TroubleCAR
65
Trouble

2002 Chevrolet Silverado 1500

Complaints: 509Avg mileage: 92,954 miSince: Feb 2002
1 deathCrashFire24 injured

Problem Areas

Service Brakes
184
Service Brakes, Hydraulic
108
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
41
Steering
21
Electrical System
17
Power Train:Automatic Transmission
16
Parking Brake
16
Structure:Body
13
Air Bags
11
Fuel/Propulsion System
11

Complaints Over Time

Recent Complaints

AIR BAGS
Aug 7, 2019HUGO, OK
1 deathCrashFire

TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE IGNITION SWITCH WAS LOOSE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 65 MPH, SHE RAN OFF THE ROAD AND CRASHED INTO A TREE. THE VEHICLE CAUGHT FIRE. THE DRIVER SUSTAINED BURNS AND INJURIES TO HER RIBS, STERNUM, AND PELVIC. THE INJURIES WERE FATAL. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED DESTROYED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TR *BF*JB*DT MEDICAL RECORD XXXXXXXXXXXX CERTIFICATION OF TITLE NO XXXXXXXXXXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

SERVICE BRAKES
90,000 miNov 4, 2015GROVES, TX
CrashFire8 injured

2002 CHEV. 1500 SILV. PURCH. 2001 TX.ABS BRAKE SYSTEM FAILED ON ST UNDER 5MPH,BROUGHT TO MECHANIC.,BRAKE PADS, AND TIRES.SOUTHEAST TEXAS HOT AND VERY HUMID, LAWS OF NATURE, AIRBAGS ARE NO GOOD IN EITHER VEHICLE.(SHE HAS A SON AGE 14, AND 3YR OLD GRL).AXIL IS RUSTY WORRIED THAT IT MIGHT BREAK.GOD IS WITH ALL OF US ,HIS INTENTIONS ARE ALWAYS GOOD. GOD PROTECTED HER AND HER CHIILDREN IN THIS VEHICLE THUS SO FAR..\& WE DESIRE TO PROTECT THIER CHILDREN AND YOU KNOW THIS, BUT SOMETIMES PEOPLE GO THROUGH UNFORTUNATE TRAGEDYS SUCH AS DIVORCE, HEALTH, ETC.A SINGLE, NO MONEY THAT WANTS SAFETY FOR THER CHILDREN AND WORK .CHEVY SILVERADO BROUGHT NEW PAID OFF LESS THAN 3YR. HER 1994 FORD MUSTANG (WAS INSURED FARMERS)PURCHASED IN 1997.ABS BRAKES FAILED, TRANSMISION PROB.& ENGINE REPLACED. TRUCK( GEICO INS) UNDRIVABLE BECAUSE OFELECTRICAL SYSTEM AND ABS,RUSTY BRAKE LINES, RUSTY AXILS,LEAK IN THE LINE,NO HORN, DOORS DO NOT SEAL WATER LEAK, PAINT FADED,EVEN TOOLS CAN NOT FIX THESE PROBLEMS.SHE HAS A COLLEGE DEGREE AND LIVING IN A HOME SHE BOUGHT (BEFORE THE TRAGEDY )WHEN SHE WORKED.(HELPING OTHERS AT HERMAN MEMORIAL BAPTIST HOSPITAL BEAUMONT BEHAVIOR CENTER OF SOUTHEAST TEXAS, MEHAFFY WEBER LAW FIRM, CHRISTUS ST.MARYS HOSPITAL OUTPATIENT CENTER, PORT ARTHUR ANIMAL CLINIC,PORT ARTHUR NEWS PAPER, PNG ISD AS A SUB-TEACHER,SPINDLETOP MHMR AND FAMILY SERVICES WOMANS AND CHILDRENS SHELTER. SHE HAS VOLUNTEERED AT 3 RIVERS COUNCIL FOR BOYSCOUTS OF AMERICA AND EVEN GRADULATED WITH THE WO HE LO MEDALION IN BOYS AND GIRLS CAMPFIRE SCOUTS WHEN SHE WAS 15.)SHE HAS REACHED OUT FOR HELP, AND NO ONE LISTENS....LIKE SHE DOES. EVEN THOUGH SHE IS DOWN FOR THE SEASON, SHE CONTINUES TO HELPS OTHERS BY SHOWING OTHERS THAT GOD IS GOOD HE IS REAL & ALIVE.WE R ALL GODS CHILDREN.PLEASE NHTSA, WHAT CAN BE DONE? -K

