TroubleCAR
55
Trouble

2013 Jeep Wrangler

Complaints: 634Avg mileage: 50,187 miSince: Jan 2013
1 deathCrashFire8 injured

Problem Areas

Power Train
229
Steering
164
Engine
140
Electrical System
96
Unknown or Other
70
Air Bags
65
Service Brakes
50
Visibility/Wiper
32
Fuel/Propulsion System
30
Vehicle Speed Control
27

Complaints Over Time

Recent Complaints

ELECTRICAL SYSTEM
Apr 9, 2019SOMERVILLE, MA
1 deathCrashFire

VEHICLE TRAVELLING DOWN CURVED HIGHWAY RAMP, INEXPLICABLY LOST CONTROL, HIT THE JERSEY BARRIER, WENT OVER THE JERSEY BARRIER AND CRASHED INTO THE ABUTMENT OF THE OVERPASS BRIDGE AND THEN FLIPPED OVER BURSTING INTO FLAMES. DRIVER WAS KILLED. NO EVASIVE MANEUVERS WERE MADE BY THE DRIVER, NO SKID MARKS, CAUSE OF CRASH UNKNOWN. *DT CONSUMER STATED VEHICLE WAS DISPOSED APPROX.6-10 MONTHS AGO.*JB

ELECTRICAL SYSTEM
105,500 miMar 11, 2021LAS VEGAS, NV
Crash2 injured

DRIVING APPROX 65 MPH ON HIGHWAY. RPM JUMPED THEN CAR LOST POWER. WOULD NOT SHIFT PAST NEUTRAL AND UNABLE TO REMOVE KEY. AUTO DOOR UNLOCK FAILED. VEHICLE WAS EVACUATED AND THEN STRUCK FROM BEHIND AT HIGH SPEED.

TIRES
56,600 miMar 18, 2020TALLAHASSEE, FL
Crash1 injured

I PURCHASED A 2013 JEEP WRANGLER FROM TALLAHASSEE DODGE CHRYSLER JEEP IN TALLAHASSEE, FL WITH 8+ YEAR OLD TIRES. THEY ARE DRY ROTTED. I HAVE ORDERED NEW TIRES BUT I KNOW THE DOT SAYS TIRES SHOULD NOT BE ON THE ROAD AFTER 5 YEARS. I HAD AN ACCIDENT BECAUSE OF THE TIRES I AM THANKFUL I DID NOT HURT ANYONE ELSE.

SERVICE BRAKES
46,600 miJan 12, 2019NEW BRITAIN, CT
Crash1 injured

I PARKED THE JEEP, SET THE EMERGENCY BRAKE AND PUT THE VEHICLE IN GEAR, WITH ENGINE OFF. WHILE INSIDE THE BUSINESS LOBBY, THE JEEP STARTED TO ROLL BACKWARD INTO A BUSY ROADWAY. THE JEEP GAIN SPEED DUE TO THE INCLINE. AND I DESPERATELY ATTEMPTED TO STOP THE JEEP, BEFORE IT COULD ROLL-AWAY ONTO THE BUSY ROADWAY AND CAUSE INJURIES OR FATALITIES. I WAS RAN OVER BY MY JEEP ' DURING MY DESPERATE AND UNSUCCESSFULL ATTEMPT TO STOP THE ROLL-AWAY JEEP. THE JEEP STOPED, AFTER CRASHING INTO AN ELECTRICAL UTILITIES POLE AT THE CURB-SIDE. I SUFFERED SEVERE DAMAGE TO MY LEG REQUIRING IMMEDIATE EMERGENCY MEDICAL ATTENTION. THE JEEP WAS TAKEN TO A CHRYSLER DEALER, FOR AN INSPECTION. WHILE THE JEEP WAS IN THE DEALERSHIP, CHRYSLER SENT OUT A PRIVATE CONTRACTOR TO INSPECT THE VEHICLE. AS PART OF THE INSPECTION, THE OCCUPANT RESTRAINT CONTROLLER (ORC) CRASH-DATA WAS RETRIEVED. I MADE SEVERAL REQUESTS TO CHRYSLER, FOR A COPY OF THE FINAL INSPECTION REPORT. AND WAS REPEATEDLY DENIED THE (ORC) DATA, RETRIEVED FROM MY JEEP WRANGLER. THE CHRYSLER DEALER HAD TO REPLACE THE FRONT AXLE OF THE JEEP. THE OUT-OF-POCKET COST FOR THE REPAIR WAS $6,859.92. ALSO, I HAD THE JEEP TAKEN TO DIFFERENT JEEP-CHRYSLER DEALER, FOR A SECOND INSPECTION. AFTER PERFORMING DIAGNOSTICS, THE CERTIFIED MECHANIC CONFIRMED THAT THE EMERGENCY BRAKES, WHILE ENGAGED ' WOULD NOT HOLD THE VEHICLE. THE E-BRAKE WAS REPLACED AT OUT-OF-POCKET COST OF $1,138.41. THE FAILURE MILEAGE, FOR THE 2013 JEEP WRANGLER RUBICON WAS 46,600. THE 2011 NHTSA DATABASE POSTED CHRYSLER RECALL NO. B03ALSO, FOR JEEP WRANGLER ROLL AWAYS RESULTING FROM PARKING BRAKE ASSEMBLY FAILURES. HOWEVER, THE PROBEM HAS NOT BEEN CORRECTED AND CONTINUES AFTER RECALLS. THIS IS A SERIOUS, AND VERY DANGEROUS SAFETY ISSUE ' IN THAT YOU CAN SEE THESE VEHICLES TURNING INTO UN-GUIDED MISSLES. AND DOING DAMAGE TO PEOPLE AND PROPERTY, AS A RESULT OF PARKING BRAKE FAILURES.

