2011 Jeep Wrangler
Problem Areas
Complaints Over Time
Recent Complaints
The contact owned a 2011 Jeep Wrangler. The contact stated that while driving approximately 55- 65 mph when the vehicle in front suddenly applied its brakes. The contact attempted to apply the brake pedal however they were unable to stop fast enough and rear-ended the vehicle in front. The air bags failed to deploy. The vehicle was damaged and considered a total loss. The vehicle was towed and totaled. The contact had back and leg injuries that required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.
The contact owned a 2011 Jeep Wrangler. The contacts son stated while driving 25 mph the contact was making a right turn when the contact was unable to return the steering wheel back into neutral position. The vehicle had crashed into a guardrail where it came to a complete stop and the airbags did not deploy. The occupants both sustained back and neck pain but did not seek medical treatment. The contact stated no warning lights was illuminated. A police report was taken and the vehicle was towed to insurance lot where it was determined that the vehicle was totaled. The manufacturer was not informed of failure. The failure mileage was approximately 205,000.
UNINTENDED ACCELERATION CAUSING ACCIDENT AND RISK OF LIFE !
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING 35 MPH, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE, WHICH CAUSED SEVERAL WARNING LIGHTS TO BECOME ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO STATED THAT THE CRASH CAUSED THE VEHICLE TO GO INTO LIMP MODE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
I WAS TRAVELING NORTH IT HAD SNOWED THE DAY PRIOR ROADS WERE SLICK OR SO I THOUGHT THE JEEP WAS STEERING STRANGE I WAS TRAVELING UP A SMALL INCLINE AND TOOK THE FIRST OF TWO TURNS I MADE THE FIRST AND LOST ALL CONTROL GOING INTO THE SECOND IN TO THE DITCH MISSING A LARGE TREE AND BOUNCED OUT OF THE DITCH AND DOWN THE DITCH ON THE OTHER SIDE. WITH MY SEAT BELT ON I WAS STILL THROWN ALL AROUND THE CAB OF THE JEEP IN PAIN STILL THANK YOU. AFTER GETTING A TOW TRUCK WE FOUND THE STEERING BAR COMING OFF THE STEERING BOX WAS OFF AND WHEN WE LOOKED CLOSER THE SHAFT ON THE STEERING BOX HAD BROKEN COMPLETELY OFF. I FIND THIS HARD TO BE LEAVE THAT SHAFT IS OVER A HALF INCH THICK. SO TO SUM IT UP I AM VERY LUCKY I HAD NOT MADE IT TO THE HIGHWAY IT WOULD NO HAVE BEEN A GOOD THING FOR MYSELF AND ANY OTHER DRIVERS ON THE HIGHWAY THAT NIGHT. *TR
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL ON AN ELEVATED ROAD. THE VEHICLE WENT AIRBORNE AND CRASHED INTO A FIELD WHERE THE VEHICLE ROLLED OVER. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE DRIVER OF THE VEHICLE SUSTAINED A FRACTURE TO HER SPINAL CORD AND SEVERAL BRUISES. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 14,600.
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ATTEMPTING TO DOWNSHIFT WHILE DRIVING 25 MPH UPHILL, THE CONTACT LOST CONTROL AND CRASHED INTO A WALL. THE CONTACT SUSTAINED INJURIES TO THE NOSE. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. THE POLICE OFFICER ADVISED THAT THE FAILURE SEEMED TO HAVE BEEN CAUSED BY A FRACTURED TIE-ROD. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 6,000.
