TroubleCAR
51
Trouble

2016 Dodge Grand Caravan

Complaints: 955Avg mileage: 67,873 miSince: Apr 2016
CrashFire11 injured

Problem Areas

Electrical System
301
Unknown or Other
231
Power Train
206
Structure:Body
195
Engine
78
Fuel/Propulsion System
25
Body: Door
24
Air Bags
21
Seats
20
Vehicle Speed Control
14

Complaints Over Time

Recent Complaints

AIR BAGS
135,000 miMar 17, 2021MIDDLE BROOK, MO
Crash1 injured

TL* THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT 60 MPH, A DEER JUMPED IN FRONT WHICH RESULTED IN THE VEHICLE BECOMING DESTROYED. UPON IMPACT TO THE FRONT END OF VEHICLE, NO AIR BAGS DEPLOYED IN VEHICLE. THE CONTACT SUFFERED FROM WHIPLASH AND MEDICAL TREATMENT WAS NEEDED. NO POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A COLLISION CENTER (KEVIN BALL AUTO BODY 100 E WOODLAWN DR, LEADINGTON, MO 63601 (573) 431-2767). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. *LN Consumer claim number for State Farm is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

STRUCTURE:BODY
65,000 miFeb 3, 2021SARASOTA, FL
Crash1 injured

MY HOOD FLEW OPEN WHILE DRIVING ON THE HIGHWAY, AND I CHECKED THE NHTSA SITE AND SEE THERE WAS A RECALL FOR THE HOOD LATCHES, BUT APPARENTLY NOT FOR

VEHICLE SPEED CONTROL
73,000 miSep 9, 2020GILLETT, WI
Crash1 injured

WHEN APPROACHING A RED LIGHT GOING SLOW SPEED AND SLOWING DOWN, CAR SUDDENLY ACCELERATED AS IF IT WAS REGAINING CRUISE CONTROL SPEED, THEREFORE SLAMMING INTO THE CAR IN FRONT OF ME. PRESSING ON BREAK DID NOT HELP. IS THIS A RECALL ISSUE? I SEE OTHERS ON HERE WITH SAME ISSUE. I RECEIVED A CITATION. CAR WAS TOTALED. THIS IS NOT RIGHT.*DT*JB

AIR BAGS
42,000 miAug 16, 2017KNOXVILLE, TN
Crash1 injured

TL* THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT CRASHED INTO A TREE TO AVOID CRASHING INTO ANOTHER VEHICLE. THE SIDE CURTAIN AIR BAGS DEPLOYED, BUT THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK PAIN, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO CEDAR BLUFF TOWING COMPANY OF KNOXVILLE, TENNESSEE. CHRYSLER DODGE JEEP OF LENOIR CITY, TENNESSEE WAS CONTACTED BY EMAIL ABOUT THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 42,000.

AIR BAGS
130,000 miJun 7, 2024Eagan, MN
Crash

The contact owned a 2016 Dodge Caravan. The contact stated that while her son was drunk driving and passed out at an undisclosed speed, the vehicle crashed into a sign and a guardrail causing the vehicle to flip over and come to a stop at a ditch. The contact stated the vehicle was in a previous collision where the air bags deployed and had to be replaced. The contact stated during this collision the police report confirmed the steering wheel, driver's knee and passenger dash air bags did not deploy. The contact sustained minor injuries that required medical treatment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was totaled. The failure mileage was approximately  130,000.

SEAT BELTS
Oct 28, 2023Bullhead City, AZ
Crash

Intersection car collision. Seatbelt almost broke out of the holder. It could have cost me my life.

AIR BAGS
Jun 5, 2022St Charles, KY
Crash

I hit a deer; air bag light came on but the air bags did not deploy.

AIR BAGS
25,000 miJun 3, 2021Westby, WI
Crash

The contact owned a 2016 Dodge Grand Caravan. The contact stated that while driving at 70 mph, the vehicle crashed into an animal and the airbags failed to deploy. Van rolled after about 100 feet it stopped. No police report was filed. The vehicle was towed to a body shop where it was undetermined why the airbags failed to deploy. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000. The VIN was not provided.

VISIBILITY/WIPER
May 18, 2021PIPE CREEK, TX
Crash

I was rear-ended and the windshield on the drivers side come loose from the adhesive that holds it in. the windshield is not damaged but water comes into my vehicle now that the adhesive has failed.

