TroubleCAR
53
Trouble

2003 Chevrolet Silverado 1500

Complaints: 803Avg mileage: 87,042 miSince: Feb 2003
CrashFire13 injured

Problem Areas

Service Brakes
273
Electrical System: Instrument Cluster/Panel
105
Service Brakes, Hydraulic
102
Electrical System
85
Steering
39
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
27
Vehicle Speed Control
26
Foundation Components: Hoses, Lines/Piping, and Fittings
19
Fuel/Propulsion System
18
Air Bags
17

Complaints Over Time

Recent Complaints

SERVICE BRAKES
120,000 miOct 4, 2017PLAISTOW, NH
Crash1 injured

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. AN UNKNOWN INJURY WAS SUSTAINED TO THE DRIVER OF THE OTHER VEHICLE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO APPROVED AUTO (17 DANVILLE RD, PLAISTOW, NH 03865) WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

AIR BAGS
103,000 miJun 5, 2017THORTON, CO
Crash1 injured

TL* THE CONTACT OWNED A 2003 CHEVROLET SILVERADO 1500. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH A SEMI TRUCK. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER STATED THAT THE CRASH DID NOT FIT THE QUALIFICATIONS FOR AIR BAG DEPLOYMENT. THE DRIVER SUSTAINED NECK INJURIES AND FRACTURES IN THE MIDDLE AND LOWER PORTIONS OF THE BACK, WHICH REQUIRED MEDICAL ATTENTION AND SURGERY. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

VEHICLE SPEED CONTROL
160,000 miMar 2, 2015YUCCA VALLEY, CA
Crash2 injured

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND SURGED FORWARD. THE VEHICLE CRASHED INTO A PILE OF BRICK BOULDERS. THE DRIVER SUFFERED INJURIES TO THE BACK SHOULDERS, AND NECK. THE THREE YEAR OLD PASSENGER IN THE REAR PASSENGER SEAT SUFFERED AN INJURED BACK. MEDICAL ATTENTION WAS NOT RECEIVED AND A POLICE REPORT WAS FILED. AN INVESTIGATOR WAS SENT TO THE HOME TO EXAMINE THE VEHICLE, BUT COULD NOT LOCATE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000. ..UPDATED 11/21/16 *BF UPDATED 03/07/17*LJ UPDATED 9/27/2017*CN

ELECTRICAL SYSTEM
250,000 miMay 16, 2014MINEOLA, TX
Crash1 injured

VEHICLE WAS ON CRUISE CONTROL PRIOR TO ACCIDENT, I LOST CONSCIOUSNESS & DO NOT REMEMBER ANYTHING ABOUT THE CRASH EARLY ON. WAS INFORMED THE VEHICLE ROLLED FRONT TO REAR 1 1/2 TO 2 1/2 TIMES, PRIOR TO COMING TO REST ON ITS TOP. THE VEHICLE WAS A TOTAL LOSS DUE TO THIS ACCIDENT. I SPENT 3 DAYS IN ICU AND AM NOW RECUPERATING AT HOME. NO AIRBAGS DEPLOYED DUE TO THIS ACCIDENT . THE VEHICLE WAS A TOTAL LOSS DUE TO THE ACCIDENT. *TR

AIR BAGS
53,000 miJan 13, 2012PINE GROVE, CA
Crash2 injured

HIT IN REAR OF DRIVER SIDE CORNER OF BED AND SENT TO ONCOMING TRAFFIC HITTING ANOTHER VEHICLE WITH FRONT OF TRUCK THEN ROLLING SEVERAL TIMES BEFORE HALTING TO A STOP. HIGHWAY PATROL REPORT TAKEN. *TR

