2018 Dodge Grand Caravan

SMALL OVERLAP VEHICLE ACCIDENT. DRIVER UNRESTRAINED. FRONT AIRBAGS FAILED TO DEPLOY. DRIVER FATALITY.

WE WERE IN AN ACCIDENT WITH OUR 2018 DODGE GRAND CARAVAN WHERE A PERSON REAR ENDED US GOING AT LEAST 75 MPH WHILE I WAS GOING A MAXIMUM OF 20 MPH. WE WERE IN A CITY MAINTAINED ROAD, SILVERBELL RD AT THE INTERSECTION OF CORTARO RD. MY SISTER IN LAW WAS IN THE VERY BACK 3RD ROW PASSENGER SIDE CHAIR WHEN IT DISLODGED FROM THE METAL HOOKS ON IMPACT. THE SEAT FLUNG AROUND WITH HER IN IT AND THE HEAD REST HIT SO HARD AGAINST THE BACK WINDOW/DOOR THAT IT IS NOW PERMANENTLY BEND FORWARD. WE CANNOT GET THE SEAT TO STAY UP ANYMORE OR CLOSE DOWN INTO THE GROUND. THE CAR IS NOW TOTALLED. IN THE IMPACT, SHE SUSTAINED 2 BIG BUMPS ON THE TOP OF HER HEAD & LEFT SIDE BEHIND HER EAR. SHE ALSO HAS SEVERE WHIP LASH AND HIT THE RIGHT SIDE OF HER FACE, CAUSING A RED MARK & BRUISING ON THE CHEEK BONE RIGHT UNDER THE EYE. THERE WAS A POLICE REPORT TAKEN WITH MARANA POLICE DEPARTMENT.

9:45 PM I HAD JUST TAKEN THE EXIT FOR 781 OFF OFF I-81 IN JEFFERSON COUNTY, NY TO HEAD TO FORT DRUM. I WAS IN THE RIGHT HAND LANE. I SET THE CRUISE CONTROL TO 62, THE SPEED LIMIT IS 65. IT WAS ABOUT A MILE OR SO DOWN FROM THE ON RAMP WHEN THE VAN SHUT OFF BY ITSELF AT 62MPH. THERE WAS NO ELECTRICAL OR LIGHTS, NOT EVEN THE HEADLIGHTS WORKED. THE STEERING WHEEL LOCKED, THE BRAKE PEDAL LOCKED AND WOULD NOT WORK. I HAD NO CONTROL. THERE IS NO ROAD LIGHTING IN THAT AREA AND NO OTHER CARS WERE AROUND SO I COULD NOT SEE THE ROAD OR ANYTHING AROUND ME. MY FIRST INSTINCT WAS THAT I NEEDED TO TRY TO GET OUT OF THE MIDDLE OF THE HIGHWAY BECAUSE NO OTHER CARS COULD SEE ME BUT THE VEHICLE WAS STILL MOVING. I TRIED THE HAZARD LIGHTS AND THEY WORKED SO I TRIED AS HARD AS I COULD TO PULL THE WHEEL TO THE RIGHT TO GET TO THE SHOULDER. I ENDED UP HITTING A GUARD RAIL AND THAT'S WHAT ULTIMATELY STOPPED THE VEHICLE. I WAS ABLE TO PUT IT IN PARK, AND THEN I CALLED 911. I TRIED TO RESTART THE VEHICLE AND IT WORKED FINE. IT TOOK ABOUT 15 MINUTES FOR THE POLICE OFFICER TO ARRIVE. SHE ASKED WHAT HAPPENED, LOOKED AT THE GUARD RAIL AND THE VEHICLE. I GAVE HER MY LICENSE, INSURANCE AND REGISTRATION AND SHE DID THE PAPERWORK. I LEFT THE SCENE IN THE VEHICLE AT 10:35PM. THERE IS DAMAGE TO THE RIGHT SIDE BUMPER AND WHEEL WELL AS WELL AS DAMAGE TO THE HUB CAP. THIS WAS TERRIFYING TO EXPERIENCE. I AM VERY, VERY LUCKY THAT I WAS ALONE ON A STRAIGHT, ONE WAY PIECE OF HIGHWAY. TOTAL LOSS OF CONTROL OF THE VEHICLE AT A HIGH RATE OF SPEED COULD HAVE RESULTED IN A CATASTROPHIC ACCIDENT HAD THE CIRCUMSTANCES BEEN DIFFERENT. I COULD HAVE GONE INTO ONCOMING TRAFFIC, I COULD HAVE BEEN REARENDED, MY CHILDREN COULD HAVE BEEN INJURED. THERE IS AN OPEN RECALL FOR THIS MODEL YEAR GRAND CARAVAN AND THE POWERTRAIN CONTROL MODULE, BUT IF I INPUT MY VIN IT SAYS THERE'S NO RECALLS FOR THAT VIN.