AIR BAGS
68,000 miJan 11, 2019CARROLTON, TX
Crash1 injured

I PULLED INTO PARKING SPACE, FOOT ON BRAKE,( ZERO SPEED NATURALLY) AS I STARTED TO MOVE SHIFTER FROM DRIVE TO PARK, THE ENGINE ROARED AND JEEP ACCELERATED UP OVER CURB AND ~ 20FT TILL I HIT THE CORNER OF THE LA FITNESS BUILDING ( MY DESTINATION) ALL THE TIME WITH MY FOOT DEPRESSED VERY HARD ON THE BRAKE. DAMAGING FRONT BUMPER, GRILL , HEADLIGHT AND WINDSHIELD ON LEFT CORNER (DRIVER SIDE). I DEPLOYED ALL MY STRENGTH TO BRAKE DURING EVENT WITH NO EFFECT, TURNED OFF CAR, AND PUT IT IN PARK. AIR BAG DID NOT DEPLOY. 1-10-2019 AT ~ 8:45AM. CARROLTON TEXAS (75007 ) POLICE REPORT # 2019008855, OFFICER ELMORE # 680 FILED ON 1-10-2019. I CALLED HUFFINES JEEP DEALERSHIP TO INQUIRE IF ISSUES WITH SUDDEN ACCELERATION HAD BEEN REPORTED (OFFICER RECCOMEND I CHECK BEFORE I DRIVE TO THEIR REPAIR SHOP) BOB IN CUSTOMER SERVICE SAID HE DID NOT KNOW OF ANY ISSUES OR RECALLS. SO I SLOWLY DROVE WITH WARNING LIGHT ACTIVE AT ~ 20 MPH TO SHOP TO START REPAIRS (GEICO INS. CLAIM # 0529467460101044 )