AIR BAGS:FRONTAL
128,500 miDec 22, 2009BOTHELL, WA
Crash1 injured

2003 CHEVY SILVERADO 1500 4-WD, SPUN IN "BLACK ICE", THEN STRUCK CONCRETE HIGHWAY BARRIER HEAD-ON AND "SQUARE" AT APPROX 50-MPH. FRONT END OF TRUCK WAS CRUSHED BACK APPROX 14-INCHES. DRIVER'S SIDE AIR BAG DID NOT DEPLOY, WITH THE RESULT THAT FACE STRUCK STEERING WHEEL, PRODUCING DEGLOVEMENT OF NOSE ON LEFT SIDE. LEFT KNEE STRUCK SWITCH ARRAY TO LOWER LEFT OF STEERING WHEEL. DRIVER WAS WEARING SEAT BELT. DRIVER TAKEN BY AMBULANCE TO NEAREST HOSPITAL FOR TREATMENT. ATTEMPTS TO DISCUSS PROBLEM WITH CHEVROLET DEALERSHIP (BIDDLE CHEVROLET, BOTHELL, WASHINGTON) HAVE BEEN NEITHER PRODUCTIVE OR SATISFYING. *TR

AIR BAGS:FRONTAL
Jan 7, 2005GLEN, WV
Crash3 injured

WHILE DRIVING 35 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY, AND BOTH FRONTAL AND REAR SEAT BELTS FAILED TO LOCK. DRIVER AND TWO PASSENGERS SUSTAINED MINOR INJURIES, AND WERE TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. *AK

SERVICE BRAKES
121,000 miJan 4, 2017LIBERTY, NC
Crash

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. UPDATED 03/16/17*LJ THE CONSUMER STATED THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE PERSISTED. UPDATED 08/30/2017*JS

SERVICE BRAKES
108,000 miApr 3, 2016GRAND BLANC, MI
Crash

2003 CHEVROLET SILVERADO PICKUP TRUCK. COMPLETE 100% BRAKE FAILURE, NO BRAKES WHATSOEVER. DUE TO BRAKE LINE CORROSION. CRASH OCCURRED. LUCKILY, NO ONE WAS INJURED. TRUCK HAD RECENTLY BEEN IN FOR ROUTINE MAINTENANCE AND INSPECTION 3 MONTHS PRIOR. DEALER SERVICE DEPT. DID NOT REPORT PRESENCE OF CORRODED BRAKE LINES HOWEVER OTHER THINGS WERE REPORTED AND I AUTHORIZED FIXING. SINCE THIS IS KNOWN INCIDENT I THINK THAT THIS SHOULD BE A NOTIFICATION TO OWNERS. I AM LUCKY NO ONE WAS HURT AND I CAN'T IMAGINE IF I WAS ON A FREEWAY OR OTHER AREA WHERE WORSE THINGS WOULD HAVE OCCURRED. AFTER THE COLLISION DAMAGE I AM HAVING ALL BRAKE LINES REPLACED AT MY COST. VEHICLE WAS TRAVELING ON A CITY STREET, TRAVELING ABOUT 35MPH, I STEPPED ON THE BRAKES FOR A ROUTINE STOP AND THE BRAKE PEDAL WENT TO THE FLOOR. NO BRAKE PRESSURE AT ALL. I COULD NOT CHANGE LANES DUE TO OTHER TRAFFIC. NOT ENOUGH TIME TO REACT TO GET TO EMERGENCY BRAKE. I REAR ENDED THE CAR IN FRONT OF ME.

SERVICE BRAKES
93,000 miApr 2, 2016STROUDSBURG, PA
Crash

WHILE DRIVING AT A SPEED OF APPROXIMATELY 20 MILES AND HOUR I HAD A COMPLETE FAILURE OF THE BRAKE SYSTEM, WHIT THE BRAKE PEDAL GOING COMPLETELY TO THE FLOOR. THIS CAUSED ME TO HAVE AN ACCIDENT AND I REAR ENDED ANOTHER PICKUP TRUCK AND WAS ONLY ABLE TO STOP THE CAR BY APPLYING THEW EMERGENCY RAKEAKE. INSPECTION BY THE INSURANCE ADJUSTER AND THE BODY SHOP SHOWED THE BRAKE LINES COMPLETELY RUSTED OUT. THE TRUCK PASSED STATE INSPECTION THE DAY BEFORE. AN INTERNET SEARCH SHOW THAT THIS WAS A SAFETY PROBLEM (RUSTING) WHICH GM CONVINCED THE NHSTA WAS NOT A DEFECT AND DID NOT NEED A RECALL. THE LEAST THAT SHOULD HAVE BEEN DONE WAS THAT OWNERS SDHOULD HAVE BEEN INFORMED. ALSO CONTRARY TOI WHAT GM SAYS IT RESULTED IN COMPLETE BRAKE LOSS...NOT PARTIAL.