AIR BAGS
Dec 2, 2023Minnesota lake, MN
Crash1 injured

Had a front end collision going 65 miles per hour. Air bag never deployed

AIR BAGS
Nov 16, 2020ROBINSON, TX
Crash2 injured

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT ANOTHER VEHICLE IN FRONT WAS MAKING A LEFT, THE DRIVER SLAMMED ON THE BRAKE PEDAL BUT THE LATCH FAILED CAUSING THE PASSENGER TO GO THROUGH THE WINDSHIELD DURING THE IMPACT. THE DRIVER PROCEEDED TO HIT A THIRD VEHICLE THAT WAS AT A STOP SIGN. THE OTHER DRIVER WAS FOUND AT FAULT BY THE POLICE. THE FRONT PASSENGER SEAT BELT LATCH FAILED TO RESTRAIN AND CAUSED THE FRONT PASSENGER INJURIES AT THE FACE, ARM, AND LEFT WRIST. THE FRONT PASSENGER AIR BAG FAILED TO FULLY DEPLOY AND CAUSED THE PASSENGERS HEAD HIT THE WINDSHIELD. THE DRIVER SUFFERED INJURIES TO THE STOMACH. MEDICAL ATTENTION WAS PROVIDED TO BOTH INJURED. THE POLICE DEPARTMENT WAS PRESENT AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO WANTED TO ADD THAT TSB SEAT 10-08-50-003B DESCRIBES THE SEAT BELT FAILURE. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

AIR BAGS
80,000 miMar 6, 2018WEST PLAINS, MO
Crash1 injured

VEHICLE WAS TRAVELING DOWN A STATE HIGHWAY WHEN IT WENT OFF THE ROAD, DOWN A SHORT EMBANKMENT, HIT AT LEAST 2 TREES BEFORE COMING TO REST. THE COLLISION WAS A FRONTAL COLLISION AND THE VEHICLE WAS A TOTAL LOSS. THE AIRBAG, HOWEVER, DID NOT DEPLOY DURING THE ACCIEENT.

AIR BAGS
103,000 miMay 18, 2017COCOA, FL
Crash1 injured

DRIVING ON ROADWAY AND HIT A CONCRETE MAIL BOX AIR BAGS DIDN'T DEPLOY HAD SURGERY ON MY LEFT ARM BROKEN LEFT LEG FIBULA HAD A BOWEL BLOCKAGE HIT A ILLEGAL CONSTRUCTION MAIL BOX MADE OF CONCRETE BLOCKS AND REBAR AIRBAGS DIDN'T DEPLOY

AIR BAGS
Aug 13, 2014ROCKAWAY, NJ
Crash1 injured

I OWN A 2002 CHEVROLET SILVERADO 1500. THE BRAKES FAILED WHILE ATTEMPTING TO STOP THE VEHICLE IN A 35MPH ZONE. THE BRAKES INITIALLY WORKED AND THEN THE PEDAL WENT TO THE FLOOR. I COULD FEEL THE ABS ENGAGE BUT NOT STOP HITTING A VEHICLE IN FRONT OF ME. WHEN I EXITED THE VEHICLE I COULD SMELL THE BRAKE FLUID AND OBSERVED FLUID LEAKING FROM MULTIPLE LOCATIONS. THE AIR BAGS DID NOT DEPLOY. THE DRIVER OF THE VEHICLE SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE IS CURRENTLY BEING REPAIRED BY THE MANUFACTURES DEALER. *TR

AIR BAGS
100,000 miAug 5, 2014SWANTON, MD
Crash1 injured

TL* THE CONTACT OWNED A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING DOWNHILL. AS A RESULT, THE VEHICLE WAS CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS INJURED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

AIR BAGS
Oct 24, 2011NESBIT, MS
Crash1 injured

ON SEPTEMBER 27, 2010 WHILE DRIVING A 2002 CHEVROLET SILVERADO 1500 PICKUP MY HUSBAND RAN OFF THE ROAD AND HIS TRUCK CRASHED IN A RAVINE. HIS AIRBAG DID NOT DEPLOY CAUSING HIM A SEVERE BRAIN INJURY KNOWN AS A DAI. HE SPENT 84 DAYS IN THE HOSPITAL AND HAD TO LEARN TO DO EVERYTHING AGAIN. HE MAY NEVER FULLY RECOVER FROM THIS ACCIDENT COMPLETELY. HAD HIS AIRBAG DEPLOYED I BELIEVE HIS INJURY WOULD HAVE NOT BEEN NEARLY AS SERIOUS. HE WAS DRIVING DOWN THE INTERSTATE. THANKFULLY THERE WERE NO OTHER VEHICLES INVOLVED. *TR