WHEN I APPLIED THE BRAKES THE VEHICLE KEPT GOING IT WOULDN'T SROP THIS HAPPENED TO ME 3XS 2 TIMES I WAS IN A CRASH THE BRAKES FO LOW TO THE FLOOR BUT WHEN IT WAS CHECKED I WAS TOLD EVERYTHING WAS FINE. THIS LAST SACCIDENT PEOPLE WHERE WITH ME THEY WITNESSED ME FRANTICALLY APPLYING BRAKES BUT CAR WOULDNT STOP.

I WAS CROSSING AN INTERSECTION WHEN 2 CARS STOPPED IN FRONT OF ME MAKING A LEFT TURN I TRIED TO STOP SLAMMED MY BRAKES NO SKIDDING AT ALL AND RAN INTO THE BACK OF A CAR TOTALING MY VAN AS OF THE RESULT OF THE WRECK IN WICH L FELT LIKE THERE WAS SOMETHING WRONG WITH THE BRAKES

CAR WAS STATIONARY. DECIDED TO GO INTO ANOTHER LANE SO WHILE TURNING INTO OTHER LANE, DEPRESSED GAS PEDAL FIRMLY AND IT STUCK TO THE FLOOR REVVING UP THE ENGINE TO WHERE II IMMEDIATELY SLAMMED THE BRAKES ON BUT STILL HIT THE CAR IN FRONT OF ME. THIS HAPPENED BEFORE WHILE ENTERING THE FREEWAY FROM AN ONRAMP WHERE I "UNSTUCK" THE PEDAL BY WEDGING MY FOOT UNDER THE SIDE OF THE PEDAL AND PULLING OUT. I THOUGHT IT WAS A ONE TIME THING AND DISMISSED IT. THE FREEWAY WAS PRETTY EMPTY. THIS NEW CIRCUMSTANCE WAS COMPLETELY DIFFERENT AS I WAS AT A STOP IN TRAFFIC AND THIS HAPPENING IS EXTREMELY DANGEROUS. I CONSIDER IT TO BE DEFECTIVE SHOULD BE TAKEN CARE OF FROM THE MANUFACTURE.*DT *TR

The front airbags malfunctioned and deployed while parking the vehicle. The driver was injured with burn marks and bruised on legs due to the lower area airbag deploying rapidly. The van was towed to the nearest Dodge dealership for further inspection. The incident was documented with police and a case number was provided. The incident was also documented with manufacturer(Dodge) and have a pending case for further inspection. To my knowledge, there were no warning lights on .

While I was driving, I was hit in the back of the head causing me to get dizzy. I thought someone was in my van and punched me. I slammed on my brakes and jumped out. No one was in there. It was my headrest that deployed. I didn’t know that a headrest deploying was a thing. I noticed a small plastic piece on my seat. After looking at the headrest, it’s visibly broke. I have a migraine headache, left side neck pain, and have to drive with my seat back further as to not have my head tilted forward when driving. Had I been going faster this could have no doubt caused an accident.

JUST LIKE THE THOUSANDS OF OTHER MY REAR SLIDING DOOR IS LOCKED SHUT AND WILL NOT OPEN. IT STARTED AS A BUZZING SOUND THEN COMPLETELY FAILED. THIS IS A HUGE SAFETY ISSUE AND NOW MY ALMOST NEW VAN WITH ONLY 54,000 MILES IS WORTHLESS. THE WHOLE POINT OF BUYING IT IS TO HAVE THE TWO SLIDING DOORS. THE DEALER SAYS IT WILL BE $1,700 TO FIX. I PROMISE THIS MUCH. IF DODGE DOES NOT DO A RECALL ON THIS SPECIFIC ISSUE I WILL NEVER PURCHASE FROM THEM AGAIN. THIS IS RIDICULOUS THAT THERE IS NO RECALL ALREADY ON THE DOORS. I HAVE READ ALL THE FORUMS AND SUBMITTIONS AND THIS IS A WIDE SPREAD ISSUE. CHRYSTLER/DODGE IS WELL AWARE OF THE PROBLEM AND HAVE STEPPED UP LIKE AN HONEST COMPANY AND MADE IT RIGHT. BUYERS BEWARE.

