TroubleCAR
58
Trouble

2011 Dodge Grand Caravan

Complaints: 529Avg mileage: 83,170 miSince: Mar 2011
1 deathCrashFire17 injured

Problem Areas

Electrical System
326
Fuel/Propulsion System
127
Engine
92
Power Train
41
Unknown or Other
40
Electronic Stability Control (Esc)
26
Service Brakes
25
Air Bags
19
Vehicle Speed Control
14
Steering
14

Complaints Over Time

Recent Complaints

AIR BAGS
19,000 miAug 6, 2013DUNELLEN, NJ
1 deathCrash1 injured

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONSCIOUSNESS DUE TO A MEDICAL ISSUE. THE VEHICLE VEERED OFF THE ROADWAY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE DRIVER SUSTAINED BRUISES TO THE BODY FROM THE SEAT BELT WEBBING. THE FRONT SEAT PASSENGER WAS KILLED ON IMPACT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

SERVICE BRAKES
138,000 miSep 12, 2019JACKSONVILLE, AL
Crash1 injured

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DID NOT RESPOND APPROPRIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, BUT THE VEHICLE STILL FAILED TO RESPOND. AS A RESULT, THE DRIVER REAR ENDED ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A SORE ANKLE, WHICH WAS EXAMINED BY A MEDIC, BUT THERE WERE NO SERIOUS INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE SUSTAINED FRONT END DAMAGE, BUT WAS NOT DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

AIR BAGS
100,000 miApr 29, 2019LAS VEGAS, NV
Crash1 injured

2011 DODGE GRAND CARAVAN WAS BEING DRIVEN FROM LAS VEGAS TO LOMA LINDA CALIFORNIA DOWN SOUTH I-15 NEAR BARSTOW CALIFORNIA AT 70 MILES PER HOUR AROUND 2:30PM ON A MONDAY AFTERNOON APRIL 15,2019. HE WAS HIT IN THE REAR PASSENGER SIDE OF THE VEHICLE. SENT VEHICLE ROLLING DOWN THE HIGHWAY AND OFF THE HIGHWAY DOWN AN EMBANKMENT INTO A FENCE. THE VEHICLE CAME TO REST ON THE DRIVERS SIDE. NONE OF THE AIRBAGS DEPLOYED! MANY OF THE WINDOWS WERE BROKEN OUT. WITH THE FORCE OF THE ROLLOVER CRASH THE FRONT WINDSHIELD WAS SMASHED IN. NONE OF THE AIRBAGS DEPLOYED ANYWHERE IN THE VEHICLE. THE FRONT DRIVERS DOOR WAS ALSO BROKEN AT THE DOOR FRAME. MY CONCERN IS THAT THE AIRBAGS SHOULD HAVE DEPLOYED DUE TO THE FORCE OF THE ROLL OVER SEVERAL TIME AND DOWN AN EMBANKMENT.

AIR BAGS
60,000 miJul 31, 2013CHEHALIS, WA
Crash2 injured

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND BACK INJURIES, AND WAS TRANSPORTED TO THE HOSPITAL. THE FRONT PASSENGER SUSTAINED WHIPLASH INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.

AIR BAGS
10,200 miDec 2, 2011COPPERAS COVE, TX
Crash1 injured

MY VEHICLE WAS TRAVELING AT APPROX 30 MPH WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF MY VEHICLE RESULTING IN A SIDE IMPACT. PASSENGER SIDE AIRBAG DEPLOYED BUT NOTHING OR NO ONE WAS IN THE PASSENGER SEAT. *TR

ELECTRICAL SYSTEM
94,000 miNov 3, 2015CLARKSVILLE, TN
Fire2 injured

FUEL PUMP WOULDN'T DISENGAGE CAUSING ME TO KEEP TAKING OUT FUSE WHICH BURNED MY THUMBS. WON'T START AT ALL NOW. SHUT OFF TWO TIMES WHILE DRIVING ON STREET ALMOST CAUSING ACCIDENTS BOTH TIMES

AIR BAGS
40,000 miDec 23, 2018SUMTER, SC
Crash

WHILE DRIVING THROUGH A ROUNDABOUT AT APPROXIMATELY 25 MPH, THE VEHICLE WAS HIT ON THE RIGHT SIDE REAR SLIDING DOOR BY ANOTHER VEHICLE. TWO OF MY CHILDREN WERE IN THE SECOND ROW SEATS. THE RIGHT SIDE DOOR WAS CRUSHED AND THE GLASS WAS SHATTERED AND PROJECTED THROUGH THE VAN TO THE LEFT SIDE. THE SIDE CURTAIN AIR BAGS NEVER DEPLOYED. THE AIR BAG LIGHT WAS NOT ON, SO THERE WAS NO INDICATION OF A FAULT. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE ADDRESSED.