I HAD A VEHICLE ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. MY INSURANCE AGENT AND AUTO BODY TECHNICIAN BOTH AGREED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. *TR
I WAS DRIVING MY 2011 JEEP WRANGLER ABOUT 5-8 MPH WHEN I HEARD A POP TYPE OF NOISE. I THEN SAW A FLAME UNDER THE HOOD ON THE PASSENGER SIDE. ALL OF A SUDDEN, MY THROTTLE LOCKED UP AND MY CAR WOULDNT STOP. I HAD BOTH FEET ON THE BRAKES, BUT MY TIRES KEPT SPINNING. MY ELECTRICAL WAS LOCKED UP AND I COULDNT GET THE JEEP OUT OF DRIVE AND INTO PARK. MY BOYFRIEND RAN OVER, JUMPED IN THE PASSENGER SIDE TO TRY TO GET THE JEEP INTO PARK, AS I COULDNT GET IT TO MOVE. HE FRACTURED HIS HAND IN TWO PLACES GETTING THE GEARSHIFT TO GO INTO PARK. AT THIS POINT THERE WAS BLACK SMOKE COMING FROM THE UNDER THE HOOD. HE WAS FINALLY ABLE TO GET IT INTO PARK. AT THAT POINT HE HELPED PULL ME OUT THE PASSENGER SIDE OF THE JEEP AS THE FIRE/FLAMES WERE STARTING TO COME THRU THE DASHBOARD INTO THE INSIDE OF THE JEEP. IT TOOK ABOUT AN HOUR TO GET THE FIRE OUT, THEN APPROX. 15-20 MIN LATER THE FIRE STARTED AGAIN ON THE PASSENGER SIDE.
Driver side airbag didn’t deploy in head on accident
Wheel studs sheared off on the highway and the tire dismounted from the vehicle while in transit. Wheel studs are being replaced but will be available for inspection. The wheel hit another car and this could have caused a worse accident as there were no functioning brakes and steering was impacted. No advanced warnings were present.
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT AFTER PARKING ON A SLIGHT INCLINE AND TURNING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY ROLLED FORWARD AND CRASHED INTO A TREE. DURING THE INCIDENT THE EMERGENCY BRAKE WAS ENGAGED AND THE GEAR SHIFTER WAS IN FIRST GEAR. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (1200 E. CARROLL ST, TULLAHOMA, TN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 50,000.
DEAR[XXX] A VERY HIGH PROFILE ACCIDENT OCCURRED IN THE CHATTANOOGA, TENNESSEE AREA ON APRIL 30, 2011. ON THAT DATE A [XXX] DROVE OFF A CLIFF ON SIGNAL MOUNTAIN AND WENT MISSING FOR 7 MONTHS... T-3.4 SECS, THE YAW RATE SENSOR SHOWED A SUDDEN CHANGE IN THE YAW RATE FROM -23 DEGREES/SECOND TO 0 DEGREES/SECOND IN 0.2 SECS. T-2.9 SECS, THE VEHICLE DETECTS THE SUDDEN CHANGE IN THE YAW RATE AND CAUSES THE ESP TRACTION LAMP TO START FLASHING. THE LAMP REMAINS FLASHING UP UNTIL THE IMPACT WITH A 300# BOULDER AT WHICH TIME THE AIRBAGS DEPLOYED RECORDING THESE DATA. T-2.5 SECS, THE DRIVER NOTICES THE FLASHING ESP TRACTION LAMP IN 0.4 SECS LIFTING HER FOOT OFF THE ACCELERATOR BRIEFLY FOR 0.3 SECONDS. THE ACCELERATOR POSITION IS INDICATED BY THE BLUE LINE. SHE THEN REAPPLIED THE ACCELERATOR TO THE SAME LOCATION BY T-2.2 SECS INDICATING THAT SHE REALIZED SHE WAS NOT SLIDING DESPITE THE ESP TRACTION INDICATOR. SHE HAD HER VEHICLE UNDER CONTROL AT THIS TIME. T-1.8 SECS, THE ESP MODULE APPARENTLY TOLD THE ELECTRONIC STABILITY PUMP TO LOCK BOTH FRONT WHEELS WHILE ALLOWING BOTH BACK WHEELS TO KEEP DRIVING THE VEHICLE FORWARD. THIS SUGGESTS THAT IN ADDITION TO HER YAW SENSOR FAILURE THERE WAS ALSO A SOFTWARE ERROR THAT TOOK PLACE. (I KNOW OF NO CIRCUMSTANCE WHEN ONE WOULD WANT BOTH FRONT WHEELS TO LOCK IN ORDER TO STABILIZE A VEHICLE IN MOTION). THE LOCKING OF BOTH FRONT WHEELS THEN