STRUCTURE:BODY
10,000 miMar 28, 2014LEESBURG, VA
Crash1 injured

ON FRIDAY MARCH 14, 2014 I WAS DRIVING WITH MY 1 YEAR OLD DAUGHTER ON HARMONY CHURCH ROAD (ROUTE 704) ON MY WAY TO MY SON'S ELEMENTARY SCHOOL. MY DAUGHTER WAS IN A CAR SEAT IN THE BACK SEAT, DIRECTLY BEHIND THE PASSENGER SEAT. WHILE EN ROUTE, MY 2013 JEEP WRANGLER UNLIMITED HIT DRIFTED TO THE SHOULDER OF THE ROAD AND THE PASSENGER SIDE FRONT TIRE WAS PULLED INTO SOFT MUD. I LOST CONTROL OF THE VEHICLE. MY VEHICLE WAS PULLED TO THE RIGHT SHOULDER OF THE ROAD AND I WENT OFF THE ROAD. THE VEHICLE STRUCK A TREE AND VARIOUS BUSHES. THE LOUDOUN COUNTY SHERIFF?S DEPARTMENT AND LOUDOUN COUNTY FIRE AND RESCUE RESPONDED TO THE SCENE. MY HUSBAND AND I RECENTLY PUT LARGER TIRES AND RIMS ON THE JEEP AND A 3? LIFT KIT. MY HUSBAND COMMENTED THAT WITH THE LARGER TIRES AND THE RAISED HEIGHT, THE JEEP WAS MORE DIFFICULT TO CONTROL ON THE ROAD AND I HAD NOTICED THE VEHICLE VISIBLY ?WANDER? ON THE ROAD WHEN I HAD FOLLOWED MY HUSBAND WHILE HE WAS DRIVING THE JEEP. THE SHERIFF?S DEPARTMENT CALLED MY HUSBAND AT HOME AND HE RESPONDED TO THE ACCIDENT SCENE AND TOOK OUR DAUGHTER. I SUSTAINED INJURES IN THE COLLISION, BUT MY DAUGHTER WAS UNHARMED. THE JEEP?S AIRBAGS FAILED TO DEPLOY AND I SUSTAINED A FRACTURED NOSE, FACIAL LACERATIONS, FACIAL CONTUSIONS AND A CONTUSION TO MY STERNUM. I WAS TAKEN BY AMBULANCE TO LEESBURG HOSPITAL AT 224 CORNWALL STREET. *TR

STRUCTURE:BODY
6,000 miSep 17, 2013STATEN ISLAND, NY
Crash1 injured

ON JULY 19TH 2013 I WAS WAITING FOR THE LIGHT BIG GARBAGE CONTAINER TRUCK HIT MY BACK AND THE FORCE I HIT INFRONT OF MY VEHICLE INJURING A PASSENGER . THIS WAS A MULTI VEHICLE ACCIDENT ,I WAS IN THE MIDDLE HIT FROM MY BACK AND MY FRONT HIT INFRONT OF MY VEHICLE. DURING THIS IMPACT MY VEHICLE'S AIRBAG DID NOT DEPLOY IT. I COMPLAINED TO CHRYSLER ,THEY ISSUE A CASE#[XXX] AND INVESTIGATE THE ACCIDENT. ACCORDING TO CHRYSLER THEY SEND TO TECHNICIAN TO TAKE A SENSOR DATA FROM MY VEHICLE AND SEND TO DETROIT FOR FURTHER ANALYSIS. COUPLE OF WEEKS AGO I RECEIVED LETTER FROM CHRYSLER GROUP LLC. THE LETTER CONTENTS ARE THE PURPOSE OF THE AIRBAG IS TO DEPLOY IN THOSE IMPACTS WHERE THE ACCIDENT SEVERITY IS GREAT ENOUGH AND THE FRONT-END CRUSH CANNOT MANAGE ALL OF THE ENERGY OF THE IMPACT AND LOWER THE LONGITUDINAL (FRONT TO BACK) DECELERATION IN THE OCCUPANT COMPARTMENT TO THE DESIRED LEVELS. MY CASE I HAVE FRONT AND BACK IMPACT,MY VEHICLE ALONE $17000.00+ DAMAGE. CHRYSLER REFUSED TO RELEASE THE REPORT TO ME UNLESS I HAVE A LEGAL REPRESENTATIVE. HOW CAN I FIND THAT AIRBAG WASN'T MALFUNCTIONING AND WHAT G-FORCE THAT TRUCK HIT ME. IF YOU NEED ANY INFORMATION REGARDING THESE ACCIDENT I WILL ASSIST YOU WITH BEST OF MY KNOWLEDGE. *TR

STEERING
1,200 miJul 15, 2013COMMACK, NY
Crash1 injured

TRAVELING STRAIGHT WHEN HIT BUMP IN ROAD, LOSS OF STEERING OCCURRED WHICH PROPELLED VEHICLE INTO PARKED CAR AND THEN SMALL BRICK WALL IN FRONT LAWN/DRIVEWAY. CAR WAS A TOTAL LOSS. *TR

SERVICE BRAKES
May 24, 2024Farmingdale, NY
Crash

While I was attempting to park my jeep across the street from my grandson's school to pick him up at 3:18, as I proceeded to pull in front of the apron so I could backup to a parking spot. In the process of going forward before I got a chance to put the jeep in reverse my brakes failed, hitting a parked car in front of me. I had my jeep towed to Old Center Island Auto Service. The mechanic removed a defective power brake booster and replaced it with a new one.