AIR BAGS
78,000 miFeb 6, 2009WASILLA, AK
Crash2 injured

I HIT SOMEONE ALMOST DIRECTLY HEAD ON GOING ABOUT 50 MPH AND MY AIRBAGS DID NOT GO OFF. *TR

AIR BAGS:FRONTAL
72,000 miMay 1, 2007FORT MYERS, FL
Crash1 injured

EMPLOYEE WAS TRAVELING ON THE INTERSTATE, HAD TO BRAKE HARD TO AVOID TRAFFIC, AND WAS STRUCK IN REAR BY A VEHICLE DOING APPROX 50 MPH. IT PUSHED HIM INTO VEHICLE IN FRONT DAMAGING THE FRONT OF VECH. NO AIRBAG DEPLOYED! THE FORCE OF THE IMPACT KNOCKED HIM UNCONSCIOUS. *TR

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
97,000 miNov 17, 2006LANCASTER, CA
Crash1 injured

WHILE ATTEMPTING TO PARK VEHICLE, THE ABS SYSTEM ACTIVATED FOR APPARENT REASON, CAUSING THE CAR TO HIT A WALL. TOOK VEHICLE TO DEALER, THEY DUPLICATED PROBLEM, TOLD ME THAT THERE WAS A RECALL FOR THAT PROBLEM. GM CONTACTED AND INITIALLY CONFIRMED PROBLEM, NOW AFTER TWO WEEKS THEY ARE DENYING ANY PROBLEM EXIST ... *NM

AIR BAGS:FRONTAL
126,000 miJun 6, 2006CUMMING, GA
Crash1 injured

WHILE RUNNING AN ERRAND AT LUNCH AN 18 YR. OLD BOY CAME ACROSS 2 LANES OF TRAFFIC TO DO A U-TURN RIGHT IN FRONT OF ME. I WAS TRAVELING AT APPROX. 45-50 MILES AN HOUR WITH A GREEN LIGHT WHEN I HIT HIS SMALLER TRUCK HEAD ON. THE AIR BAGS DID NOT DEPLOY IN MY SILVERADO. THIS IS THE 2ND GM VEHICLE THAT I HAVE OWNED AND BEEN IN DURING A SERIOUS CRASH WHERE THE AIRBAGS DID NOT DEPLOY. SOMETHING NEEDS TO BE DONE ABOUT THIS! *NM

AIR BAGS:FRONTAL
91,000 miJan 16, 2005AUSTIN, TX
Crash1 injured

MY SON'S 2002 CHEVROLET EXTENDED CAB PU TRUCK WAS STRUCK IN THE DRIVERS SIDE DOOR, FORCED OFF THE ROAD, WENT HEAD FIRST THROUGH AN IRON 6' FENCE, DOWN A 7' EMBANKMENT AND STRUCK A STONE PILLAR HEAD ON AND HIS AIR BAD DID NOT DEPLOY. *NM

SERVICE BRAKES
205,000 miJan 16, 2019CHESAPEAKE, VA
Crash

WHEN WE BOUGHT TRUCK I CHECKED VIN AND ONLY THE TAILGATE RECALL CAME UP BUT LISTED MY TRUCK BEING A CHEVY 800 MODEL, WELL COUPLE WEEKS AGO OUR TRUCK WOULDN'T BRAKE WHILE PARKING MAKING A LEFT INTO A RESTAURANT AND THE TRUCK WOULDN'T STOP AND HIT THE RESTAURANT WINDOW!!! WHEN I CHECKED JUST OUR EXACT VEHICLE 15 PLUS RECALLS CAME UP WITH THIS PARTICULAR DEFECT LISTED, PLEASE HELP ADVISE. THANK THE PARKERD