CAUSED HER TO LOSE CONTROL ULTIMATELY PLUNGING HER OFF THE 300 FOOT CLIFF. T-0.5 SECS, ALTHOUGH THE DRIVER IS STILL 0.5 SEC FROM THE AIRBAG DEPLOYMENT THE YAW RATE SENSOR LOST COMMUNICATION WITH THE AIRBAG DEPLOYMENT RECORDER CONFIRMING THAT HER YAW RATE SENSOR HAD FAILED, I.E. THESE READINGS ARE DENOTED AS SNA. [XXX] CC: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WAS APPROACHING A STOP SIGN WHICH WAS ON A HILL WHEN SUDDENLY I LOST TOTAL CONTROL OF THE VEHICLE WHICH CRASHED INTO A BRICK WALL. THE VEHICLE DID NOT JUST VENTURE OFF THE SIDE OF THE ROAD IT ACTUALLY ENDED UP LOOKING AS THOUGH I MADE A SHARP RIGHT TURN. A STATE TROOPER REPORTED TO ME THAT IT LOOKED AS IF THE TIEROD HAD BROKEN CAUSING THE STEERING TO GO OUT WHICH IN TURN FORCED THE CRASH. MY CONCERN IS, AS WELL AS OTHER 2011 JEEP WRANGLERS, IS WHETHER OR NOT MY JEEP MAY HAVE HAD THE SAME ISSUES AS THE ONES WHICH AT THIS POINT HAVE BEEN RECALLED. THERE IS NO EXPLANATION FOR THIS ACCIDENT WHATSOEVER ON MY PART. I HAVE TO GO TO COURT IN JANUARY AND SURE WOULD LIKE SOME ANSWERS. CHRYSLER SAYS THE VEHICLE COULD VERY WELL BE RECALLED AT A LATER DATE HOWEVER, I FEEL A NEED TO PROTECT ANOTHER FROM A SIMILAR ACCIDENT. I STRONGLY FEEL THIS WAS A MALFUNCTION IN THE VEHICLE. HTTP://WWW.AUTOBLOG.COM/2011/03/07/2010-2011-JEEP-WRANGLER-RECALLED-OVER-POSSIBLE-DRIVETRAIN-PROBLE/. *TR
While travelling country road (divided highway) cruising at approximately 65 mph (cruise control engaged) the message indicator went "ding" and the check engine light began flashing. I turned on flashers, slowed down and found a commercial driveway into which I could exit and stop off roadway. After turning off ignition I immediately raised the hood and found active fire (flames) to the rear of the intake manifold and forward of the firewall where the wiring harness is located. I instructed my passenger to immediately exit the vehicle. I had bottles of drinking water with us (hot day in Texas) so I took three or four bottles of water and extinguished the flames from both sides of the upper engine. The flames were immediately extinguished indicating no presence of petroleum products fueling the flames. After ensuring that fire was fully extinguished I called a local towing service to come pick us up and drop the Jeep at a local NAPA repair shop. Shop located and ordered a new wiring harness as opposed to trying to repair existing harness. May file a claim with Auto Insurance after repairs are made.
PURCHASED 2011 SAHARA MANUAL 2DR IN 3/2016. ON 2/24/2021 NOTICED SMOKE AND BURNING SMELL COMING FROM LEFT FRONT SIDE AS I WAS RETURNING HOME FROM A DOCTOR VISIT ON LOCAL 4 LANE 35 MPH HIGHWAY. STOPPED AT LOCAL JEEP DEALER,ROSS JEEP, 2 BLOCKS AWAY AND FIRE WAS VISIBLE FROM LEFT FRONT WHEEL. WAS TOLD FIRE DUE TO BRAKE "SEIZED" CAUSING FIRE TO ROTOR/BRAKE. 22,000 MILES CURRENTLY ON JEEP. HAVE SERVICED REGULARLY AS RECOMMENDED AND GARAGED WITH NO "OFF ROAD" DRIVING. MECHANIC/DEALER SUGGESTED NEW BRAKES AND ROTORS ON FRONT OF JEEP. WHY WITH ONLY 22,000 MILES WOULD I HAVE A PROBLEM WITH BRAKES AND WHAT WOULD CAUSE THIS PROBLEM ? FROM READING OTHER COMPLAINTS I FEEL LUCKY TO NOT HAVE HAD A TOTAL LOSS OF JEEP AND MY LIFE DUE TO FIRE. I HAD JEEP COMPLETELY CHECKED OUT PRIOR TO PURCHASE ALONG WITH CHECKING FOR RECALLS AND NO ISSUES SURFACED.