THE SLIDING PASSANGER DOOR CLOSED ON MY CHILD'S HAND. THE DOOR DID RE-OPEN BUT NOT IMMEDIATELY. IT ENDED UP CAUSING A BREAK IN HER HAND.

2018 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE PASSENGER SEAT WHICH RESULTED IN INJURY TO PASSENGER. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO ADJUST THE SEAT TO AN UPRIGHT POSITION IT SLAMMED FORWARD AGAINST THE BACK OF THE HEAD. THIS CAUSED AND INJURY TO THE HEAD AND JAW. THE CONSUMER DID NOT SEEK MEDICAL ATTENTION. *JS *TT *BF *TR

The drivers side sliding door will not open. The local dealership checked it and says it is the door lock actuator that needs to be replaced. There was a recall on this part, but we never got a recall notice. The vehicle messaging system never indicated a problem. The passenger side sliding door has also had problems, but it still opens. It just makes a lot of noise when opening sometimes, and will close unexpectedly before it fully opens. Both of these problems pose a safety hazard.

•vehicle stalls when slowing down in traffic and cut off on freeway •happens while driving at low speed •vehicle restarts immediately after stalling •0–10 mph (coming to stop) •slowing from traffic speed •check engine light appeared •code P0128 was detected Vehicle stalled while driving and could have caused a crash if it happened in heavier traffic.” •I reported the issue to the dealership I bought it and went to dodge dealership because I seen 4 recalls •they checked the vehicle •they stated no recalls were open •blind spot warning system not functioning •lane assist button not responding •115-volt power outlet not working happened multiple times •started recently after purchase •intermittent issue “When searching by VIN earlier, recall campaigns were displayed describing engine stall that could increase crash risk.”

The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving at 15 MPH, the vehicle lost automotive power and came to a stop in the middle of traffic. The check engine warning light was intermittently illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with a misfire and the failure was associated with NHTSA Campaign: 18V524000 (Electrical System). However, the VIN was not included. In addition, the contact stated that the vehicle occasionally failed to start immediately while using the key. The local dealer was contacted; however, the contact was advised that the vehicle was not the same as the vehicles listed in NHTSA Campaign: 18V524000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 98,817.

Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instance. Car will shut off also whilst parked or when reversing to park. Emergency Brake light come on at random times during driving as well. Or the seatbelt light will come on whilst seatbelt is engaged.

My sliding back doors do not open with the key fob AND they do not open using the handles on the INSIDE or OUTSIDE of the van. I was researching how to fix this, and this seems to be a pretty common issue. How has this put safety at risk - if there is an emergency, how do those people in the back seat get out? This is a HUGE issue! There are no other known failures with the vehicle - it has not been checked out by anyone other than myself.

The headrest airbag on the driver's side was deployed without any explanation.

I am reporting an issue involving a Dodge recall repair and an improper charge related to that recall. My Dodge vehicle was serviced for a sliding door actuator recall. During the repair, the dealer informed me that the “sliding door applique” must be removed to access the actuator and that it cannot be reused once removed. They then charged me over $531.99 for the applique, even though the repair itself was covered under my extended warranty (XV1). The applique was not damaged or defective; it was removed only as part of the recall procedure. I believe this constitutes an unfair and deceptive repair practice — the part should have been replaced at no cost, since it was necessary to complete a recall repair. Dodge Customer Care (Case No. 94484317) denied reimbursement without offering any technical explanation or documentation. I am requesting that NHTSA investigate whether Dodge and its authorized service centers are charging customers for parts that are required to perform warranty or recall repairs, which could indicate a broader pattern of abuse.

When I’m driving, especially when I come to a stop or when I try to accelerate from a stop, the car kind of chokes or hesitates. It feels like it’s about to stall, but it doesn’t fully turn off. It keeps doing this off and on when I stop or try to go again. It's very scary and dangerous.

Passenger side sliding door can't be unlocked manually or by the fob, will not open by the handle inside or out. Passengers are unable to exit vehicle through passenger sliding door.