EXTERIOR LIGHTING
59,800 miJan 11, 2019WARREN, MI
Crash

I HAD SOMEONE RUN A REDLIGHT & HIT MY RIGHT SIDE QUARTER PANEL BEHIND THE TIRE JUST BEFORE THE DOOR. MY RIGHT HEADLIGHT LENSE WAS CRACKED IN THE PROCESS. THE BODY SHOP TOLD ME IT'S DEFECTIVE PRIOR TO YOUR ACCIDENT BECAUSE IT'S NOT EVEN SEALED. I WAS TOLD TO CHECK IF THERE'S A RECALL. WETHER IT IS OR NOT IT'S STILL THE FAULT OF CHRYSLER'S & I HAVE MOISTURE INSIDE IT NOW. IS THIS SOMETHING YOU WILL FIX FOR ME? CAN'T REMEMBER ACTUALL MILEAGE BUT FIFTY NINE THOUSAND SOMETHING. ALSO CAN'T REMEMBER EXACTLY WHAT DATE. NOVEMBER 2018

ELECTRONIC STABILITY CONTROL (ESC)
100,100 miNov 12, 2018BETHEL, OH
Crash

THE VEHICLE IS 2 YEARS OLD I HAVE OWNED FOR 7 MONTHS. I START THE CAR IT WILL NOT GO INTO GEAR. I SHUT THE CAR OFF THE MOTOR KEEPS RUNNING. THEN IT WILL GO IN GEAR AND MOVE BY ITSELF.

STRUCTURE:BODY
64,000 miSep 26, 2018LAKE JACKSON, TX
Crash

I PUT THE VAN IN PARK. GOT OUT TO WALK AROUND AND GET A CAR SEAT & THE VAN STARTED MOVING IN REVERSE (BACK UP CAMERA WAS NOT ON) SO I KNOW I PUT IT IN PARK. THE VAN HIT ANOTHER CAR BESIDE ME AND IF I WAS NOT ABLE TO STOP IT IN TIME IT WOULD'VE HIT MY APARTMENT COMPLEX BECAUSE IT WAS MOVING FAST ENOUGH TO GO OVER THE CURB BY ITSELF! I WATCH MULTIPLE KIDS ON A DAILY BASIS INCLUDING MY OWN AND THIS IS NOT SAFE! THIS SITUATION COULD'VE ENDED WAY WORSE!

STRUCTURE:BODY
2,000 miJun 8, 2016CHICAGO, IL
Crash

I WAS DRIVING AT 2 OR 3 MPH IN HEAVY TRAFFIC ON A CITY STREET AND THE CAR ACCELERATED WHEN I TOUCHED THE BRAKE. PRESSURE ON THE BRAKE PEDAL WOULD NOT STOP THE VEHICLE AND IT CRASHED INTO THE CAR AHEAD, PUSHING IT INTO THE SECOND CAR AHEAD. EVENTUALLY THE RPMS DROPPED AFTER THE COLLISION. FAULT CODE SHOWED HEADLAMP MODULE (TIPM)

ENGINE
Jul 27, 2021North Bergen, NJ
Fire

V1 was parked for at least 12 hours and vehicle engine compartment fire .

ELECTRICAL SYSTEM
54,727 miSep 15, 2020WESTLAND, MI
Fire

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, WHEN SHE STARTED TO SMELL SOMETHING BURNING INSIDE OF THE CAB OF THE VEHICLE. THE CONTACT STATED SERVICE VEHICLE WARNING LIGHT WAS ILLUMINATED AND THEN THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE IGNITION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED INDEPENDENT MECHANIC AND WAS INFORMED THE FUSE BOX WAS NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED LOCAL DEALER LIVONIA CHRYSLER JEEP LOCATED AT 30777 PLYMOUTH RD, LIVONIA, MI 48150, (734) 525-5000 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 54,727. *LN *JS

UNKNOWN OR OTHER
12,291 miAug 15, 2019WASHINGTON, DC
Fire

VEHICLE WAS PARKED WHEN A FIRE STARTED IN THE ENGINE COMPARTMENT. SEE UPLOADED DOCUMENT FOR FULL DETAILS. *DT *TR *DT FCA DOCUMENT CONFIDENTIAL 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