DRIVING DOWN ROAD VEHICLE STARTED TO FLAME FROM RIGHT FRONT PASSENGER SIDE NEAR FRONT. PULLED OVER. GOT OUT IN TIME AT WHICH TIME VEHICLE WENT UP IN FLAMES. CALLED 911 AND FIRE DEPARTMENT CAME PUT OUT FIRE LEFT FIRE REIGNITED AND THEY CAME BACK TO PUT OUT. CALLED INSURANCE, FILED CASE WITH CHRYSLER GOT NO RESPONSE. VEHICLE WAS NOT MODIFIED OR USED FOR OFF ROAD THIS WAS A VEHICLE USED FOR REGULAR COMMUTE TO WORK. THE VEHICLE WAS TRAVELING A SPEED OF APPROX 35 MPH ON A CITY STREET. RAYMOND STREET. BELIEVE IT WAS AN ISSUE WITH FUEL SYSTEM IN RELATION TO ENGINE. SALVAGE YARD PHONE 317-787-3202 VEHICLE ID FOR SALVAGE 27404152 CHRYSLER CASE #[XXX] GEICO CLAIM #[XXX] WAYNE TOWNSHIP FIRE DEPT INDPLS, IN ABOUT 8:45 PM RESPONDED TO THIS*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB *DT*JB
DRIVING TO WORK MY WRANGLER DIED AND BURST INTO FLAMES MOVING FROM THE BACK TO THE FRONT. I WAS NORTHBOUND ON HWY 265 WHEN VEHICLE DIED AND STARTED BURNING.*DT*JB
STARTED ON FIRE,STRUGGLED GOING UP HILL THEN STARTED ON FRE
I WAS DRIVING 45 MPH SOUTHBOUND ON HIGHWAY 101 IN CALIFORNIA. I STARTED SMELLING A BURNING SMELL FROM UNDER THE HOOD. I WAS COMING UP TO TRAFFIC AND BEGAN TO PRESS THE BRAKE PEDAL AND REALIZED THAT I HAD VERY LITTLE BRAKE PRESSURE. I THEN SWITCHED LANES IN PREPARATION TO GET OFF THE HIGHWAY. AS I GOT OFF THE NEXT EXIT WITH VERY LITTLE BRAKE PRESSURE, THE SMELL GOT WORSE AND SMOKE BEGAN TO COME OUT FROM UNDER THE ENGINE BAY. AS SOON AS A I GOT OFF THE NEXT EXIT, I PULLED INTO A PARKING LOT AND HAND TO USE THE HAND BRAKE TO GET THE CAR TO STOP. I HAD NO BRAKE PRESSURE LEFT. AS SOON AS I PUT THE CAR IN PARK, FLAMES STARTED COMING OUT FROM UNDER THE ENGINE BAY. I GRABBED WHAT I COULD AND EXITED THE VEHICLE AND CALLED 911 REQUESTING THE FIRE DEPARTMENT TO PUT THE FIRE OUT. THE FIRE STARTED UNDER THE LEFT HAND SIDE OF THE ENGINE BAY. THAT IS WHERE THE FLAMES WERE SEEN VISIBLY FIRST. I HAVE NO AFTERMARKET PARTS OR MODS OUTSIDE OF MOPAR (OEM). CAR HAS BEEN MAINTAINED AND SERVICE BY PUTNAM JEEP IN BURLINGAME. NO OFFROAD USAGE EITHER.