SERVICE BRAKES
92,000 miAug 28, 2015HYDE PARK, MA
Crash

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES AND FUEL LINES WERE RUSTED, AND NEEDED TO BE REPLACED. THE FRONT PASSENGER SIDE BRAKE LINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. MA 10/14 *CN

SERVICE BRAKES
65,000 miJun 29, 2015E SANDWICH, MA
Crash

NO WARNING!!!(SOFT BRAKES OR DASHBOARD LIGHTS), TRUCK BRAKES COMPLETELY FAILED IN TRAFFIC! AFTER STOP LIGHT, IN SLOW MOVING TRAFFIC. SILVERADO CRASHED INTO SMALL CAR AND THEN, THAT CAR INTO ANOTHER. NO INJURIES, MINOR DAMAGE. I LOVED THIS TRUCK. I HAVE A FOLDER AN INCH THICK ON THIS VEHICLE'S MAINTENANCE! NEVER HAS IT'S SERVICE BEEN IGNORED! CHEVY SHOULD BE ACCOUNTABLE FOR THIS CATASTROPHIC FAILURE OF BRAKE SYSTEM. I WOULD NEVER BUY ANOTHER. EXTREMELY DISAPPOINTED WITH THE RIDICULOUSLY CHEAP PARTS USED. MADE IN USA, CHEVY TOUGH!!!! WHAT A BAD JOKE!

SERVICE BRAKES
144,000 miFeb 28, 2015HADLEY, MA
Crash

AS LUCK WOULD HAVE IT, I HAD JUST LEFT A VERY BUSY HIGHWAY AND PULLED INTO A PARKING LOT WHEN MY BRAKES FAILED COMPLETELY. THE BRAKE PETAL WENT DOWN TO THE FLOOR AND RATHER THAN RISKING A COLLISION WITH ANY CARS OR PEOPLE, I DROVE INTO A SNOW BANK. WHEN I GOT OUT OF THE TRUCK TO LOOK FOR THE PROBLEM, THE METAL BRAKE LINE HAD SPLIT AND WAS LEAKING FLUID. WHEN THE BRAKES FAIL ON YOUR CAR, IT ALWAYS HAPPENS WHEN YOU NEED THEM LEAVING YOU TO MAKE SPLIT SECOND DECISIONS, AND IN MY CASE THAT CONSISTED ENTIRELY OF NAVIGATION AS THERE WAS NO TIME TO THINK ABOUT USING THE EMERGENCY BRAKE. I CAN ONLY IMAGINE THE POSSIBLE OUTCOMES IF THIS HAD HAPPENED AN HOUR BEFORE OR AFTER WHILE DRIVING ON THE HIGHWAY OR FREEWAY. MY TRUCK IS WELL MAINTAINED, AND IS FREQUENTLY SERVICED BY A CHEVROLET DEALER WHERE I ALWAYS HAVE ANYTHING REPAIRED THAT THEY SUGGEST FIXING. AS THIS TRUCK CARRIES BOTH FAMILY AND EMPLOYEES, SAFETY IS OF THE UTMOST IMPORTANCE AND THIS IS A FRIGHTENING PROBLEM THAT SHOULD RESULT IN A RECALL. I AM HAVING ALL OF THE BRAKE LINES REPLACED TODAY...IT IS GOING TO COST ME ALMOST $2000 AND THAT IS BECAUSE MY CHEVROLET DEALER IS NOT CHARGING ME FOR THE TOW, OR LABOR. *TR

