES
Dec 4, 2024Salisbury, MD
Crash

I was traveling on the [XXX] on Sunday [XXX] and while started smelling brakes and I got off at the service area and pressed on the brake pedal and the vehicle wouldn’t stop. I had no brake pedal and just heard a clicking sound. There were people everywhere and I didn’t want anyone to get hurt so I had no choice but to drive the vehicle towards a yellow pole which did stop the vehicle but I have been told after the car was towed to a shop that there is an error code B22A9 and believe it was caused by some ecu failure of some sort. The vehicle is in really bad shape and airbags also didn’t deploy. I would like this to be investigated as I would not feel safe in this vehicle if it’s repaired and returned to service. It is a 2021 Jeep Wrangler 4xe and I am aware of issues being reported with the battery but nothing for this problem except for other mentions on the internet on owners having similar problems intermittently. The jeep will be towed to Pohanka Jeep in Salisbury Md. There wasn’t any warning lights. I give permission for the vehicle to be inspected at anytime. I feel this vehicle is a danger to the public safety being it was just serviced and inspected by a Jeep dealership 2 weeks prior and the brakes suddenly fall and now there’s a code with something to do with an ecu or electronics having to do with the brakes failing. Could have been killed in the accident or seriously hurt if I hadn’t exited off the road and used the pole to stop the vehicle. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES
Jun 23, 2024Henderson, NV
Crash

While driving my vehicle in four-wheel-drive low, with no lockers engaged I noticed that the rear wheels at different times were dragging, I could also hear and feel the ABS module actuating. During these events I would have diminished breaking capabilities and no ABS warning lights. it was doing it under 5 miles an hour at first and then higher speeds. I got a service ABS, service traction control, service stability control, four-wheel-drive unavailable, service four-wheel-drive system Messages all of a sudden, and i disengaged the four-wheel-drive lover back to 2 Wheel Drive. At this point the brake pedal was hard and would not move, my back left wheel was completely locked. I shut the vehicle down waited a few minutes and restarted it, all of the lights were still active but I was able to move the vehicle. I began traveling forward and the rear wheels alternated locking up. I started backing up to move to a safe position, the brake pedal became hard and I was unable to stop causing my vehicle to collide with a wall, speed was below 5 miles an hour but still caused damage to my left rear quarter panel and fiberglass top. After we assessed the damage, I put the vehicle in 2 Wheel Dr., disconnected the battery for 30 minutes, and was able to drive the vehicle to a parking lot in 2 Wheel Dr. After this point and not having phone service, use a satellite communicator to call a local off-road recovery nonprofit that I volunteer for, they were able to assist in bringing a trailer out to tow my vehicle home as it is unsafe to drive and my children were with me. Unloading the vehicle off the trailer all the lights were gone with the exception of a check engine light is now on. The vehicle is currently sitting in my driveway and will be requesting a tow to the local dealership for them to troubleshoot .

VEHICLE SPEED CONTROL
9,000 miApr 25, 2023Norh Bellmore, NY
Crash

The contact owns a 2021 Jeep Wrangler. The contact stated that while pulling into the parking space, the vehicle suddenly lunged forward crashing into the rear of a parked vehicle which then crashed into the rear of a second parked vehicle. The contact indicated that the vehicle lunged forward while the accelerator pedal was released in order to press the brake pedal. During the incident, no injuries were reported. A police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer was notified of the failure. The failure mileage was 9,000.

ENGINE
Apr 20, 2023Austin, TX
Crash

Today this morning I parked, put the gear in park and all of a sudden the car ravaged up and jumped forward, causing me to go through a fence and stopped. I had my foot on the break the whole time.

STRUCTURE:BODY
Mar 4, 2023Marion, MA
Crash

Beginning in January 2023 with approximately 20,000 miles our leased 2021 Jeep Wrangler began to shake uncontrollably while driving on the highway at speeds over 60 mph. The shaking was so significant that while trying to safely guide the car off the highway my husband was shaken into the guardrail causing damage to the right front bumper. We are horrified that Jeep has had this problem for so long and there's NO public notification of the problem.

ENGINE
Feb 25, 2023Honesdale, PA
Crash

The vehicle shut down on its own while driving. All warning lights were displayed. Vehicle was unresponsive and caused a crash. Vehicle is at dealer. I filed a complaint with FCA.

SERVICE BRAKES
Sep 9, 2022Wayland, MA
Crash

I pulled my Jeep into my driveway. I put the car in park with my foot on the brake. When I went to turn the car off, I heard a loud sound coming from the car. the car jerked forward, my foot still on the brake, and then it took off into the side of my house and garage. I tried to stop the car with the brakes and it wouldn't stop. After it hit the house, I looked down and the car was still in park. I had to restart the car as it shut off after hitting the house, I put the car in reverse and backed it up. When I put it back in drive the car wouldn't move. Only reverse worked. After an hour the car started working in drive. I had the car towed to the dealership. They told me that there were no error codes and that the care is fine. I now have zero confidence in this car. This is my fourth Jeep Wrangler and I never experienced anything like this. Has anyone experienced or heard of a similar issue?