STEERING
100,000 miAug 17, 2022Morganton, GA
Crash

The contact owns a 2013 Jeep Wrangler. The contact stated while driving approximately 30 MPH, the contact crashed into the guard rail. There were no warning lights illuminated. The contact exited the vehicle and noticed the steering box shaft was snapped. There were no air bags deployed. There were no injuries or medical treatment on the scene. The police arrived at the scene and contacted a towing service. There were minor damages to the front of the vehicle. There was a police report filed. The vehicle was towed several times; however, ended up at the local independent mechanic. There was an unknown diagnosis. There was a steering box shaft and tie rod end replacement, in addition to an alignment done. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

SERVICE BRAKES
35,000 miMay 1, 2017PUYALLUP, WA
Crash

EMERGENCY BRAKE DOES NOT HOLD THE VEHICLE CAUSING ROLL BACK WHEN PARKED. THE VEHICLE ROLLED BACK IN MY DRIVEWAY RUNNING INTO A TREE AND FENCE AT SLOW SPEED.

SERVICE BRAKES
15,000 miNov 5, 2014SOUTHAMPTON, MA
Crash

2013 JEEP WRANGLER WITH 15K MILES, MANUAL TRANSMISSION, VEHICLE PARKED IN GARAGE WITH THE PARKING BRAKE ENGAGED, (HANDLE PULLED UP 4 CLICKS). VEHICLE STARTED AND PLACED IN NEUTRAL, ALLOWED ENGINE TO RUN AND EXITED FOR A BRIEF MOMENT, RETURNED TO FIND IT ROLLING OUT OF THE GARAGE AND DOWN MY FRONT DRIVEWAY, CRASHING INTO A CULVERT IN MY FRONT LAWN. THIS IS A SERIOUS AND VERY DANGEROUS DESIGN FLAW WITH THE PARKING BRAKE BY CHRYSLER. I HAVE BEEN DRIVING FOR 30 + YEARS AND HAVE NEVER HAD A VEHICLE NOT HOLD WITH THE E-BRAKE ENGAGED, (MAYBE WEAK BUT WILL ALWAYS HOLD ON BASICALLY A FLAT SURFACE SUCH AS A GARAGE). THIS IS OBVIOUSLY A KNOWN ISSUE, THERE ARE MANY FORUMS DISCUSSING IT. I HAVE ACQUAINTANCES WITH NEW 2011-2014 JEEP WRANGLERS WITH THE SAME PARKING BRAKE NOT HOLDING ISSUE. I FEEL THAT IT IS IMPORTANT THAT PEOPLE ARE MADE AWARE OF THIS DESIGN FLAW BY CHRYSLER. DEALER CONTACTED, THEY INSPECTED AND STATED ?PARKING-BRAKE WORKING?, THEY WOULD ADJUST BUT NOT COVERED UNDER WARRANTY (OVER 12K MILES). THE PARKING BRAKE HAS BEEN ADJUSTED, BUT I ALWAYS USE A CHOCK BLOCK ON THE WHEEL WHEN PARKED. I DO NOT TRUST THE PARKING BRAKE ASSEMBLY ON THIS JEEP AND FEEL THERE IS A SERIOUS DESIGN FLAW. WITH A STANDARD TRANSMISSION THE PARKING BRAKE HAS TO BE RELIED UPON TO HOLD THE VEHICLE, THIS FLAW INHIBITS SAFELY LEAVING THE VEHICLE WHILE IT IS RUNNING. *TR

STEERING
20,000 miJul 17, 2014HUNTSVILLE, TX
Crash

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE POWER STEERING FAILED CAUSING THE CONTACT TO CRASH INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000. UPDATED 09/22/14*LJ THE CONSUMER STATED THAT A PART WAS INSTALLED UPSIDE DOWN. UPDATED 2/23/2015 *JS