FUEL/PROPULSION SYSTEM
Aug 8, 2018PINGREE, ID
Crash

VEHICLE WHILE DRIVING LOSES POWER MOTOR SHUTDOWN DUE TO FUEL PUMP MODULE WILL NOT START ON TURN OF THE KEY TILL THE SECOND OR THIRD TRY LOSS OF STEERING AND BREAKS

VEHICLE SPEED CONTROL
Oct 6, 2014SHAWANO, WI
Crash

LETTER FROM SENATOR ON BEHALF OF CONSTITUENT RE 2011 GRAND DODGE GRAND CARAVAN. *SMD THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED, WHEN SHE APPLIED THE BRAKE, AT 15 MPH. SHE CRASHED INTO HER NEIGHBOR'S GARAGE. *JB

AIR BAGS
46,000 miFeb 4, 2014MALONE, NY
Crash

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE DROVE OVER A SHEET OF ICE CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE ROLLED ONTO THE PASSENGER SIDE AND CONTINUED SLIDING UNTIL IT WENT INTO A DITCH. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 46,000.

ELECTRICAL SYSTEM
Jun 16, 2023Cincinnatus, NY
Fire

My van caught fire. Randomly after not being driven for more than 15 hours. The investigator says it is believed to be the inverter in the back drivers side panel under the cup holders which short circuited and caught fire which engulfed my entire vehicle in a mater if 40 minutes while waiting for the fire department to arrive. The van is obviously a goner. Burnt to a crisp along with all of our DeWalt power tools batteries fishing poles tackle chainsaw and 4 brand new car seats that were just purchased with the last 2 months. Along with cracking all the windows on that side of my home due to the heat from the blaze...

ENGINE
130,000 miJun 24, 2021Guntersville, AL
Fire

The contact owned a 2011 Dodge Grand Caravan. The contact stated while driving at 65 mph, the vehicle stalled. The contact was able to pull off to the side of the road where she saw smoke emerging from the front of the vehicle. Upon exiting the vehicle, the contact opened the hood to see the fire behind the engine. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was towed to an impound lot. The contact has not notified a local dealer. The vehicle has not been diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was 130,000.

ENGINE
132,000 miOct 23, 2019CLAYTON, WI
Fire

TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT WOULD NOT START AND THE BRAKE WARNING INDICATOR ILLUMINATED. A BYSTANDER ASSISTED WITH JUMPSTARTING THE VEHICLE. THE CONTACT NOTICED AN ABNORMAL POPPING NOISE AND, WITHIN SECONDS, FLAMES APPEARED UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE CONTACT CALLED HER INSURANCE COMPANY TO HAVE THE VEHICLE INSPECTED, BUT WAS INFORMED THAT HER INSURANCE COVERAGE HAD EXPIRED. THE HOOD AND DRIVER'S SIDE OF THE VEHICLE WERE DAMAGED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.*DT*DT *TR

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
105,703 miJun 22, 2018TABERNACLE, NJ
Fire

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL ODOR AND THE BRAKES SEIZED WHILE DRIVING VARIOUS SPEEDS. UPON INSPECTION, THE CONTACT NOTICED THAT THE PASSENGER SIDE BRAKE CALIPER WAS SMOKING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC AND THE CALIPERS WERE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,703. THE VIN WAS NOT AVAILABLE.

ENGINE
140,000 miJan 24, 2018DETROIT, MI
Fire

TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE PARKED, THE VEHICLE CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

ELECTRICAL SYSTEM
29,119 miOct 26, 2017KENNEDY SPACE CENTER, FL
Fire

FRIDAY MORNING (OCT 20, 2017) VEHICLE WAS DRIVEN MOMENTARILY, THEN IMMEDIATELY PARKED BECAUSE THE ENGINE LIGHT WAS ON. VEHICLE WAS NOT MOVED, STARTED, OR KEY CYCLED AFTER IT WAS PARKED. THEN ON TUESDAY (OCT 24, 2017) AROUND 8:18 AM, SMOKE AND THEN FLAMES WERE VISIBLE COMING FROM THE ENGINE COMPARTMENT, LEFT SIDE. LEFT TIRE/BRAKES NOT INVOLVED. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

ELECTRICAL SYSTEM
66,550 miJun 12, 2017SCHENECTADY, NY
Fire

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, SHE HEARD CLICKING AND POPPING NOISES COMING FROM THE FRONT DRIVER'S SIDE DOOR AND NOTICED SMOKE. THE FRONT DRIVER'S SIDE DOOR CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE MANUFACTURER SENT AN INDEPENDENT INSPECTOR TO INVESTIGATE THE INCIDENT AND ULTIMATELY STATED THAT CHRYSLER HAD NO RESPONSIBILITY FOR THE FIRE. THE CAUSE OF THE FIRE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT'S INSURANCE COMPANY STATED THAT THEY WOULD ATTEMPT TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,550. *TT *JS

ELECTRICAL SYSTEM
Mar 8, 2017POTWIN, KS
Fire

TL* THE CONTACT OWNED A 2011 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS INSPECTED. THE INSPECTOR DID NOT FIND A DEFECT WITH THE VEHICLE. THE VEHICLE WAS ALSO INSPECTED BY THE FIRE DEPARTMENT WERE IT WAS DETERMINED THAT THE CAUSE WAS A DEFECT IN THE REAR PASSENGER WINDOW. THE FAILURE MILEAGE WAS UNKNOWN.

ELECTRICAL SYSTEM
86,499 miMar 31, 2016CHRISTIANSBURG, VA
Fire

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING ODOR IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,499. PARTS DISTRIBUTION DISCONNECT.

ELECTRICAL SYSTEM
31,000 miJul 6, 2015AUSTINTOWN, OH
Fire

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, BURNING FUMES EMITTED INSIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

Other Grand Caravan Years

Other Dodge Models