POWER TRAIN
15,000 miJul 22, 2022Chicago, IL
Crash

The contact owns a 2021 Jeep Wrangler. The contact stated that while at a stop light and attempting to accelerate, the vehicle would not drive forward and the gear shifter lights began blinking. Suddenly the vehicle would lurch forward and backward crashing into both the vehicles in the front and rear and a third parked vehicle before finally the driver was able to shift into park and turn the vehicle off. During the incident, the Stability Control, ABS, and Traction Control warning lights had illuminated. The vehicle was later driven to the police station but the warning lights were still illuminated. During the incident, no injuries were reported and a police report was taken. The manufacturer was contacted and later retrieved the vehicle for evaluation. No further information was available. The local dealer was also notified of the incident. The failure mileage was 15,000.

AIR BAGS
930 miMay 24, 2021Centennial, CO
Crash

The contact owns a 2021 Jeep Wrangler. The contact stated while attempting to park the vehicle, the vehicle independently accelerated while the brake pedal was depressed. As a result, the vehicle crashed into the rear of a vehicle parked on the street. The air bags failed to deploy. A police report was not filed. There were no injuries sustained. The vehicle was not drivable. The vehicle was towed to an impound lot. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 930.

UNKNOWN OR OTHER
Apr 1, 2021OCONOMOWOC, WI
Crash

THERE IS AN AUTOMOTIVE AFTERMARKET VENDOR "PANORAMIC JEEP WORLDWIDE" HQ IN AUSTIN, TX WHOM IS CUTTING AWAY STRUCTURE OF THE FACTORY JEEP FREEDOM TOP TO INSTALL STANDARD HOUSEHOLD TEMPERED GLASS AS SUNROOFS. ADDING WEIGHT TO THE TOP OF A VEHICLE, WEAKINING THE OEM ENGINEERED SAFETY OF THE FREEDOM TOP TO THE DEGREE THAT THE TOPS WILL FAIL IN AN IMPACT. AND NO ONE HAS CAUTIONED PEOPLE OR ISSUED A WARNING TO THIS BUSINESS. I AM AWARE YOUR PRIMARY DOMAIN IS WACHDOG FOR THE OEM'S SOMEONE NEEDS TO WARN THE PUBLIC ABOUT THIS. INFO@PANORAMIC JEEPLLC.COM INFO@PANORAMICJEEP365.COM NOW TO ADD TO THE PROBLEMS- THIS GENTLEMAN A NIXON SANTIAGO, IS RECURUITING INSTALLERS IN NYC, PA, VA ALL PROMOTION DONE VIA SOCIAL MEDIA (INSTAGRAHAM, TIC-TOCK, AND FACEBOOK) YET IN ALL APEARANCES HAVE PREVENTED LISTINGS OF PHYSICAL ADDRESSES AND TRADITIONAL WEBSITES WITH LINKS TO A PHYSICAL ADDRESS WHERE THEY CAN BE SERVED BY A PROCESS SERVER. I BEG YOU TO LOOK INTO THIS FOR THE SAFETY OF US AMERICANS.

AIR BAGS
3,000 miMar 24, 2021SLIDELL, LA
Crash

A CAR CAME INTO MY SON'S LANE. TO AVOID A HEAD ON COLLISION, HE VEERED RIGHT AND WENT HEAD ON WITH A GUARDRAIL. AIR BAGS DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK. HE WAS ON HWY 1090. WE FIND OUT TOMORROW IF THE JEEP WILL BE TOTALED BECAUSE IT HAS FRAME DAMAGE. THE JEEP DEALERSHIP THAT HAS THE JEEP RIGHT NOW COULD NOT TELL US WHY THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOTHING LOCK.*DT*JB*JB

UNKNOWN OR OTHER
Jan 7, 2026Lake Forest Park, WA
Fire

On Tuesday January 6 2026, I was driving my 2021 Jeep Wrangler 4xe. I noticed smoke coming out the engine. I pulled over to the side of the road to determine the problem. Upon exiting the vehicle, I saw flames coming from the undercarriage of the engine. The fire soon engulfed the vehicle. 911 was called. Police and Fire responded. The vehicle was destroyed in the fire. I have photos and videos of the fire and aftermath, taken once I exited the vehicle. I assume the fire is the result of the recent recall on the battery components of the Jeep Wrangler 4xe. The vehicle is currently in an impound lot and would be available for inspection upon request. I have notified Jeep and my insurance of the incident, but the jeep has not as of yet, been inspected by either entity. The fire was of great risk to myself. If I hadn't pulled over when I did who knows what might have occurred. In addition I had a full tank of gas so the vehicle could have exploded endangering other people, vehicles, and property. No warning lamps, messages, or other symptoms of the problem appeared prior to the failure. The vehicle had been operating as intended prior to smoke/fire. I have documentation of a service of the vehicle on Wednesday Dec 3, 2025 with Raidon's of Kirkland in which the performed recall services.

Other Wrangler Years

Other Jeep Models