SERVICE BRAKES
103,000 miFeb 12, 2015LIVONIA, MI
Crash

ATTEMPTED TO STOP VEHICLE, BRAKES FAILED (LATER FOUND TO BE DUE TO CORROSION) CRASHED INTO GARAGE. *TR

SERVICE BRAKES
91,300 miOct 12, 2014BRISTOL, PA
Crash

UPON TRYING TO STOP FOR TRAFFIC LIGHT TURNING RED A RIGID BRAKE LINE UNDER DRIVER SEAT BURST OPEN AND BRAKE PEDAL IMMEDIATELY WENT TO THE FLOOR PAN AND TRUCK WOULD NOT STOP, IT WAS RUSH HOUR AND OTHERS TRYING TO AVOID ME RUNNING THE RED LIGHT GOT IN AN ACCIDENT. MY TRUCK CONTINUED TO ROLL AS I STEERED TO THE SHOULDER ENGINE RUNNING THE ENTIRE TIME. ONCE I WAS SAFELY IN SHOULDER OF 4 LANE ROAD I USED E-BRAKE TO BRING TRUCK TO A HALT, AS MY BRAKE PEDAL WAS IN EFFECTIVE AT STOPPING MY TRUCK, GM SAYS MY BRAKE SYSTEM IS INDEPENDENT AND IF (A) LINE IS LOST THE OTHER WILL OFFER HALF THE BRAKING OF THE AUTO, THIS IS NOT TRUE, I LOST A BRAKE LINE, NOT MORE THAN 1 AND MY TRUCK HAS NO BRAKES AT ALL. EITHER I HAVE A UNIQUE TRUCK, I'M 2ND OWNER N BOUGHT IN 05 WITH 30K ON IT , OR GM IS MISTAKEN IN THE BRAKE DESIGN CAUSE 1 LINE FAILURE YEILDS NO BRAKES AT ALL. I THINK IF OUR CORPORATIONS CAN'T OR WON'T FOR THE SAKE OF ALMIGHTY DOLLAR DO THE RIGHT THING AND PUT OR USE BETTER MATERIALS, THEN YOU FOLKS NEED TO REQUIRE IT OR THAT THEY THE COMPANY RESPONSIBLE PAYS FOR REPAIRS AND LOSSES. SINCE WHEN IS IT EXCEPT ABLE TO BUILD SUCH A CRITICAL COMPONENT TO ONLY LAST 5-10 YRS. AND YOU FOLKS ALLOW THEM GET AWAY WITH IT. SO THE CONSUMER IS SCREWED, SO NOW WHEN FORD, DODGE, NISSAN, TOYOTA, MAZDA, N OTHERS DO THE SAME WE KNOW WE CAN'T LOOK TO NHTSA TO SAFEGUARD OUR KIDS OR OUR INVESTMENT OR OUR SAFETY. *TR

SERVICE BRAKES
128,650 miSep 18, 2014FAIRDALE, KY
Crash

JUST LEAVING HOME TO GO LOOK AT SOME PARTS FOR A POLE BARN AND LEFT DRIVEWAY WENT TO STOP SIGH , I PROCEEDING TO GO DOWN MITCHELL HILL RD AND ON THE SECOND TURN NO BRAKES , LUCKILY I HAVE SOME EXPERIENCE IN THIS AREA AND INSTANTLY APPLIED MY EMERGENCY BRAKE AND PUT TRUCK INTO LOWER GEAR . THIS WAS ENOUGH TO SLOW ME DOWN SO I DIDN'T GO OVER THE GUARD RAIL BUT DID HIT IT ROUGHLY . I MADE IT TO THE BOTTOM AND COASTED TO A STOP . GOT OUT AND LOOKED UNDER HOOD AND TRUCK TO FIND BRAKE FLUID WAS POURING ON TO THE GROUND. I HAD IT TOWED HOME . UPON FURTHER INSPECTION I LOCATED THE CAUSE OF BRAKE FAILURE WAS DUE TO BRAKE LINES BROKE DUE TO HEAVY RUST ALL OVER THEM .. NOW I DO A LITTLE RESEARCH ONLINE FOR REPLACEMENT PARTS AND FIND OUT THAT THIS IS A SERIOUS ISSUE WITH MANY OWNERS OF CHEVROLET SILVERADO'S . WHY HASN'T THEIR BEEN A RECALL . WHY IS BECAUSE OF THE AMOUNT OF MONEY INVOLVED AND GM DOESN'T WANT TO PAY . SO SOMEONE ELSE WILL BE PAID , BUT NOT THE OWNERS . OR A FATALITY WILL HAVE TO OCCUR FOR SOMEONE TO MAKE A DECISION . THAT'S THE WORLD WE LIVE IN NOW ! SAD BUT TRUE . *TR