POWER TRAIN
87,000 miJul 2, 2019BISHOP, VA
Fire

THE VEHICLE WAS IN MOTION BUT WOULDNT SHIFT WOULD JUST TAKE THE RPMS TO 7000. THE TRANSMISSION WAS GETTING SO HOT IT WAS MAKING MY TEMPERATURES GAUGE FOR MY ENGINE RISE. I PULLED OFF ON EXIT 92 ON 81 SOUTHBOUND BY THE TIME THE VEHICLE CAME TO A STOP I WAS SEEING FLAMES COMING OUT FROM THE FLOORBOARD. I BOUGHT THE VEHICLE CERTIFIED PREOWNED BUT I NEVER RECIEVED A RECALL FOR THE TRANSMISSION PUMP AS IT SHOWS THERE IS ONE ON THIS WEBSITE. MY VEHICLE IS A TOTAL LOSE AND IT COMPLETELY BURNED MY VEHICLE BY THE TIME THE FIRE DEPARTMENT GOT THERE.

ELECTRICAL SYSTEM
10,000 miApr 10, 2019CLEAREMONT, NC
Fire

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO RIDE ROUGHLY AND THE ENGINE HESITATED. WHILE THE CONTACT WAS INSPECTING UNDER THE HOOD, A BURNING ODOR WAS PRESENT. IT WAS DISCOVERED THAT A WIRE HARNESS HAD MELTED. THE VEHICLE WAS TOWED TO STEVE WHITE DODGE(3470 HWY 70 SE, NEWTON, NC) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS, BATTERY, AND ALTERNATOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A REPRESENTATIVE WAS SENT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 10,000.

PARKING BRAKE
11,000 miMay 16, 2018CARLISLE, PA
Fire

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DETECTED AN ODOR OF HOT BRAKES. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE ODOR WAS VERY STRONG AROUND THE REAR DRIVER'S SIDE BRAKE ASSEMBLY ALONG WITH WHITE SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH REAR ROTORS WERE VERY HOT AND THE SPRINGS THAT RELEASE THE EMERGENCY BRAKES WERE RUSTED OUT, WHICH PREVENTED THE EMERGENCY BRAKE FROM BEING RELEASED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