ENGINE
6,000 miNov 23, 2013WAXAHACHIE, TX
Crash

I WAS REAR ENDED AS I WAS SLOWING DOWN FOR ANOTHER ACCIDENT IN FRONT OF ME,WHEN MY JEEP GOT REAR ENDED THE MOTOR SPEEDED UP AS I WAS PUSHING DOWN ON THE BRAKE PEDAL. I COULD FEEL THE ABS WORKING .ONLY AFTER I HIT THE GEAR SHIFT OUT OF GEAR DID MY JEEP STOP. MY ENGINE CONTINUE TO RUN AT A VERY HIGH RPM. ONLY AFTER I SHUT EVERYTHING OFF AND RESTARTED NEED THE ENGINE RUN NORMAL. *TR

ENGINE
May 18, 2021Centerburg, OH
Fire

I just left my house and drove 2 miles at 25mph. My brakes went out then my vehicle caught fire with me and my two children inside. It is being inspected by insurance but there were no warning signs besides my brakes going out.

UNKNOWN OR OTHER
154,000 miOct 21, 2020OPELOUSAS, LA
Fire

CAUGHT FIRE FOR NO KNOWN REASON- WHILE I WAS DRIVING - CAME TO STOP AND SMOKE PASSED ME UP - WIND COMING FROM BEHIND ME -STOPPED - SAW SMOKE COMING OUT OF LEFT SIDE OF HOOD -TOTALLY BURNED-*DT*JB THANKFULLY I WAS ABLE TO GET OUT WITHOUT HARM - YET I AM LEFT WITH NO VEHICLE

SUSPENSION
64,912 miMay 2, 2020LAURINBERG, NC
Fire

THE JEEP WAS STOPPED AND TURNED OFF FOR OVER 2 HOURS. THE PLUG ON THE ELECTRONIC SWAY BAR STARTED SMOKING AND THEN CAUGHT FIRE. LUCKILY I WASN'T TOO FAR AWAY AND WAS ABLE TO STOP THE FIRE FROM SPREADING

ELECTRICAL SYSTEM
26,000 miNov 13, 2019DAYTONA BEACH, FL
Fire

AFTER TURNING OFF THE VEHICLE AND PARKING IN A GARAGE FOR 10 MINUTES THE TIPM STARTED SMOKING, WIPERS AND LIGHTS WENT ON AND HORN STARTED BLOWING AND CAUGHT FIRE. THIS OCCURED APPROXIMATELY 5 PM.

SERVICE BRAKES
12,000 miJun 28, 2017KIRKWOOD, MO
Fire

TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHEN APPLYING THE BRAKE PEDAL, THE BRAKES WOULD SQUEAL AND EMIT A BURNING ODOR. IN ADDITION, WHEN ATTEMPTING TO PARK, THE BRAKES WOULD EMIT A SQUEAL NOISE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE GLENDALE CHRYSLER DEALER WHERE IT WAS DIAGNOSED THE VEHICLE'S CALIBER, ROUTER, AND REAR BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 31801254 AND INFORMED THE CONTACT THAT REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

ELECTRICAL SYSTEM
30,958 miJan 5, 2017LAKE STEVENS, WA
Fire

NOV 3, 2016...I ARRIVED HOME, BACKED MY 2013 JEEP WRANGLER 4DR MOAB EDITION INTO HER GARAGE BAY AND LEFT THE BAY DOOR OPEN SINCE IT WAS SUNNY OUT AND WENT UP TO THE HOUSE TO PREPARE DINNER. 20 MINS AFTER COMING HOME, WE HEARD A BOOM, LOOKED OUT TO SEE BLACK SMOKE POURING OUT THE OPEN GARAGE DOOR FOR OUR JEEP. MY HUSBAND RAN DOWN, USED A FIRE EXTINGUISHER ON THE FIRE AND THEN THE WATER HOSE, THEN PUSHED THE VEHICLE OUTSIDE THE GARAGE AND HOSED IT OFF MORE BEFORE THE FIRE DEPT ARRIVED. INVESTIGATION DETERMINED THAT THE FRONT WIRING HARNESS FOR THE HEADLIGHTS, FOG LIGHTS, TRAIL LIGHTS AND WINCH IS WHERE THE FIRE STARTED. THE EXPLOSION WE HEARD WAS A SMALL CANISTER BY THE RADIATOR FOR THE AC.

Other Wrangler Years

Other Jeep Models