STRUCTURE:BODY
98,000 miDec 30, 2017DUNNELLON, FL
Crash

I WAS DRIVING ON HWY 495 WHICH IS A CITY ROAD TOWARDS HWY 19 DRIVING APPROX 53 MPH IN CRYSTAL RIVER, FL. THE VECHILE AHEAD OF MY MINE WAS 3 CAR LENGTHS AHEAD WHEN I SAW THERE BRAKE LIGHTS ON, I APPLIED THE USUAL APPROPRIATE BRAKE PRESSURE WHICH IS NO HARDER OR SOFTER THEN ANY OTHER TIME. ONCE I SLOWED DOWN TO 40 MPH IN THE BACK PASSENGER SIDE REAR TIRE FELT LIKE IT EXPLODED AND HEARD A HUGE EXPLOSIVE TYPE SOUND AND ACTUALLY FELT THE ENTIRE BACK END OF MY SILVERADO LIFT UP AND SHIFT LEFTWARDS INTO THE OPPOSITE LANE CAUSING MY TRUCK TO ALSO GET STRUCK BY ANOTHER TRUCK CAUSING WHAT WAS A EXTREMELY WELL MAINTAINED TRUCK WITHOUT A SINGLE DING OR MECHANICAL ISSUES UNTIL THIS OCCURRED. I AM A ENGINEER AND HAVE NEVER WITNESSED A TIRE THAT LOOKED THE WAY THIS DID , BY SIMPLY DRIVING . I HAVE ALL RECORDS FOR MAINTAINCE,ROTATIONS ETC.. OVERALL I HAVE MADE MULTIPLE COMPLAINTS AND HAVE SPENT 3500 ON TIRES AND REPAIRS AND STILL THE TRUCK NEEDS 4500 MORE . I ALSO HAVE HAD TO REPLACE THE RIM THAT THE TIRE WERE ON AND THESE WERE THE RECOMMENDED TIRES FOR MY TRUCK.

SERVICE BRAKES
133,475 miOct 30, 2017SOUTH SAN FRANCISCO, CA
Crash

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN UNKNOWN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO STEWART CHEVROLET (780 SERRAMONTE BLVD, COLMA, CA 94014) WHERE THE CONTACT WAS INFORMED ABOUT AN UNKNOWN MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT BEING REPAIRED PER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 133,475. *TT CONSUMER STATED HE HAD A NUMEROUS CLOSE CALLS WITH THE BRAKES. HAD ONE ACCIDENT WHERE THEY FAILED TO DO THEIR JOBS. UPDATED 8/7/18*JB

SERVICE BRAKES
175,000 miOct 2, 2017NEW ALBANY, IN
Crash

THE ANTI-LOCK BRAKE SYSTEM ENGAGES AT SLOW SPEEDS CAUSING INABILITY TO STOP. THE ROAD SURFACE DOES NOT MATTER, WET, DRY, DIRT OR PAVED, IT IS A FAILING SYSTEM. THIS WAS A RANDOM PROBLEM, NOW IT HAPPENS ALL THE TIME. THE SYSTEM WILL MAKE A RATCHETING SOUND THEN A GRINDING BEFORE AS YOU COME TO A STOP. YOU HAVE TO BE READY TO LET OFF THE BRAKE AND REAPPLY PRESSURE HOPING IT WORKS. I LIVE IN A NEIGHBORHOOD WITH SMALL CHILDREN RUNNING AROUND EVERYWHERE. I WOULD HATE TO THINK WHAT WOULD HAPPEN IF THESE BRAKES FAILED ME WHEN I REALLY NEEDED THEM.

SERVICE BRAKES
182,000 miJun 13, 2016CLINTON, MS
Crash

1ST INCIDENT - VEHICLE IN MOTION AT LOW SPEED, ANTI-LOCK BRAKES ACTIVATE AND PREVENT VEHICLE FROM STOPPING, RAN INTO GARAGE DOOR 2ND INCIDENT - AFTER 1ST INCIDENT, CAR SHOP REPLACED ABS MODULE. SAME SITUATION. VEHICLE IN MOTION AT LOW SPEED, ANTI-LOCK BRAKES ACTIVATE AND PREVENT VEHICLE FROM STOPPING, RAN INTO CAR IN PARKING LOT.

SERVICE BRAKES
201,000 miSep 27, 2015FLORENCE, KY
Crash

BRAKES FAILED COMPLETELY. AFTER I FELT THE BRAKE PEDEL WAS NOT RIGHT I BACKED THE TRUCK INTO THE FRONT YARD, AND WHEN I TRIED TO STOP THERE WAS NO PEDEL AND THE TRUCK KEPT GOING AND HIT A TREE, LAWN BENCH,MISC. OBJECTS, AND STOPPED AFTER HITTING S RETAINING WALL. I ESTIMATE SEVERAL THOUSAND DAMAGE DONE. I WAS TOLD THE BRAKE LINES WERE RUSTED.

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