SERVICE BRAKES
126,000 miAug 29, 2014DENVER, NC
Crash

GOING OUT OF DRIVE BRAKE PEDAL WENT TO FLOOR. LATER TURNED OUT TO BE A BRAKE LINE RUPTURED FROM BEING CORRODED. TRUCK ROLLED BACKWARDS AND STRUCK A TREE CAUSING MINOR DAMAGE TO THE BUMPER. NOT REPORTED TO INSURANCE BECAUSE DEDUCTIBLE HIGHER THAN DAMAGE. THIS FAILURE OF THE BREAK LINE HAPPENED ONCE BEFORE IN 10/2009. LUCKILY NO INJURIES BUT THE NUMBER OF THESE INCIDENTS POINT TO A HAZARDOUS FLAW THAT GM SHOULD ADDRESS. *TR

SERVICE BRAKES
88,000 miMay 23, 2014PHILADELPHIA, PA
Crash

WHILE DRIVING HOME ON 5/1/2014 TRAFFIC STOPPED SHORT. I HIT THE BRAKES TO STOP. THE TRUCK STOPPED OK. TRAVELED ABOUT ANOTHER 2 BLOCKS AND WHEN I HIT THE BRAKE PEDEL TO STOP. IT WENT TO THE FLOOR AND I AD NO BRAKES. I HIT THE BACK OF ANOTHER CAR DUE TO NOT BEING ABLE TO STOP, AFTER THE TRUCK WAS TOWED TO REPAIR SHOP IT WAS FOUND TO HAVE RUSTED, BROKEN BRAKE LINE. THIS CAUSED THE TRUCK NOT TO STOP. THE INSURANCE COMPANY WOUND UP TOTALING THE TRUCK DUE TO THE DAMAGE. *TR

SERVICE BRAKES
81,232 miJun 25, 2013BURLINGTON TWP, NJ
Crash

IN BUMPER TO BUMPER TRAFFIC FOR APROX 4 MINS AND STOPPING AND STARTING HIT THE BRAKES , PEDDLE GOES TO FLOOR HITTING CAR IN FRONT OF ME BECAUSE NO BRAKES. AFTER ACCIDENT POLICE OFFICERS NOTICED FLUID COMING FROM UNDER TRUCK, CALLED FOR A TOW TRUCK BECAUSE NO BRAKES AT ALL, WHEN ON TOW TRUCK{ FLAT BED} THEY SAW THAT BRAKES LINES THAT RUN ALONG FRAME WERE TOTALLY ROTTED OUT AND POPPED CAUSING THIS ACCIDENT. TRUCK AT THE SHOP AS WE SPEAK GETTING ALL NEW LINES INSTALLED AT THE COST OF 1000.00. ALWAYS BOUGHT A AMERICAN VEHICLE ALL MY LIFE 55YRS BUT WHEN I GET THIS BACK IT WILL BE FOR SALE....NEVER AGAIN WILL I BUY A CHEVY OR ANY OTHER AMERICAN MADE VEHICLE.....I BEEN A UNION PIPEFITTER 40 YRS 3RD GENERATION,,,,,AND WILL BE SPREADING THE WORD..................... *TR

SERVICE BRAKES
78,696 miDec 2, 2012HIGH POINT, NC
Crash

APPLICATION OF BRAKES UPON SLOW DOWN OF GETTING OFF OF EXIT RAMP WAS SOFT AND FARTHER THEN NORMAL. 3 OR 4 APPLICATIONS FOR TURNS SEEMED OK. FINAL APPLICATION TO TURN INTO PROPERTY HAD BRAKE FAIL APPEAR AND BRAKE GO TO FLOOR AND VEHICLE NOT SLOW QUICKLY ENOUGH AND TRUCK RUNNING INTO MY FENCE SCRAPPING THE SIDE OF MY TRUCK DOWN FENCE. UPON INSPECTION FOUND RESERVOIR EMPTY AND FLUID LEAKING FROM RUPTURED RUSTED LINE ON LEFT SIDE OF VEHICLE AT DRIVERS DOOR. INSPECTION FOUND MANY AREAS OF THE LINES BADLY RUSTED. *TR

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