ELECTRICAL SYSTEM
71 miApr 25, 2016SPRINGFIELD, PA
Fire

"TAKATA RECALL THE TIPM IN MY BRAND NEW DODGE GRAND CARVAN GAVE OUT AND CAUSED A FIRE IN MY STARTER WHICH CAUSED SMOKE TO COME OUT OF CARS ENGINE. BOUGHT CAR ON 4/20 ON 4/22 WITH 71 MILES ON IT WHILE TURNING A CORNER THE TIPM GAVE OUT CAUSING THE STARTER TO KEEP TURNING OVER AND MADE A HORRIBLE SCREECHING NOISE THEN WE TURNED CAR OFF AND CAR STARTED TO SHAKE AND SHIMMY WHEN WE TRIED TO TURN CAR BACK ON IT WAS DEAD NOTHING WOULD TURN OVER. HAD TO HAVE CAR TOWED TO DEALERSHIP WHERE THEY TRIED TO CHARGE ME FOR TOWING. IVOQ N N N N 15 V N N 1277945 10861312 Chrysler (FCA US, LLC) CHRYSLER 200 2012 N 20160422 N 0 0 VEHICLE SPEED CONTROL BEDFORD OH 1C3CCBBB6CN 20160425 20160425 WHEN DRIVING MY VEHICLE I HAD THREE LIGHTS TO COME ON WHICH RESULTED IN HAVING TO TAKE MY CAR TO HAVE A DIGANOSTIC TEST, THE OUT COME WAS THE THROTTLE POSITION CENSOR IN WHICH I HAVE NEVER HAD ANY PROBLEMS BEFORE FROM ANY OF MY CHRYSLER VEHICLE AND THE REPAIRMAN SAID THIS IS A DEALER DEFECT. I AM VERY DISAPPOINTED THAT I AM GOING THROUGH AND ORDEAL SINCE I HAVE OWNED MANY CHRYLSERS WITH NO PROBLEM. IVOQ N N N N 20 V N N 1277946 10861312 Chrysler (FCA US, LLC) CHRYSLER 200 2012 N 20160422 N 0 0 UNKNOWN OR OTHER BEDFORD OH 1C3CCBBB6CN 20160425 20160425 WHEN DRIVING MY VEHICLE I HAD THREE LIGHTS TO COME ON WHICH RESULTED IN HAVING TO TAKE MY CAR TO HAVE A DIGANOSTIC TEST, THE OUT COME WAS THE THROTTLE POSITION CENSOR IN WHICH I HAVE NEVER HAD ANY PROBLEMS BEFORE FROM ANY OF MY CHRYSLER VEHICLE AND THE REPAIRMAN SAID THIS IS A DEALER DEFECT. I AM VERY DISAPPOINTED THAT I AM GOING THROUGH AND ORDEAL SINCE I HAVE OWNED MANY CHRYLSERS WITH NO PROBLEM. IVOQ N N N N 20 V N N 1277947 10861313 General Motors, LLC CHEVROLET SILVERADO 1500 2015 N 20150401 N 0 0 UNKNOWN OR OTHER POTTSTOWN PA 1GCVKREC9FZ 20160425 20160425 4000 COMBO 4 PIN AND 7 PIN TRAILER CONNECTION IS UPSIDE DOWN. THIS MAY RESULT IN THE LOSS OF TRAILER LIGHTS AND BRAKES. WITH CONNECTION UPSIDE DOWN THE 7 PIN DOOR WILL NOT HOLD PLUG IN TIGHTLY AND CAUSE THE BRAKE AND GROUND PINS TO POSSIBLE DISCONNECT. LOOSING BRAKES WHILE PULLING A HEAVING LOAD IS A SERIOUS SAFETY ISSUE. PLUG NEEDS TO BE INVERTED TO ENSURE THE DOOR LATCH HOLDS THE PLUG AT THE HIGH POINT AND WEIGHT OF THE CORD HOLDS THE PLUG IN TIGHTLY DEALER IS AWARE OF THE ISSUE AND GM ENGINEER IS AWARE OF THE ISSUE.. NEITHER HAS YET TO FIX. SAME DESIGN EXISTS ON 2013 AND 2014 SILVERADO'S 1500, 2500 AND 3500. IVOQ N N N N 25 V N N 1277948 10861327 Nissan North America, Inc. NISSAN ALTIMA 2014 N 20160101 N 0 0 POWER TRAIN BROOKSVILLE FL 1N4AL3AP1EC 20160425 20160425 14000 1 TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED VEHICLE SHIFTED ERRATICALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED AN ELECTRONIC ADJUSTMENT. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. ...UPDATED 06/30/16 *BF THE DEALER INFORMED THE CONSUMER, THERE WAS A SOFTWARE FIX. UPDATED 07/11/16.*JB EVOQ N N Y N 4 FWD FI GS AUTO 40 V N N 1277949 10861330 Toyota Motor Corporation TOYOTA SEQUOIA 2003 N 20160416 N 0 0 EXTERIOR LIGHTING COMPTON CA 5TDZT34A93S 20160425 20160425 17778 THE TRAC OFF AND VSC TRAC TURNED ON ALONG WITH THE CHECK ENGINE AND WHEN I TRIED TO STEP ON THE GAS IT WILL GRIND AND NOT MOVE THE SAME WOULD HAPPEN WHEN I TRIED STEPPING ON THE BRAKE. I TOOK IT TO THE DEALER AND CHARGE ME 1800 TO CHANGE THE WATER PUMP AND THE EVAP CAUSE THERE WAS A LEAKAGE. 2 DAYS LATER THE LIGHTS TURN BACK ON. IVOQ N N N N 25 V N N 1277950 10861331 Ford Motor Company FORD EDGE 2013 N 20160420 N 0 0 ELECTRONIC STABILITY CONTROL (ESC) SEFFNER FL 2FMDK3K9XDB 20160425 20160425 55000 WHEN STARTING VEHICLE, DRIVER DOOR SENSOR SHOWS "DRIVER DOOR AJAR" WHEN THE DOOR IS CLOSED AND DOME LIGHT STAYS ON AND ALSO SHOWS WARNING LIGHT TO "SHIFT TO PARK"; TOOK TO THE DEALER & TOLD THEM I READ ONLINE OF MANY ISSUES LIKE THIS. DEALER SAID I WOULD HAVE TO PAY $95 DIAGNOSTIC CHARGE THEN FILE ON MY NON-FORD EXTENDED WARRANTY (& PAY DEDUCTIBLE) DANGEROUS IS GOING DOWN ROAD AT NIGHT AND THE DOME LIGHT COMES ON. IF THIS IS A KNOWN ISSUE< WHY DOESNT SOMEONE MAKE FORD RECALL IT?

Other Grand Caravan Years

Other Dodge Models